Of Interest to US Buyers - The B&H Payboo Gimmick

Amazon is challenging this in court because it hurts them in the US badly, as people can buy all of their electronics from B&H basically "tax free" (not really though) with this gimmick.
I haven't heard of that lawsuit. Where can I read about it? Amazon is more typically on the receiving end of lawsuits.

Actually, the idea of B&H eroding Amazon's sales of electronic products seems a bit tenuous. Some quick research indicates that B&H's annual sales are somewhere in the neighborhood of $500-$750 million while Amazon's annual sales of electronic products in the US are over $50 billion (with total sales exceeding $500 billion.

And what's stopping Amazon - or any other retailer - from doing the same thing (paying customers' sales tax through partnership with a credit card company) if the management feels that's the way to compete?
The tax is collected, and the tax is remitted to the state.

That the bank or B&H then gives customer the money back instantly and advertises that fact is irrelevant.
Yes, I know exactly how Payboo works. The point of my post was to find out if Amazon is really suing B&H. With no confirmation identified or discovered anywhere, it sounds like a complete fabrication.
Agreed. And i can think of no basis why it would.
 
I don't get the Amazon hate. I know this is a site for photographers, who as a species tend to be negative and grumpy about anything even close to mainstream in favor of the esoteric and specialized. But I think it's kinda silly.

I've bought a bunch if stuff from BH over the years, but I've also bought thousands worth of camera gear from Amazon too. Make sure it is actually sold by Amazon, and not some affiliate, and it gets delivered with the same level of packaging as BH. The only difference being that returns are even easier with Amazon (just drop the opened package at a UPS store, no need to repackage and label.)

Yeah, if you have need for advice and/or help with what to purchase, then seek out a camera store like BH to talk to. But if you are just purchasing Amazon is every bit as capable as BH.

Anyway, I'm betting Amazon can manage to make it through without your camera purchases. So no big deal.
There are so few actual photography dealers in business anymore, so I prefer to buy from B&H when I can to help keep them in business.
It's ironic. This was always the argument given for why to buy with local mom and pop stores as opposed to B&H.

But the truth is that local stores have high fixed costs relative to volume that makes it impossible for them to price like B&H for the most part. And will you return one of a couple copies of a specific camera to a local store, even if they will accept it, turning it into non-new? Or will they repackage it as new? And if so, what does that say about the "new" camera you bought?

Even B&H must struggle with that question, and certainly a mom and pop store can't handle that.
 
Last edited:
Reputable? Not to many.
Generally, among most people B&H are considered reputable. I've been using them for 50 years and have nothing but a good experience. If B&H wasn't reputable, they probably wouldn't still be in business.
I can't go into all the reasons why I will never support B&H.
Obviously one of those YMMV issues.

It is interesting how even remote experiences and sometimes even anecdotes can change ones view of a retailer long term.
Facts are better than anecdotes, true enough.

Under the old DPR regime, we would normally get a post every so often complaining about B&H selling customer returns as new for full pop, insufficient packaging, etc. Then along would come the B&H PR fellow to smooth things over with a replacement. I don't think we've seen a replacement for Henry P yet :^)

Is that still the case with B&H? I have no idea, but I have no interest in finding out.

B&H tiptoeing around UMRP, etc. is fine by me, I just find it curious that the mfrs are apparently allowing it.

My concerns are a. where my money goes after the sale and what am I directly supporting and b. how they are treating their employees.

All this stuff is a matter of record for any interested parties and has been for many years.

I get my gear mostly from Best Buy. I have zero concerns regarding factory fresh vs customer returns used up to 30 days or bouncing around in the back of a UPS or Amazon truck for a thousand miles. As well, I'm supporting a local business which provides gainful employment to local people right here in Florida, starting at $19 per hour. The staff are unfailingly helpful. Many of them are young people going to college. I don't know anyone in the NY tristate area and have no desire to give them any money.

Everybody can stop typing now. I'm out.
 
Last edited:
I’m glad I live in New Hampshire where there is no sales tax. I bought my Nikon Z5 and most of the lenses from the only camera store here.

Marie
Can that store sell to customers living in other states ?

I live in Britain, which is all one country for tax purposes, so buying is much simpler.

Don
 
I’m glad I live in New Hampshire where there is no sales tax. I bought my Nikon Z5 and most of the lenses from the only camera store here.

Marie
Can that store sell to customers living in other states ?

I live in Britain, which is all one country for tax purposes, so buying is much simpler.

Don
Yes. Of course.

In states where you have a physical presence, or where you have done a significant amount of sales, you as the retailer, are required to collect the respective sales tax and remit it to the state that you sold/shipped the sale to.

If you don't have a presence, nor do enough sales in that state, then you as the retailer is not required to collect the sales tax. But in that case, the buyer is legally responsible to submit the sales tax to their state.
 
I’m glad I live in New Hampshire where there is no sales tax. I bought my Nikon Z5 and most of the lenses from the only camera store here.

Marie
Can that store sell to customers living in other states ?

I live in Britain, which is all one country for tax purposes, so buying is much simpler.

Don
Yes. Of course.

In states where you have a physical presence, or where you have done a significant amount of sales, you as the retailer, are required to collect the respective sales tax and remit it to the state that you sold/shipped the sale to.

If you don't have a presence, nor do enough sales in that state, then you as the retailer is not required to collect the sales tax. But in that case, the buyer is legally responsible to submit the sales tax to their state.
Does anyone actually do that ?

Don
 
I’m glad I live in New Hampshire where there is no sales tax. I bought my Nikon Z5 and most of the lenses from the only camera store here.

Marie
Can that store sell to customers living in other states ?

I live in Britain, which is all one country for tax purposes, so buying is much simpler.

Don
Yes. Of course.

In states where you have a physical presence, or where you have done a significant amount of sales, you as the retailer, are required to collect the respective sales tax and remit it to the state that you sold/shipped the sale to.

If you don't have a presence, nor do enough sales in that state, then you as the retailer is not required to collect the sales tax. But in that case, the buyer is legally responsible to submit the sales tax to their state.
Does anyone actually do that ?

Don
Probably not.
 
I don't get the Amazon hate. I know this is a site for photographers, who as a species tend to be negative and grumpy about anything even close to mainstream in favor of the esoteric and specialized. But I think it's kinda silly.

I've bought a bunch if stuff from BH over the years, but I've also bought thousands worth of camera gear from Amazon too. Make sure it is actually sold by Amazon, and not some affiliate, and it gets delivered with the same level of packaging as BH. The only difference being that returns are even easier with Amazon (just drop the opened package at a UPS store, no need to repackage and label.)

Yeah, if you have need for advice and/or help with what to purchase, then seek out a camera store like BH to talk to. But if you are just purchasing Amazon is every bit as capable as BH.

Anyway, I'm betting Amazon can manage to make it through without your camera purchases. So no big deal.
There are so few actual photography dealers in business anymore, so I prefer to buy from B&H when I can to help keep them in business.
B&H is down to a bit over 2000 emplyees but are still hanging on.
 
Reputable? Not to many.
Generally, among most people B&H are considered reputable. I've been using them for 50 years and have nothing but a good experience. If B&H wasn't reputable, they probably wouldn't still be in business.
I can't go into all the reasons why I will never support B&H.
Obviously one of those YMMV issues.

It is interesting how even remote experiences and sometimes even anecdotes can change ones view of a retailer long term. I have made multiple camera, lens, photography accessories, large screen televisions, audio electronics, speakers, computers and tablets, printers, backup power supplies, NAS system, etc through B&H without a single unsettling incident. I have sold several lenses and bodies through them always getting rapid payment at quoted price (and once at higher than initial quote). Living on the east coast I can frequently order by 1700 and have FedEx at the door with my package the following day. I will continue to support them.

On the other hand I had a single bad experience with Best Buy probably 20 years and a couple reorganizations ago (used television sold and packaged as new and including remote from a different product that they wanted me to bring to a physical location for exchange rather than handling online or through support). I still would never purchase anything more than a charging cable or phone case from them.

I guess your reasons for disliking B&H are of little consequence as you have likely found a retailer that you are now comfortable with.

I have had no experience with Payboo, but see it as little different than the rewards schemes promoted or instant cash back offers by essentially every card out there. I can go to Home Depot and purchase a Weber grill for which no discounts are allowed, but at checkout I will hear I can get $50 off my purchase today if I apply for a store credit card at the checkout.
I realize that perfection is impossible so one or two bad experiences out of many will not deter me from any retailer.
 
I buy lots from amazon--just not sensitive electronic items with big price tags-or food items.
Why not? Seriously, they offer the same service (as far as shipping you a product you ordered.)

Personally, I tend to buy from the place that has it in stock for the lowest price. Sometimes that's BH, sometimes that's Adorama, sometimes that's Amazon.
Ditto. I seek the best price with the fastest free shipping almost always.
I have an order with them right now- an ethernet cable, filter material for a fish filter and a jigsaw puzzle for grandma and something else but I'll be damned if i can remember the 4th item. It's nice to see so many soldiers here for Amazon though.
Huh?

Honestly, the conspiracy theories and completely unfounded reasons for this or that around here. Seriously, bunch of weirdos.
Maybe help blue origin make a go of it.
 
Last edited:
I’m glad I live in New Hampshire where there is no sales tax. I bought my Nikon Z5 and most of the lenses from the only camera store here.

Marie
Can that store sell to customers living in other states ?

I live in Britain, which is all one country for tax purposes, so buying is much simpler.

Don
Sure can! Hunts photo and video dot com. I assume the other states sales tax would be charged but I’m not sure.




Marie
 
Reputable? Not to many.
Generally, among most people B&H are considered reputable. I've been using them for 50 years and have nothing but a good experience. If B&H wasn't reputable, they probably wouldn't still be in business.
I can't go into all the reasons why I will never support B&H.
Obviously one of those YMMV issues.

It is interesting how even remote experiences and sometimes even anecdotes can change ones view of a retailer long term.
Facts are better than anecdotes, true enough.

Under the old DPR regime, we would normally get a post every so often complaining about B&H selling customer returns as new for full pop, insufficient packaging, etc. Then along would come the B&H PR fellow to smooth things over with a replacement. I don't think we've seen a replacement for Henry P yet :^)

Is that still the case with B&H? I have no idea, but I have no interest in finding out.

B&H tiptoeing around UMRP, etc. is fine by me, I just find it curious that the mfrs are apparently allowing it.
Give it a rest. They're still selling at the MRP. The PayBoo card has been in operation for at least 5 years; if manufacturers haven't bothered in all this time it's obvious it's not enough to be concerned about.
My concerns are a. where my money goes after the sale and what am I directly supporting and b. how they are treating their employees.

All this stuff is a matter of record for any interested parties and has been for many years.

I get my gear mostly from Best Buy. I have zero concerns regarding factory fresh vs customer returns used up to 30 days or bouncing around in the back of a UPS or Amazon truck for a thousand miles. As well, I'm supporting a local business which provides gainful employment to local people right here in Florida, starting at $19 per hour. The staff are unfailingly helpful. Many of them are young people going to college. I don't know anyone in the NY tristate area and have no desire to give them any money.

Everybody can stop typing now. I'm out.
Other than the camera body and the most popular lenses, spare batteries, there's little else BB carries so as a photo gear dealer, it's a no go.
 
I assumed the OP would not make such a statemen here on DPR unless it were true so I forged ahead without verifying the facts. Man, I was wrong.
I guess that can be blamed on Gore.
 
The whole scheme is them banking on you forgetting to pay it all off within the month. If you forget the entire benefit is lost plus further severe penalty if over many months the incredibly high interest rate is applied.
That’s true of every credit card purchase. which is the primary reason I never use credit cards for buying photo equipment, computers, and other purely personal purchases.
 
AFAIK, your description is technically incorrect - the buyer is charged the sales tax. But B&H provides the discount in the amount of the sales tax paid. This is legal as long as the sales tax is calculated from the full price, i.e. before the discount was applied.

Yes, this hurts small stores, but is legal.

Here is how it works:

the item cost is $1000, and sales tax is 9%.

The buyer pays 1090 where B&H get 1000, and the state - 90.

With playboo the buyer pays 1000, where the state gets the same 90, but B&H gets 910.

The discount practice is widespred and is usually implemented by most big retailers through store membership cards, but discount is usually not as big as with playboo, and does not depend on the sales tax paid.

--
Vlad
 
Last edited:
I don't know why you're knocking B&H, which is among a few of the reliable, responsive and reputable sellers. They are doing everything as Amazon would without charging you an annual fee (Prime membership costs).

Instead of calling it a gimmick (derogatory), you should understand that it is a business plan that benefits the consumers.
Guys, sorry I haven't responded to this until tonight. I didn't know where it was.

I am not knocking B&H. I love B&H. In fact, I just bought another 4,000-dollar lens there a week ago (the GF 30 TS) and paid it off two hours later. It is no exaggeration to say I have spent close to a hundred thousand dollars there in the last 6 years. I am probably one of their best non-business or pro customers.

I was complementing B&H for a brilliant and legal business move that I take advantage of way more than most people.

I think the term "gimmick" might have made a few of you think I was criticizing B&H. I think it is a brilliant "gimmick" and involves some risk with B&H as well as the credit card company assuming some of the burden. I got that credit card the week B&H offered it and made clear what the game was.

But you guys are wrong when you say it is like a normal credit card. Read the fine print and don't pay the entire amount off within the pay period and see what happens.

Lawsuit? I am going to comment no further on that because it is not important to what this thread was about, and litigation often takes on many forms, levels of secrecy, negotiations, deals and changes and I'm not a lawyer.

Let's just say that it is safe to say that there are very large competing retailers (and countless local camera stores) that are not happy that B&H can offer this deal, however they legally pull it off, because the States are getting their tax, and B&H is charging full list price on camera gear, as required by the camera companies. B&H is able to offer me an automatic 9% discount on every item I buy, and no other retailer in the world right now can give me anything close to that deal. It is a windfall.

However, they do it (and it is legal), someone is eating the amount of that state tax (because the States are getting paid), and that burden is shared by the credit card bank and B&H in some negotiated formula, the bet being that people will not pay each purchase off 100% the first pay period.

I'm glad B&H has this deal. I use it extensively.

After 15 years of spending a lot of money at B&H, I have never once been let down. They are an excellent company with great customer survive. I've never returned a camera or lens there, and I bet in 15 years I have bought 10 cameras, 30 lenses, 5 tripods, countless bags, filters, straps and tons of lighting equipment. On top of that I build my own PCs and buy all my computer gear there, plus a recent Dell 6K monitor.

And on all of that I got basically 9% off on every item. Great deal. It's probably saved me ten grand.

--
Greg Johnson, San Antonio, Texas
https://www.flickr.com/photos/139148982@N02/albums
 
Last edited by a moderator:
If the Payboo card did not exist, I would never order a thing from B&H. I would order it from my local camera store or Amazon. But B&H beats them by 9% because of the Payboo legal gimmick.
You are fortunate that you still have any local camera stores to buy from.

It appears that Amazon is no longer marking goods as to origin, i.e. differentiating gray market from, in my case, US market, even for Sold by and shipped by Amazon. I, for one would not want to purchase a lens or camera that I would have to send to Australia or elsewhere for repairs. Check the following link.

https://mu-43.com/threads/beware-of-amazon-grey-market-scam.124827/
Rich, I did not know that! I have never purchased camera gear from Amazon but have and will continue to spend way too much money at B&H - especially with the very advantageous Payboo discount that is equivalent to the State Tax. (Just pay the card off the day after you buy anything from B&H with it.)
 
...

B&H and Comenity Bank make a lot of it back because many people do not pay it all off by the end of the pay period and basically have to pay back the entire "tax" amount plus other penalties and interest.

.. I pay off the credit card charge (to Comenity Bank) munites after making the purchase from B&H. You have the whole pay period to do it without penalty, but it is too easy to forget, and the penalty is huge if you go even one hour over the deadline. The whole scheme is them banking on you forgetting to pay it all off within the month. If you forget the entire benefit is lost plus further severe penalty if over many months the incredibly high interest rate is applied.
Interesting, this might partially explain the posts where some people report having excellent credit history yet Comenity gives a low credit limit and is generally a pain to deal with. If the main profit comes from interest and penalties, then their business model is such that they do not necessarily need (and do not really care) about customers who can just easily re-pay the purchase right away.
 

Keyboard shortcuts

Back
Top