R5/R6 Firmware 1.5.0 - Files removed from most Canon web site.

It's quite RARE to have any issues with Firmware unless certain precautions are not taken first. The number of people who attempt an update with a lens attached or a battery grip attached is surprisingly high... as is the number of folks who use depleted batteries, resulting in a stalled/failed update.

.
I read of one instance on Facebook two or three days ago where a user's camera was frozen up at around the 56% mark for 20 minutes... but not knowing if the comment is genuine or if the user had not removed lenses and accessories first or had not charged their batteries, I can't say for certain whether the problem was...
You guys actually detach the lens? Haven't done that in all my 13 years with Canon... :-o
Same here. Keeping a lens attached never caused any problems with my cameras (70D, M50, R).
Hi thunder storm,

I'm in your camp too, however...

Phil

If all else fails, read the instructions...
If all else fails, read the instructions...
I just saw this too but have never noticed it before. No problems here with 1.5.0 and don't see why there should be any, but haven't given the tracking stuff a proper testing yet.
 
It's quite RARE to have any issues with Firmware unless certain precautions are not taken first. The number of people who attempt an update with a lens attached or a battery grip attached is surprisingly high... as is the number of folks who use depleted batteries, resulting in a stalled/failed update.

.
I read of one instance on Facebook two or three days ago where a user's camera was frozen up at around the 56% mark for 20 minutes... but not knowing if the comment is genuine or if the user had not removed lenses and accessories first or had not charged their batteries, I can't say for certain whether the problem was...
You guys actually detach the lens? Haven't done that in all my 13 years with Canon... :-o
Same here. Keeping a lens attached never caused any problems with my cameras (70D, M50, R).
Hi thunder storm,

I'm in your camp too, however...

Phil

If all else fails, read the instructions...
If all else fails, read the instructions...
O.k., I will change my bad habits. Thanks.
I'll have to see if I remember (next time), but if I forget (again) and it all goes belly-up please remind me I posted this... :-D

Phil
 
The paranoia is strong here!
I'm not paranoiac and never says that there is an issue with the firmware ...
I've just asked what could be the reason why Canon have pulled out the firmware from most of theyr web site.
 
:-D:-D:-D

This is how we all live our lives, don't we?

And that's probably why Canon tells you to dismount the lens, so Canon can always blame you whenever something goes wrong. ;-)
 
The paranoia is strong here!
I'm not paranoiac and never says that there is an issue with the firmware ...
I've just asked what could be the reason why Canon have pulled out the firmware from most of theyr web site.
I doubt it's been pulled, just not there. There are no firmware updates listed, no 1.4 either. So in answer to your question I would suspect human error.
 
The paranoia is strong here!
I'm not paranoiac and never says that there is an issue with the firmware ...
I've just asked what could be the reason why Canon have pulled out the firmware from most of theyr web site.
Aaah... sorry. My comment wasn't directed at you, more at the general "OMG... there must be something wrong with the firmware!" assumptions over any other equally likely possibilities. It all works great for me so far.
 
If Canon has pulled it then it would be across the globe!

Suspect it's a server glitch in europe or they suspect its corrupted, somehow!

I downloaded from UK and all is good :)
For what it's worth, the camera will not accept version 1.4 if 1.5 is installed
You can never go back :(
Yes you can, with EOS Utility you have an option for firmware update (downgrade in this case) and just select the firmware file version 1.4.0 and that's it.
I tried the latest EOS utility last night. Message was the file transfer had failed.

Just tried it again



6a3fd9be68d9494f80c2d7eb0144aefa.jpg
 
Last edited:
The paranoia is strong here!
I'm not paranoiac and never says that there is an issue with the firmware ...
I've just asked what could be the reason why Canon have pulled out the firmware from most of theyr web site.
I doubt it's been pulled, just not there. There are no firmware updates listed, no 1.4 either. So in answer to your question I would suspect human error.
They have been pulled has they were present before,
Files for version 1.4.0 and 1.5.0 were present on December 2 on the Belgian web site when I've downloaded the version 1.5.0
 
If Canon has pulled it then it would be across the globe!

Suspect it's a server glitch in europe or they suspect its corrupted, somehow!

I downloaded from UK and all is good :)
For what it's worth, the camera will not accept version 1.4 if 1.5 is installed
You can never go back :(
Yes you can, with EOS Utility you have an option for firmware update (downgrade in this case) and just select the firmware file version 1.4.0 and that's it.
I tried the latest EOS utility last night. Message was the file transfer had failed.

Just tried it again

6a3fd9be68d9494f80c2d7eb0144aefa.jpg
I did it yesterday without any issue.
R5 connected to the PC with USB cable ? fully charged battery ? formated SD card ? No lens attached to the body ?
 
Last edited:
If Canon has pulled it then it would be across the globe!

Suspect it's a server glitch in europe or they suspect its corrupted, somehow!

I downloaded from UK and all is good :)
For what it's worth, the camera will not accept version 1.4 if 1.5 is installed
You can never go back :(
Yes you can, with EOS Utility you have an option for firmware update (downgrade in this case) and just select the firmware file version 1.4.0 and that's it.
I tried the latest EOS utility last night. Message was the file transfer had failed.

Just tried it again

6a3fd9be68d9494f80c2d7eb0144aefa.jpg
I did it yesterday without any issue.
R5 connected to the PC with USB cable ? fully charged battery ? formated SD card ? No lens attached to the body ?
USB C cable and the others
 
That is a general problem of modern electronics, they are too heavily dependant on software.
Which is a fantastic thing. You can improve them for certain behaviours, unlike the hardwired electronics from decades ago

It's also the same with most computers, and we do well with them

--
PicPocket
http://photography.ashishpandey.com
 
Last edited:
The paranoia is strong here!
I'm not paranoiac and never says that there is an issue with the firmware ...
I've just asked what could be the reason why Canon have pulled out the firmware from most of theyr web site.
I doubt it's been pulled, just not there. There are no firmware updates listed, no 1.4 either. So in answer to your question I would suspect human error.
They have been pulled has they were present before,
Files for version 1.4.0 and 1.5.0 were present on December 2 on the Belgian web site when I've downloaded the version 1.5.0
If they don't have any firmware on that site, that would indicate a problem with the site. It's unlikely all versions released in the past have suddenly being found problematic. It's a different issue from they having gone back to 1.4 being the latest available firmware on the site, which may indicate a problem with specific version (can still be an issue with distribution of latest version on the site too)

Also, it doesn't look like most of their sites are affected. Sounded more like european sites only, and there was a Twitter message shared where apparently Canon said that there is some problem with the site. Has anyone affected by this reached out to Canon support and asked? What did they hear back? That answer will be better than any speculation

I am not affected, it is still there on Canon HK site. If someone is curious or affected, they should ask Canon support and if they want, that would be a good thing to share here too

--
PicPocket
http://photography.ashishpandey.com
 
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If Canon has pulled it then it would be across the globe!

Suspect it's a server glitch in europe or they suspect its corrupted, somehow!

I downloaded from UK and all is good :)
For what it's worth, the camera will not accept version 1.4 if 1.5 is installed
You can never go back :(
Yes you can, with EOS Utility you have an option for firmware update (downgrade in this case) and just select the firmware file version 1.4.0 and that's it.
You should never go back from 1.5, its incredible imo 😊

Canon R5 is now the best camera I have ever tested outside of R3/Z9. I could never ever go back to Sony or Fuji and Z9/R3 are too big anyways. Honestly, right now the R5 is absolutely phenomenal in every single way, I'm finding it difficult to criticize anything about it, the A1 from my perspective/use case is not in the same league imo.
 
That is a general problem of modern electronics, they are too heavily dependant on software.
Which is a fantastic thing. You can improve them for certain behaviours, unlike the hardwired electronics from decades ago

It's also the same with most computers, and we do well with them
Agreed, but when it fails then you have a problem. Fortunately with cameras I never had this problem (the 1.50 update worked well on my R6).

But some appliances require a remote server (the so-called 'cloud') to operate despite the client (smartphone or computer, preferably the latter) and appliance being in the same wifi network.
That is not a fantastic thing at all.

--
Ricoh KR-5 ... Pentax ME Super ... Canon T90 ... ... ... 40d ... 7d ... 6d ... r6
 
If Canon has pulled it then it would be across the globe!

Suspect it's a server glitch in europe or they suspect its corrupted, somehow!

I downloaded from UK and all is good :)
For what it's worth, the camera will not accept version 1.4 if 1.5 is installed
You can never go back :(
Yes you can, with EOS Utility you have an option for firmware update (downgrade in this case) and just select the firmware file version 1.4.0 and that's it.
I tried the latest EOS utility last night. Message was the file transfer had failed.

Just tried it again

6a3fd9be68d9494f80c2d7eb0144aefa.jpg
I did it yesterday without any issue.
R5 connected to the PC with USB cable ? fully charged battery ? formated SD card ? No lens attached to the body ?
USB C cable and the others
Did you select the file with .FIR extension and not trying to upload the ZIP file ?
I know it may be a dumb question but I've seen quite a lot of people pushing the ZIP file on the SD card and complaining because they were not able to update the firmware ...
 
Hello All,

I see that the new firmware 1.5.0 files for EOS R5/R6 have been removed from most of the Canon web site.
Canon Belgium, Canon France, Canon UK, Canon Canada ...
Still present on Canon USA.
Anybody heard something about that ?

Oliver
It's still up on the Canon Australia website...
.
https://www.canon.com.au/support/si...cid=0CD95F2FC5D3411FA1906201563AF765&ctype=fa

.
In the past, when an update had a tendency to "brick" the occasional camera, Canon would pull the firmware quickly after putting it up. Hence I generally wait a few days for other people to find out if there's a problem with the Firmware before I'll update my own device. However, in this instance a few days have gone by without issue. It's quite RARE to have any issues with Firmware unless certain precautions are not taken first. The number of people who attempt an update with a lens attached or a battery grip attached is surprisingly high... as is the number of folks who use depleted batteries, resulting in a stalled/failed update.
I was unaware the grip and lens should be removed. I've never had a problem but I won't make that mistake again in the future.
 
That is a general problem of modern electronics, they are too heavily dependant on software.
Which is a fantastic thing. You can improve them for certain behaviours, unlike the hardwired electronics from decades ago

It's also the same with most computers, and we do well with them
Agreed, but when it fails then you have a problem. Fortunately with cameras I never had this problem (the 1.50 update worked well on my R6).
Things can fail sometimes, and in that situation a hardware failure is a much worse proposition
But some appliances require a remote server (the so-called 'cloud') to operate despite the client (smartphone or computer, preferably the latter) and appliance being in the same wifi network.
That is not a fantastic thing at all.
Agreed. Remote dependency when it can be avoided is just plain silly. Or greedy (if they want to collect your usage pattern in guise of providing service)
 
If Canon has pulled it then it would be across the globe!

Suspect it's a server glitch in europe or they suspect its corrupted, somehow!

I downloaded from UK and all is good :)
For what it's worth, the camera will not accept version 1.4 if 1.5 is installed
You can never go back :(
Yes you can, with EOS Utility you have an option for firmware update (downgrade in this case) and just select the firmware file version 1.4.0 and that's it.
I tried the latest EOS utility last night. Message was the file transfer had failed.

Just tried it again

6a3fd9be68d9494f80c2d7eb0144aefa.jpg
I did it yesterday without any issue.
R5 connected to the PC with USB cable ? fully charged battery ? formated SD card ? No lens attached to the body ?
USB C cable and the others
Did you select the file with .FIR extension and not trying to upload the ZIP file ?
I know it may be a dumb question but I've seen quite a lot of people pushing the ZIP file on the SD card and complaining because they were not able to update the firmware ...
Yes indeed. I reformatted the card in the camera, attached the cable, switched it on, EOS utility started, navigated to the file EOSR5140.FIR, but no go

It would be good to go back as I have just been out in the park with pigeons and squirrels. It is a mite better for pigeons on the ground, tracks the eye well and then just switches to the tail. With squirrels, very skittish, jumping between face eye and tail. Also sometimes will not fire even when locked on the eye.I think this might be the priority I have, but it did not do that with the old firmware. It is not bad, but not as good as it was .The light was more consistent the other day. Today it changed a lot and the AF was really very reliant on exposure. Possibly more so now.

I will have to ask Canon if they can revert it
 
I understood there were some issues regarding AF settings. Like userspecific custom settings that are overwritten, but can’t find any detail information on the internet
 
I haven't used my camera much lately, for reasons. I was planning on doing this firmware update, but guess I'll hold off for now until there is more certainty around what's going on with this update.
 

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