$1500 5D repair. Yikes!!

emvision2 · Jul 23, 2015

Just got the bad news from Canon repair - $1500 to fix a "moisture" issue with my 5D. At first I was perplexed by the diagnosis, then they sent me some photos (attached). Has anyone ever seen anything like this? They basically told me they have to replace everything - even the pentaprism. I have no idea how this could have happened - just curious to hear what others think? Thanks

fredlord · Jul 23, 2015

I would assume that is vastly more money than the camera is presently worth. A refurbished 5D MK III is only about 50% more than that.

Landscapeforfun · Jul 23, 2015

I've heard many stories of canon claiming moisture/water damage when they either don't know what happened, or don't want to cover the damage under warranty. I would bring it to an independent repair shop if you can. Last thread I saw where canon claimed water damage and had a similar price tag, was fixed for <$100 at a private place.

Camera manufacturer's love the water damage clause because they can change essentially full price for the camera a second time and it immediately voids any and all warranties.

PS, if you did drop it in water and the repair really is that much you can get a brand new 5D3 for $1999 right now.

Karmamba · Jul 23, 2015

Landscapeforfun said:
I've heard many stories of canon claiming moisture/water damage when they either don't know what happened, or don't want to cover the damage under warranty

It is clear from the photos that it is indeed water damage.

createdlight · Jul 23, 2015

Karmamba said:
Landscapeforfun said:

I've heard many stories of canon claiming moisture/water damage when they either don't know what happened, or don't want to cover the damage under warranty

Click to expand...

It is clear from the photos that it is indeed water damage.

I wonder if those are really pic's of your camera water damage, just a thought.

mmarian · Jul 23, 2015

On those pictures it sure looks like a salt water damage. I can't imagine that to happen without the camera being submerged in salt water for a while....

Snapper2013 · Jul 23, 2015

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CameraCarl · Jul 23, 2015

I'd ask Canon to please send the camera back unfixed and try to sell it on eBay for parts. After all you can get a 6D, which is a much better camera, for $1399. Considering that the 5D is almost 10 years old, even an unbroken one won't sell for much more than $300.

The Davinator · Jul 23, 2015

No...it's either a 5D, 5D2 or 5D3.

Jeff Peterman · Jul 23, 2015

If it is a 5D or a 5D MKII then it is not worth spending that much, You can get a new 6D for less, and may be able to trade in the bad camera through the Canon Loyalty Program for a refurbished 5D MKIII for under $2000.

emvision2 · Jul 24, 2015

I don't know about that. Why is the damage so isolated? It's clearly corrosion, but would water cause that? Where are the surrounding signs - stains, buildup? The closest the camera body came to moisture was probably a few rain drops over the years - never immersed, or exposed to a humid or high moisture environment. Scratching my head here.

Snapper2013 · Jul 24, 2015

hotdog321 · Jul 24, 2015

Well, look at the bright side; this is the perfect excuse to go out and buy a more advanced camera. I once saw weird corrosion like this on some telephone wires in my attic, but I don't know how moisture got on the connectors--perhaps a drop of sweat fell when I installed it.

Anyway, go get a nice 6D.

steelhead3 · Jul 24, 2015

Do you have excessive perspiration? If that is the problem, do not keep your cameras very long. ;-)

Karmamba · Jul 24, 2015

createdlight said:
I wonder if those are really pic's of your camera water damage, just a thought.

You probably leave outside of US. If Canon tried to fake the photos here it would face a multi-million dollar lawsuit.

Karmamba · Jul 24, 2015

Now that Canon did a (free) diagnostics for you and showed where the problem is, take a bottle of alcohol and wipe out the oxidation. Then solder the damaged copper on the board and you are done.

ttran88 · Jul 24, 2015

createdlight said:
createdlight said:

Landscapeforfun said:

I've heard many stories of canon claiming moisture/water damage when they either don't know what happened, or don't want to cover the damage under warranty

Click to expand...

It is clear from the photos that it is indeed water damage.

Click to expand...

I wonder if those are really pic's of your camera water damage, just a thought.

There're no exif!! When were the photos taken? LoL this is what happens when you go on the internet, especially a forum.

salamander1 · Jul 24, 2015

Karmamba said:
Now that Canon did a (free) diagnostics for you and showed where the problem is, take a bottle of alcohol and wipe out the oxidation. Then solder the damaged copper on the board and you are done.

very good point here. it's worth a try, why not. $1500 to repair an old camera is a bit too much.

Jeff Peterman · Jul 24, 2015

Looking at the photos, there is no sign of any "water damage" anywhere but on that connector in one location. Any idea where this board is located? I'm trying to work out how the water damage (and it would have to be something like salt water, Coke, or similar, not just rain, from the color) could be so localized.

BlueRay2 · Jul 24, 2015

emvision2 said:
Just got the bad news from Canon repair - $1500 to fix a "moisture" issue with my 5D. At first I was perplexed by the diagnosis, then they sent me some photos (attached). Has anyone ever seen anything like this? They basically told me they have to replace everything - even the pentaprism. I have no idea how this could have happened - just curious to hear what others think? Thanks

after pixel-peeping your attached photos, that sort of corrosion can happen either by holding the camera for long period of time under your arm and having a sweat streaming connected to your camera's circuitry, or took a dip at some beach with it (j/k) :-D i wouldn't spend more than $50.00 on this camera. i'd keep it and open it for curiosity just to see how cameras are made ;-) it makes a nice educational piece, IMO! i have been holding on to mine with 10K> actuation on it and love it. it still produces wonderful shots. i'll keep mine until springs pop out of it ;-)

regards.

$1500 5D repair. Yikes!!

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