Fuji X100F issues

adam have you got your replacement camera yet,, it makes me think how long

will a so called good one last.lets just say its 13 months old past warranty fuji refuse to even try to fix it ,thats 1250 pounds wasted for one years use

i am beginning to think should i get my money back and cancel my order
Based on a single discussion on DPR whose OP now sounds much less convinced, I doubt there is much to report. I had a faulty first gen, Fuji fixed it for free and I'm still using the camera. So much for longevity. If mine breaks tomorrow, I'll get the next available one.
above last line;

which is something you never heard in film era because cameras were made correctly to begin with
 
My first one (silver) received Feb 24 did have some dust in the lens, probably not enough to affect the image - but I did not feel it should be there in a new camera of this cost. I got a new silver model 2 weeks ago, and it is just fine. For what it's worth, a friend who ordered a black version had a very similar experience.

The majority of people posting in the Facebook X100F group seem to be just fine right out of the gate. Not scientific, but that's what I see. I would say there were probably some issues related to poor production control, which are likely fixed by now. I really like this camera, and I think you will also.

Best of luck, Don
My take on this: I have perused that FB page and found at least 50 people with issues. That FB Page represents a drop in the bucket of global ownership. Do the math. I also had the opportunity to pick up a unit locally and when I did the unboxing prior to paying at the shop it had 3 big problems. Gap around the VF housing. Dust in the lens. Mushy bottom tight corner of LCD. I returned my first one for far less. It's obvious that Fujifilm hasn't initiated the QC training and assembly line issues my source has spoken of. Yes, I have a contact in Fujifilm Imaging (not consumer) which asked a colleague about the shipment and QC woes. She said he replied that they are addressing a higher than acceptable failure rate and retraining multiple lines. This will affect future shipments. Obviously the one I just had in my hands slipped through before that. I'll wait. Maybe months.
maybe
Maybe nothing. This is the reality of the faulty launch.
I saw a demo unit today at the local store . I haven't noticed any issues with it. I already knew what to check for tho ;) The corners of the screen were firmly fixed and I didn't notice any dust . However , the battery was low and I couldn't test it . I didn't buy it tho . Its kinda bigger and heavier than the "T". I'll think about it for a bit more .
WAIT bigger?! ..........pass
 
WAIT bigger?! ..........pass
Head-to-head compared the F will be a couple of mill larger in every dimension, plus 40 grams heavier.

The weight increase is not welcome but I think the dimensions will not be noticeable after a few days of use.
 
Bigger?

Source DP Review:

F: 127 x 75 x 52 mm (5 x 2.95 x 2.05″)

T: 127 x 74 x 52 mm (5 x 2.91 x 2.05″)

One milimeter...

I use the same "official" fuji case I've been used with my original X100... so...
 
UPDATE:

It's been just over a week that I awaited the response from Fuji Service... essentially I dealt with the dealer through this time... the context has been that I feel I should be provided a brand new X100F given the various issues with the copy I purchased.

The initial position of the dealer was to suggest and agree that I should be provided a new copy (not refurbished) or that I purchase something else, or have my money returned. This position changed to "Fuji will determine what to do... and that they would be looking to repair the camera..." at which point the dealer attempted to extricate themselves from any commitment by stating that Fuji would deal with me directly.

Here's what I would suggest to any having difficulty with a new X100f requiring service or repair - INSIST that the dealer is party to the transaction, and INSIST that they provide the options available... and essentially demand a new copy.

As of yesterday I was advised Fuji would be shipping me a brand new copy of an X100f... the only variable now is to confirm that I expect a NEW copy, and not refurbished.

In conclusion this leads to one thing - establish terms and conditions with a dealer before buying... the context should be that if folks are returning copies ordered online for dust behind the lens then one should absolutely expect a return/exchange if purchasing at a dealer.

I have had to send my X100F to Fuji Service, I bought the camera 3 weeks ago. My copy has several issues... First, the control stick doesn't work properly - it doesn't activate when you push it in, it sometimes takes several pushes to get the focus selection activated and working (and yes, I've reset and selected settings for this). Second, the front command dial doesn't control ISO when activated to do so... it did for the first 2 weeks, now it shows the activated symbol above the ISO in the viewfinder but doesn't change the actual ISO setting. Third, the AUTO ISO function, when set up in the menu system to have 3X ISO + min. shutter speeds, locks all 3 on ISO 6400 when the front command dial is set to select Exp. Comp./ISO.

In this case the issue might be either hardware and/or software... although the service at the dealer as well as Fuji was immediate (they sent me a shipping RMA and pre-paid label immediately and assured a 7-day service turnaround) I am not thrilled as it's a brand new unit. As with other X100 series there are (sometimes) problems with the first batch(es) however for a premium model costing $1700 + taxes I would simply anticipate an immediate replacement. Either way I hope the expected result is a camera that is 100% or replacement with a new copy.

Needles to say, I am a huge Fuji fan and advocate, and have owned several x-series models... the image quality and the functionality of the F are truly amazing... many comment on the quality / finish... the F is solid, more than the T in my mind. However for the premium "X" level and cost my sense is Fuji could have developed the perfect 4th gen X100 if it had the level of quality/finish/feel off the original X100 Limited Edition Black version, in which case I would have paid even more to have a copy.

With respect to going to another make/model... I've been there, several times... but the fact is the X100 series keep getting better, and I find I look at everything else available to arrive back at the same conclusion - all in - form factor, IQ, fun factor,practicality, usability - I end up with the Fuji X100 series.

I compound this with the fact that even with the issues of my F copy I can't wait, or may have to wait, to get it back... but I will wait, knowing that through so many other cameras I've had it IS the only camera that invokes my wanting to pick it up, again, and again, and again...

Dave
 
It feels more substantial and certainly heavier. If that was backed up with Build quality then OK, but in my case it just wasn't.

I know some people will love this camera, but not sure it is that much more 'portable' than say an Olympus Pen -F or small dslr both of which leave it for dead in terms of focussing and stabilisation.

The only real advantage is that the depth is a bit shallower with the lens. That said the lens has always been prone to flare so in any bright conditions a hood is essential which takes away the advantage. Same with the advantage of 'Fuji Colours', I shoot raw mostly so less important.

I suppose when a design has been around for so long, you naturally tire of it when it has issues. If you really want something compact the X100 isn't really and the extra weight doesn't help. Following my recent experience I won't be picking up my replacement when it arrives and comparing photos taken with the F and my wife's RX100v which I used on the same weekend I didn't see anything compelling to choose the F over the RX100. The Fuji may creep ahead at high iso but the little sony is no slouch in that department and 'appears to have a greater dynamic range despite its smaller sensor and its focussing is better. Its Raw files are very clean and you can get a very nice colour balance. The Jpegs for landscape shots were actually preferred over those from the Fuji.

And of course it was worked perfectly out of the box. I think it was said somewhere else in this thread, but my experience with Canon is that I have never once had to return one - they have excellent QC. Fuji do some things very well, but they really need to improve this area.
 
It feels more substantial and certainly heavier.
X100F: 469 g (1.03 lb / 16.54 oz)

X100T: 440 g (0.97 lb / 15.52 oz)

29g ...

To put some perspective:

1 shot = 0.29573529562 deciliter = 29.5 grams

"certainly heavier" is a bit... overshoot... ;)
 
WAIT bigger?! ..........pass
Head-to-head compared the F will be a couple of mill larger in every dimension, plus 40 grams heavier.

The weight increase is not welcome but I think the dimensions will not be noticeable after a few days of use.
When Canon reduced some 60 grams from their 5DIV, compared to 5DIII, it was one of their marketing tools even . Yes 60 gram from a kilo ;)

40 grams its a lot for this specific camera and I could feel it . This is just compared to the "T" . And to the classic ?

Its like if Sony RX100V would wait 20g more compared to Sony Rx100iv.
 
My X100F quest has ended. I am now looking into a Pen F with better than Oly glass preferably pancakes. I do wish Panasonic made a Leica pancake.
 
Hi All,

Just to let you know: the issues in the first batch of X100Fs are not far fetched. After a one month long waiting today I finally received a message that my pre-ordered camera had arrived in store. No free leather case though, yet. I decided to pick up the camera anyway and keep waiting for the case.

However, having read almost everything about the X100F in the internet, including this thread, I came to the shop with the list of checks to be made before paying for the camera.

The camera was brand new and factory sealed. The first thing I noticed was almost empty battery. So if you want to examine carefuly camera in store before making a purchase (which I absolutely recommend) bring your own charged battery and SD card.

The second thing were three big dust particles in the centre of the lens together with a fourth, smaller one. Those would probably not be visible in pics - but I cannot accept something like this in a brand new camera that is over USD 1500 worth (PLN 6100 in my case). I therefore decided to skip this piece and wait for the second batch, hopefully this time - with the promised case.

I also noticed that the cover of the LCD screen is a bit soft/mushy, especially in the lower right corner - which was also mentioned in one of the posts here. Nothing major, however in comparison, the screen of my (beloved) X100 classic feels rock-solid.

Hope this helps those of you who are about to pick up their cameras.

PS. By the way, I am very much used to the user experience of my X100 classic. It is with me all the time. I am considering an upgrade (X100 stays with me anyway) because of: the AF (esp. in low light), better high ISO, Classic Chrome and Acros, better EVF and WiFi - to name just the major improvements... HOWEVER, after playing for approx. 10 mins with the X100F in store I am not that sure anymore that I really need this upgrade. The X100 still feels great and remains a wonderful camera! Here's one of the many proofs:

1877e47d3c4242809315096bb2b3bc2d.jpg

So do I really need this CChrome, Acros etc. - or is it just a severe GAS attack ;)

Cheers from Warsaw, Poland!

Michal.
 

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I wonder what the serial numbers of the first batch affected by these issues. I'm seeing a return in Amazon with serial number 71A01593. Could be part of the first batch?
My initial one (received Feb 24 from B&H) was serial number 71A01369. I returned it due to dust / detritus inside the lens.

My second one (received March 8 from Wolfe's in Topeka) is serial number 71A01735. It seems to be just fine.

Hope this helps,

Don
 
Congratulations on deciding not to buy a camera you don't like.

I'm very happy with mine. ;)
 
Thanks! PS. Not saying I totally don't like the X100F ;) It will just take more time for me to switch... (probably) as soon as the 2+nd batch hits the shelves, together with the pre-sale half-case.
 
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Congratulations on deciding not to buy a camera you don't like.

I'm very happy with mine. ;)
some are easier to please than others
True, the same the other way around. Especially pixel peepers are the toughest ones to be pleased.
true as well but, at 1300 usd there shouln't be issues at box opening, at 350. maybe one
And one of many reasons why I went with a Pen F instead. Funny how 3 months of reading, researching, waiting and listening about one thing can lead you in the direction of another.
 
I got an X100F a month ago at a local dealer. The ELF and LCD displays rendered B&W with a brownish tint. I took it back. I looked at a black version they had in stock. The auto-focus that is supposed to be much faster than my T was hunting in good light. I handed it back to the sales person with, "No thanks." I decided to upgrade to an X-T2. Got it home and noticed that in the ELF I had a green and magenta line on opposite sides of straight line images and the playback flickered. I haven't wend it in yet but since I have an X-Pro2 that works great I probably will. Seems Fuji got swamped with orders on the new cameras and quality control is not there. They are getting their screens from Sony who is a compeditor. Fuji's orders to Sony had to jump as well so it's hard to say who is dropping the ball, but I would NOT buy a new Fuji camera until the dust settles!!!
 
When I was having all the problems mentioned in a previous post I called the Fuji rep. They acted as if I was the only to call in with these issues. I know this is not the case since I'd seem similar complaints already on the net. This is just not like Fuji Support. I think the issue may be systemic and large so they're playing it down until they can decide how to handle it. I told them all the Fuji bodies and lenses I have or have had and let them know in no uncertain terms that they'd better get their act together, own it, let us now and FIX IT or the brand is going to suffer in a large way. I was a loyal enthusiastic Fuji photographer but am holding off until I see what they do. It can't be me since I had problems with all three cameras I tested (two X100F's and an X-T2) that have been manufactured since January in a row. What are the chances of that?
 

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