Your forum concerns: from Ben Bowers, Chief Content Officer at Gear Patrol

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Thanks for sharing your thoughts.

Just to be clear - we all understand the value and benefits of a threaded view. Which is why we also understand how frustrating it is to lose it.

We simply couldn’t find a new solution that addressed our fundamental concerns with DPReview’s underlying tech AND supported threaded view at launch, right out of the gate.
But there is software around that will do that. MyBB and vBulletin are two of the most popular. I would really like to know why they (and others) were not considered/

Alan
I am sure others were considered with one main objective in mind & that was keeping costs to a minimum.

If DPReview were looking for a modern, actively developed, low‑cost commercial forum platform, XenForo would be the financial realistic option. The trade‑off is that they’d lose the threaded view their community was used to.

Unless, of course, they invested in custom development?
 
Can someone from DPReview confirm (or not) that threaded view will not be available at the launch of the new forum?
An entirely reasonable question
It's a simple question that can be answered with 'yes' or 'no'. If the decision has already been made, we (users who like threaded view) no longer need to discuss it. If no definitive decision has been made, we would also like to hear.
I think that's something we'd all like to know.
Thanks, and know that yours and the rest of the team's effort is very much appreciated.
Agreed.

At this point, I think I appreciate the depth of feeling around this issue, I suggest so do the team. Thus, I'm unsubscribing from this thread.
 
...I believe you may end up freeing me from the chains that bind me to the forums here at DPreview by making the move you have planned. Thank you in advance, because what you are planning to do will allow me to spend more of my time exploring far and wide for other places to interact online, rather than always coming back to DPreview.
Well said, Scott.

It looks like at long last I have found the answer to the “About me” statement that I made 22 years ago.

I wish you well on your journey, my friend.
Greg.

175830564.Qoaapbov.untitled.png
 
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It seems to me that the decision is already made to replace existing forum software.

The reasons given appear disingenuous.
  • our forums are running on old, custom-built tech that's increasingly difficult to maintain - let alone improve upon.
    • Who is asking for improvements? As far as we know users love the existing features
  • Our moderators don't have the tools they need.
    • Really? Given the moderation we see this doesn't sound true at all
  • The platform is missing features that are now basic expectations in any online community.
    • Who is asking for these features? Users? I don't think so.
  • And every month, it gets harder for us to keep the system working, let alone improving it.
    • The DPreview forums have literally been one of the best anywhere. If it was so bad, we are not seeing it.
I spent 40 years as a s/w developer, engineer, team lead, s/w manager, project manager, and also system engineer. I was also heavily involved in performing various types of engineering analysis and writing proposals for contract bids. Most of the s/w and systems I worked on were mission and/or life critical.

A number of the systems I worked with were long lived systems that often went through multiple iterations of upgrades/refreshes and sometimes redesigns of the either the back end, the front end or both.

In many cases where a s/w and or system (s/w + h/w) refresh was necessary the software and or system was working just fine. However it no longer was sustainable or supportable because the world moved on. Just a few reasons were: underlying h/w was no longer available and the technology moved on, operating systems changed (e.g. 32-bit-> 64bit), commercial APIs or other integrated s/w packages were deprecated or longer supported (developer went out of business or dropped the product), licensing models became too costly or required to much access to the system, cybersecurity vulnerabilities couldn't be addressed without redesign, harder to find people with the skills to maintain the legacy s/w (sometimes budget based, sometimes no one interested), supporting legacy was going to cost more than introducing and supporting a system.

In most cases no one really needed or wanted new tech.

For a number of projects I worked on, and Analysis of Alternatives (AoA) looked at finding away to continue to support legacy software or starting with something new. In a couple of cases it was determined the legacy s/w could be updated live for sometime into the future without incurring an exorbitant cost. In others, a new implementation would be more cost effective and provide some future proofing - some functionality was lost and some gained. In two cases it was determined that ceasing to operate the legacy system and not replacing it was the most cost effective approach, with required functionality added to other systems.

In most of these cases the user community was completely unaware of the behind the scenes issues. Everything still worked fine for them.

When the replacement systems went online, or even before, there were usually some complaints about changes to the way functionality worked or about legacy functions that were not included for some reason. Heck, I remember members of one user community complained that the new system included a mouse to help with user input.

I presume that the folks at Gear Patrol/DPR performed some sort of AoA that included evaluating functionality, sustainability, and budget. It might have delved into the layers that I would have or it might not. I might have come up with a different approach, or maybe the same one.

I may not like everything that comes with the new forum environment but I won't know until I see it. And I am willing to give it a chance. Yes I will miss threaded view, and welcome it if it returns later.
The Real Reason

So what are the real reasons?

I suspect it is the cost of running it.

I hope it is not because of some features that no one was asking for.

I hope it is not because of the desire to have some shiny new tech.

Anyway, lets move on

Since decision has been made its kind of pointless to discuss, right?

But I do think the current forum software is one of the best and instead of throwing it away please opensource it at least so that others who love it can maintain it.

DPreview can move on.
 
Hi Andre,
Thanks for sharing your thoughts. I'll admit that perhaps I'm missing something key in your comment, but I see no reason why the threads you mentioned hinge entirely on having a threaded view.
I'll ask DPReview team members though for clarification on this before speaking further out of turn.
I sent examples to Mathew of these and other types of threads several days ago and will be happy to forward them to you if you don't already have them.

Here's the beginning of it, although he and I had some additional conversations afterwards.

The first link to 4816980 has details of the "weekly" threads. It's in one of the moderators forum and has a link to the test system, so it's not generally available.

"Mathew,

I'm convinced that the need is real - even if people don't mention specific situations which are trivial to implement as DPR is now structured, but impossible otherwise. I posted separately about the "weekly...." threads which attract many submissions and active participants. https://www.dpreview.com/forums/thread/4816980

Here's another example, which makes sense only in threaded mode. It's an irreplaceable repository of important information, and as currently structured one can ask a specific question about a specific lens, and have the subsequent conversation placed properly in the tree and easily located. Over the years, the authors have posted hundreds of lenses. Would you actually prefer that each lens be a separate thread?

https://www.dpreview.com/forums/post/68074967

I'm sure these are not the only such examples.

Your risk here is not the people who complain, but the people who simply decide to leave because the system no longer supports what they need.
About the thread length, indeed. Threaded View is helpful to navigate through it, but if I may just make an observation, it's in part because it was Threaded View that allowed it in the first place to get that long with separate topics forming essentially one "mini-forum".
I think that's not correct. If you structure the system so it supports only simple, brief threads, you just lose the people who need more than that, and end up as a low-activity forum like so many others. Dale's thread, for example, had several types of responses, among them criticism of process and criticism of function. You can't expect people to start new threads with "Criticise losses of function here" or "Criticise DPR's process here", each referring to Dale's original post. We just don't work that way.

Take a look at the threaded view for Dale's post - There were topics related to keyboard shortcuts, other Xenforo-based forums, interface (drag and drop), thoughts from an admin of a Xenforo forum https://www.dpreview.com/forums/post/68444883 . At their first post, there was no way to determine whether or not they would have been a good standalone thread, but tree view made them viable and provided context and connection, even in this very long thread.
You can see how some are giving up on it and finally creating their own threads with more focused topics. That's what Flat View would naturally push folks toward from the very beginning, negating the cluster you see (to a degree... it doesn't solve this entirely).
"Giving up on it" can also mean leaving.

If you do make a decision to move forward with threaded view, I'd think that the specific implementation is worthy of a separate discussion with a lot of diverse user input. Should it look like it does now, with just one post visible at a time? Should it look like Facebook, or the DPR responses to articles, or Reddit?

Hope this is helpful.

"
Thanks Sherman for those examples! We're still figuring out how this might match what you are currently experiencing. It will have to be setup a bit different I think, but I'm still checking a few settings on how forums are setup, including access permissions to creating your own albums and galleries (which could work to link to for this need).
No, that's not the same thing at all.

That said, I too understand that you have to do something. Getting old code to play with modern code is no fun at all.

But you won't be able to substitute threaded view with something else. Certainly not galleries. I really can only speak for myself, but I don't think I'm alone in NOT wanting a lot of glossy new features.

It isn't only about showing your pictures and get feedback on them. It's a social thing. Displaying them in gallery is taking them out of context and its a little more, well, pretentious. It's not the same as the current threads where everything is more casual and reminding of a gang of friends around a table at a pub.

You post a picture of XYZ. I comment on it and say I have a similar picture and include it in the post. The thread forks off and and some people comment on my picture and others comment on yours and so on. Just like a conversation around a table can split up in many smaller conversation for a while and then everyone returns to the main conversation. That's how this kind of threads work.

I've read most of this thread and my take is that you have already decided. So I don't really know why I write this, because I don't see how it possibly can affect what's to come. I guess I just wanted to try to explain one of the reasons why there is no substitute for threaded view. There is no point in saying we'll get this or that instead.

We'll see. At least the forum will stay up. No plugs pulled this time. ;-)
 
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Hi Ozzie SD, Thanks for engaging in this dialog on so many fronts. It's clear you care about this place, and I'm sorry the recent news has sparked so much concern and frustration on your part.

Most of the comments you've made that I've seen share a few similar themes. I may have missed some comments with other messaging.

From what I can tell, though, your recurring point is that by choosing a theme that doesn't feature threaded view, we're not listening to our members, or worse, willfully ignoring our community members who care about this place to favor other priorities.

Go ahead if you'd like to assign malicious intent to our actions.

But that's not an accurate reflection of what's happening here, despite what you might feel.

As I've said many times now, threaded view is a beloved feature. We knew this before making this announcement because we spoke to moderators and long-time DPReview staffers and read through past user commentary on our forum systems.

We knew that many community members would view losing it as a massive step backwards.

It's not as if maintaining a threaded view wasn't a consideration on our list of needs when searching for a new solution.

We just couldn't find a solution that offered threaded view options AND addressed the majority of our other fundamental concerns about this system.

I know this is a challenging and disappointing pill to swallow.

However, not being able to find a solution to every concern on our list is not the same thing as not caring or listening to our users.

Similarly, not finding a perfect solution doesn't mean we didn't put enormous effort into looking for one.

If we could and easily appease everyone, why wouldn't we have chosen that path?

Why would we risk irritating and frustrating the community?

I can imagine the immediate response to this is something along the lines of:

"Well, why wasn't threaded view at the top of your list of priorities then? If you cared about the community's needs, you'd put their priorities above yours. Not doing this shows you don't care or are unwilling to listen."

If you want to believe this, I'm not sure any amount of insight into our thinking can sway this opinion.

But I'll use an admittedly clumsy analogy to outline our decision-making process bluntly.

I'm sorry, but I'm tired, and this is the first concept that has come to my mind. Please don't feel like my tone is patronizing here.

Think of the forums as an aging luxury car slowing down and showing warning signs of being unable to drive at some point soon.

The threaded view in this terrible analogy might be equated to power steering. It's an enormous convenience that makes driving and using the car far more convenient and enjoyable. But it's not an absolute requirement for the vehicle to drive, though not having it will undoubtedly never make driving the car feel quite the same way again.

In this clumsy analogy, we ultimately had to choose a solution that prioritized ensuring the car could keep driving as long as it wanted. Still, it forced us to sacrifice getting the power steering to work right out of the shop.

Were there other solutions that would keep power steering working, but didn't address the failing power train? Yup. But knowing you have power steering equipped on a car that may soon no longer start didn't feel like the right decision to us.

I realize that vaguely referencing a list of other needs against a concrete feature like a threaded view makes these statements seem confusing.

So I'll end here by sharing a list of factors and needs we had in this process which I've already posted elsewhere in no particular order.

What we wanted from a new forum system:

- Tools that were the core product/focus of the business behind it, and not a side project or business experiment at risk of losing support or focus from the entity that created it.
- A system with a long-standing and proven track record of use by other online media properties and robust, active forum communities - especially those centered around product discussions.
- A code base with a proven track record of routinely being updated to adapt to core web standards like changes in mobile browsing specifications, visibility in search engines, etc.
- A product that did not require such a substantial upfront investment or massive ongoing fees that it would make committing to maintaining the forums financially impossible for a company of our size to maintain long-term, even if forum usage continues to wane.
- Tools that could match or provide alternative ways of addressing as many custom features built into DPReview's existing forums as possible - yes, including threaded view.
- Code that quickly loads and responds to user interactions, etc.
- A platform known and worked on by a growing pool of developers who can provide additional maintenance and uptime support while our in-house development expertise sleeps - or god forbid, goes on vacation.
- The ability to play nicely / with content management systems
- A tool proven to be easily understood and embraced by online product enthusiasts of all knowledge and experience levels, engaging in online forum discussions.
- A code base with robust support for media embedding and content sharing (photos, videos, etc.)
- Tools for recognizing and acknowledging extremely active/longstanding members
- Tools for pinning important forum threads
- Tools that allowed users to browse community activity in various ways (i.e., what's trending, new, etc.)
- Tools that made it easier for moderators to identify moderation issues, track what's happened, and quickly implement solutions.
- Tools that could embed and host necessary documentation and information related to forum guidelines, best practices, etc.
- Tools with UI elements that make it easier to showcase, organize, group, and/or similar or related topics
- Tools with the ability to effectively block AI scraping

After months of diligence, XenForo is the solution that addresses the most needs on this list.

Does that mean we believe it's perfect or ideal? No, because it doesn't support threaded view.

However, we still believe it is the best solution for maintaining and fostering this community in the long run.
 
Yes. Search engine visibility and optimization is one of many things our current system struggles with.

Not only does it make it difficult for existing users to relocate past threads, but it also limits the ability for other camera enthusiasts who are online from discovering this community and joining it.
 
I understand your POV and I'm sorry we're putting you in a position to make these kinds of decisions.

We're not thrilled to lose this feature and we don't dismiss it's value to everyone.

We wouldn't risk turning off long-time community members in this way if we didn't feel the risks of maintaining the status quo weren't existential.

We'll be sorry to lose you as regular visitor.

If you want further insight into the decision making process my response to Ozzie SD offers additional context.

 
Thanks for sharing your insights as well as your experience using other XenForo sites.

There are a wide range of product focused, deeply niche communities that currently use XenForo. Does this automatically mean that it's capable of serving every one of DPReview's future needs?

No. But I think it is a strong indication at least that other communities have figured out ways to make it work and hold in-depth conversations.

If you want insight into at least some of the larger list of concerns and goals we had in searching for a new system, you can see my reply here

https://www.dpreview.com/forums/post/68452246
 
Thanks for sharing your thoughts.

As you should see in my other responses - we are all clear on the value and benefits of threaded view. So there's no need to defend or debate why threaded view matters here.

The decision to move forward with a system that doesn't feature threaded view has nothing to do with seeing that feature as unimportant or unnecessary.

I know how the loss will negatively impact your sense of participating in this community and I'm sorry for that.

I've personally used forum systems of all shapes and stripes covering all manner of deeply nerdy and enthusiasts topics from Apple products, to college football recruiting, to hi-fi tech, mechanical watches, etc.

The unifying factor that makes all of them a compelling destination, at least to me, is the people who contribute and engage there. Not the forum's layout or UI.

That doesn't mean I don't understand the benefits of a compelling UI and useful features.

I just haven't found personally that statements like "we can't engaged in in-depth, rigorous detailed conversations without feature x" ring true with my own observations and participation in online communities.

But this doesn't mean I don't understand the appeal of threaded view. Nor am I happy we couldn't find a solution that supported it along with all of our other needs.

I'm just one human being though and to be very clear - my personal feelings / experience were not considered in our decision making around such a vital part of DPReview.

I've shared some other insights into the factors we were looking for in this response if you are curious

https://www.dpreview.com/forums/post/68452246
 
This is all well taken and very much understood. Thank you for being a moderator all of these years and supporting this community. This place wouldn't exist without your help and effort.

As you should see in my other responses, we are all clear on the value and benefits of threaded views. So there's no need to defend or debate why threaded views matter here.

You are preaching to the choir, so to speak.

The decision to move forward with a system that doesn't feature a threaded view has nothing to do with seeing that feature as unimportant or unnecessary.

We're also unhappy that the solution we're moving forward with doesn't support it.

I've shared some other insights into the factors we were looking for in this response, if you are curious

https://www.dpreview.com/forums/post/68452246
 
Hi Ozzie SD, Thanks for engaging in this dialog on so many fronts. It's clear you care about this place, and I'm sorry the recent news has sparked so much concern and frustration on your part.

Most of the comments you've made that I've seen share a few similar themes. I may have missed some comments with other messaging.

From what I can tell, though, your recurring point is that by choosing a theme that doesn't feature threaded view, we're not listening to our members, or worse, willfully ignoring our community members who care about this place to favor other priorities.

Go ahead if you'd like to assign malicious intent to our actions.
Time out! I did not at any point assign malicious intent to your actions. I would appreciate it if you took this back as it detracts from the truth. What I wanted is a simple and clear answer to the question whether or not it's a done deal. Since that was not clear to me and others who are in favor of threaded view, we kept emphasizing the benefits and necessity of threaded view hoping this would influence your decision and temporary put the upgrade on hold until a satisfying solution had been found.

As I have emphasized several times, I do understand your reasons to upgrade. I have not accused you in any way of handling with malicious intent. Yes, I did emphasize the benefits of threaded view, yes I placed a poll so you would have some useful data about the use of flat / threaded view, yes I tried to make you aware of loosing long time members due to the lack of threaded view. But never I assumed your choice was intentional or somehow malicious. So please don't accuse me of that. I just wanted clarity, because nowhere there was a definitive answer from DPReview to be found whether or not threaded view would be incorporated in the new forum.

Now we know the answer: there will not be threaded view in the new forum.

Thank you, at least now I and others know we don't have to discuss the issue any longer.
But that's not an accurate reflection of what's happening here, despite what you might feel.

As I've said many times now, threaded view is a beloved feature. We knew this before making this announcement because we spoke to moderators and long-time DPReview staffers and read through past user commentary on our forum systems.

We knew that many community members would view losing it as a massive step backwards.

It's not as if maintaining a threaded view wasn't a consideration on our list of needs when searching for a new solution.

We just couldn't find a solution that offered threaded view options AND addressed the majority of our other fundamental concerns about this system.

I know this is a challenging and disappointing pill to swallow.

However, not being able to find a solution to every concern on our list is not the same thing as not caring or listening to our users.

Similarly, not finding a perfect solution doesn't mean we didn't put enormous effort into looking for one.

If we could and easily appease everyone, why wouldn't we have chosen that path?

Why would we risk irritating and frustrating the community?

I can imagine the immediate response to this is something along the lines of:

"Well, why wasn't threaded view at the top of your list of priorities then? If you cared about the community's needs, you'd put their priorities above yours. Not doing this shows you don't care or are unwilling to listen."

If you want to believe this, I'm not sure any amount of insight into our thinking can sway this opinion.

But I'll use an admittedly clumsy analogy to outline our decision-making process bluntly.

I'm sorry, but I'm tired, and this is the first concept that has come to my mind. Please don't feel like my tone is patronizing here.

Think of the forums as an aging luxury car slowing down and showing warning signs of being unable to drive at some point soon.

The threaded view in this terrible analogy might be equated to power steering. It's an enormous convenience that makes driving and using the car far more convenient and enjoyable. But it's not an absolute requirement for the vehicle to drive, though not having it will undoubtedly never make driving the car feel quite the same way again.

In this clumsy analogy, we ultimately had to choose a solution that prioritized ensuring the car could keep driving as long as it wanted. Still, it forced us to sacrifice getting the power steering to work right out of the shop.

Were there other solutions that would keep power steering working, but didn't address the failing power train? Yup. But knowing you have power steering equipped on a car that may soon no longer start didn't feel like the right decision to us.

I realize that vaguely referencing a list of other needs against a concrete feature like a threaded view makes these statements seem confusing.

So I'll end here by sharing a list of factors and needs we had in this process which I've already posted elsewhere in no particular order.

What we wanted from a new forum system:
- Tools that were the core product/focus of the business behind it, and not a side project or business experiment at risk of losing support or focus from the entity that created it.
- A system with a long-standing and proven track record of use by other online media properties and robust, active forum communities - especially those centered around product discussions.
- A code base with a proven track record of routinely being updated to adapt to core web standards like changes in mobile browsing specifications, visibility in search engines, etc.
- A product that did not require such a substantial upfront investment or massive ongoing fees that it would make committing to maintaining the forums financially impossible for a company of our size to maintain long-term, even if forum usage continues to wane.
- Tools that could match or provide alternative ways of addressing as many custom features built into DPReview's existing forums as possible - yes, including threaded view.
- Code that quickly loads and responds to user interactions, etc.
- A platform known and worked on by a growing pool of developers who can provide additional maintenance and uptime support while our in-house development expertise sleeps - or god forbid, goes on vacation.
- The ability to play nicely / with content management systems
- A tool proven to be easily understood and embraced by online product enthusiasts of all knowledge and experience levels, engaging in online forum discussions.
- A code base with robust support for media embedding and content sharing (photos, videos, etc.)
- Tools for recognizing and acknowledging extremely active/longstanding members
- Tools for pinning important forum threads
- Tools that allowed users to browse community activity in various ways (i.e., what's trending, new, etc.)
- Tools that made it easier for moderators to identify moderation issues, track what's happened, and quickly implement solutions.
- Tools that could embed and host necessary documentation and information related to forum guidelines, best practices, etc.
- Tools with UI elements that make it easier to showcase, organize, group, and/or similar or related topics
- Tools with the ability to effectively block AI scraping

After months of diligence, XenForo is the solution that addresses the most needs on this list.

Does that mean we believe it's perfect or ideal? No, because it doesn't support threaded view.

However, we still believe it is the best solution for maintaining and fostering this community in the long run.
 
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Malicious was indeed a poor word choice, so you're right to call me on out that front and I'm sorry for casually using that intense term.

That said, I still believe phrases you've included in posts like:

“take the users seriously”
“ Are you willing to listen to your user base”
“ignore the voice of many users”

..heavily imply that you believe our decision making was intentionally antagonistic to our user base or somehow willfully made without taking their any of their interests into consideration.

And I will continue to push back on anyone promoting that kind narrative about our intentions or decision-making process.

I fully understand the frustration and anger here. I understand why, at least on the surface, you assume we don't care about this community or what it values.

But we're genuinely trying to do what we believe is necessary to secure and stabilize this community's future.

That may not be obvious now from your vantage point and I understand that.

And it's ultimately up to us to back our words with actions.

But given everything I and everyone else pours into this brand - most of it behind the scenes and unheralded and this community - it's tough to swallow accusations of a lack of caring about DPReivew or its future.
 
Malicious was indeed a poor word choice, so you're right to call me on out that front and I'm sorry for casually using that intense term.
That said, I still believe phrases you've included in posts like:

“take the users seriously”
“ Are you willing to listen to your user base”
“ignore the voice of many users”
..heavily imply that you believe our decision making was intentionally antagonistic to our user base or somehow willfully made without taking their any of their interests into consideration.
It was more like you forgot to involve your user base on beforehand by informing us afterwards when the deal was done. I was/am not saying you intentionally chose a platform that doesn't support threaded view. I do think though that you should take user voices very seriously. You say you've done that, so I trust you on that. Am I happy with the outcome? No, not all. Conclusion is that the new forum has no threaded view. For me (to also use an analogy) it is as if you remove the engine from a car. If you push really really hard, the car will start moving a few inches, but very slowly. It will cost very much time and effort.

Anyhow, decision has been made and I'm happy at least we have clarity now. This means we can leave the threaded view discussion behind us. We shall see what happens in the future. Good luck!
And I will continue to push back on anyone promoting that kind narrative about our intentions or decision-making process.
I fully understand the frustration and anger here. I understand why, at least on the surface, you assume we don't care about this community or what it values.
But we're genuinely trying to do what we believe is necessary to secure and stabilize this community's future.
That may not be obvious now from your vantage point and I understand that.
And it's ultimately up to us to back our words with actions.
But given everything I and everyone else pours into this brand - most of it behind the scenes and unheralded and this community - it's tough to swallow accusations of a lack of caring about DPReivew or its future.
 
We didn't "forget" anything Ozzie in this process and I'll push back on this accusation as well.

Not getting a desired outcome isn't the same thing as being ignored or not taking your primary interests into account.

We fully understand that threaded view is highly important. But is it more important that the forums existing at all in the long run?

It sounds like in the eyes of some users, threaded view is the end all be all. It's all or nothing. Everyone is entitled to see things through their own prism.

But as much as we hate having to take any kind of step backward, we care too much about this place to pin its ability to decline or thrive on any lone factor or feature.

That doesn't mean we're insensitive or bad listeners or don't understand the current state of our use base.

We tried to find perfect solutions. But they don't exist, at least not in this moment, - despite what some here casually claim or assume.
 
I am sorry that you think I am accusing you of being an "evil empire"

As I have said, repeatedly, previously, I understand the need to upgrade the software. And all of your pluses of the new format are, indeed, useful, and helpful, going forward. And, I absolutely understand that there are financial and staffing factors that are not insignificant in these decisions.

This is not about change being "hard to embrace".

I am not a wrinkled old lady Luddite, clutching my old Pentax MX, using a tube tv, unrolling and squinting over my daily printed newspaper, and screaming at the neighbor kids to "get off my lawn".

I probably have more new technology in my house right now than you have in your office....And I have used and owned more cameras and lenses over the years than most likely come through your offices per year. (If you want a list of all of this flotsam, I will be happy to send it to you. With photos. And receipts. For proof). I was also one of the first M43 forum Mods here for a couple of years, back when they first started with moderation. And, heck, given all of this, I should even be doing reviews on gear for you at this point....

No, my frustration is about the fundamental character of the usability of the site for half the users, many of whom are also pretty darn passionate about photography and have an irreplaceable wellspring of knowledge about it. And, yes, many of us are Boomers and older. And, we are not the target audience you are trying to reach, for sure. But losing the encyclopedic store of info in this group would utterly change DPR into just another glossy magazine site, with nothing really differentiating it from others.

I know you do not see it this way. And THAT is where the frustration comes in.

Look, DPR cut its nose off to spite its face once already, when it announced its closure, before you stepped in to rescue it. Unfortunately, during that interlude, a large number of its really valuable contributing forum members looked for alternatives, and a number of sites came up to fill in, and they left. And many, many, of those folks have not come back.

Those of us who did come back, came back, in large part, because the formats of the new fora that had started were not easily navigable without threading.

So, to have DPR now migrate to a new format that ALSO has no threading, removes the very thing that retained the folks that previously did come back when DPR was brought back from the brink. And it removes a major draw to it over other existing sites for a good number of them now, going forward.

The elephant in the room:
There's another factor here at play, about the site popularity, that is based on external market forces that require more of a fundamental refocus than just a site update, to increase eyes on the site. And I haven't seen anything addressed about that.

Photography is now, and has been for some years, on the down end of the massive bubble that happened when affordable digital photo technology burst onto the scene about 25 years ago. It's leveled off some after its exponential decline caused by the smartphone effect, but what you have left here now are the current equivalent group of photographic hobbyists to what/who were the core users/buyers of photographic gear 50 years ago. (If you look at the relative percentages of photo gear sold then vs now, they are roughly comparable. The boom of the early 2000's was actually the aberration.)

The people who frequent this site, now, are thus the equivalent of the folks back then who had a monthly subscription to Photography Review, and would eagerly peruse the latest and greatest, along with the huge number of ads for cheap prices for mail order from the NYC photo stores :), trying to figure out what they wanted and what they could afford. And, no, there are not enough of this current, equivalent, user group out there now, young OR old, to drive growth in this site.

So, where can you get new eyes from? Revising the site will give you a little bump from the youthful crowd. But it's not what you are going to need to succeed. And you will lose a chunk of the old group, which won't help things any, either. And with the photo draw being now flat, I think you need to think about what the up and coming eyes are using to record their lives, and focus on that, as well as keeping the dinosaur photographers happy.

DPR did see this in past, and introduced some mobile photography/phone/action camera forums. But they are/were an afterthought. They shouldn't be. Nor should the video/hybrid component of modern cameras be thought of as a background addendum to the existing camera technology or the site coverage of the gear.

Please note: I am not a videographer. I am, indeed, an old school stills photographer. But, it is the future of the technology, and DPR needs a dedicated, perhaps adjunct, site to draw those young, active, spending, users in.

I would even suggest that you leave this site alone for the moment, and focus on bringing on board a robust video/smartphone/action camera equivalent site instead (not just a few categories here, but a whole site)...and then linking the two up once that was up and running. That is where the growth is, the excitement is, and the younger users are. And if DPR wants growth, that's where it's happening, so that's what should be tapped into.

So, that's my take on it. And my frustration is that you are trying to squeeze the existing setup into a smaller box, rather than adding what the market really wants IN ADDITION to the old stuff we geeky, cranky, dudes and dudettes are so devoted to. And strongly suspecting that the result will be what nobody wants, which is to lose the whole kit and kaboodle going forward.

With regards,

-Janet
I appreciate your continued engagement in this thread.

But it also seems like you're relatively pot committed to a narrative in which management is the evil empire, somehow bent to destroy DPReview.

It's disappointing to lose the faith of a prolific community contributor

I know change is hard to embrace, and unwelcome change doubly so.

So I can understand your concerns and frustrations.

Out of respect for your tenure, I will respond to the questions you raised here, but I'm not sure what else we can say to your other posts that continue to make unfounded claims and speculate about our intentions or interests.

What core aspects of the forum referenced in my earlier messages do we believe are contributing to the community's decline? Here's a list of some of them, in no particular order.

- A lack of common forum features that make it easier to see recent activity and trending activity at a global level
- A lack of basic features for better organizing and showcasing related threads and conversations
- A lack of ability to pin essential threads or messages on the page to increase exposure/visibility
- Limited moderation tools that make it difficult to track what actions/comments prompted moderation in the first place.
- Limited moderation response and case tracking tools for users seeking clarity on why moderation action was taken on their comments
- Difficulty keeping our forum technology up to date with rapidly evolving modern web standards, such as mobile viewing best practices, search engine optimizations, and AI scraping prevention.
- There is no external pool of developers with experience working on the platform who can provide critical support when issues arise (e.g., our in-house staff is sleeping or on vacation).
- There is no external pool of developers with experience building or enhancing our forum technologies.

How are our other websites doing?
- Great, actually. Their growth is what is allowing us to continue investing in DPReview to strengthen its position as the best online resource for authoritative camera reviews and camera gear discussion. What do I mean by investment? The editorial team is now larger than when we took over stewardship from Amazon. We've hired a full-time community manager in Mathew Anderson. And we're pouring time, effort, and resources into getting the brand's core forum technology onto a more stable, sustainable footing.

Is DPReview the only site struggling? And isn't that clearly due to advertising?
- Yes, DPReview is the only site that is steadily losing audience and engagement.

Is the source of DPReview's trouble advertising?
- It feels like you've already made up your mind about this explanation, so I'm not sure how many facts conteracting this narrative will matter...but here goes:

DPReview's audience declines have persisted under management from both Amazon and us, so any changes we've made to advertising on the site don't appear to be a smoking gun.

DPReview's current advertising implementation and setup mirror industry standards. So, under this logic, all forum communities should be in states of decline and decay if they have an advertising system like ours. But there's no evidence to suggest this is a universal problem.

In response to your supposition that moving to a pre-fab solution is driven by advertising goals:

- This is where things really break down in your current narrative theory.
- The current system's threaded view is a tremendous boon from an advertising POV. Every click a user makes on a new thread triggers a new ad load for us. Moving to a solution lacking this feature will probably reduce the advertising revenue we can generate per user.

So if our primary motivation behind switching systems revolved around squeezing every last dollar out of our community, which, to be clear for the nth time, it does not, then maintaining threaded view would be one of, if not the highest single feature for us to prioritize as an organization hell-bent on maximum monetization at the expense of the user experience.

Again, I'm sorry that we couldn't find a way to preserve everything from the existing system as part of this change.

It's not what we wanted either.
 
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