Thanks for the heads up. Some thoughts from a UX professional...
Makes sense. Maintaining proprietary, 25-year-old software sounds like a total nightmare. XenFora are great, I've used them and been a mod on them for years, and it's easily my favorite forum software. Good choice. User-facing UX is very good, and the back end experience for moderators is great as well. Easy to access and address post issues, easy to track what other mods have been doing. Very nice.
- Notifications on replies to MY posts. I will now get a notification when someone likes or replies to my post. Much better experience, as right now I get a notification when anyone replies to any thread in which I've posted...which is useless, since all threads get more replies. The XenForo notification system increases engagement with far less poking around endless cascades of replies. Huge upgrade potential if it's enabled this way.
- Simple "New Posts" view. If this is enabled the way I've seen others, it's a really nice UI for one-click access to all the threads which have new replies since I last visited. Clicking on the thread title takes me DIRECTLY to the first unread post. Nice. Easy to follow threads I'm interested in, easy to ignore threads I'm not.
- Flat interface. Sure, people used to the threaded UI are going to dislike this. There was an argument above that "no one quotes posts" or something to that effect. That behavior will change, people will naturally quote posts when they understand how the notification system works, and how the software drops you into the first unread post from many entry points. Following conversations is easy and natural.
- You moved my cheese. Yep, this will be a major experience change for a lot of long-time users. Some percentage of users will dislike any change. There's work to learning a new system. You didn't ask for the change. All makes sense, but in reality, the XenForo experience is preferable to a larger number of users across the web. There will be some user attrition as folks who don't like the system will vent and/or leave. It happens. New users will fill in with a better UX.
- Give it a shot. A lot of folks complaining about the loss of the threaded view are doing so without having used XenForo's flat view + notification system. Lots of concern about following conversations. Give it a shot. It's really quite simple with the notifications, quoting, and how the flow will go. You may like it or not, but use it for two weeks before you decide. Probably not the horror show you may be imagining.
Overall I can't imagine how they've kept up with proprietary software as long as they have. Look forward to the upgrade!
Hi from the Shore, long time-ish no see!!!
If I had been involved in moderation of a certain platform I might also be biased towards the new platform. I have said this before and was regularly dismissed but whenever I look at flat platforms, like Fred Miranda, the threads CAN be enormously long, which makes it - or CAN make it - difficult to re-find a certain post.
You also think it is a bonus when you only get notifications for DIRECT posts, that is to YOUR one post whereas here you currently get one as soon as somebody posts something within a thread. You think this is progress? Maybe it is as you may not really like my response?? (I know that WE never ever had any issues! So only playing a little "hat if" game here, ok? ;-)
So, to give you an example: I had 2 notifications of the "bad" kind in your view as neither was a notification about how somebody had responded to me directly. So in the "old" system, (today!) I found your post and responded. Read posts here in mutd dark grey and new ones in yellow. Not hard to follow. On the new forum, favoured by you, I wouldn't have received any.
So in short: you advocate less traffic? Less interaction? More "me" time outside the forum? People have all sorts of motivations here so I wouldn't dismiss people thinking that less interaction with a website is a good thing.
Now, since I also work in IT, I have my personal views on how I prefer a forum. Fred Miranda, not sure what platform that runs on, but it is a flat view site and macrumors.com which was create and is maintained by your company. To be hones I find both platforms a nightmare to navigate through, try to re-find a thread you had participated in, but it was 6 months ago. You then have to read maybe 100+ posts on a variety of pages to see whether you were in fact participating. How often do you think you will dig deep to see whether you were part of a "Latest Galaxy vs iPhone Pro" thread? You may of course have lost any interest, which is cool, but it certainly doesn't help keeping the traffic up ...
You disagree?
Deed
Cheers Deeds!
Yes, I think it's much better when I get notifications about any interaction on my post (replies, likes, etc), versus having to click into a thread and scroll to find out if there are any replies, and then I can't read them until I click in...one by one. into it.
No, you would not receive a notification for responses which didn't address YOUR post. Yes, I see that as better. I don't need a notification that someone has replied to some comment I didn't make in a long and meandering thread. The current functionality makes me completely ignore notifications, because they're always present.
There's a new posts function...which basically shows me any active thread. There's a trending threads link, a link to any thread to which I've contributed...and a lot more. All easily available from a left-hand navigation. Much more powerful, many more options.
I see way MORE posts in a flat UI, I read way MORE content, very quickly. I scan responses for value without a page load every, single, time. In
XenForo I also see way more posts per page than the flat view here. So yeah, I think that's better than waiting for a page to load on every click to read a response. This is friction in the experience, and to me, that kinda sucks. I'm not talking about LESS interaction or LESS traffic. I don't care if it's more or less, I care if it's more valuable and feels more enjoyable and more useful. That can be more or less. Not a metric
I care about as an end user.
The mod stuff on the back end is a minor point of course. Just recognizing why site managers and mods might have further reason to want an upgrade, beyond the ease of maintenance of the platform.
Fred Miranda doesn't work like XenForo. It doesn't remember last unread post. There's no notification system of note, etc. It's old and quite static. It simply doesn't offer the user experience of XenForo, and the delta is significant and meaningful.
Like I said, I would say "just try it" before jumping to any conclusions about whether it sucks. I mean I get it, some people are gonna say it sucks and not come off that position no matter what. Happens with every change. And people have legitimately different preferences. Of course.
My main point was to offer an alternative view to all the griping. I feel like it's a very informed view based on a career with hundreds of software rollouts and long experience with XenForo. But it's just opinion. I'm 100% sure some won't agree. That's OK.
But please don't put words in my mouth about what I'm saying. I'm only saying...exactly what I'm saying. Assuming anything else just takes time to refute, and that's not really my goal here. Thanks!