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I have bought twice from them recently. My first purchase was an Oly 25 which was decentred. I thought, "Here we go. Should have played safe!"I just spotted them on ebay. I live in the Netherlands and saw a Canon 80d for 749 euro from E-infinity and 986 euro here in NL so a no brainer. What I understand is they are a shop in HongKong but the camera will ship from Ireland which is within the EU so should not have to pay tax.
They respond to emails pretty quickly. I bought a Panasonic 100-300 II recently and all went well. I would certainly use them again.I have bought twice from them recently. My first purchase was an Oly 25 which was decentred. I thought, "Here we go. Should have played safe!"I just spotted them on ebay. I live in the Netherlands and saw a Canon 80d for 749 euro from E-infinity and 986 euro here in NL so a no brainer. What I understand is they are a shop in HongKong but the camera will ship from Ireland which is within the EU so should not have to pay tax.
I need not have worried though. Sent them an email with a couple of shots showing the issue and they refunded it no problem. I did have to pay postage but it was to an Oldham address in the UK so not too bad. Certainly worth the risk for the potential savings.
Also picked up an Oly 17 recently without trauma.
They email you a photo of the actual item being sent, along with tracking.
I would certainly buy again from them as often they are cheaper on new lenses than you can pick up second hand.
I agree, I have saved a packet by buying from these guys. However, I do buy quite a bit of gear from SRS who I find competitive and knowledgeable and also bought my fairly recent Panny 20 and 42.5 from my local camera shop.They have a good reputation and I know some think it's wrong because of taxes and effects on our retailers but at the end of the day cameras and lenses are made and produced in Asia and when as in my case the lens is £420 cheaper then I'm sorry my pocket comes first and would have to be mad to pay the extra, UK warranty or not for exactly the same thing.
Yes, for theft or obvious damage.Also getting gear privately insured is better than any warranty
Agree and if there is a problem the return is to a UK address so postage not exorbitant.Well yes where possible I buy from the UK, if the price difference isn't that much, but when it's a big difference like that it's worth what little if any risk there is and you still have time to test it and return it if it's not right, not that I've ever had such a problem so it's not a risk or problem at all.
Recently bought a Panasonic 35-100 f2.8 ii for £560. You can't buy that used in UK for that price.I've just bought the olympus 40-150 2.8, any UK retailers your looking at £1099 einfinity £659 so even more than £420 difference ,you can't even get a used one at that price which is even more of a risk so its a no brainer, even if I ever resell it I'd get my money back or more. You certainly wouldn't buying new here.
I have used Panamoz , not the absolute cheapest grey importer { still much cheaper than UK retail } , but they do offer a genuine 3yr UK based warranty with all issues repairs being carried out by a Glasgow based camera repair firm of long standingThey have a good reputation and I know some think it's wrong because of taxes and effects on our retailers but at the end of the day cameras and lenses are made and produced in Asia and when as in my case the lens is £420 cheaper then I'm sorry my pocket comes first and would have to be mad to pay the extra, UK warranty or not for exactly the same thing.
Also getting gear privately insured is better than any warranty
Just checked their eBay rating and they have had 34 negative feedback in the last 12 months .They are also a HongKong setup so maybe not such a good idea as I first thought!!
Regards John
That's standard practice on Ebay. Most sellers would welcome the opportunity to sort out any problem before negative feedback is left.Another part of the picture is this - buyers with a complaint are encouraged to lodge a dispute rather than leave negative feedback.Lets be fair to businesses they had 3878 positive feedback. That's not an endorsement but I think facts like that above need to be considered in contextJust checked their eBay rating and they have had 34 negative feedback in the last 12 months .They are also a HongKong setup so maybe not such a good idea as I first thought!!
Regards John
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Ingy
https://www.flickr.com/photos/john_ingrouille
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My Galleries are at
my albums are at https://picasaweb.google.com/115423645123114525430
If we could get data on the rate of those..
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Cheers, Ern
Very true as an ebayer myself it's very annoying when people leave negative (though its only happened twice) when it's an easily resolved problem had they bothered to even make contact, so it's even a bigger problem for sellers with vast amounts of sales, overall they have a very good reputation and excellent prices compared to UK and I suspect U S retailers so if they can't compete, that's the way it is, it's exactly the same as shops closing because the Internet has become an easier way to buy. You can't though like some seem to think put a retailer before your own wallet. At the end of the day why should I pay £440 more to a UK retailer for exactly the same thingThat's standard practice on Ebay. Most sellers would welcome the opportunity to sort out any problem before negative feedback is left.Another part of the picture is this - buyers with a complaint are encouraged to lodge a dispute rather than leave negative feedback.Lets be fair to businesses they had 3878 positive feedback. That's not an endorsement but I think facts like that above need to be considered in contextJust checked their eBay rating and they have had 34 negative feedback in the last 12 months .They are also a HongKong setup so maybe not such a good idea as I first thought!!
Regards John
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Ingy
https://www.flickr.com/photos/john_ingrouille
--
My Galleries are at
my albums are at https://picasaweb.google.com/115423645123114525430
In fact, I have, on two occasions, left positive feedback for a seller beause of the way they dealt with issues, once brought to their attention.
If we could get data on the rate of those..
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Cheers, Ern
A bargain indeed. You got me curious.If anyone interested in the UK amazon have a seller selling the olympus 12-40 £400 delivered, 3 left as just got one myself, another bargain.
They seem to have a lot of gear at dubiously low prices. I've just ordered a GM5 w/12-32 for £240. If there is an issue it shouldl be covered by amazon marketplace guarantee.A bargain indeed. You got me curious.If anyone interested in the UK amazon have a seller selling the olympus 12-40 £400 delivered, 3 left as just got one myself, another bargain.
They also have the 12mm f2 at £272 and the 40-150mm f2.8 pro at £560.
When it arrives could you let us know how you get on and which guarantee is supplied with it: U.K. , E.U. etc. and who would honour any warrantee repairs.
Good Luck.
Stephen