LUMIX S1RII shutting down frequently

[Nicole783]

Hello,

my name is Nicole and I`m new here because in Germany there are no recent threads about the s1r2 going on.

I received the cam 2 days ago and experienced a strange issue - but I don´t know if it's a lens / battery / software thing....?

At the moment I mostly shot wildlife with the sigma 150 - 600. And while I´m using it, the camera shuts down occasionally, I can´t power it on without removing the battery. This happens more often on the Panasonic battery than my third party one - but this could be coincidence. Also the cam get´s a little bit warm just turned on, without activity. But not too warm.

1st I thought it´s the energy saving mode which prevents it from turning on, so I turned it off. But that changed nothing. I was outside today and I needed to pull the battery out nearly 15 times.

The strange thing is - I changed the lens to the pana 24 - 105 and let the camera turned on 30mins, it doesn't turn off at all. :-|

Does something happen to anyone before maybe with another Lumix?

As i remember, i had it one or two times with the sigma 100 -400 and the s5 but that problem disappeared.

Any ideas? I really don´t want to send it back if it's maybe not necessary.

Thanks in advance!

 

[Ranlee]

Hello,

my name is Nicole and I`m new here because in Germany there are no recent threads about the s1r2 going on.

I received the cam 2 days ago and experienced a strange issue - but I don´t know if it's a lens / battery / software thing....?

At the moment I mostly shot wildlife with the sigma 150 - 600. And while I´m using it, the camera shuts down occasionally, I can´t power it on without removing the battery. This happens more often on the Panasonic battery than my third party one - but this could be coincidence. Also the cam get´s a little bit warm just turned on, without activity. But not too warm.

1st I thought it´s the energy saving mode which prevents it from turning on, so I turned it off. But that changed nothing. I was outside today and I needed to pull the battery out nearly 15 times.

The strange thing is - I changed the lens to the pana 24 - 105 and let the camera turned on 30mins, it doesn't turn off at all. :-|

Does something happen to anyone before maybe with another Lumix?

As i remember, i had it one or two times with the sigma 100 -400 and the s5 but that problem disappeared.

Any ideas? I really don´t want to send it back if it's maybe not necessary.

Thanks in advance!

I've never had a problem like that with numerous Lumix cameras over the years. I'm not sure about your 24-105 findings. Did it stay alive for 30 minutes and then you could shut it off or couldn't you shut it off at all (via the on/off switch) after the 30 minutes? Not that it would make much difference at this stage this I guess. I think you probably need to send it back to Panasonic but you might try a few things first.

1. Reset the camera back to factory via the Reset option found in the Wrench and then Gear menus. You will lose any changes you have programmed in so far but you can save them first - to a memory card and the reload them (although you run the risk of also reloading your problem at that time.

2. Try a different memory card or cards. A faulty card can sometimes do strange things, so who knows.

Really, I expect your on/off switch might be defective. As far as I know these switches are more logic based than analogue. Don't ask me to explain that because I can't. Actually, I would probably work that on/off switch a couple hundred times just to see if clears the problem. I've been lucky that way some switches.

Good luck!

--
Randy

 

[ikolbyi]

I have the S1R2 and Sigma 150-600mm sports. The combo for me works flawlessly. Very happy with the combo/performance.

what memory cards are you using? (I am using Sony & Prograde -formatted by the camera)

what firmware is the Sigma lens running on? (I am running on v1.2)

what is the S1R2 firmware version? (I am running on v1.0)

 

[Nicole783]

Thanks Ranlee.

I wasn't clear with the 24 105 - i could turn it off myself, it doesn't shut down. But i tried it again later and the same thing happened.

I reseted the camera and gonna try it out later today, i also switched cards. But the sd card i used was working perfectly in my s5ii.

What really is strange to me - the camera gets warm just 1 min turned on. Is it the same with yours?

I got in touch with the reseller, just in case. In Europe you can send the item back within 14 days without any reason.

 

[Nicole783]

I have the S1R2 and Sigma 150-600mm sports. The combo for me works flawlessly. Very happy with the combo/performance.

what memory cards are you using? (I am using Sony & Prograde -formatted by the camera)

what firmware is the Sigma lens running on? (I am running on v1.2)

what is the S1R2 firmware version? (I am running on v1.0)

Hi,

Thanks for your reply.

I'm using the same fw as you, camera and sigma.

The cards are nextorage cards, also formatted by the camera. The sd worked perfectly before. And i forgot to mention...at 1st i thought could be the sd card and removed it while it was shut down, put it back in and couldn't turn the camera on. Only if i removed the battery.

I think i have to send it back...

 

[ActionPhotoPassion]

Were you shooting wildlife outside when this happened ?

What was the temperature outside?

The weather conditions is the only factor prone to give me weird behaviour from my cameras: buttons that does not respond as expected, screen that is acting strange, batteries draining abnormally fast etc.

 

[Nicole783]

Were you shooting wildlife outside when this happened ?

What was the temperature outside?

The weather conditions is the only factor prone to give me weird behaviour from my cameras: buttons that does not respond as expected, screen that is acting strange, batteries draining abnormally fast etc.

 

[ikolbyi]

Were you shooting wildlife outside when this happened ?

What was the temperature outside?

The weather conditions is the only factor prone to give me weird behaviour from my cameras: buttons that does not respond as expected, screen that is acting strange, batteries draining abnormally fast etc.

Hi!

I've been outside but we have 10 degrees celsius at the moment, like 50 degrees Fahrenheit.

I also thought there's a huge battery drain going on but if i insert it again it's the same as before.

Do you have another battery to test with?

sometimes a malfunctioning battery will cause any camera to behave weirdly. I am having this occur now with my OM-1 — it’s not the camera but the battery.

i have had my S1R.2 outside between 1 C to 23 C (have to love spring time temperature swings).

 

[mike earussi]

Bad camera. Send it back. It getting hot means there's an internal electrical short.

 

[Nicole783]

Were you shooting wildlife outside when this happened ?

What was the temperature outside?

The weather conditions is the only factor prone to give me weird behaviour from my cameras: buttons that does not respond as expected, screen that is acting strange, batteries draining abnormally fast etc.

Hi!

I've been outside but we have 10 degrees celsius at the moment, like 50 degrees Fahrenheit.

I also thought there's a huge battery drain going on but if i insert it again it's the same as before.

Do you have another battery to test with?

sometimes a malfunctioning battery will cause any camera to behave weirdly. I am having this occur now with my OM-1 — it’s not the camera but the battery.

i have had my S1R.2 outside between 1 C to 23 C (have to love spring time temperature swings).

I will try it only with the 3rd party one later. Hopefully it works

 

[Nicole783]

Bad camera. Send it back. It getting hot means there's an internal electrical short.

I wouldn't say it's getting hot... Just warm. But yes i do also think it's not normal. Will test it out with different battery, sd / cf card combo later and if it's still shutting down it goes back.

 

[georgehudetz]

I've had mine for a few weeks now, and have never had an abnormal shutdown and/or had to remove the battery to restart. That includes using the 150-600. Also, have done some long exposures - including some indoors - and never noticed the body getting warm.

I agree with others that you probably received a bad unit.

 

[Nicole783]

I've had mine for a few weeks now, and have never had an abnormal shutdown and/or had to remove the battery to restart. That includes using the 150-600. Also, have done some long exposures - including some indoors - and never noticed the body getting warm.

I agree with others that you probably received a bad unit.

 

[Melidonia]

I've had mine for a few weeks now, and have never had an abnormal shutdown and/or had to remove the battery to restart. That includes using the 150-600. Also, have done some long exposures - including some indoors - and never noticed the body getting warm.

I agree with others that you probably received a bad unit.

You're right. After an afternoon with another various shutdowns i put it back into the package and will send it back. I'm a little sad that i have to wait now 'cause i really loved that camera.

Thanks to all for your help!

I must send it back too, random pixels showing in raw video when I pixel peep. I found someone with the same issue and decided to return the camera.

I must wait for at least 3 weeks to get a new one, it's a shame because like you I really liked the S1RII.

 

[Nicole783]

First of all - happy easter to you all!
Unfortunately I'm back here... I send the unit i was talking about back to the reseller and bought a new one from a local camera shop and guess what happened while my first photosession with it? After shooting some wildlife outside with the sigma - the cam shut down. Several times, like it was with the other unit before.
The cam got really hot - but i didn't had a warning sign and i only shoot stills. And it also happened again with the pana 24 105 today. Could this be that overheating issue some people are talking about? But i only saw it in reviews about the video compatibility...

Honestly I'm so disappointed it happened again that i'm right before of switching to sony.

 

[georgehudetz]

First of all - happy easter to you all!
Unfortunately I'm back here... I send the unit i was talking about back to the reseller and bought a new one from a local camera shop and guess what happened while my first photosession with it? After shooting some wildlife outside with the sigma - the cam shut down. Several times, like it was with the other unit before.
The cam got really hot - but i didn't had a warning sign and i only shoot stills. And it also happened again with the pana 24 105 today. Could this be that overheating issue some people are talking about? But i only saw it in reviews about the video compatibility...

Honestly I'm so disappointed it happened again that i'm right before of switching to sony.

Sorry to hear you are still having problems.

Do you mind saying what your sessions are like? I.e., are we talking hundreds of images before it shuts down, or thousands? Shuts down in one hour, or several? Are you using single shot, 10 fps, 40 fps? etc.

I've been testing mine with long exposures, and I have sessions where the camera is exposing nearly continuously for 30 minutes, and have had no problems with the body getting noticeably warm (indoors, however).

BTW, I have found that turning the fan on reduces chroma noise during long exposures at elevated ISOs, and thus does keep the camera cooler. Perhaps you could try a session with the fan on?

 

[Nicole783]

First of all - happy easter to you all!
Unfortunately I'm back here... I send the unit i was talking about back to the reseller and bought a new one from a local camera shop and guess what happened while my first photosession with it? After shooting some wildlife outside with the sigma - the cam shut down. Several times, like it was with the other unit before.
The cam got really hot - but i didn't had a warning sign and i only shoot stills. And it also happened again with the pana 24 105 today. Could this be that overheating issue some people are talking about? But i only saw it in reviews about the video compatibility...

Honestly I'm so disappointed it happened again that i'm right before of switching to sony.

Sorry to hear you are still having problems.

Do you mind saying what your sessions are like? I.e., are we talking hundreds of images before it shuts down, or thousands? Shuts down in one hour, or several? Are you using single shot, 10 fps, 40 fps? etc.

I've been testing mine with long exposures, and I have sessions where the camera is exposing nearly continuously for 30 minutes, and have had no problems with the body getting noticeably warm (indoors, however).

BTW, I have found that turning the fan on reduces chroma noise during long exposures at elevated ISOs, and thus does keep the camera cooler. Perhaps you could try a session with the fan on?

 

[ikolbyi]

Is it possible your memory cards are faulty creating an electrical short?

Are you customizing any of the default settings (beyond ISO, frame rate & F-stop)?

it is possible the answer is something not obvious. I have not had any issues to date.

not that this should matter….. but language is the camera set to?

 

[georgehudetz]

First of all - happy easter to you all!
Unfortunately I'm back here... I send the unit i was talking about back to the reseller and bought a new one from a local camera shop and guess what happened while my first photosession with it? After shooting some wildlife outside with the sigma - the cam shut down. Several times, like it was with the other unit before.
The cam got really hot - but i didn't had a warning sign and i only shoot stills. And it also happened again with the pana 24 105 today. Could this be that overheating issue some people are talking about? But i only saw it in reviews about the video compatibility...

Honestly I'm so disappointed it happened again that i'm right before of switching to sony.

Sorry to hear you are still having problems.

Do you mind saying what your sessions are like? I.e., are we talking hundreds of images before it shuts down, or thousands? Shuts down in one hour, or several? Are you using single shot, 10 fps, 40 fps? etc.

I've been testing mine with long exposures, and I have sessions where the camera is exposing nearly continuously for 30 minutes, and have had no problems with the body getting noticeably warm (indoors, however).

BTW, I have found that turning the fan on reduces chroma noise during long exposures at elevated ISOs, and thus does keep the camera cooler. Perhaps you could try a session with the fan on?

Hi George. Thanks for your reply!

Today i took likely 50 (maybe lesser) images of my family (so no wildlife in high frame rates) in single shot and after about 30 mins it went out. Yes we had like 20 degrees celsius today, it was cooler outside as i used this unit first after i unpacked it. Back then i shot really high frame rates (h) with electronic shutter and it took also about 30 to 40 mins to shutdown. The thing is and has been also with the camera I returned - no heating sign and it shuts down while i didn't use the cam actively. So got it hanging around my neck looking for the next shot and it doesn't turn back on.

Thanks for your suggestion with the fan. I changed the fan speed to auto 1, it has been auto 2. Will try tomorrow if that could solve the issue... But i'm worried it won't.

I'd suggest just setting the fan to "Hi" initially to see if it is a thermal problem. You will hear it but it's not that loud.



50 shots in 30 minutes should NOT cause the camera to shut down. Mine certainly can handle much more than that. And 20c shouldn't be an issue either.

I'll go out right now and do some high speed shooting with CAF and see what happens.

 

[Ranlee]

First of all - happy easter to you all!
Unfortunately I'm back here... I send the unit i was talking about back to the reseller and bought a new one from a local camera shop and guess what happened while my first photosession with it? After shooting some wildlife outside with the sigma - the cam shut down. Several times, like it was with the other unit before.
The cam got really hot - but i didn't had a warning sign and i only shoot stills. And it also happened again with the pana 24 105 today. Could this be that overheating issue some people are talking about? But i only saw it in reviews about the video compatibility...

Honestly I'm so disappointed it happened again that i'm right before of switching to sony.

I'm sorry you are going through this yet again Nicole, so disappointing. Switching to Sony may be your best option and would certainly be understandable. One thing - since you will have to take this second camera back anyway could you replicate the problem at the dealer? If you can the dealer may let you try another in store and if it works maybe the third try would be sweet for you. Just a thought. I wish I could be more helpful but I'm stymied as to a cause and solution.