E-M5 Mk3 settings can't be saved in Olympus Workspace..

[Christophotog]

I bought a new E-M5 III a week ago and have spent a good amount of time setting it up with the same control and settings as my Mk II which is how I am used to shooting.. it takes a decent amount of time to set up a new camera and getting everything set so its ready to use in each mode etc.

While I had it connected to the PC I thought I should back up those settings just in case I wanted to load them back in case of a full reset or other possible need - but - even with the latest version of Oly Workspace (with newest camera updater) it says

'The "E-M5MarkIII" function is not supported by the "Save Settings / Mysets". Please refer to the Olympus homepage.'

I can't see anything on the homepage to explain the message and the manual doesn't either so I am surprised to encounter the lack of the feature..

Anyone have any knowledge here?

Cheers,

Chris

 

[Bassam Guy]

I bought a new E-M5 III a week ago and have spent a good amount of time setting it up with the same control and settings as my Mk II which is how I am used to shooting.. it takes a decent amount of time to set up a new camera and getting everything set so its ready to use in each mode etc.

While I had it connected to the PC I thought I should back up those settings just in case I wanted to load them back in case of a full reset or other possible need - but - even with the latest version of Oly Workspace (with newest camera updater) it says

'The "E-M5MarkIII" function is not supported by the "Save Settings / Mysets". Please refer to the Olympus homepage.'

I can't see anything on the homepage to explain the message and the manual doesn't either so I am surprised to encounter the lack of the feature..

Anyone have any knowledge here?

Cheers,

Chris

I don't have any knowledge but I do have an E-M5 III and a handy computer with Workspace installed. Let me see what happens to me...

BTW, I was disconcerted to learn from Olympus, after asking why Olympus Capture (tethering app) wouldn't work, that there are no plans for O.C. to support the III (my II works fine with it).

 

[Bassam Guy]

...yup, same thig happens to me. That sucks!

 

[Christophotog]

...yup, same thig happens to me. That sucks!

Thanks for checking.. yes it sucks, that's a step back unless there's is a way that settings will be preserved if a firmware update is done.

Thanks for the heads-up about Oly. Capture - I would be scratching my head the first time I tried that. Not including support for Olympus Capture is also a surprise (which I hadn't known about) and a bit mean I think. Obviously there's plenty of connectivity via the phone / tablet function which I have used more than O.C. with the Mk2.

Cheers,

Chris

 

[Bob Carstens]

I can’t use either Capture or save settings with my EM10ii either. How expensive would it be to include those features on all their models?

 

[DLBlack]

I can’t use either Capture or save settings with my EM10ii either. How expensive would it be to include those features on all their models?

It does appear that Olympus is using stuff like saving setting to workspace and tethering as a difference between an enthusiast level camera and a professional level camera.

 

[gary0319]

I can’t use either Capture or save settings with my EM10ii either. How expensive would it be to include those features on all their models?

It does appear that Olympus is using stuff like saving setting to workspace and tethering as a difference between an enthusiast level camera and a professional level camera.

Except it works just fine with my Pen F, and I believe it also works with the E-M5 II, neither of which are professional grade.

 

[gary0319]

I contacted my dealer after confirming that this was indeed the case with my E-M5 III. They responded that this was the first report they had received of not being able to save off the E-M5 III settings. They said they would make contact with their source at Olympus USA and forward the information. The dealer promised to get back to me with the response from corporate.....stay tuned.

In the mean time I suggest that all E-M5 III owners contact their dealer (or Olympus directly) and make the issue known. It would seem to me that this may be a simple oversight on the part of the Workspace developers.

 

[Allan Brown]

I can’t use either Capture or save settings with my EM10ii either. How expensive would it be to include those features on all their models?

It does appear that Olympus is using stuff like saving setting to workspace and tethering as a difference between an enthusiast level camera and a professional level camera.

Except it works just fine with my Pen F, and I believe it also works with the E-M5 II, neither of which are professional grade.

Yes, it works with the EM5II but not the EP5 even though the feature was available before the last EP5 firmware update.

Allan

 

[Bassam Guy]

I can’t use either Capture or save settings with my EM10ii either. How expensive would it be to include those features on all their models?

It does appear that Olympus is using stuff like saving setting to workspace and tethering as a difference between an enthusiast level camera and a professional level camera.

Except it works just fine with my Pen F, and I believe it also works with the E-M5 II, neither of which are professional grade.

That's only because there is no Pen F Mark II.

 

[gary0319]

I can’t use either Capture or save settings with my EM10ii either. How expensive would it be to include those features on all their models?

It does appear that Olympus is using stuff like saving setting to workspace and tethering as a difference between an enthusiast level camera and a professional level camera.

Except it works just fine with my Pen F, and I believe it also works with the E-M5 II, neither of which are professional grade.

That's only because there is no Pen F Mark II.

Right, and there is no PL5 II either.....what does that have to do with anything?

 

[Barty L]

It does appear that Olympus is using stuff like saving setting to workspace and tethering as a difference between an enthusiast level camera and a professional level camera.

If correct, then that's truly pathetic.

Not including some advanced features is a reasonable point of differentiation.

Making E-M5 Mk3 users jump through the hoop of manually recording and restoring all settings following firmware updates - when saving settings should be a trivial thing to implement - is a petty insult.

 

[Bassam Guy]

I can’t use either Capture or save settings with my EM10ii either. How expensive would it be to include those features on all their models?

It does appear that Olympus is using stuff like saving setting to workspace and tethering as a difference between an enthusiast level camera and a professional level camera.

Except it works just fine with my Pen F, and I believe it also works with the E-M5 II, neither of which are professional grade.

That's only because there is no Pen F Mark II.

Right, and there is no PL5 II either.....what does that have to do with anything?

It seems that newer models do not have the ability to use Capture & Settings Save/Restore, whereas older models (e.g. E-M5 II) do. The logic follows that if a Pen F can do it then a Pen F II couldn't. Really, just a sarcastic comment about Olympus' inconsistencies.

 

[Henry Richardson]

Last week I started a thread that I have updated as I learned of even more firmware features that Olympus has QUIETLY removed from newer cameras and from firmware updates of older cameras:

https://www.dpreview.com/forums/post/63339096

I have to admit to a bit of amusement reading this thread about how people are upset that firmware features have been removed. In my thread some people just dismissed it all. Now we have found even more firmware features that have been removed. I guess it depends on whose ox is gored, huh?

The E-M5III has had firmware features removed. Earlier Olympus removed lots of firmware features from the E-M10III. I have heard that a later firmware update to the E-M1II had firmware features QUIETLY removed without documentation or news about that. The E-M1X also has at least one firmware feature removed that was available on earlier cameras.

--
Henry Richardson
http://www.bakubo.com

 

[gary0319]

Last week I started a thread that I have updated as I learned of even more firmware features that Olympus has QUIETLY removed from newer cameras and from firmware updates of older cameras:

https://www.dpreview.com/forums/post/63339096

I have to admit to a bit of amusement reading this thread about how people are upset that firmware features have been removed. In my thread some people just dismissed it all. Now we have found even more firmware features that have been removed. I guess it depends on whose ox is gored, huh?

The E-M5III has had firmware features removed. Earlier Olympus removed lots of firmware features from the E-M10III. I have heard that a later firmware update to the E-M1II had firmware features QUIETLY removed without documentation or news about that. The E-M1X also has at least one firmware feature removed that was available on earlier cameras.

I suspect that the inability to save the settings has absolutely nothing to do with the camera's firmware and everything to do with a missing function in the Workplace software. The camera update function in Workspace recognizes my E-M5 III just fine and interrogates the camera to determine that the firmware is up to date. It is the user initiated backup that is missing.

Now, if an update is released for the E-M5 III and the auto saving and reload of my settings doesn't work, I'll scream to the heavens. But right now I'm betting on a programmer missing a beat....nothing nefarious.

 

[3dwag]

Last week I started a thread that I have updated as I learned of even more firmware features that Olympus has QUIETLY removed from newer cameras and from firmware updates of older cameras:

https://www.dpreview.com/forums/post/63339096

I have to admit to a bit of amusement reading this thread about how people are upset that firmware features have been removed. In my thread some people just dismissed it all. Now we have found even more firmware features that have been removed. I guess it depends on whose ox is gored, huh?

The E-M5III has had firmware features removed. Earlier Olympus removed lots of firmware features from the E-M10III. I have heard that a later firmware update to the E-M1II had firmware features QUIETLY removed without documentation or news about that. The E-M1X also has at least one firmware feature removed that was available on earlier cameras.

I suspect that the inability to save the settings has absolutely nothing to do with the camera's firmware and everything to do with a missing function in the Workplace software.

The basic function for saving settings is in Workplace for certain other camera models, apparently just not enabled as a feature for the EM5iii.

I think that this is an essential feature which should from now on be on all Olympus and Panasonic cameras, given the many settings and options available on these cameras, so including the EM5iii (since possible already for EM1iii, EM5ii, and Pen F) and frankly I’m disappointed in Olympus if this does not get added in a firmware update.

The camera update function in Workspace recognizes my E-M5 III just fine and interrogates the camera to determine that the firmware is up to date. It is the user initiated backup that is missing.

Now, if an update is released for the E-M5 III and the auto saving and reload of my settings doesn't work, I'll scream to the heavens. But right now I'm betting on a programmer missing a beat....nothing nefarious.

Unless this is a bug, it will probably take a firmware update to enable that feature, if so Olympus will post a warning in the update notice to that effect.

My own take on things is that the new EM5iii is a kind of replacement for the EM5ii AND the EM10iii, that Olympus are merging those two lines in order to overall reduce the number of different models. In other words, instead of 3 OM-D models they are moving to 2 models. The EM5iii is still an outstanding camera in so many ways including things like IQ, PDAF sensor, weathersealed, etc. but Olympus are fine-tuning the differences with certain other features and performance between the EM1 and EM5 lines.

Still, again I stress that I think it is a bad move by Olympus if they have intentionally omitted the settings backup feature from the EM5iii. That just seems like a basic requirement for all of these complex electronic cameras!

 

[Henry Richardson]

Last week I started a thread that I have updated as I learned of even more firmware features that Olympus has QUIETLY removed from newer cameras and from firmware updates of older cameras:

https://www.dpreview.com/forums/post/63339096

I have to admit to a bit of amusement reading this thread about how people are upset that firmware features have been removed. In my thread some people just dismissed it all. Now we have found even more firmware features that have been removed. I guess it depends on whose ox is gored, huh?

The E-M5III has had firmware features removed. Earlier Olympus removed lots of firmware features from the E-M10III. I have heard that a later firmware update to the E-M1II had firmware features QUIETLY removed without documentation or news about that. The E-M1X also has at least one firmware feature removed that was available on earlier cameras.

I suspect that the inability to save the settings has absolutely nothing to do with the camera's firmware and everything to do with a missing function in the Workplace software. The camera update function in Workspace recognizes my E-M5 III just fine and interrogates the camera to determine that the firmware is up to date. It is the user initiated backup that is missing.

Now, if an update is released for the E-M5 III and the auto saving and reload of my settings doesn't work, I'll scream to the heavens. But right now I'm betting on a programmer missing a beat....nothing nefarious.

This thread we are in mentions 2 features that have disappeared. See this post too about another feature:

https://www.dpreview.com/forums/post/63385584

Yes, everything mentioned in my thread and everything mentioned in this thread are software features that have gone missing. They could all be restored with updated software. Will they? Olympus lately has a horrible track record in that regard. After almost 8 years of using m4/3 and building up tremendous goodwill with me and me buying 4 of their bodies, 8 of their lenses, a flash, and 2 Olympus accessory grips (along with several Panasonic lenses and a Panasonic body) they have lost most of their goodwill with me. I was and am ready to buy both an E-M5III and E-M10III if the software features are restored. I am not holding my breath though. If my PEN-F, E-M10II, E-M10, and E-M5 die then I will have to decide what to do. As it is, I am reluctant to give any more money to Olympus. :-(

I also have owned various other Olympus digital and film cameras going back to 1981.

--
Henry Richardson
http://www.bakubo.com

 

[gary0319]

Last week I started a thread that I have updated as I learned of even more firmware features that Olympus has QUIETLY removed from newer cameras and from firmware updates of older cameras:

https://www.dpreview.com/forums/post/63339096

I have to admit to a bit of amusement reading this thread about how people are upset that firmware features have been removed. In my thread some people just dismissed it all. Now we have found even more firmware features that have been removed. I guess it depends on whose ox is gored, huh?

The E-M5III has had firmware features removed. Earlier Olympus removed lots of firmware features from the E-M10III. I have heard that a later firmware update to the E-M1II had firmware features QUIETLY removed without documentation or news about that. The E-M1X also has at least one firmware feature removed that was available on earlier cameras.

I suspect that the inability to save the settings has absolutely nothing to do with the camera's firmware and everything to do with a missing function in the Workplace software. The camera update function in Workspace recognizes my E-M5 III just fine and interrogates the camera to determine that the firmware is up to date. It is the user initiated backup that is missing.

Now, if an update is released for the E-M5 III and the auto saving and reload of my settings doesn't work, I'll scream to the heavens. But right now I'm betting on a programmer missing a beat....nothing nefarious.

This thread we are in mentions 2 features that have disappeared. See this post too about another feature:

https://www.dpreview.com/forums/post/63385584

Yes, everything mentioned in my thread and everything mentioned in this thread are software features that have gone missing. They could all be restored with updated software. Will they? Olympus lately has a horrible track record in that regard. After almost 8 years of using m4/3 and building up tremendous goodwill with me and me buying 4 of their bodies, 8 of their lenses, a flash, and 2 Olympus accessory grips (along with several Panasonic lenses and a Panasonic body) they have lost most of their goodwill with me. I was and am ready to buy both an E-M5III and E-M10III if the software features are restored. I am not holding my breath though. If my PEN-F, E-M10II, E-M10, and E-M5 die then I will have to decide what to do. As it is, I am reluctant to give any more money to Olympus. :-(

I also have owned various other Olympus digital and film cameras going back to 1981.

Henry,

Have you reached out to anyone at Olympus in your area to let them know of your displeasure? If so, what was the response?

 

[gary0319]

It does appear that Olympus is using stuff like saving setting to workspace and tethering as a difference between an enthusiast level camera and a professional level camera.

If correct, then that's truly pathetic.

Not including some advanced features is a reasonable point of differentiation.

Making E-M5 Mk3 users jump through the hoop of manually recording and restoring all settings following firmware updates - when saving settings should be a trivial thing to implement - is a petty insult.

Actually, we don’t know if the updating function does not include the backup and recovery of the camera settings.... you may have jumped to a conclusion that might not be valid.

Using the Camera Update feature in Workspace does access my E-M5 III camera just fine and interrogates the firmware to let me know that no Update is necessary. Since there are no new updates for the E-M5 III, of course there is no way to tell if the backup and recovery will, or will not, work.

The User initiated setting save feature (as opposed to the save feature in the actual update function) is the function that does not work.

 

[Henry Richardson]

I suspect that the inability to save the settings has absolutely nothing to do with the camera's firmware and everything to do with a missing function in the Workplace software. The camera update function in Workspace recognizes my E-M5 III just fine and interrogates the camera to determine that the firmware is up to date. It is the user initiated backup that is missing.

Now, if an update is released for the E-M5 III and the auto saving and reload of my settings doesn't work, I'll scream to the heavens. But right now I'm betting on a programmer missing a beat....nothing nefarious.

The functionality to save and restore settings is not used (or even meant) ONLY for the specific case of updating the firmware. It is a general purpose save/restore functionality.

--
Henry Richardson
http://www.bakubo.com