It seems that Adobe is not making good use of Apple hardware and is slower than it could be.
I don't mean this personally towards you, more as a general observation of a misperception that is all too common:
That quote is a gross misinterpretation of what is happening, and should never have been upvoted.
You can make Lightroom use almost 100% of the performance cores on export, if you want. But it's a horrible mistake to do so which is why this is not recommended. If you want to try this, and you should, go into the LR performance prefs and shut off GPU acceleration for export.
If you do that, you will see two things: You get your near-100% performance core utilization, and........your export takes a lot longer. I just tried a large bulk export both ways, and by making LRC use high CPU performance core utilization, the export took around
twice as long. So if that's what you really want, go ahead and force full CPU utilization.
Also, I noticed that my Mac ran cooler when the processing was on the GPU instead of the CPU.
What a good Mac application does, regardless of developer, is this: Which hardware on board the Mac can accelerate this the most? Is it more CPU cores? Is it the GPU? How about the Neural Engine? Or maybe the Media Engine? Any time an application is able to be coded for a hardware accelerator instead of a CPU, it is preferable to use that hardware instead of the CPU!
Video editing applications for example, can make great use of the GPU and Media Engine, and that is why high definition video editing can be surprisingly doable on a MacBook Air with its weak CPU. If you make the performance CPU cores try to do that without the GPU & ME, it will run as slow as on my old G3 PowerBook that only had a CPU, no hardware accelerators. Same with modern 3D apps: Make the CPU do everything, and it will feel like death by slow torture.
When you allow video and 3D apps to use the GPU and if your GPU has sufficient specs, it will be so much more efficient than the CPU that there may not be many tasks that are worth handing to the CPU. The CPU performance core utilization drops AS EXPECTED. This is all you're seeing in LRC, perfectly normal. The efficiency cores may continue to be busy, because on Mac OS the efficiency cores handle all other non-critical processes also running; they may or may not have anything to do with the LR export in progress.
This might also explain why Apple elevates the Max and Ultra the way they do: You pay a lot more money but you hardly get any more CPU cores. What you get is lots more GPU cores and a second Media Engine. Apple knows that is where the real high performance gains are in modern apps......
not in the performance cores.