bavariancake
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I'm having the same issue with _two_ 5D IV bodies I bought together. I would describe it as:
- Inconsistent focusing that can't be cured with MFA, since the micro adjustment is as likely to cause a blurry shot as to improve another one
- Worse focusing with the large AF zones, especially the left and right thirds
- Generally front-focused when focused is missed
- Hit rate is only about 20% overall
- Live view gets perfect focus every time
- Focus not attributable to user error or lens field curvature - definitely producing unusable photos on a 24-70mm II at f/2.8. Effective resolution would be about 6-8MP.
I've sent both bodies in to Canon twice already. This second time around was more interesting, since the service manager and lead technician looked at the bodies.
They identified some AF issue they described as an interaction between the metering system and the AF system, and discovered a method to adjust this (unspecified) interaction.
When I received the cameras the 2nd time, I was able to get a 100% hit rate on about 30-40 shot on one body with the same test scenarios that would fail previously. After a couple of hours, I picked up the body again (after detaching/reattaching my 24-70 and battery), and the problem reappeared! The 2nd body appears to have the same issue without change.
I suspect an intermittent problem in the camera hardware - maybe a loose connector or optical component in the AF system.
Was anyone else able to get Canon Service to remedy the problem? Did they say what the cause was??
I may not be able to return the cameras since submitted the rebate for both already, so this is very frustrating. Hopefully everyone else was able to get this resolved!
- Inconsistent focusing that can't be cured with MFA, since the micro adjustment is as likely to cause a blurry shot as to improve another one
- Worse focusing with the large AF zones, especially the left and right thirds
- Generally front-focused when focused is missed
- Hit rate is only about 20% overall
- Live view gets perfect focus every time
- Focus not attributable to user error or lens field curvature - definitely producing unusable photos on a 24-70mm II at f/2.8. Effective resolution would be about 6-8MP.
I've sent both bodies in to Canon twice already. This second time around was more interesting, since the service manager and lead technician looked at the bodies.
They identified some AF issue they described as an interaction between the metering system and the AF system, and discovered a method to adjust this (unspecified) interaction.
When I received the cameras the 2nd time, I was able to get a 100% hit rate on about 30-40 shot on one body with the same test scenarios that would fail previously. After a couple of hours, I picked up the body again (after detaching/reattaching my 24-70 and battery), and the problem reappeared! The 2nd body appears to have the same issue without change.
I suspect an intermittent problem in the camera hardware - maybe a loose connector or optical component in the AF system.
Was anyone else able to get Canon Service to remedy the problem? Did they say what the cause was??
I may not be able to return the cameras since submitted the rebate for both already, so this is very frustrating. Hopefully everyone else was able to get this resolved!










