Costco.com shipping borders - update..

Jim Dawson said:

After not being able to find the Konica QP paper anywhere else for
a reasonable price, I called Costco and discussed their shipping
charges.
They told me to order it and then call them back after I got it and
they would try to get some of the charges refunded. I did it and
received the paper (2 50 sheet packs of 8.5x11) the shipping was
$24.00. I received both packs in one box shipped priority mail. I
took the package to the Post Office and ask them what this package
would cost to mail. They said $7.55 with no insurance or delivery
confirmation. I then called Costco and told them. Today I received
an email from them saying that had issued a credit to my card for
$14.10. I don't know for sure how much they actually charged until
I get a CC statement, but I'll accept these shipping charges, but
will probably never buy anything from them again unless they learn
how to do web marketing.

BTW, they don't list the 13x19 Konica paper any more.

Jim

Click to expand...

Tom said:

Jim Dawson said:

After not being able to find the Konica QP paper anywhere else for
a reasonable price, I called Costco and discussed their shipping
charges.
They told me to order it and then call them back after I got it and
they would try to get some of the charges refunded. I did it and
received the paper (2 50 sheet packs of 8.5x11) the shipping was
$24.00. I received both packs in one box shipped priority mail. I
took the package to the Post Office and ask them what this package
would cost to mail. They said $7.55 with no insurance or delivery
confirmation. I then called Costco and told them. Today I received
an email from them saying that had issued a credit to my card for
$14.10. I don't know for sure how much they actually charged until
I get a CC statement, but I'll accept these shipping charges, but
will probably never buy anything from them again unless they learn
how to do web marketing.

BTW, they don't list the 13x19 Konica paper any more.

Jim

Click to expand...

Click to expand...

Tom said:

Jim Dawson said:

After not being able to find the Konica QP paper anywhere else for
a reasonable price, I called Costco and discussed their shipping
charges.
They told me to order it and then call them back after I got it and
they would try to get some of the charges refunded. I did it and
received the paper (2 50 sheet packs of 8.5x11) the shipping was
$24.00. I received both packs in one box shipped priority mail. I
took the package to the Post Office and ask them what this package
would cost to mail. They said $7.55 with no insurance or delivery
confirmation. I then called Costco and told them. Today I received
an email from them saying that had issued a credit to my card for
$14.10. I don't know for sure how much they actually charged until
I get a CC statement, but I'll accept these shipping charges, but
will probably never buy anything from them again unless they learn
how to do web marketing.

BTW, they don't list the 13x19 Konica paper any more.

Jim

Click to expand...

Click to expand...

Marie said:

I just got an E-mail from Costco. They are going to credit the
full shipping charges on my 6 packs of paper, plus credit the
difference in cost that I paid and what I can now buy at the store.
I am pleased with that and will just patiently wait and see if it
comes through on my credit card. I think they were being more than
fair, just took a while.

Marie

Tom said:

Jim Dawson said:

After not being able to find the Konica QP paper anywhere else for
a reasonable price, I called Costco and discussed their shipping
charges.
They told me to order it and then call them back after I got it and
they would try to get some of the charges refunded. I did it and
received the paper (2 50 sheet packs of 8.5x11) the shipping was
$24.00. I received both packs in one box shipped priority mail. I
took the package to the Post Office and ask them what this package
would cost to mail. They said $7.55 with no insurance or delivery
confirmation. I then called Costco and told them. Today I received
an email from them saying that had issued a credit to my card for
$14.10. I don't know for sure how much they actually charged until
I get a CC statement, but I'll accept these shipping charges, but
will probably never buy anything from them again unless they learn
how to do web marketing.

BTW, they don't list the 13x19 Konica paper any more.

Jim

Click to expand...

Click to expand...

Click to expand...

DLK said:

Marie said:

I just got an E-mail from Costco. They are going to credit the
full shipping charges on my 6 packs of paper, plus credit the
difference in cost that I paid and what I can now buy at the store.
I am pleased with that and will just patiently wait and see if it
comes through on my credit card. I think they were being more than
fair, just took a while.

Marie

Tom said:

Jim Dawson said:

After not being able to find the Konica QP paper anywhere else for
a reasonable price, I called Costco and discussed their shipping
charges.
They told me to order it and then call them back after I got it and
they would try to get some of the charges refunded. I did it and
received the paper (2 50 sheet packs of 8.5x11) the shipping was
$24.00. I received both packs in one box shipped priority mail. I
took the package to the Post Office and ask them what this package
would cost to mail. They said $7.55 with no insurance or delivery
confirmation. I then called Costco and told them. Today I received
an email from them saying that had issued a credit to my card for
$14.10. I don't know for sure how much they actually charged until
I get a CC statement, but I'll accept these shipping charges, but
will probably never buy anything from them again unless they learn
how to do web marketing.

BTW, they don't list the 13x19 Konica paper any more.

Jim

Click to expand...

Click to expand...

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