R5 Mark2 + Camera Connect

Hi all and thanks.

Been scuba diving the while day so I'll have a look at you comments later.

Just a few more comments:

1. Bluetooth works, WiFi doesn't.

2. I want to connect phone to camera as access point because when out there's typically no WiFi available: this is what is not working.

3. Connecting phone to camera as access point is easier with Bluetooth, true, but it should be possible also without Bluetooth: I cannot in either way.
 
Well, did you start with a Bluetooth connection?
I tried both with and without (I'm theory BT is not mandatory): neither works.
 
Well, did you start with a Bluetooth connection?
Agreed. Start with the Bluetooth connection. After connecting Bluetooth, it will automatically start a WiFi connection (it looks like from the camera) for faster speed.

This process is MUCH simpler and easier than with the R5, where you have to set up a Wifi connection to your network manually, then have your camera and phone talk over that network. If no network was available, you have go in and have the camera act as the WiFi network connection andthen go into the Cell phone's settings and pick the camera's network.

After struggling to get the R5 to work with and without a WiFi network available, the R5m2 was trivial to get working. I was shocked withthe R5m2 that I never had to even look at a manual; it just started working with a few clicks.
BT for connection with camera is not mandatory.
Also, no EOS utility is needed if you are just talking between the phone and the camera. So it looks like the O.P. was pretty far off in what was being done.
What do you mean no Eos utility is needed? I need to download pics from camera to phone and the app is necessary.
 
Well, did you start with a Bluetooth connection?
Agreed. Start with the Bluetooth connection. After connecting Bluetooth, it will automatically start a WiFi connection (it looks like from the camera) for faster speed.
Yes, that is how it is supposed to work. Except, sometimes it doesn't, and when that happens, there is no obvious way to fix it

My initial struggles with R5 II are here - https://www.dpreview.com/forums/post/67885607

II short, bluetooth worked as charm, then wifi connection struggled to happen

I have had similar issues with R5 and R7 too in the past. Slightly different each time, with the same end result that the connection will stop happening suddenly one day with very limited ways of troubleshooting. Then it is an unpredictable cycle of reset at camera or phone end, clean settings, start over again and cross fingers until it works - at which point it seems easy again

There have been past threads too https://www.dpreview.com/forums/post/67040953
This process is MUCH simpler and easier than with the R5, where you have to set up a Wifi connection to your network manually, then have your camera and phone talk over that network.
No, that is not needed on R5 either. I had my R5 and R7 both paired via Bluetooth and then camera connect automatically switching to wifi when needed. All the while without touching any wifi specific settings on the camera. I could not get that mechanism to work with R5 II and had to switch to direct wifi connection instead. It should work in either mode, but somehow didn't. Perhaps an edge condition that firmware or camera connect ran into
If no network was available, you have go in and have the camera act as the WiFi network connection andthen go into the Cell phone's settings and pick the camera's network.
I mostly connect outdoors where there is no known network, so direct phone to camera connection is what I want. The linked thread has what I did, but basically I connected them directly over wifi with camera acting as AP. If it helps OP, the summary is - I setup ssid name and password for Camera in camera menus, then started connect to smartphone from camera menu. Then looked for camera SSID on the phone and connected to it. Later connection happen automatically as soon as I enable connection from camera end

Getting wifi settings to show up on camera first time was a struggle, which somehow fixed itself without a clear reason to me.

Once it starts working, it works perfectly fine (same experience on older bodies too). The R5 II menu system is better to manage multiple connection settings, so makes it easier to switch between them if you have a diverse ecosystem - at least when it works 🤞
After struggling to get the R5 to work with and without a WiFi network available, the R5m2 was trivial to get working. I was shocked withthe R5m2 that I never had to even look at a manual; it just started working with a few clicks.
Was other way round for me, trivial with R5, hard with R5 II. Over many years dealing with this, I think this is just Canon software at play
Also, no EOS utility is needed if you are just talking between the phone and the camera. So it looks like the O.P. was pretty far off in what was being done.
Agreed
 
Well, did you start with a Bluetooth connection?
Agreed. Start with the Bluetooth connection. After connecting Bluetooth, it will automatically start a WiFi connection (it looks like from the camera) for faster speed.
Yes, that is how it is supposed to work. Except, sometimes it doesn't, and when that happens, there is no obvious way to fix it

My initial struggles with R5 II are here - https://www.dpreview.com/forums/post/67885607
Maybe you should get an iPhone :-). I seem to have almost the exact opposite experience as you, but then I have an iPhone. It's been much easier for me to connect to the R5m2.

With the R5, I have to click buttons on the iPhone and the back of the R5. It shows my iPhone (by name), and then I click on it. if I am at home, it takes a little while to make the connection, but it works most of the time (sometimes I have to restart Canon Connect). If there is no WiFI available, then I have to set the R5 up to be the access point and sometimes restart Canon Connect.
II short, bluetooth worked as charm, then wifi connection struggled to happen

I have had similar issues with R5 and R7 too in the past. Slightly different each time, with the same end result that the connection will stop happening suddenly one day with very limited ways of troubleshooting. Then it is an unpredictable cycle of reset at camera or phone end, clean settings, start over again and cross fingers until it works - at which point it seems easy again

There have been past threads too https://www.dpreview.com/forums/post/67040953
This process is MUCH simpler and easier than with the R5, where you have to set up a Wifi connection to your network manually, then have your camera and phone talk over that network.
No, that is not needed on R5 either. I had my R5 and R7 both paired via Bluetooth and then camera connect automatically switching to wifi when needed. All the while without touching any wifi specific settings on the camera. I could not get that mechanism to work with R5 II and had to switch to direct wifi connection instead. It should work in either mode, but somehow didn't. Perhaps an edge condition that firmware or camera connect ran into
If no network was available, you have go in and have the camera act as the WiFi network connection andthen go into the Cell phone's settings and pick the camera's network.
I mostly connect outdoors where there is no known network, so direct phone to camera connection is what I want. The linked thread has what I did, but basically I connected them directly over wifi with camera acting as AP. If it helps OP, the summary is - I setup ssid name and password for Camera in camera menus, then started connect to smartphone from camera menu. Then looked for camera SSID on the phone and connected to it. Later connection happen automatically as soon as I enable connection from camera end

Getting wifi settings to show up on camera first time was a struggle, which somehow fixed itself without a clear reason to me.

Once it starts working, it works perfectly fine (same experience on older bodies too). The R5 II menu system is better to manage multiple connection settings, so makes it easier to switch between them if you have a diverse ecosystem - at least when it works 🤞
After struggling to get the R5 to work with and without a WiFi network available, the R5m2 was trivial to get working. I was shocked withthe R5m2 that I never had to even look at a manual; it just started working with a few clicks.
Was other way round for me, trivial with R5, hard with R5 II. Over many years dealing with this, I think this is just Canon software at play
Also, no EOS utility is needed if you are just talking between the phone and the camera. So it looks like the O.P. was pretty far off in what was being done.
Agreed
Suggesting to change phone is not helping at all man.
 
If you’re getting that message, it appears you’re trying to connect to a computer and not a smart phone.

Works best if you connect the phone to the cameras WiFi hotspot instead of the phone and the camera to a common external WiFi network.
That's what I'm trying to do: connect the phone to the camera's WiFi using camera as access point.
 
I decided to try Camera Connect. I had my camera set up with WIFI Off, Bluetooth Off, Airplane mode Off. So I turned wifi and bluetooth on and went through the settings to try to connect to my phone. Meanwhile, I verified I had the current version of the app installed on my iPhone. The connect to smartphone option was greyed out, so I disabled wifi. That enabled it. When I selected the option, it informed me that wifi was required. So, yeah, there is an issue with the software.
I was able to connect to the app, but it took two tries. The first time, the app didn't prompt me to allow GPS. The second time it did. So the app needs work, too. Now I'm downloading some pictures and I will check if they are properly geocoded.

It looks like no GPS data was recorded for the first several hundred shots. Then 160 shots had GPS data, but it was the wrong data. So I will refrain from using the app. It is worse than useless. Possibly it works better with a more current phone. The phone I used is an iPhone 8 Plus.

--
Victor Engel
 
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1. I am a computer science engineer: if I have problems for sure the process must not be easy 😂
... or, you are trying to make it more complicated than it is. :)
I've not tried using Camera Connect yet. I'll probably try at some future date, though.
If you haven't why are you suggesting I'm making it complicated?
Just adding another option. In my experience (also as a software engineer), we sometimes make things more complex than they need to be because we're used to having to deal with all edge cases. I did try it just now, with poor results (see my previous post).
 
If you’re getting that message, it appears you’re trying to connect to a computer and not a smart phone.

Works best if you connect the phone to the cameras WiFi hotspot instead of the phone and the camera to a common external WiFi network.
That's what I'm trying to do: connect the phone to the camera's WiFi using camera as access point.
The one time I recall having a major challenge, I ended up fully deleting the Camera Connect App, forgetting the phone on my camera, redownloading the app and starting all over. That fixed it for me.
 
I played with this for quite a while before I got a successful Wi-Fi connection. Apparently, you have to disable Bluetooth on the camera to get the Wi-Fi to connect. Maybe others have had different results but that is what worked for me. I connected with the camera connect app on my phone not with my computer. I have an Android phone, not an iphone.

In addition, if you are running a VPN on your phone it will not connect.

Good luck

--
The earth is not pretty but it is beautiful
https://www.instagram.com/fantasia_studios/
 
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Ok guys, I did it!

I eyed all networks from phone, reset connections on camera.

Tried to connect phone to camera to mo avail, while searching I removed battery and plugged it back in (without turning off camera): when I plugged it back in, it asked to make a connection to the phone (like on first set-up), did BT first.andntgen WiFi with camera as AP, and it worked. 🤷🏻‍♂️
 
Ok guys, I did it!

I eyed all networks from phone, reset connections on camera.

Tried to connect phone to camera to mo avail, while searching I removed battery and plugged it back in (without turning off camera): when I plugged it back in, it asked to make a connection to the phone (like on first set-up), did BT first.andntgen WiFi with camera as AP, and it worked. 🤷🏻‍♂️
See, it was easy. ;-)
 
Ok guys, I did it!

I eyed all networks from phone, reset connections on camera.

Tried to connect phone to camera to mo avail, while searching I removed battery and plugged it back in (without turning off camera): when I plugged it back in, it asked to make a connection to the phone (like on first set-up), did BT first.andntgen WiFi with camera as AP, and it worked. 🤷🏻‍♂️
See, it was easy. ;-)
Well yes and no.

What I did today I did already yesterday and didn't work.

Any other attempt (by following the manual) didn't work.

Anyhow, thanks all for the help
 
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1. I am a computer science engineer: if I have problems for sure the process must not be easy 😂
... or, you are trying to make it more complicated than it is. :)
I've not tried using Camera Connect yet. I'll probably try at some future date, though.
Camera Connect works fine for me with the R5m2 (but it does not work with the R5 BG-R10 grip on the R5m2).
That's interesting. It connects really well in the R5 with a d without a grip. That transfers to the r52.

Id love to know where the problems are.
 
Man I am.having exactly the same problems: how did you solve it eventually?
This is how it finally worked for me


I would prefer to have it initiated via BT, and given past experience, it might work now if I try. When things work, they just start working, that is how Canon connect has been for me over many years. But given I have wifi connection working fine now, I am reluctant to change it and risk breaking things. If it has issues again at some random point in future, I may think of trying a different setup.
 
Ok guys, I did it!

I eyed all networks from phone, reset connections on camera.

Tried to connect phone to camera to mo avail, while searching I removed battery and plugged it back in (without turning off camera): when I plugged it back in, it asked to make a connection to the phone (like on first set-up), did BT first.andntgen WiFi with camera as AP, and it worked. 🤷🏻‍♂️
See, it was easy. ;-)
Well yes and no.

What I did today I did already yesterday and didn't work.

Any other attempt (by following the manual) didn't work.

Anyhow, thanks all for the help
It's easy, on a normal day. Any other day, it behaves any other way. Now just hope your streak of normal days is long enough. For me, camera connect works fine when it starts to work fine - for months, even over a year, until "that" day

--
PicPocket
 
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How do you connect R5Mk2 to a phone with Camera Connect via WiFi?

The camera remains on this screen

5799396730bd4cd7ac94db7eddb03896.jpg

and camera connect on thus screen
It looks like you're choosing the wrong option in camera. EOS Utility is the PC application. It will still let you connect via wifi regardless of whether you choose computer or mobile device, it just won't move past this stage if the correct application isn't used on the other end.
 

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