Metering dial on XT-3 doesn't work

[NiklasX]

Hi. I'm having problems with the light Metering dial on my XT-3 (nr 19 on this picture https://fujifilm-dsc.com/en/manual/x-t3/about_this_camera/parts/index.html).

When I change the light metering mode nothing happens. The LCD display always show average mode "[ ]", and the actual light metering doesn't change.

• Firmware 5.11 (latest version).
• Camera is reset to factory settings.
• The ISO dial is set to Auto.
• The Shutter speed dial is set to Auto.
• Exposure compensation dial is set to 0.
• FACE/EYE detection is off according to “The selected option will only take effect when GAF/MF SETTING > FACE/EYE DETECTION SETTING is FACE OFF/EYE OFF.” (https://fujifilm-dsc.com/en/manual/x-t3/taking_photo/photometry/index.html)

Is there another setting that possibly could cause this issue? Or is the camera/light metering simply broken?

Any advice/thoughts/ideas highly appreciated.

 

[more cow bell]

A shot in the dark: Check that the Drive Dial is not set to Advanced Filter or Panorama. Hope that helps….

 

[Morris0]

Unfortunately it sounds like the top plate or ribbon cable to the top plate has failed. It's a common XT-3 failure as we use the dials so much.

Morris