Does this look like a XQD problem or d500 camera problem?

[Montanawildlives]

Hey everyone, twice in the past six months since purchasing my d500 I have had trouble getting my computer to read the XQD card (2 out of 100 times I've been out shooting). The first time my computer could not even read the card at all (e.g., no drive showing up in Windows Explorer), the second time it started that way but I persisted and tried a few times and finally it read it and could properly access about 900 of the 1000 images. The other 100 were unviewable or corrupted in some way, such as the attached example. I am about to send this card back to Lexar (it was $100 after all), but am wondering if there is some indication here that this was a problem with the camera rather than the card? You can see at the bottom of this image in the pink area the bodies of two standing geese from an entirely different picture from that day.

I am aware of the early problems with the d500 and certain XQD cards but suspect this is not the problem because I am on firmware C 1.11, LD 2.015, LF 1.01.

Thanks!

 

[evan47]

Can you see the bands on the cameras playback screen or do you only see them on your computer?

 

[n057]

Hey everyone, twice in the past six months since purchasing my d500 I have had trouble getting my computer to read the XQD card (2 out of 100 times I've been out shooting). The first time my computer could not even read the card at all (e.g., no drive showing up in Windows Explorer), the second time it started that way but I persisted and tried a few times and finally it read it and could properly access about 900 of the 1000 images. The other 100 were unviewable or corrupted in some way, such as the attached example. I am about to send this card back to Lexar (it was $100 after all), but am wondering if there is some indication here that this was a problem with the camera rather than the card? You can see at the bottom of this image in the pink area the bodies of two standing geese from an entirely different picture from that day.

I am aware of the early problems with the d500 and certain XQD cards but suspect this is not the problem because I am on firmware C 1.11, LD 2.015, LF 1.01.

Thanks!

The reported problems and firmware fixes were for SD cards, not XQD cards.

That said, how do you transfer image files from the card to the computer, do you use the D500 USB port, or do you use a card reader? And do you copy the image files via the file system, or do you use some software to get the files?


JC
Some cameras, some lenses, some computers

 

[Montanawildlives]

What I remember is that when I put the card back in the camera, the corrupted pictures did not show up at all. Cycling through the pictures showed me DSC_001, DSC_002, DSC_005, DSC_008, for example (with 3, 4, 6, and 7 being the corrupted images in this example). I didn't notice any that showed the banding problem.

Earlier that day while shooting, I definitely didn't notice anything strange while chimping, but I can't be sure that there wasn't something strange (either that there were pictures with corrupted banding or that there were missing pictures).

Thanks Evan.

John

 

[evan47]

Well. If you cannot see the banding on the cameras screen then it is possibly a problem with your card reader/method of image transfer.

What method are you using to transfer your images to your pc?

If you are using a card reader why not try using a usb cable direct from the camera instead?

Do you get this problem if you use a normal sd card?

Personally, I would not touch a lexar xqd card with a barge pole, or their sd cards either. I have always used sandisk cards on my dslrs ( 7 dslr bodies, all nikon and about 10 sandisk sd cards over a 15 year period and no problems).

 

[Unsubscribe me please]

I am about to buy a D500, ... I asked my local local Pro Nikon supplier (State Manager) about XQD cards as I had read about problems.

He mentioned that Lexar had given the most problems over the years and very few manufactures were actually producing this format! Sony had produced some, but here in Australia, we haven't seen too many and they are hard to get?

I have quite a few friends shooting D500's, however, none using XQD for this very reason.

I will keep researching in the meantime, I will post if I find a solution.

Regards Barry M.

 

[n057]

I am about to buy a D500, ... I asked my local local Pro Nikon supplier (State Manager) about XQD cards as I had read about problems.

He mentioned that Lexar had given the most problems over the years and very few manufactures were actually producing this format! Sony had produced some, but here in Australia, we haven't seen too many and they are hard to get?

I have quite a few friends shooting D500's, however, none using XQD for this very reason.

I will keep researching in the meantime, I will post if I find a solution.

Regards Barry M.

I have been using Lexar CF and Sandisk CF previously. None of my cameras used SD cards before the D500, so I naturally went to XQD, no CF card. I have two 32 GB Lexar XQD 2933x cards, no problems at all. This is the first I hear of Lexar not being reliable ...

On the other hand, from the start reports of SD errors in the D500 began popping up ... There were quite a few againts the Lexar UHS II cards, some against the slower Lexar and Sandisk slower UHS I cards.


JC
Some cameras, some lenses, some computers

 

[Montanawildlives]

The reported problems and firmware fixes were for SD cards, not XQD cards.

OK Great.

That said, how do you transfer image files from the card to the computer, do you use the D500 USB port, or do you use a card reader? And do you copy the image files via the file system, or do you use some software to get the files?

JC
Some cameras, some lenses, some computers

I always take the card out of the camera and insert it into either the computer (for SD cards) or the Lexar XQD card reader, a USB device that came with the card. Then, I have the computer set up so that when a readable card (SD card or USB device reader) is inserted, Lightroom opens up to the import dialog box.

Thanks.

 

[Montanawildlives]

Well. If you cannot see the banding on the cameras screen then it is possibly a problem with your card reader/method of image transfer.

What method are you using to transfer your images to your pc?

I always take the card out of the camera and insert it into either the computer (for SD cards) or the Lexar XQD card reader, a USB device that came with the card. Then, I have the computer set up so that when a readable card (SD card or USB device reader) is inserted, Lightroom opens up to the import dialog box.

If you are using a card reader why not try using a usb cable direct from the camera instead?

Do you mean to diagnose this problem or as a matter of general practice?

Do you get this problem if you use a normal sd card?

Nope, never seen it on any of my SD cards from any of my cameras.

Personally, I would not touch a lexar xqd card with a barge pole, or their sd cards either. I have always used sandisk cards on my dslrs ( 7 dslr bodies, all nikon and about 10 sandisk sd cards over a 15 year period and no problems).

Yep, I definitely prefer sandisk and have never had problems, but they don't make XQD cards currently.

Thanks.

 

[Danny W.]

If you are using a Mac running OS Sierra and Nikon Transfer, this is a known problem that needs to be fixed by Nikon.

Danny W.

 

[Montanawildlives]

If you are using a Mac running OS Sierra and Nikon Transfer, this is a known problem that needs to be fixed by Nikon.

Danny W.

Thanks Danny--no, it is a Lenovo laptop running Windows 10.

 

[shutterbobby]

I use a a lexar 64GB 2933x & lexar XQD reader,and maybe had 1 or 2 errors with over 8.000 shots taken.Win 10 . heard the 64 or 32 GB were better than 128gb??

 

[n057]

The reported problems and firmware fixes were for SD cards, not XQD cards.

OK Great.

That said, how do you transfer image files from the card to the computer, do you use the D500 USB port, or do you use a card reader? And do you copy the image files via the file system, or do you use some software to get the files?

JC
Some cameras, some lenses, some computers

I always take the card out of the camera and insert it into either the computer (for SD cards) or the Lexar XQD card reader, a USB device that came with the card. Then, I have the computer set up so that when a readable card (SD card or USB device reader) is inserted, Lightroom opens up to the import dialog box.

Thanks.

I don't rely on any program to do the import. I open the card reader in a folder and I open a destination folder, then I select and drag files from the card reader folder to the destination folder. Programs have a nasty habit of changing their mode of operation and cause problems. That happens during/after upgrades to the program.


JC
Some cameras, some lenses, some computers

 

[Sagittarius]

I don't rely on any program to do the import. I open the card reader in a folder and I open a destination folder, then I select and drag files from the card reader folder to the destination folder. Programs have a nasty habit of changing their mode of operation and cause problems. That happens during/after upgrades to the program.

JC
Some cameras, some lenses, some computers

10 years - all versions of Nikon Transfer before D810. After that LR - never happened. The only time I had some files like that is when I was converting all NEFs to TIFFs to go to LR to preserve my edits from CNX2.

 

[n057]

I don't rely on any program to do the import. I open the card reader in a folder and I open a destination folder, then I select and drag files from the card reader folder to the destination folder. Programs have a nasty habit of changing their mode of operation and cause problems. That happens during/after upgrades to the program.

JC
Some cameras, some lenses, some computers

10 years - all versions of Nikon Transfer before D810. After that LR - never happened. The only time I had some files like that is when I was converting all NEFs to TIFFs to go to LR to preserve my edits from CNX2.

 

[Dean A Givens]

I had a card failure with a Lexar XQD card, the 64G, 1400X version, on my D500. Failed twice soon after first use. Sent it back to Lexar and they replaced it. So far, no problems. BTW, it appears that this version is no longer for sale. Still not ready to get another XQD card from them.

I have always used SanDisk cards with never ever a single problem (that tapping sound you hear is me knocking on wood). I sure wish they would start making XQD cards. Sony also makes them but have not tried theirs yet.

 

[n057]

I had a card failure with a Lexar XQD card, the 64G, 1400X version, on my D500. Failed twice soon after first use. Sent it back to Lexar and they replaced it. So far, no problems. BTW, it appears that this version is no longer for sale. Still not ready to get another XQD card from them.

I have always used SanDisk cards with never ever a single problem (that tapping sound you hear is me knocking on wood). I sure wish they would start making XQD cards. Sony also makes them but have not tried theirs yet.

 

[Unsubscribe me please]

Thanks for your input JC, ... I also haven't experienced any failure with Lexar, .. however, my retailer reports that Lexar are at the top of his "return for warranty claim"

As a National dealer and selling thousands per year, .. I guess the real stats are more obvious? Lexar seem to be the only option at the moment as Sony don't seem to be supplying here in Oz at the moment?

I think I'll follow you to the Lexar.

Thanks again.

Kind Regards, ... Barry M

 

[ScottnLaguna]

I use a a lexar 64GB 2933x & lexar XQD reader,and maybe had 1 or 2 errors with over 8.000 shots taken.Win 10 . heard the 64 or 32 GB were better than 128gb??

 

[Dean A Givens]

I had a card failure with a Lexar XQD card, the 64G, 1400X version, on my D500. Failed twice soon after first use. Sent it back to Lexar and they replaced it. So far, no problems. BTW, it appears that this version is no longer for sale. Still not ready to get another XQD card from them.

I have always used SanDisk cards with never ever a single problem (that tapping sound you hear is me knocking on wood). I sure wish they would start making XQD cards. Sony also makes them but have not tried theirs yet.