Lightroom cc, camera not syncing

[Tomy555]

Just decided to take the plunge and moved to the new photography plan from Adobe but It will not register my canon 5dsr! ? I can see through canon software that it's fine with my laptop but for love nor money cannot get any photos to import to lightroom cc ... Any suggestions would be greatly appreciated thanks for your time Tom

 

[robgendreau]

Just decided to take the plunge and moved to the new photography plan from Adobe but It will not register my canon 5dsr! ? I can see through canon software that it's fine with my laptop but for love nor money cannot get any photos to import to lightroom cc ... Any suggestions would be greatly appreciated thanks for your time Tom

I'd just copy the images onto one of your drives, then import from there. You can delete them once they're uploaded to the cloud.

Not sure what you mean by "register." Tether? not sure all cameras are supported for either tethering or adding. And see this: https://helpx.adobe.com/lightroom-cc/using/add-photos.html

Could be there might be a setting in your camera. Does software other than Canon's see the camera as a USB device?

 

[hotdog321]

Just decided to take the plunge and moved to the new photography plan from Adobe but It will not register my canon 5dsr! ? I can see through canon software that it's fine with my laptop but for love nor money cannot get any photos to import to lightroom cc ... Any suggestions would be greatly appreciated thanks for your time Tom

Not sure of the issue. Are you just not able to import? I'd first just drag and drop the images into your computer and work from there.

Make sure you've signed into Adobe and you have the latest updated program data from Adobe Creative Cloud and your Lightroom CC and Camera Raw CC. I had some issues signing in a couple of times--the password protection is ridiculous and awkward as hell.