Rafa Spain
Active member
I think my G3 doesnt have that problem, although my tests have not been so hard. I ´ve shot a column of CDs and I think it is correct. I bought it here in Spain.
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Multiple G3 defective units UPDATED.
- Thread starter Greg Henry82713
- Start date
Goodday, I'm from Australia. Look how my pictures are tilted! Maybe Canon can't afford test sites in southern hemispheres? They should!
Sorry for being rude on those with defect CCD's. Mine is alright.
good luck
mh
Robert D. McGee
Leading Member
If the sensor is aligned with the LCD (which I use almost exclusively for composing) I am not terribly concerned if it is or is not aligned with the camera body.
I WOULD be concerned if it is not aligned with the LCD.
Keep in mind that there is a bit of distortion at wide angle and full telephoto as some others have mentioned.
Dale53
I WOULD be concerned if it is not aligned with the LCD.
Keep in mind that there is a bit of distortion at wide angle and full telephoto as some others have mentioned.
Dale53
I think it's quasi impossible to not-align the LCD with the CDD, that has nothing to do with mechanics/optical stuff, just with electronical connections.
The misalignment of CCD with body is very worse. How are you able to shoot a correcly levelled picture on a standart tripod, which does not have level adjustments, or place the camera on a table or something to get a shot.. all impossible if the CCD is not aligned with the body...
Greg Henry82713
Active member
"Thang",
A link to the test I did where I had my G3 on a bubble level tripod, leveled the top of the camera making sure it was level with the lines of the brick wall, etc...
At the stores, I did not take my own memory card to save any of the tests we did. In store # 3, we viewed them on a computer they had set up in the camera department and they printed one. Store 1 was visually done - not 100% precise, but in each case, everyone raised eyebrows and did a "what the heck??" when viewing level objects through the LCD and seeing the results. I have a couple of images I took when I went to the park but they're on another computer and I'll try to get to them and post when I can, but I think the shot link above shows it well enough to at least give an impression of what's going on (done with lens mid-way to avoid barrel or other distortions).
Greg
A link to the test I did where I had my G3 on a bubble level tripod, leveled the top of the camera making sure it was level with the lines of the brick wall, etc...
At the stores, I did not take my own memory card to save any of the tests we did. In store # 3, we viewed them on a computer they had set up in the camera department and they printed one. Store 1 was visually done - not 100% precise, but in each case, everyone raised eyebrows and did a "what the heck??" when viewing level objects through the LCD and seeing the results. I have a couple of images I took when I went to the park but they're on another computer and I'll try to get to them and post when I can, but I think the shot link above shows it well enough to at least give an impression of what's going on (done with lens mid-way to avoid barrel or other distortions).
Greg
Greg Henry82713
Active member
"Beerbelly",
Of all the G3s we tried out in the stores, there were varying degrees of this problem. Yes, you CAN tilt your camera a bit to correct the framing if needed, but the point is that you should not HAVE to with a camera at this price point.
Using another example: What if your car tended to drive a bit to the left when you had the steering wheel straight? Would you just say, "Well that's ok, I'll just steer to the right a bit so the car will go in a straight line". I doubt it.
Just a thought.
Of all the G3s we tried out in the stores, there were varying degrees of this problem. Yes, you CAN tilt your camera a bit to correct the framing if needed, but the point is that you should not HAVE to with a camera at this price point.
Using another example: What if your car tended to drive a bit to the left when you had the steering wheel straight? Would you just say, "Well that's ok, I'll just steer to the right a bit so the car will go in a straight line". I doubt it.
Just a thought.
Greg Henry82713
Active member
Dale,
You are correct. I had mentioned in a post or two how I did do my brick wall test with the lens midway between full wide and tele. This way you avoid barrel distortion (at wide) and pincushioning (at tele) which at least to some degree effects many if not most digital cameras. Anyone else doing a test should make note of this too.
You are correct. I had mentioned in a post or two how I did do my brick wall test with the lens midway between full wide and tele. This way you avoid barrel distortion (at wide) and pincushioning (at tele) which at least to some degree effects many if not most digital cameras. Anyone else doing a test should make note of this too.
I have been in many houses where the wall lines were not level (From my years in construction). You could have the camera level and the wall could have a one or two inch incline that you would never notice unless you were using a level.
Very few houses have completely level walls and floors. You leveled the camera then adjusted it to be aligned with the bricks on the wall?
I went to my local Best Buy and looked at 3 G3's, 2 S50's and 3 A70's and none of them exhibited the problem you are seeing (Chicago area).
The problem with what you are trying to prove is that it is virtually impossible to duplicate without an independent observer. Not saying you are, but people have made up problems before to "bash" Canon products in this forum, hence the loads of skepticism. The other thing is that once something is pointed out, whether true or not, there will always be people who see it even it it DOES NOT exist.
If you do have the problem, get it fixed or replaced and send an email or letter to Canon. I wish you the best of luck in solving it.
I must be one of the lucky ones that never had a problem with my Canon products.
--
http://www.pbase.com/wp12001
'Say what again?'
Very few houses have completely level walls and floors. You leveled the camera then adjusted it to be aligned with the bricks on the wall?
I went to my local Best Buy and looked at 3 G3's, 2 S50's and 3 A70's and none of them exhibited the problem you are seeing (Chicago area).
The problem with what you are trying to prove is that it is virtually impossible to duplicate without an independent observer. Not saying you are, but people have made up problems before to "bash" Canon products in this forum, hence the loads of skepticism. The other thing is that once something is pointed out, whether true or not, there will always be people who see it even it it DOES NOT exist.
If you do have the problem, get it fixed or replaced and send an email or letter to Canon. I wish you the best of luck in solving it.
I must be one of the lucky ones that never had a problem with my Canon products.
--
http://www.pbase.com/wp12001
'Say what again?'
The angle of incline varies from shot to shot. From my perspective it looks like the body of the camera is angled away from the wall slightly, but varying the amount from shot to shot (In other words for example the left side of the camera is closer than the right side).
I duplicated the same effect with my camera at home by just angling the left side of the camera a half inch back and forth.
http://www.pbase.com/wp12001
'Say what again?'
I duplicated the same effect with my camera at home by just angling the left side of the camera a half inch back and forth.
--
http://www.pbase.com/wp12001
'Say what again?'
Ian Johnston
Leading Member
Hi,
I carried out my own test.
Checked with a metre long spirit level, the radiator you see is 100% level.
I mounted the camera on a desk at the other side of the room and with the camera actually sitting on top of the spirit level which was also showing 100% level I took the shot below.
The blue part is simply a level rectangular selection crop done in PaintShop.
My G3 seems fine.
Ian.
I carried out my own test.
Checked with a metre long spirit level, the radiator you see is 100% level.
I mounted the camera on a desk at the other side of the room and with the camera actually sitting on top of the spirit level which was also showing 100% level I took the shot below.
The blue part is simply a level rectangular selection crop done in PaintShop.
My G3 seems fine.
Ian.
Hugo So
Leading Member
Greg Henry82713
Active member
WP,
As I had mentioned in a previous post (or two) - I did make sure the brick wall section I was aiming at was level with the actual camera as it sat on the tripod.
Not bashing Canon. I've seen a number of their cameras that impressed me greatly, and I own a Canon digital camcorder that I love.
One of my theories was that a bad batch of these all got packed up and sent on the same pallet out to stores. Since a series of "boo boos" on the assembly line sometimes goes straight to the same pallet (or more) then it's highly possible this may only be a regional thing. It depends on when the error was corrected and if it was even caught. The longer it went unchecked, the more pallets get filled, and the more that ship out. All of the stores as I mentioned that I checked, were within a few miles of each other and all said they received stock about the same time, so it's possible they all came from the same batch at all of these stores (possible I guess, but odd that ALL cameras we tested had this problem with not even one good one in the batch).
Yes, I sent an email to Canon. It has gone unanswered.
Hope that addresses your questions.
As I had mentioned in a previous post (or two) - I did make sure the brick wall section I was aiming at was level with the actual camera as it sat on the tripod.
Not bashing Canon. I've seen a number of their cameras that impressed me greatly, and I own a Canon digital camcorder that I love.
One of my theories was that a bad batch of these all got packed up and sent on the same pallet out to stores. Since a series of "boo boos" on the assembly line sometimes goes straight to the same pallet (or more) then it's highly possible this may only be a regional thing. It depends on when the error was corrected and if it was even caught. The longer it went unchecked, the more pallets get filled, and the more that ship out. All of the stores as I mentioned that I checked, were within a few miles of each other and all said they received stock about the same time, so it's possible they all came from the same batch at all of these stores (possible I guess, but odd that ALL cameras we tested had this problem with not even one good one in the batch).
Yes, I sent an email to Canon. It has gone unanswered.
Hope that addresses your questions.
Greg Henry82713
Active member
Yep.. yours looks great! Wish I could find ONE like that, as I'd love to keep one of these. Photo quality is excellent.
Hi,
I carried out my own test.
Checked with a metre long spirit level, the radiator you see is
100% level.
I mounted the camera on a desk at the other side of the room and
with the camera actually sitting on top of the spirit level which
was also showing 100% level I took the shot below.
The blue part is simply a level rectangular selection crop done in
PaintShop.
My G3 seems fine.
Ian.
tony gant
Veteran Member
as i mentioned in another thread ,you dont have to level the camera to test the ccd position ,simply photograph your camera in a mirror if the camera looks level then the ccd is ok
Hi,
I carried out my own test.
Checked with a metre long spirit level, the radiator you see is
100% level.
I mounted the camera on a desk at the other side of the room and
with the camera actually sitting on top of the spirit level which
was also showing 100% level I took the shot below.
The blue part is simply a level rectangular selection crop done in
PaintShop.
My G3 seems fine.
Ian.
Greg Henry82713
Active member
Thang -
I sent Canon an email a couple of days ago but did not get an answer. I called tech support today and asked for the phone number for their corporate headquarters "quality control" department, or, consumer relations department. According to two different reps - "They don't have a phone number... you have to write a letter".
Their site of course, lists the number to corporate (gee, wonder if I should call tech support back and give them their URL so they'll know it?).
I called consumer relations and spoke to a very nervous and young sounding person who gave me a fax number and asked me to fax a letter with all details to it. I did so, saying also in the letter I'd like to discuss this on the phone with someone. So far, no one has called.
will post updates as they happen.
I sent Canon an email a couple of days ago but did not get an answer. I called tech support today and asked for the phone number for their corporate headquarters "quality control" department, or, consumer relations department. According to two different reps - "They don't have a phone number... you have to write a letter".
Their site of course, lists the number to corporate (gee, wonder if I should call tech support back and give them their URL so they'll know it?).
I called consumer relations and spoke to a very nervous and young sounding person who gave me a fax number and asked me to fax a letter with all details to it. I did so, saying also in the letter I'd like to discuss this on the phone with someone. So far, no one has called.
will post updates as they happen.
tony gant
Veteran Member
try photographing the camera inthe mirror on full zoom ,if the camera is tilted then the ccd is defintely faulty.this is a fool proof test as the camera must be in line with the mirror to see its own reflection..
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