R5 Sound Shaken Up and Down

[LesT]

I get a rattling when I shake the R5 up and down...lens or no lens. battery out. Normal?

 

[eyesofscars0311]

normal, just the processor bearings.

lol...no I have no idea but mine does it too. Noticed it when I took it out of the box the first day I had it.

 

[subtraho]

It's the IBIS system rattling. Completely normal.

 

[LesT]

Kind of thought so as we have seen this in so many cameras traditionally...just wanted to make sure. Thanks for taking the time to respond.

 

[WhyNotShootRaw]

I got mine today and noticed the same. I contacted canon and the technician thought it could possibly be normal, but could not attest to that since he did not have an r5 camera with him. So he said to test it and check it out and he created a case for me incase I wanted to return and exchange, he reminded me that canon has a 14 return exchange policy. So I will be checking and testing the camera tomorrow,but I am concerned for that rattling noise as I feel like it's not normal.

 

[Peter Kwok]

Canon forums get tons of similar questions on IS lens.

Now, this is the beginning of a new set of questions on IBIS. That's progress.

 

[flyinglentris]

I get a rattling when I shake the R5 up and down...lens or no lens. battery out. Normal?

It may interest you to know, that the manual states not to shake the camera or subject it to shocks. These actions can cause the camera to malfunction.

 

[Michelephoto13]

Just received my R5 and it also rattles when i shake it. Anyone have updates on whether this is normal?

 

[starfly]

Just received my R5 and it also rattles when i shake it. Anyone have updates on whether this is normal?

Yes. The sensor is free floating when the camera is turned off, so it'll move around a bit. When you turn on the camera, the IBIS engages, holding the sensor in place (and moving it slightly to counteract shake from the person holding it).

All cameras with IBIS have a free floating sensor when powered off, except for the Nikon Z where it gets locked down on shutdown.

 

[Shazza77]

I received my R6 today and like you have noticed the noise and something moving inside, all I have to do is turn it over to put the battery in. I have read the replies and I have also posted on Facebook. Loads of people say its the IBIS but I have had others come on and say there R6 or R5 doesn't do this, I also popped into my local camera shop and the one on display doesn't do it and the store assistant who has both the R6 and R5 says he's doesn't. So i'm now really confused.

 

[the-genuine-particle]

I received my R6 today and like you have noticed the noise and something moving inside, all I have to do is turn it over to put the battery in. I have read the replies and I have also posted on Facebook. Loads of people say its the IBIS but I have had others come on and say there R6 or R5 doesn't do this, I also popped into my local camera shop and the one on display doesn't do it and the store assistant who has both the R6 and R5 says he's doesn't. So i'm now really confused.

Go into your camera menu and turn off the "shutter close on shutdown" function.

Turn off your camera.

Take the lens off.

While looking at the sensor slowly rotate the camera around the lens axis. Do you notice the sensor "dropping" down as you rotate the camera?

The sensor is what is moving inside.

Thanks for reading.