Guys, I need some serious help with my computer shutting down,

[amobi]

I noticed the GTX myself. The pictured GPU is not an RTX, either 2060 or 3090.

It's also an Asus card, not eVGA.

Sorry for the confusion. I removed the RTX 3090 card that was shutting down on me and installed my old GTX card. The GTX has been going for over an hour without shutting down, but it is crawling.

 

[Ken Seals]

That is the only slot I could hook up the gpu.

What is the flat black full length card above the Geforce GTX card? Are you running two video cards?

--
Regards,
Nikon Z 9, Z 8, 14mm-800mm.
Computer Win 11 Pro, I7-8700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
FAA Remote Pilot Certificate, ATP ASMEL
Mizzou PJ '66 - Amateur Radio K6KT
www.kenseals.com

 

[amobi]

Your GPU is running pretty hot, but it should be able to do so when stressed.

I'd suggest downloading and installing MSI Afterburner and then lowering the maximum power draw. It's fairly straight forward to do and YouTube has plenty tutorials on using it.

https://www.msi.com/Landing/afterburner/graphics-cards

If this allows your tasks to complete, then that should indicate an excessive heat issue, in which case I'd suggest redoing the thermal paste/pads on the card.

Would MSI afterburner work if my MOB is Asus?

 

[BobKnDP]

Are you sure it is overheating? The temperatures of the GPU and CPU posted would not normally cause a shutdown and might be expected when you are running something that pushes the system.

Something is causing it to shut down. I assumed it was overheating because the GPU gets very hot. However, with a different GPU, it no longer shuts down.

This make we wonder if the power supply is breaking down trying to supply the extra current the more powerful GPU needs.

I had the same question.

A failing PSU, which would be stressed more by the 3090 (350W) rather than the 2060 (185W), is one explanation that wouldn't require a defective 3090. (That would be nice, because a new PSU costs much less than a 3090 or 4090. More work to swap, though.)

If it's possible to monitor a PSU in software, I'm unaware of it. (My main PC uses an ATX 3.0 PSU.)

 

[amobi]

That is the only slot I could hook up the gpu.

What is the flat black full length card above the Geforce GTX card? Are you running two video cards?

It is part of the card. That is the top of the card.

 

[amobi]

Are you sure it is overheating? The temperatures of the GPU and CPU posted would not normally cause a shutdown and might be expected when you are running something that pushes the system.

Something is causing it to shut down. I assumed it was overheating because the GPU gets very hot. However, with a different GPU, it no longer shuts down.

This make we wonder if the power supply is breaking down trying to supply the extra current the more powerful GPU needs.

The power supply is 850 watts.

 

[BobKnDP]

I'd be inclined to start with BobKnDP's suggestion to open the case and have an external fan blow into it as a temporary measure. With luck that might keep you going while you finish the immediate tasks.

My PC has a side-mounted case fan that blows outside air directly on the graphics card, which I've found beneficial.

I've done that but no luck. I am blowing it



with my wall unit air condition but still over heating.

Perhaps it's the angles and distortion inherent to the image, but it appears as if your GPU may be mounted in a slot that is not immediately adjacent to your CPU socket. This in turn looks like it's leaving negligible room between your GPU's fans and the bottom of your case which may be starving it of cooling air volume.

Again, I'm basing this on a single image with only half the system shown off to one edge of the frame so apologies if I'm wrong. If I am on the right track, then perhaps you could post a more complete image of your system so that others can help confirm or deny whether your GPUs positioning may be the culprit.

EDIT: Something else is amiss with this image. You stated your GPU is an RTX 3090 but the GPU in this image is labeled GFORCE GTX. Is this picture your current system you're having issues with or is it another system/older config that you're just using to illustrate what you've tried?

That is the only slot I could hook up the gpu.

Why couldn't you use the usual slot (nearest the CPU)?

You don't have a picture of the box with the eVGA RTX 3090 installed?

 

[BobKnDP]

That is the only slot I could hook up the gpu.

What is the flat black full length card above the Geforce GTX card? Are you running two video cards?

It is part of the card. That is the top of the card.

It's a "backplate". But the picture isn't of an eVGA RTX 3090.

An 850W PSU should be ample.

 

[BobKnDP]

I noticed the GTX myself. The pictured GPU is not an RTX, either 2060 or 3090.

It's also an Asus card, not eVGA.

Sorry for the confusion. I removed the RTX 3090 card that was shutting down on me and installed my old GTX card. The GTX has been going for over an hour without shutting down, but it is crawling.

I wonder what card it is? It appears to not be an RTX anything. Not a 2060.

A couple of things: the PCI-E slot nearest the CPU has its PCI-E lanes provided by the CPU. That's the preferred location for the GPU. (But it has mothing to do with your issues.) I suppose that you have reasons for not using it, but I'm curious as to what they are.

If you had the card in that slot, you might get better airflow. There's not a lot of space between the fans' intakes and the case bottom.

Did you have any bracketry to support the end of the 3090? (Towards the front of the case?) That's recommended for a heavy card like a 3090. I can't be sure, but it looks like the card in the picture is drooping. (Can crack the PC board of the card.)

 

[RLight]

I downloaded HWinfo and have attached the results. I suspect the GPU is causing the issue, but I'm not entirely confident in interpreting the data from HWinfo. I'm thinking about replacing the GPU with RTX 4090 and then transferring it to the new system I plan to build. I assembled the system myself in 2020 after watching YouTube tutorials. Up until recently, I never encountered any problems.

90c on the GPU? Yup. As expected, NVIDIA strikes again.

Try to dial up the fans, if you can on the card.

Btw, I hear gelid pads do wonders for the GDDR on those things. Use paste for the GPU itself of course. That’s should “cure” it, if you’re up to it.

 

[BobKnDP]

Your GPU is running pretty hot, but it should be able to do so when stressed.

I'd suggest downloading and installing MSI Afterburner and then lowering the maximum power draw. It's fairly straight forward to do and YouTube has plenty tutorials on using it.

https://www.msi.com/Landing/afterburner/graphics-cards

If this allows your tasks to complete, then that should indicate an excessive heat issue, in which case I'd suggest redoing the thermal paste/pads on the card.

Would MSI afterburner work if my MOB is Asus?

Yes.

It should work with any make of motherboard and current GPUs with nVidia chips.

 

[Ken Seals]

Are you sure it is overheating? The temperatures of the GPU and CPU posted would not normally cause a shutdown and might be expected when you are running something that pushes the system.

Something is causing it to shut down. I assumed it was overheating because the GPU gets very hot. However, with a different GPU, it no longer shuts down.

This make we wonder if the power supply is breaking down trying to supply the extra current the more powerful GPU needs.

The power supply is 850 watts.

It could be failing. Are the PS fans working ok?

 

[drj3]

Are you sure it is overheating? The temperatures of the GPU and CPU posted would not normally cause a shutdown and might be expected when you are running something that pushes the system.

Something is causing it to shut down. I assumed it was overheating because the GPU gets very hot. However, with a different GPU, it no longer shuts down.

I had a computer with a 1080 Ti where the GPU caused shutdowns. I took it out and put it back in and the shutdowns stopped. It turned out to be the weight of the GPU over time had caused a poor connection to the motherboard with temperature changes. I added a support for the GPU.

My current computer with a Gigabyte Aorus Master RTX 4090 has a rigid support bracket to completely support the weight of the GPU with the computer case.

 

[Austinian]

I'm experiencing an issue with my computer shutting down when I'm exporting video in Davinci due to overheating. I'm unsure if the Graphics card or the CPU is causing the shutdown, but I can tell that the graphics card gets extremely hot. I even placed the computer close to my air conditioning unit on the side wall, hoping it would help cool it down. Is there a way to troubleshoot and determine what is causing the shutdown? This issue hasn't occurred in the past, but it has gotten worse lately. Most clips were shot in 5.9k in a 4k timeline in Davinci, then exported in 2k. It shuts down around 30% of the exports. The GPU is the RTX 3090, and the CPU is the Ryzen

I am stuck with a lot of client work that I can't export, and the due date has passed. I am considering building a new computer, but time is not on my side.

I'd be inclined to start with BobKnDP's suggestion to open the case and have an external fan blow into it as a temporary measure. With luck that might keep you going while you finish the immediate tasks.

My PC has a side-mounted case fan that blows outside air directly on the graphics card, which I've found beneficial.

I've done that but no luck. I am blowing it



with my wall unit air condition but still over heating.

That looks pretty indirect. I'd stick a box fan right up against the PC.

Because as Billiam29 mentioned, there's not much space for the GPU to 'breathe' there.

 

[GodSpeaks]

I had a computer with a 1080 Ti where the GPU caused shutdowns. I took it out and put it back in and the shutdowns stopped. It turned out to be the weight of the GPU over time had caused a poor connection to the motherboard with temperature changes. I added a support for the GPU.

My current computer with a Gigabyte Aorus Master RTX 4090 has a rigid support bracket to completely support the weight of the GPU with the computer case.

It is for this very reason (the size and weight of current top end GPUs) that I only use cases that support HORIZONTAL motherboards.

I am just finishing up a new build using an Asus BT502 case that I modified to sit horizontally (not difficult, just had to reposition the feet). But I did add a LOT of fans to the build. I have 6 fans sucking outside air into the case and 5 fans (3x on the GPU and 2x on the CPU water cooler) blowing air out of the case.

One thing that bothered me when I was shopping for a new case, was the absolute dearth of horizontal cases or even cases designed for both horizontal and vertical use. And that is why I ended up doing it myself. The horizontal motherboard in a dual compartment case allows for a very nice clean build with excellent access to the electronic components.

 

[GodSpeaks]

The power supply is 850 watts.

850W for a computer running an RTX 3/4090Ti GPU is likely borderline and may be the cause of your shutdowns.

I like to make sure I have a lot of headroom in my power supply. The RTX4080 Super I have in my new build REQUIRES 600W of power and uses a new connector on the GPU for power delivery. The RTX4090Ti will be the same, I think.

The PS manufacturers have now added a new connection on the PS to specifically supply the 600W of power to the GPU through a single cable. May I suggest you upgrade your PS, especially if your PS does not support this new connector.

I bought an NZXT 1200W PS that has this new connector for my newest build.

 

[amobi]

I'd be inclined to start with BobKnDP's suggestion to open the case and have an external fan blow into it as a temporary measure. With luck that might keep you going while you finish the immediate tasks.

My PC has a side-mounted case fan that blows outside air directly on the graphics card, which I've found beneficial.

I've done that but no luck. I am blowing it



with my wall unit air condition but still over heating.

Perhaps it's the angles and distortion inherent to the image, but it appears as if your GPU may be mounted in a slot that is not immediately adjacent to your CPU socket. This in turn looks like it's leaving negligible room between your GPU's fans and the bottom of your case which may be starving it of cooling air volume.

Again, I'm basing this on a single image with only half the system shown off to one edge of the frame so apologies if I'm wrong. If I am on the right track, then perhaps you could post a more complete image of your system so that others can help confirm or deny whether your GPUs positioning may be the culprit.

EDIT: Something else is amiss with this image. You stated your GPU is an RTX 3090 but the GPU in this image is labeled GFORCE GTX. Is this picture your current system you're having issues with or is it another system/older config that you're just using to illustrate what you've tried?

That is the only slot I could hook up the gpu.

Why couldn't you use the usual slot (nearest the CPU)?

You don't have a picture of the box with the eVGA RTX 3090 installed?

I removed the Rtx 3090 and am using the GTX for now, but the GTX is useless. Davinci is crawling.

 

[amobi]

I noticed the GTX myself. The pictured GPU is not an RTX, either 2060 or 3090.

It's also an Asus card, not eVGA.

Sorry for the confusion. I removed the RTX 3090 card that was shutting down on me and installed my old GTX card. The GTX has been going for over an hour without shutting down, but it is crawling.

I wonder what card it is? It appears to not be an RTX anything. Not a 2060.

A couple of things: the PCI-E slot nearest the CPU has its PCI-E lanes provided by the CPU. That's the preferred location for the GPU. (But it has mothing to do with your issues.) I suppose that you have reasons for not using it, but I'm curious as to what they are.

If you had the card in that slot, you might get better airflow. There's not a lot of space between the fans' intakes and the case bottom.

Did you have any bracketry to support the end of the 3090? (Towards the front of the case?) That's recommended for a heavy card like a 3090. I can't be sure, but it looks like the card in the picture is drooping. (Can crack the PC board of the card.)

Yes, the card is dropping a little. The card probably came with a bracket, but I didn't bother to use it. The RTX 3090 does not have enough clearance for the PCIe near the CPU, so I didn't use it.

 

[amobi]

I'm experiencing an issue with my computer shutting down when I'm exporting video in Davinci due to overheating. I'm unsure if the Graphics card or the CPU is causing the shutdown, but I can tell that the graphics card gets extremely hot. I even placed the computer close to my air conditioning unit on the side wall, hoping it would help cool it down. Is there a way to troubleshoot and determine what is causing the shutdown? This issue hasn't occurred in the past, but it has gotten worse lately. Most clips were shot in 5.9k in a 4k timeline in Davinci, then exported in 2k. It shuts down around 30% of the exports. The GPU is the RTX 3090, and the CPU is the Ryzen

I am stuck with a lot of client work that I can't export, and the due date has passed. I am considering building a new computer, but time is not on my side.

I'd be inclined to start with BobKnDP's suggestion to open the case and have an external fan blow into it as a temporary measure. With luck that might keep you going while you finish the immediate tasks.

My PC has a side-mounted case fan that blows outside air directly on the graphics card, which I've found beneficial.

I've done that but no luck. I am blowing it



with my wall unit air condition but still over heating.

That looks pretty indirect. I'd stick a box fan right up against the PC.

Because as Billiam29 mentioned, there's not much space for the GPU to 'breathe' there.

That is the plan. I used the AC out of desperation.

 

[amobi]

Are you sure it is overheating? The temperatures of the GPU and CPU posted would not normally cause a shutdown and might be expected when you are running something that pushes the system.

Something is causing it to shut down. I assumed it was overheating because the GPU gets very hot. However, with a different GPU, it no longer shuts down.

This make we wonder if the power supply is breaking down trying to supply the extra current the more powerful GPU needs.

The power supply is 850 watts.

It could be failing. Are the PS fans working ok?

Yes. The fans are working fine.