Did I over-react?

Pam,

People value things relative to what they paid for them, unfortunately. Since you gave your friend pictures on a couple of different occasions, he assumed they had little value, at least to you, and he could do with them what he wanted. If you'd sold him the same photos for $500 each, he would have had a better concept of their value.

I've done the same thing, and been treated the same way: I shot a bunch of photos of a model friend for her website, then scanned (this was pre-digital) and printed half a dozen of the best images on fine art paper. They are beautiful prints, archivally made, museum-quality (at least physically -- image quality is subjective), of images that my friend/the model loved and still has on her website. When I gave her the prints, she thought so little of them she asked me to hold onto them for her so she wouldn't have to carry them home on the train! I have them in my portfolio now, so I can get annoyed again every time I see them.

Bottom line is, if you give something away, expect to lose it; sell it, and you might retain some control. And I'd never give away raw image files, ever -- I'd sell them, and all rights to them, for enough cash, but give? Not on your life.
 
Pam,
People value things relative to what they paid for them,
unfortunately. Since you gave your friend pictures on a couple of
different occasions, he assumed they had little value, at least to
you, and he could do with them what he wanted. If you'd sold him
the same photos for $500 each, he would have had a better concept
of their value.

I've done the same thing, and been treated the same way: I shot a
bunch of photos of a model friend for her website, then scanned
(this was pre-digital) and printed half a dozen of the best images
on fine art paper. They are beautiful prints, archivally made,
museum-quality (at least physically -- image quality is
subjective), of images that my friend/the model loved and still has
on her website. When I gave her the prints, she thought so little
of them she asked me to hold onto them for her so she wouldn't have
to carry them home on the train! I have them in my portfolio now,
so I can get annoyed again every time I see them.

Bottom line is, if you give something away, expect to lose it; sell
it, and you might retain some control. And I'd never give away raw
image files, ever -- I'd sell them, and all rights to them, for
enough cash, but give? Not on your life.
Great advice from so many people from different points. I was thinking about this last night, one of my wifes friends suggested I take photos and sell the CD's to people who can later print them off thereselves. I politely disagreed with that, one thing someone said in this thread about not only taking the photo, but following all the way through to the print quality. Would you want your photo you took hanging on someones wall printed off on a cheap "photo quality" printer for all there friends to see and notice the imperfections in the print, that would be am immediate relfection on your reputation, they asked who took that photo, your friend mmentions your name and you are put on a blacklist of a photographer not to call. I think the same with people editing there own photos. This is not what you intended, same thing can happen. When I think we look at it this way, it is more clear to me. Plus another thing, alot of us have lighting setups, practicing hours upon hours, reading books, magazines and studying lighting, posing and etc to produce a wonderful image. If people do not take that into consideration, that is just wrong. I also relate this to my experience as a network engineer, all my friends know I know about computers, they call me all the time asking questions. Me fixing there problems, but I have a friend that is a mechanic and I ask him if people call him all the time asking him to fix there car, he charges for that, people dont seem to mind paying him for it either, seems when we lower ourselves down to doing favors, that we do not take our professional or amateur skills serious enough to feel we should be compensated. I am heading into my photography business as that, a business, my friends know it is a business. Not a hobby.

Brad
 
You have been so helpful with your advice, I thought it important that I update you. Apparently he suffered remorse, lack of sleep, straightening out by his wife, or something because I received an apology email this morning. Not a call, but at least an apology. And I found out why he was playing with the image. He is to teach a senior adult class on digital imaging and was using the image for manipulation. He has agreed not to use the signed image.

I am at that point in my life (old age of 41) where I am realizing more and more that sometimes we need to clean up our relationships as well as our closets. There are those who are important to keep and others that should be shed.

I will try not to harbor ill will, be more careful in my choices of giving, as well as choices of friends.

Thanks to all. This has been an interesting thread.
 
Hi Pam,

I was asked to read this thread by a friend who is working as an intern for a local pro. What exactly is the signed file you have given away?
You have been so helpful with your advice, I thought it important
that I update you. Apparently he suffered remorse, lack of sleep,
straightening out by his wife, or something because I received an
apology email this morning. Not a call, but at least an apology.
And I found out why he was playing with the image. He is to teach
a senior adult class on digital imaging and was using the image for
manipulation. He has agreed not to use the signed image.

I am at that point in my life (old age of 41) where I am realizing
more and more that sometimes we need to clean up our relationships
as well as our closets. There are those who are important to keep
and others that should be shed.

I will try not to harbor ill will, be more careful in my choices of
giving, as well as choices of friends.

Thanks to all. This has been an interesting thread.
 
Allen,

The signed file is a digital file on cd of the finished portrait which bears my signature.

Pam
You have been so helpful with your advice, I thought it important
that I update you. Apparently he suffered remorse, lack of sleep,
straightening out by his wife, or something because I received an
apology email this morning. Not a call, but at least an apology.
And I found out why he was playing with the image. He is to teach
a senior adult class on digital imaging and was using the image for
manipulation. He has agreed not to use the signed image.

I am at that point in my life (old age of 41) where I am realizing
more and more that sometimes we need to clean up our relationships
as well as our closets. There are those who are important to keep
and others that should be shed.

I will try not to harbor ill will, be more careful in my choices of
giving, as well as choices of friends.

Thanks to all. This has been an interesting thread.
 
Great advice from so many people from different points. I was
thinking about this last night, one of my wifes friends suggested I
take photos and sell the CD's to people who can later print them
off thereselves. I politely disagreed with that, one thing someone
said in this thread about not only taking the photo, but following
all the way through to the print quality. Would you want your photo
you took hanging on someones wall printed off on a cheap "photo
quality" printer for all there friends to see and notice the
imperfections in the print, that would be am immediate relfection
on your reputation, they asked who took that photo, your friend
mmentions your name and you are put on a blacklist of a
photographer not to call. I think the same with people editing
there own photos. This is not what you intended, same thing can
happen. When I think we look at it this way, it is more clear to
me. Plus another thing, alot of us have lighting setups, practicing
hours upon hours, reading books, magazines and studying lighting,
posing and etc to produce a wonderful image. If people do not take
that into consideration, that is just wrong. >
Brad
Some more good points Brad,

and even the beginning amature can have a passion for their work that makes them feel strongly enough about control over the product. It seems to be people "heading into photography as a business" that feel pressured into letting go of control because so many people ask for it, and lets face it, when you need the work or even the experience it can be hard to stick to your guns. (it does not mean they wont hire you if you don't, most people ask (for negs), but most of them book anyway) Many photographers let go of control for other reasons including as a way of getting those customers who have this as a non negotiable point, and I think thats fine for them, but I think I would start to lose the original care for the image myself.
 
Copyright/negs/raw images issues aside, it sounds like he was being a jerk. Be careful picking your fights, be equally careful picking your 'friends'.
I would sincerely like your opinions. I have been doing
photography seriously for two years only. I have this friend, an
older man. I did a portrait of he and his wife last Christmas and
GAVE it to him as a gift. Then, this spring, I did a lovely garden
portrait of his wife and GAVE it to him as a gift. He has since
asked me for copies and I GAVE him those happily. I also burned
the files onto a cd for him so that he could email them to family.

Today I got an email from him that he has been "playing" with the
file, putting borders on it, erasing wrinkles, etc. I emailed and
asked him very nicely would he not alter the signed file and I will
send him the raw file to use as he wishes. I explained to him that
I have to ask that because I had a bad experience before. (Someone
altered one of my pictures then put it in a brochure.) I simply
wanted him to work with the raw file. He became very upset and
said that he feels he can do whatever he wants with his own wife's
picture! And don't pull that copyright stuff on him! And,
besides, I had used his wife's pictures on my business cards! (I
had HIS verbal permission, as well as hers.)

I'm just crushed and very angry. I sent him an email that said I
would destroy his files immediately so he would have assurance that
I will NEVER use either of their images for any reason.

I think I may have to grow thicker skin in this business?

Its usually only friends who give you this trouble, it pays to educate them why copyright is important to photographers. It goes without saying that people will do hideous things to your photos, if it happens to be a friend, I suppose biting your tongue and saving the friendship could be an option. I have done work for friends and had them say in front of me they were going to photocopy the photos because my (discounted) reprint prices were too high (take deep breath, count to ten).
People will copy, and do things to your photos, I find it does not
affect me enough to get too furious about it.

If we dont cave in to pressure to hand over copyright negs/raw
images, we should see our profession survive, and with better
clients. Alternatively, (esp wedding) photography could become the
domain of part time photographers. (please no I dont want another
job)>


a.
 
Hi Dan,
Just out of curiosity, if, as you state, you are not a pro
photographer, why comment on pro photography business practices?
not trolling, just curious. I notice this happening with "pro"
threads on this forum.
Apologies, no real defence on that score, hope I didn't cause offence.

I read the forum because I learn a lot from it and I do try not to post too much realising that not being a pro the questions I would likely ask may reduce the usefullness for the intended audience.

It was just on this one, it was talking about a general social interaction and I felt I knew the, or perhaps, an answer ;-)
You are not undermining the industry, it certainly is your
prerogative to make such a deal with a willing photographer, and if
your wallet or mindset dictates that, of course you should. The
photographer is undermining the business. My photos are not
complete after exposure. They are completed after printing. I
resist any attempt to take the post production control away from
me, I say resist, because of course, it's not always possible.
Just the same, I would hate to have my work judged on the merits
(or lack there of) of another printer.
ok understood, thanks!

Perhaps mine was an amateur way of looking at things. If nothing else, I've gained an understanding of why photographers wish to keep creative control all the way through to the print and I'm going to reconsider my selection of a wedding photographer accordingly.

All the best,
Keith
 
I would sincerely like your opinions. I have been doing
photography seriously for two years only. I have this friend, an
older man. I did a portrait of he and his wife last Christmas and
GAVE it to him as a gift. Then, this spring, I did a lovely garden
portrait of his wife and GAVE it to him as a gift. He has since
asked me for copies and I GAVE him those happily. I also burned
the files onto a cd for him so that he could email them to family.
This is an unfortunate situation. At the very least, you may have simply not handled the situation as diplomatically as possible.

Also, I think you may have failed to make sure at the very beginning that you both understood what the rules were. Did you ever specify clearly what he could do with that CD?. You don't mention doing so. Did you tell him that he shouldn't edit the images? Did you qualify how the images could be used?

If I give somebody a CD of images, I either presume that they're going to do anything they please with it, or else I take steps to make sure their options are limited. For example, if I give somebody a CD so they can send images via EMAIL, or post them on a website, then I'll resize them to something small that's sufficient for those purposes, but not big enough to make a good print or do much else. For something like wedding proofs, I'll watermark everything with "Sample" or "Proof" across the image.
Today I got an email from him that he has been "playing" with the
file, putting borders on it, erasing wrinkles, etc. I emailed and
asked him very nicely would he not alter the signed file and I will
send him the raw file to use as he wishes. I explained to him that
I have to ask that because I had a bad experience before. (Someone
altered one of my pictures then put it in a brochure.) I simply
wanted him to work with the raw file. He became very upset and
said that he feels he can do whatever he wants with his own wife's
picture! And don't pull that copyright stuff on him! And,
besides, I had used his wife's pictures on my business cards! (I
had HIS verbal permission, as well as hers.)
I think you were within your rights. But judging by his reaction, I think it's likely that you may have failed to consider his emotional investment in the work he had done.

It's very likely that he spent many, many hours "playing" with the file to do those changes. More so, if he's not really an experienced image editor. From his perspective, when you asked him to use the raw file instead of the signed version, you were telling him to forget about all that work that he had already done, and to start over from scratch. Nobody is likely to react very favorably to that idea.
I'm just crushed and very angry. I sent him an email that said I
would destroy his files immediately so he would have assurance that
I will NEVER use either of their images for any reason.
It's unfortunate that you reacted while you were still angry about it. You let your emotions dictate your actions, and that's rarely a good idea.

If you had waited until you had calmed down, you realistically had three real choices here to choose from.

First, you could have tried to educate your friend about copyights and bring him around to understanding and acknowledging your wishes. You might have had some arguments, but you probably would have been able to maintain your friendship.

Or you could have made it a legal battle, or threatened to, and probably written off the friendship in the process.

Alternately, you could have just let it go. You might be in the right, but is it really worth persuing in this particular case? What are the practical considerations?

Obviously, the fact that your name was on the image was the reason you were concerned. Otherwise I presume you would not have suggested he work with the raw image file.

In particular, do you know what he had in mind to do with the altered images? Was he sending them out via EMAIL, or getting prints made, or what?

Was there something particularily bad about the image editing he was doing? Something that would be detrimental if associated with your name?

You mentioned having had some past problem with an altered image of yours being used in a brochure. Was something like that a reasonable possibility here?
I think I may have to grow thicker skin in this business?
I don't think it's a matter of "thicker skin" exactly. This isn't a matter of just not letting something bother you, it's a matter of not letting such a situation develop in the first place.

I think in this particular case, you and your friend had different ideas about what it meant that this job was done for free.

If this had been a PAYING client, I expect you would have spent time up front going over things, and probably would have had the client sign a contract that spelled out what sort of rights were being conveyed.

Such a contract would have spelled out exactly what could have been done by the images, and probably would have said something about the photographer using the images for their own promotional materials, like business cards.

Because this was a freebie, you skipped all that. I'm guessing, anyway, since you never said anything to suggest otherwise.

But even though you skipped that process, you are still trying to apply the same rules. On the other hand, your friend thought meant that "free" meant "free", with no strings attached. Why shouldn't he? Did you ever tell him otherwise before just now?

My advice is, let it go. If the friendship was really important to you, try to salvage it, if you can. And the next time you do a shoot for someone for free, just make sure that everybody knows what the rules are up front. Do the regular contract if you need to, with the appropriate changes to the dollar amounts.

Mike
 
Hi Dan

First let me say that I'm not a professional photographer. I'm an artist who paints with photographs. I am also a licensed heating installer. Indeed it is this trade which gave me the money to make the switch to artist. If you click on my profile you can see where my paintings are. I sell quite a few although I still renew my license.

I'll also add that I rarely post on this forum. From time to time I post a question and once in a while my knowledge of programs is relevant.

But obviously I'm a professional...
Dave,
Two things-
First, I agree that it is a question of a relationship, however it
is also one of business practices. Anyone who has sold
intellectual property, especially in a digital format, knows the
difficulty of maintaining the integrity of their work. That's why
I mentioned being very explicit with the terms of usage, and even
more vigilant with the conditions underwhich digital files are
distributed.
You're quite right. I did a homepage picture for a dog site as a contribution. I did this to the owners approval and while she loved the image I didn't. I told her NOT to post my name and yet she did. As I say she loves the image and I don't. This is not quite the same as Pam's problem, but demonstrates the ignorance that some people have.
Second, I often do work for friends, donating my time. I also
agree with what you seem to be saying, which is if there's no
humanity invovled, then what's the point? But, even when shooting
for free, I still sign a contract which states what can be done
with the pictures (i.e., self promotion) and what can't (i.e., used
in commerical advertising) I sometimes find myself shooting on
independent movies, and I would love to see some of them make it,
but if a studio were to buy the movie, and use my publicty stills,
then, yes I would want compensation.
Again to an extent I agree with you. I put in boilers for churches and theaters whose work I approve of and charged only for the material - Free labor. Still I signed contracts. Just as when I give a large sum of cash to a friend I make them count it right on the spot. Unless they do that and there's an error in my counting or theirs there's always a bad taste.
As far as the pro/nonpro thing, again, your right it really doesn't
have anything to do with anything, I am just struck by the fact
that this is a "pro" forum. perhaps just a bit of muckracking on
my part, but as an excuse, i'm stuck indoors, working on the
computer on an absolutly gorgeous day.
thanks,
Dan
P.S., Maybe Pam's friend was just uneducated on the etiquette of
this sort of thing, which makes those explicit terms all the more
important.
But even though I take these "safety" precautions I have a bottom line. There are people I love, people I respect and situations where I want to contribute to. These transcend the artificial boundries of "professional."

I don't live to be a professional, I'm a professional to make money to live. I also love what I'm doing. I don't think it's healthy for anyone to go around defining themselves but what they do to make money (even if they love it). I don't think that this is healthy for the soul.

It's a rough world we live in ande we all have to keep our eyes open - As you and others say, perhaps Pam should have educated her friend in more detail. But none of my true friends will argue with stupulations I give them. None of them will abuse my favors. Indeed it's a good way of finding out who of your friends is WORTH doing favors for - Always a valuble lesson.

Dave
Hi Dan

The question is one of a social relationship. The fact that the
poster is pro or going pro means absolutely nothing.

The implication of your post is that a "pro" should never do a
favor. It cheapens the buisness. That's a statement which leaves
the human out of the question.

What was the last time you charged your mother for photography?
Your brother? Your best friend?

My time is valuble, when I do a favor of using my skills to help
someone I don't want the recepient to give me a hard time. Does it
matter if the favor had nothing to do with my skills or was a
refection of my skills?

Is this the criteria you suggest we use? What about a doctor? A
lawyer? Should I charge my best friend for medical advice?

The bottom line as I say is that this is a social relationship, pro
amateur whatever, has nothing to do with it.

Pam learned that her friend was a conceited selfish person. A
valuble lesson and one not to be applied to her real friends.

Dave
 
----------- thing they understand.

Sadly.

Forget this one -- now sit down and make out a price for every eventuality. Next time anything comes up refer them to the "contract" that you put with each order, which sets out terms and conditions of use etc.

All you say is that’s fine, “will I invoice you directly for that then sir?”

Know what – the only time I’ve ever been in trouble is with free jobs – no respect you see – no value.

Sadly only a dollar amount demands respect, and as you did not pay them for the use of their picture in advertising they could turn very nasty.

Rodger the destruction of the files – scrap all business cards etc. A small ad in the local paper or advertiser and $50 ~ $100 will get someone to pose for a few minutes for another shot for the same purpose, make sure they sign the contract and file it away. Don’t give them the shot – no one not even the top models get the shots – they get outtakes – if you feel you need to supply a photo – well that’s nice actually – but it’s not the one or even like the one you want to use – got it!

Be careful out there, forget this and move on – say not another word.
Cheers.
 
Hi Ger Bee

I KNOW that the world is filled with close friends of yours!

Dave
----------- thing they understand.

Sadly.

Forget this one -- now sit down and make out a price for every
eventuality. Next time anything comes up refer them to the
"contract" that you put with each order, which sets out terms and
conditions of use etc.

All you say is that’s fine, “will I invoice you directly for that
then sir?”

Know what – the only time I’ve ever been in trouble is with free
jobs – no respect you see – no value.

Sadly only a dollar amount demands respect, and as you did not pay
them for the use of their picture in advertising they could turn
very nasty.

Rodger the destruction of the files – scrap all business cards etc.
A small ad in the local paper or advertiser and $50 ~ $100 will get
someone to pose for a few minutes for another shot for the same
purpose, make sure they sign the contract and file it away. Don’t
give them the shot – no one not even the top models get the shots –
they get outtakes – if you feel you need to supply a photo – well
that’s nice actually – but it’s not the one or even like the one
you want to use – got it!

Be careful out there, forget this and move on – say not another word.
Cheers.
 
I would sincerely like your opinions. I have been doing
photography seriously for two years only. I have this friend, an
older man. I did a portrait of he and his wife last Christmas and
GAVE it to him as a gift. Then, this spring, I did a lovely garden
portrait of his wife and GAVE it to him as a gift. He has since
asked me for copies and I GAVE him those happily. I also burned
the files onto a cd for him so that he could email them to family.

Today I got an email from him that he has been "playing" with the
file, putting borders on it, erasing wrinkles, etc. I emailed and
asked him very nicely would he not alter the signed file and I will
send him the raw file to use as he wishes. I explained to him that
I have to ask that because I had a bad experience before. (Someone
altered one of my pictures then put it in a brochure.) I simply
wanted him to work with the raw file. He became very upset and
said that he feels he can do whatever he wants with his own wife's
picture! And don't pull that copyright stuff on him! And,
besides, I had used his wife's pictures on my business cards! (I
had HIS verbal permission, as well as hers.)

I'm just crushed and very angry. I sent him an email that said I
would destroy his files immediately so he would have assurance that
I will NEVER use either of their images for any reason.

I think I may have to grow thicker skin in this business?
Hind-sight is 20-20 and in retrospect....it appears that you treated your images as though they were not copyrighted, by giving him copies and not explaining the limitations of that gift, nor the copyright. Not having the communications between the two of you, it is difficult to understand why it escalated the way it did. Perhaps a phone call would have resolved the matter and the written communications did not convey the tone of yours and his intentions.

I would say that from your description, a more diplomatically worded communications may have been in order after receiving his communication.

Obviously he is not aware of the copyright laws and was not aware of the limits to your giving him the image, even though you may have said he could email them..you probably did not say that that was ALL he could do with them and he is ignorant of the proper treatment of images of this nature. The time to make those limits clear was when you gave him the image....not later when he expressed an intent to alter the image.

I think he has a valid complaint, but not for the reasons he expresses. He has no right to alter the image just because it's an image of him or his wife. His right (if he has any) springs from the non-communication of the limits you did not place on the image you gave him. I believe an impartial judge would say that you did not state the copyright and treated the image as though it was not copyrighted...by giving it to him with no stated limitations.

If his friendship is valuable to you, I would apologize and offer him the right to do what he wants with this image. To be truthful, I think you blew it and should just learn from it and move on.

--
Jim DeLuco
DeLuco Photography
http://www.delucophoto.com
 
Not in my opinion. It sounds like you handled it very tactfully and the other guy overreacted. You have a right to ask that people not alter images you have put your signature/copyright on. If he does a lousy job people will think it's your work. The fact that this guy got all this work for free and still got mad when you asked for a little consideration indicates he's an idiot.

Not to mention, how tacky is it for him to have bragged to you about "improving" your pictures anyway? If he tinkered with them and kept it to himself you would never have known. It's his showing off that got him in trouble. Kind of like when someone asks for a recipe to a favorite dish and then calls to tell you how much better they made it. It's in very poor taste.

Lisa
I would sincerely like your opinions. I have been doing
photography seriously for two years only. I have this friend, an
older man. I did a portrait of he and his wife last Christmas and
GAVE it to him as a gift. Then, this spring, I did a lovely garden
portrait of his wife and GAVE it to him as a gift. He has since
asked me for copies and I GAVE him those happily. I also burned
the files onto a cd for him so that he could email them to family.

Today I got an email from him that he has been "playing" with the
file, putting borders on it, erasing wrinkles, etc. I emailed and
asked him very nicely would he not alter the signed file and I will
send him the raw file to use as he wishes. I explained to him that
I have to ask that because I had a bad experience before. (Someone
altered one of my pictures then put it in a brochure.) I simply
wanted him to work with the raw file. He became very upset and
said that he feels he can do whatever he wants with his own wife's
picture! And don't pull that copyright stuff on him! And,
besides, I had used his wife's pictures on my business cards! (I
had HIS verbal permission, as well as hers.)

I'm just crushed and very angry. I sent him an email that said I
would destroy his files immediately so he would have assurance that
I will NEVER use either of their images for any reason.

I think I may have to grow thicker skin in this business?
 
The customer is alway right and if you have a problem with it ,
then maybe don't do it! Unless you can afford to loose customers,
you are going need to think what you business model is and what you
will supply and what you will not. You may make the decision that
you will only supply files with the rights.
Customers are people that PAY for your services. There is no loss here.

Lisa
 
I would sincerely like your opinions. I have been doing
photography seriously for two years only. I have this friend, an
older man. I did a portrait of he and his wife last Christmas and
GAVE it to him as a gift. Then, this spring, I did a lovely garden
portrait of his wife and GAVE it to him as a gift. He has since
asked me for copies and I GAVE him those happily. I also burned
the files onto a cd for him so that he could email them to family.

Today I got an email from him that he has been "playing" with the
file, putting borders on it, erasing wrinkles, etc. I emailed and
asked him very nicely would he not alter the signed file and I will
send him the raw file to use as he wishes. I explained to him that
I have to ask that because I had a bad experience before. (Someone
altered one of my pictures then put it in a brochure.) I simply
wanted him to work with the raw file. He became very upset and
said that he feels he can do whatever he wants with his own wife's
picture! And don't pull that copyright stuff on him! And,
besides, I had used his wife's pictures on my business cards! (I
had HIS verbal permission, as well as hers.)

I'm just crushed and very angry. I sent him an email that said I
would destroy his files immediately so he would have assurance that
I will NEVER use either of their images for any reason.

I think I may have to grow thicker skin in this business?
Hind-sight is 20-20 and in retrospect....it appears that you
treated your images as though they were not copyrighted, by giving
him copies and not explaining the limitations of that gift, nor the
copyright. Not having the communications between the two of you,
it is difficult to understand why it escalated the way it did.
Perhaps a phone call would have resolved the matter and the written
communications did not convey the tone of yours and his intentions.

I would say that from your description, a more diplomatically
worded communications may have been in order after receiving his
communication.

Obviously he is not aware of the copyright laws and was not aware
of the limits to your giving him the image, even though you may
have said he could email them..you probably did not say that that
was ALL he could do with them and he is ignorant of the proper
treatment of images of this nature. The time to make those limits
clear was when you gave him the image....not later when he
expressed an intent to alter the image.

I think he has a valid complaint, but not for the reasons he
expresses. He has no right to alter the image just because it's an
image of him or his wife. His right (if he has any) springs from
the non-communication of the limits you did not place on the image
you gave him. I believe an impartial judge would say that you did
not state the copyright and treated the image as though it was not
copyrighted...by giving it to him with no stated limitations.

If his friendship is valuable to you, I would apologize and offer
him the right to do what he wants with this image. To be truthful,
I think you blew it and should just learn from it and move on.

--
Jim DeLuco
DeLuco Photography
http://www.delucophoto.com
 
When you gave him the photos on CDR you lost all leverage. I
wouldn't do that for my own mother. You are a very nice person but
remember, no kindness goes unpunished...
Amen! I learned not to include a cd the hard way too. I offered a photo package for a charity auction. I offered a portrait session, an 8x10 and a cd of images shot for whatever price the auction brought. I assumed (foolishly) that I would make at least SOME money on reprints but the customer ended up using the cd to reprint the photos themselves. Never mind that the cd images weren't post processed or that the quality of prints the customer produced on her inkjet was not great. Since then I try not to include a cd, but if someone really wants one I specify that it will be "e-mail quality" (640x480) photos.

Lisa
 
------------- giving a customer a €7, 6x4 today "send me an invoice" --- "Fine!" I said "We have a €200 account setup charge!"

------------ I got my €7.
---------------------------- well actually my kids got it to go buy sweets. ;)))
 
--------------------- I just love this part --- I think this sums up the emotion and the reaction that followed.
--------------- OK

Kind of like when someone
asks for a recipe to a favorite dish and then calls to tell you how
much better they made it. It's in very poor taste.

Lisa
 

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