I'm glad you got your problem solved. I should send my lens in the next days.
"All that grease" is less than a pinhead! As I said - the lightest trace. I've been doing this about once a year for around three years now and not had any problems.
It isn't if you use a dry silicone spray, like this in the U.K.:
Received an email from Olympus that my 12-60 is on its' way back to me. From Olympus's repair site, looking the dedicated page for my lens, the repairs look to have been extensive...
You might consider getting the extended warranty, sometime before the main 1 year warranty expires (the product number is 260920 ). If you look around, you may find them for as little as $30 or so, and it is, IMO, a welcome bit of insurance for a $700+ lens.
Great!! Glad it didn't take long. I sent mine 2 days ago. I hope I have good luck too, since I do need my glass.
When you get the first email from Olympus that they have the lens and they give you a reference number, start checking the page on their repair site dedicated to your lens repair because, if they do with yours like they did with me, Olympus does not send a follow-up later that they have an estimate ready for your review. It just shows up out there and you have to approve it on that page.
Ok, thanks for the tip.
Just an FYI, I'm sending mine back to them to check again. It seems like the new aperture mechanism is not calibrated correctly. The lens is underexposing by a good half stop compared to both my 40-150 or 50-200 at the same aperture and focal length using either my E30 or E620.
Believe it or not, you're lucky. The mail company says my lens was delivered to Oly 10 days ago, and Oly service is not able to confirm this yet!!!!!!!!!!!!!!
When I sent mine in the first time I did insure it for $800. Now it's going back a second time because it's still not working right..... and I'll be insuring it again.
The insurance only covers the product until Oly received it. And they confirmed that they received it. So, no insurance company is involved.
Mail insurance does not cover what Oly does with the lenses in their own service center... Oly did receive my lens.
The insurance only covers the product until Oly received it. And they confirmed that they received it. So, no insurance company is involved.
L.
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My gallery: http://w3.impa.br/~luis/photos
Oly Ee3 + 12--60 + 50--200 + EeC-14 + Oly EfEl50R
Pany FZee50 + Oly EfEl50 + TeeCon17 + Raynx 150 & 250
Nikn CeePee4500; Cann SDee500
True, and that may be even a better deal. If they never find it, they'll have to send you a new one!
One of the problems I have is that they didn't even confirmed that they received my lens by email. I sent them several emails asking for confirmation, without an answer.
