G7x mk iii buttons not working

[ntbk]

Hi everyone,

I’ve had my g7x mk iii for a few years now, yesterday the buttons in the ring have all stopped working. Has this happened to anyone?

theres live view showing it also shows up in eos webcam utility

changing to m p av tv auto works too and the shutter clicks

but i cant press any of the buttons on the side cant press menu also and touch screen is also not working

Is it an easy fix?

thanks!

 

[Camila Saunders]

To fix this issue, check if your camera has the latest firmware version. You can also try resetting the camera.