Canon R3 Users: Are you experiencing (any) focusing issues? I am!

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Hi everyone. I recently purchased a Canon R3, and jumped into the mirrorless world with two feet and an open mind. My former camera was a Canon 1Dx, and it's still going strong — after 10-years of use — with great results and awesome reliability. Sadly, however, my newly purchased Canon R3 is causing me some major heart palpitations and confidence worries, and I'm hoping (praying) that my experiences are related to my not yet knowing much about the R3's mirrorless settings or its operation. Yet, I suspect something more technical beyond my settings may be at hand, so thus my outreach.

Question for R3 users, are you experiencing (any) major focusing issues?

I'm experiencing at least five (5) unique issues:


For example:

1) When using "single point", "one shot" focus on a stationary subject (very basic stuff), my camera will (sometimes) not focus at all. It's almost like it locks up (i.e., it won't even hunt), but I can sense that it's trying to work (i.e., the focus box will light up red), but it just doesn't work. All I see is a blurry screen. Shutter button will not work. Then, as-if almost randomly and without my understanding, it will suddenly focus and the shot will be captured. I've tried changing various settings like my "shutter mode" from "electronic" to "mechanical" to see if that might be something behind it, but I'm getting the issue it in both cases. Again, I'm completely new to mirrorless technology, so perhaps it's a setting/mode function restriction I don't yet know about? When I handed the camera to my wife, she experienced the same thing.

2) When focusing on nearby subjects (but still respecting the minimum focusing distances of my lenses) my camera will again (sometimes) not focus on the subject, but this time, however, it will at least continuously "hunt" back-and-forth trying to focus, and the shutter will depress and capture a blurry image. Yet, in such cases it will often never achieve the focus. So, I power off my camera, and restart. That unacceptable solution has sometimes worked out, but clearly that's not a tenable response. I've experienced this with my Canon EF 100mm f/2.8L lens (using the RF attachment ring) and the only RF lens I also recently purchased (the 50mm f/1.2L).

3) When more than one subject is in the scene, and layered, my camera (noticeably) struggles to focus on a foreground subject, but is perfectly ok with focusing on the background (or distant) subject. This experience is really annoying, and it's seriously eroding my confidence in using this camera. I often cannot get it to focus on the foreground subject despite moving my focusing point over the foreground object. On a combination of issues 2 and 3, I randomly noticed that Tony & Chelsea Northrup were also observing some of this, but they observed these things using other R3 settings and other subject dynamics I have yet to try. You can see their review here. At different points in their review, you can hear them clearly say that they were: “missing focus on a lot of the closer shots”; “Tracking focus is exponentially harder the closer the subject gets to the camera”; "At close range, the autofocus wandered a lot even when it was locked on […] it just hunted in and out”. In my experience, I would most certainly agree, but my issues appear worse because (sometimes) I literally couldn't shoot the image despite pushing the shutter button.

4) Sometimes, my focusing point will not move, despite my trying to reposition it. It just sits wherever it may be on the screen. Again, almost as-if it locks up.

5) When focusing with "eye control", which does somewhat work for me, I cannot get the camera to focus on the left side of the screen with my eye, despite several calibration attempts under different lighting conditions. It will only work top, bottom, and right. A second issue is that the focus won't "stay" where my eye is looking. Obviously, hard to explain in a forum, but while I'm clearly looking at a fixed point (almost stubbornly with intense concentration) I can notice the focusing box awkwardly drifting in a slow straight line to the right of the screen. Almost like a mouse button randomly locking up on you and it drifting off in a straight line to the corner of a monitor.

Final points: While my time and experience in using the Canon R3 is limited, I have had some wonderful experiences too. Like when I was able to photograph my newborn son sleeping without disturbing him. I was able to accomplish this by using the "silent shutter" mode and the tilt screen angled high above my head with subject tracking on in a very low ambient light situation under high ISO values. That whole situation and combination of features just worked out awesomely in a way my 1Dx never could, and it was honestly borderline ridiculous how my low light shot held from a distance above my head turned out tack sharp with no discernable noise. But clearly the other focusing problems I'm having are a no-go.

Altogether, I really, really want this to work out, and give the future of mirrorless cameras a chance. Yet, I must confess, a large part of me is wondering if I made a mistake by not going with the 1Dx Mark III. One last point before I close this long message, the AD-E1 adapter is absolutely necessary, and I was livid when I read Canon said it was an "optional" accessory. Careful: The official discourse on this is not consistent, and this situation only came to my attention when I couldn't get any of my numerous Canon flashes to fire on my R3, then looked at the manual to find out why. The shoe fits, but the flashes will either not fire at all, or if they do, they will fire with a full 1/1 power dump. The manual I read clearly noted this, so there is nothing optional about that AD-E1 block if you plan to use a Canon 600 EX-RT flash, and at the very least, after spending nearly $8000 on a camera, Canon should have just automatically included it in the box. That, in my mind was a clear design flaw and a massive customer oversight, but perhaps Canon really does think it's an option because (rumor) they are working on a flash that powers off the R3's battery, but good luck with that too because this thing is voracious on batteries next to my 1Dx experience. I get about 415 pictures over a full charge. I've already ordered extra batteries. Cheers, Jeff
 
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Yesterday early evening I was on the road doing some shots a park nearby my home.

In a happy circumstance, a gray heron ran across my way. The R3, quickly set to "Wildlife", i.e. aperture 4-5.6, shutter speed 1/1,600 sec, ISO Automatic. AF Full Screen.

Since the heron has moved at first, species-typically very slowly, I have set via the servo mode and bracketing, initially „only mode H".😂

On the road I was with the RF 24-70 2.8. 70mm at a distance of about 3-5 meters to the gray heron.

Of course, not optimal😉 for the focal length. Still, when checking the image on screen, the focus shown with the red square sat 99% of the time on the head where I positioned it.


Now the problem:
In a series of about 20-30 pictures in which the bird moved almost zero, of course I did not change my position, or approached the object moving wildly, about 80% was out of focus. Although the image with the focus frame still showed the head as the focused object.
How is this possible? What explanation can there be for this?
Never had this issue before!
 
Try setting your af to auto in the menu instead of 1 2 3 4 also use a tracking box instead of the eye detect, I was having a lot of issues where my R6 would nail focus on almost everything with tracking on the af on button but the r3 would not it would show the focal point way behind the objects just as you described I was in the menu using the af #2 and tried to set the sliders as well.. I was ready to give up and take the r3 back and get a second r6 because it was so frustrating to me as well where a lower priced camera was nailing focus and a 5K camera could not.. I am still figuring out the R3 focus system and it is a lot different from the r6 .. If i did not spend so much money on the r3 and CF B cards i would trade it in for a 70-200 f2.8 and another r6 as when i shoot i need 2 bodies for events one with a long lens and one with a short lens..
 
Try setting your af to auto in the menu instead of 1 2 3 4 also use a tracking box instead of the eye detect, I was having a lot of issues where my R6 would nail focus on almost everything with tracking on the af on button but the r3 would not it would show the focal point way behind the objects just as you described I was in the menu using the af #2 and tried to set the sliders as well.. I was ready to give up and take the r3 back and get a second r6 because it was so frustrating to me as well where a lower priced camera was nailing focus and a 5K camera could not.. I am still figuring out the R3 focus system and it is a lot different from the r6 .. If i did not spend so much money on the r3 and CF B cards i would trade it in for a 70-200 f2.8 and another r6 as when i shoot i need 2 bodies for events one with a long lens and one with a short lens..
Hi Dave, thanks for your reply I really appreciate.

I already discussed the situation with Canon Europe and there are many options why the focus failed. Some of your arguments I was told from Canon, like use a tracking box, instead of eye detect, or object detection. Which is funny when you hear first.

But it makes sense. So thanks for your comment.

The problem was in the situation I described that my setting was on case 4, which I had individualized. Also the tracking sensitivity as locked on -2.

I used this special settings for bunny indoor shootings. Which worked fine.

I set the tracking sensitivity to -2 so that it should be sticky. In the other hand I set the Accel./deceleration tracking to +2, which in this case was not the correct setting.

But I was told from Canon, that in general it is not a good idea to set this parameters to the maximum, like I did. With setting the parameters like I did, they really had no good experience.

Another problem as the situation with the grey heron in front of the small see. The see was not far enough away to separate the grey heron from the water.

In the end I hear the arguments understand them but thinking sometimes, if the focus was on the head/eye of the grey heron, why does it loose focus when it was set sticky.

My explanation is, that maybe the camera expected with my settings that the heron is moving fast and irregular, which didn’t happen. So the AF was confused and missed the focus.

In the end, yes, there is a long way to get familiar with focus and the the possibility of settings.
I love I control. The R3 is amazing.

Thanks again.
 
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Focusing should not be this hard, right? Send it back if you can.
I do understand this statement 100%
I had no issues with focus on my R7 or R6 to be honest, was it slower? well they say it is..

Once I upgraded to the R3 it has been a whole new world of learning and even though you get the fancy CPS, their support is dismal at best a few emails back and forth with proof and they immediately tell you to send the camera in for service!!

Also there are still people complaining of focus issues with firmware 1.4 and 1.4.1 and are trying to see how they can go back to 1.3 firmware!!
so keep that in mind as well.

I am honestly thinking of taking the R3 back and getting 2 R6 bodies.
Even with the so called slower focus system of the r6 I did not experience any of these issues. I shoot a lot of events and need the Fx low light performance only the R3 and R6 will give me...

My R5 and R7 do not give great results in low light.. Of copurse we know this 45mp on one and a crop on the other.. a different tool for each " job"

My issue is losing $$$ as I have already purchased a few Extra batteries for my R3 and a few CF Type B cards..

It should not take many weeks to figure out a focus system I keep tracking and eye detect off for the shutter button so I can just use the old point focus system,,

I then use the af on button to enable eye tracking, then I use the * button to enable subject tracking.
So I can choose between the 3..

I also have tried the 4 af settings and went with auto as recommended . I shot motocross last week after upgrading to the 1.4 firmware I missed a lot of shots I did not miss the week before..
I upgraded to 1.4.1 firmware and shot a tractor pull event with no focus issues and the same settings and lens all in electronic shutter . the R3 still has me confused with the focus settings whereas I can run a r6 all day for any event and have a lot better keeper rate then the r3 at this time..
 
Here are some samples I sent to Canon as you can see there is most cases is a clear distinction between the subject and background this is not acceptable for the R3 my cheaper r6 never had this kind of issues



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Here are some samples I sent to Canon as you can see there is most cases is a clear distinction between the subject and background this is not acceptable for the R3 my cheaper r6 never had this kind of issues

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Really not funny, but different from my problem which I had.

In my case the red marked area was sitting on the eye, but the focus was somewhere else🫣. In the end, same result, pictures not in focus.

However in some cases of your pictures I would have chosen case 3, not case 2.

By the way, do you know the video from Simon d‘Entremont „Canon autofocus settings tutorial: best settings to nail the shot!“ maybe this give some answers.

Unfortunately I am not a Wildlife Photgrapher in general, but some explanations open up my eyes.
 
I’m sorry to haar of your problems..

`Send The cam back,There must be something wrong
i owne the R5 and the focus is so good that a child could use it.

Normaal i use spotfocus and the joystick to put the focus point where i want and it never mis..
Sometimes eyefocus ai servo and it’s always spot on.

I know some photojournalist and they are realy happy With the R3 and no problems.
 
I’m sorry to haar of your problems..

`Send The cam back,There must be something wrong
i owne the R5 and the focus is so good that a child could use it.

Normaal i use spotfocus and the joystick to put the focus point where i want and it never mis..
Sometimes eyefocus ai servo and it’s always spot on.

I know some photojournalist and they are realy happy With the R3 and no problems.
Yes with regular non Tracking or eye focus it was fine.
In any tracking mode it caused those issues.
I called the local shop explained and sent them the pictures, I told them I was also on with canon last week and had sent canon the photos as well.. Canon wanted me to send it in.. I have 2 shoots tomorrow and need my R3 to preform..

They told me to come down and they will swap it out with a new one with ver 1.3 firmware in it.
I just arrived home a little while ago and reset up the NEW r3 with ver 1.3 firmware.. I will shoot the 2 events tomorrow and see how it preforms I will NOT update the firmware to 1.4 or 1.4.1 until there are no more reported issues .. I have a feeling canon is going to have to make another firmware update.. Just in case it is relevant i was using the Rf 100-500 lens on these shots which works great on my other cameras..
 
I’m sorry to haar of your problems..

`Send The cam back,There must be something wrong
i owne the R5 and the focus is so good that a child could use it.

Normaal i use spotfocus and the joystick to put the focus point where i want and it never mis..
Sometimes eyefocus ai servo and it’s always spot on.

I know some photojournalist and they are realy happy With the R3 and no problems.
Yes with regular non Tracking or eye focus it was fine.
In any tracking mode it caused those issues.
I called the local shop explained and sent them the pictures, I told them I was also on with canon last week and had sent canon the photos as well.. Canon wanted me to send it in.. I have 2 shoots tomorrow and need my R3 to preform..

They told me to come down and they will swap it out with a new one with ver 1.3 firmware in it.
I just arrived home a little while ago and reset up the NEW r3 with ver 1.3 firmware.. I will shoot the 2 events tomorrow and see how it preforms I will NOT update the firmware to 1.4 or 1.4.1 until there are no more reported issues .. I have a feeling canon is going to have to make another firmware update.. Just in case it is relevant i was using the Rf 100-500 lens on these shots which works great on my other cameras..
Interesting. Some weeks ago, I had with Canon Europe a discussion regarding my pictures and the misfocus I’ve taken.

Later I checked my camera, firmware 1.4.1 against R3 out of the store of a local dealer, firmware 1.3.0, no difference.

In my experience it has nothing to do with the firmware.

Maybe your camera has a defect.

Good luck and fun for your shooting.
 
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I’m not sure what AF Area you are using for BIF. I use a custom rectangle and have had great success shooting Puffins in flight. It’s not magic, and I have to do my job in following the subject, keeping it in the box before enabling subject tracking, and after enabled, keeping it in the frame, but my success rate with the R3 is way, way higher than with my 1DX II.

So what I am saying is with good BIF skills the R3 is stellar in tracking small, fast moving birds. So raptors that soar are really easy in comparison. Which means something is wrong. Maybe the camera, maybe your settings, or maybe your skills? Alternatively, maybe you are just expecting too much!

I have found that lighting conditions do affect AF performance. Strong, contrasty, direct midday sun and heat haze are problematic. In those situations I wait for better light 😀.
 
My new R3 as the LCS swapped mine out under the 14 day warranty I KEPT the new one on 1.3 firmware NO more focus issues same lenses same set up. for ME I am not updating to 1.4 or 1.4.1 firmware on my R3



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My new R3 as the LCS swapped mine out under the 14 day warranty I KEPT the new one on 1.3 firmware NO more focus issues same lenses same set up. for ME I am not updating to 1.4 or 1.4.1 firmware on my R3

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Hi Dave,

Nice to read an I am happy with you.

Surprisingly Canon said they solved an AF issue with the latest Update: „8. Fixes an issue where the original tracking performance of Servo AF cannot be achieved depending on recording conditions when high-speed continuous shooting is taken over the electronic aperture after the camera firmware has been updated to version 1.4.0..“

That was my AF issue, but without having updated my camera from 1.3.0 to 1.4.0 before.

Here Firmware 1.4.1 is working great, no issues.

Again, great News!
 
After thousands of shots, my son is not having any of these issues with his R5 used with 3 different lenses. I plan to buy an R5 this fall so this is a thread of interest to me.
 
After thousands of shots, my son is not having any of these issues with his R5 used with 3 different lenses. I plan to buy an R5 this fall so this is a thread of interest to me.
This thread is about R3 not R5 - two complete different AF Systems 😉
 
I’m sorry to haar of your problems..

`Send The cam back,There must be something wrong
i owne the R5 and the focus is so good that a child could use it.

Normaal i use spotfocus and the joystick to put the focus point where i want and it never mis..
Sometimes eyefocus ai servo and it’s always spot on.

I know some photojournalist and they are realy happy With the R3 and no problems.
You must have a 'golden'.R5. Not my experience last week, trying to photograph slow moving seagulls.The lens pretty well always hunted between near focus and infinity, oblivious to the very clear gull in the centre at 400mm. Even worse than my 5D3. Only solution was to set 100mm, acquire the bird and then zoom to 400. When it does lock, it is fine, will track the bird, but it seems pretty useless, initially..
 
After thousands of shots, my son is not having any of these issues with his R5 used with 3 different lenses. I plan to buy an R5 this fall so this is a thread of interest to me.
This thread is about R3 not R5 - two complete different AF Systems 😉
As some people are having the same problem with both the R3 and R5 with both posting to this thread, I posted just so I could be notified of updates to this discussion.
 
Yes, just began too. Auto focus at a distance will not work until I jimmy with it for a while. Going to do a settings reset to see if that correct it.

Used different lenses, confirmed all setting were correct, etc.
 
Solved my r3 focus issues
I traded it in on a R7 and a 70-200 2.8
So my R6 now is the main camera and no focus issues with that..
I shot motocross again last weekend took 1788 pics 4 were out of focus with the r6 a Huge difference then the r3 yet the r6 is a cheaper camera amazing.....

the r7 will be with the 100-500 as a wildlife camera the r6 will take the place of the r3.
I got sick of playing jiffy pop with a $5799 camera trying to get simple items to focus that even the r6 and r7 have zero issues with.
Maybe the R1 if it ever arrives will deliver..
I was to the point of trying a z9 then I woke up.
Bye Bye r3 and back to not wasting so many out of focus images..

Image taken with the R7 + 100-500

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