717 a disaster

I have to say the Sony quality control has been lacking some time now.
What with the lousy flash and shutter-lag on 505v to DLS etc on 707
and now focusing problems on 717.

Sony digital camera dept people need shooting (with their own
cameras) - thats if they can be focused upon correctly.
Why are you continuing to buy Sony camera then? I have a S70, no problem, I had a 707, no DLS or BFS, and now I have a 717, no problems.

--
Canon S100
Olympus C-720
Sony DSC-F717 (bye bye 707)
http://www.pbase.com/zuffy
 
Oops. Its been a tough day here and these off shoot threads are hard to follow. Nope, the color is very close to perfect.

I was testing aperature in responce to positioning yesterday trying to figure out a way to get manual focus a little better then within 4" (notice how manual is in 1/10 of a meter which is 4". This causes somethings to be just enough out of focus to matter). Anyway, I was using a redish orange ruler and when I held it up to the lcd it was EXACTLY the same color as the image. Weird.

Hal
I guess you are talking about my beanie baby picture earlier in
this thread. If you bothered to read the thread up to that point
 
Great picture. Would you mind to share with us how you did this.

Peter

Quickly losing my enthusiasm with all these negative comments...and
my camera is not even here yet. I sure hope a bunch of people post
some good-old 707 style saturated pictures!!!!!! Neon colors or
not!
Isabel

http://groups.yahoo.com/group/Digipets/?yguid=11497599
--
Eric
DSC-F717
http://www.pbase.com/elamont
http://www.thedigitalgalleries.com/ (a work in progress)
 
Ed, as you know, this exact thing happens with every camera model from every camera company. :-)

Nothing new under the sun here either. Matter of fact, I'm surprised it didn't start sooner. Why do you think I'm still smiling? :-)

--

Ulysses
 
Oh, so it's a woman's job to put flowers on the table..huh?!! I suppose we have to do the STF dishes too???

heehee, just teasing, but you left yourself wide open for that one!
We need more women on here. You know people to put flowers on the
tables and airwicks in the dark corners of the forum. --
--Kimberly--
I was raised by a pack of wild corn dogs...
 
Quickly losing my enthusiasm with all these negative comments...and
my camera is not even here yet. I sure hope a bunch of people post
some good-old 707 style saturated pictures!!!!!! Neon colors or
not!
Isabel

http://groups.yahoo.com/group/Digipets/?yguid=11497599
You need to understand that there is a certain group of people with some sort of obsessive compulsive disorder that requires them to desperately find a fault in whatever major purchase they commit to, in order to come on the Internet and wail and moan as a group. They get off on their misery, real or imagined. First it was hype surrounding dark edges and banding in photos, which was quickly extinguished. Now it's this phantom focusing issue. Even when that's shown to be completely unfounded, they'll find something new to latch onto. It's their way.

The biggest problem the 707 ever had was DLS, which while real, was -very- exaggerated. A lot of people whose cameras exhibited no signs of this problem whatsoever were practically in hysterics over it.

You just have to understand the mindset of these people and remind yourself that there will never be any satisfying them because they will seek out the smallest thing to turn into their Internet tragedy.

--
Josh
 
Here we go with another psychologically based camera fault. I've
no idea why people think the 717 is any different to the 707. I
had three different 717's and they all operated correctly, as I
expected and the same as a 707 (which I also had for comparison).
Three cheers for the voice of reason, Phil.

--
Josh
 
Its on the right side/bottom of the lens barrel.

Hal
Thanks
Just to clarify:

How many F717 units have you had?
Where was each unit obtained?
Could you give the month and year of production for each?
Could you give the serial numbers? (you can leave off the last 2
digits)
What was the specific problem you had with each?

Thanks.
well guess what after two 717s that had focusing problems the third
one focuses much better still not like 707 the @#$% lcd screen and
evf have gone out tried the reset nothing you hear the song and see
nothing this one about 5 hours old. yeah great product of the year
thank god for B&h and sears return policy will not try again.
MAC west NYC
ps waiting for everyone to tell me nothing wrong with camera its me.
--

Ulysses
 
Phil, have you done any laser assisted focus testing? I am seeing
a problem (and so have others) where the focus is hit or miss. I
did a test moving the camera/tripod further and further back from
an object that was easy to focus on. By around 5' it started
messing up. Some distances were good, others were not. I was
unable to complete a full pass of tests. I will post a foot by
foot sequence of shots with mine tonight (I want real condition of
dim light. I believe absolute black will allow too much contrast
of the laser and will be hiding a problem in true naturally
occuring situations). I know your publication is not meant to
really pinpoint problems (hard to get advertisement dollars if you
bash their equipment). Also, got any spare 1Ds laying around :)
Sir, I am dead serious when I say that you really ought to see a psychiatrist ASAP.

--
Josh
 
Had a feeling that one would draw some lightning. Wait until Helen reads it. :-)
Oh, so it's a woman's job to put flowers on the table..huh?!! I
suppose we have to do the STF dishes too???

heehee, just teasing, but you left yourself wide open for that one!
--

Ulysses
 
well guess what after two 717s that had focusing problems the third
one focuses much better still not like 707 the @#$% lcd screen and
evf have gone out tried the reset nothing you hear the song and see
nothing this one about 5 hours old. yeah great product of the year
thank god for B&h and sears return policy will not try again.
MAC west NYC
ps waiting for everyone to tell me nothing wrong with camera its me.
Mac west

I would kindly suggest you post your gallery link, along with photos examples and circumstance specifics of the 717 focus complaints you have. I'd say Given the singular intensity of your response, this effort on your part-- you owe to yourself, and others reaching out to you on this thread. A set of images being worth a 1000 words.

Regards
NRich
http://www.pbase.com/norman
 
Somehow I like to read this type of "framable" threads. It give me a bit of info on people's personal trait. :-)

Love my 717, hope it would be a little, just a little, more sharpness to be a perfect cam.
It's like every hour there's a thread about the focus problem. Is
it really necessary? And why haven't anyone posted samples of their
focus problem? At least back up your claim by posting samples and
how you took each one.

--
Canon S100
Olympus C-720
Sony DSC-F717 (bye bye 707)
http://www.pbase.com/zuffy
--
Lance
Happiness is not just to enjoy what you have but to want what you got.
 
I couldn't agree with you more. I believe that the retailer, distributor, or manufacturer needs to make every effort to solve problems. It is in their best interest to keep the vast majority of their end users reasonably content.

This was not an attempt to suggest that Sony does not have faults or the best customer service. Like you, I am rather disappointed that Sony did not implement the ability for end users to flash update their firmware. I do not see the logic in this decision. I have a F707 that has “BFS”. I know that I can send it in for the firmware update but I’m not sure it is worth the effort on my part. If I could flash it myself I would.

With the experience I have in manufacturing PWA assemblies I do understand their dilemma with customer satisfaction. Our company strives at manufacturing PWA assemblies in a timely fashion with an emphasis on quality. However, the reality is we do have some percentage of assemblies that escape with manufacturing defects. The trick is to be able to resolve issues like this quickly and effectively and to prevent future escapes.

We have one job that we determined has an engineering problem. We found a little noise in the video from their board and it was determined that several components will require a value change. This was a fault that was created by our customer when they originally engineered the board. We are now working with this customer to fix boards in house and in their factory. There are many units in the hands of the end users that will not be updated with the new components. If the end user complains about problems and they are still covered by warrantee they will likely get their unit repaired. Most end users will never even know that there was a problem with noise.

Pat
In the main, I think the majority of consumers are reasonable
enough people who will accept this without too much grizzling,
provided that retail supplier, distributor and manufacturer, as
applicable, treat all problems, including previously undocumented
or reported ones, promptly, courteously and above all proactively.

Unfortunately, although many problem 707 owners have had good
experiences it's largely because their local contact people have
had the right attitude, and there are a great many who have not
been so lucky. Promulgating and monitoring the right service
stance, worldwide, must ultimately come down to Sony Japan's
mission statement as it affects individual end users. From what has
been showing up over recent years, Sony's corporate attitude in
this regard has to be seen as worse than lamentable, and its
leadership efforts ZERO.

Small wonder, then, that a few people get brittle when the writing
on the wall looks worrisome to them with another new product.

As an aside, I do put a rider on my opening comments about
manufacture these days. And that's to say that I'm not happy about
the extent to which consumers are being used as quality inspectors.
It's not too bad when suspect items are replaced with grace and
without automatic challenge of the user's competence. But even
the most prompt replacement of a faulty item doesn't account for
the customer's time, inconvenience or shoe leather.

Once again -- and I'm by no means suggesting that this possible
issue could necessarily be addressed by it -- there's going to be a
lot of people grinding their teeth over Sony's continued refusal to
permit firmware upgrades by the user.

Mike
Melbourne, Australia (with Sony's attitude here being arguably one
of the world's worst)
There will always be problems with electronic devices. It does not
matter if the product is brand new like the F717 or an older
product that is still in production.
...
I have worked in this field for about 15 years and I get at least
10 ECO (engineering change orders) per week. ...
[snip]
 
well guess what after two 717s that had focusing problems the third
one focuses much better still not like 707 the @#$% lcd screen and
evf have gone out tried the reset nothing you hear the song and see
nothing this one about 5 hours old. yeah great product of the year
thank god for B&h and sears return policy will not try again.
MAC west NYC
ps waiting for everyone to tell me nothing wrong with camera its me.
Just got my 717 today and after reading all the neg about focus and laser focus I have been playing with it all afternoon and tonight. Haven't had a single OOF shot. Tried in a dark room on a table of objects and perfect, across the room in dim light perfect, flash perfict, F-1000 perfect, outside in sun, perfect. Unable to duplicate any focus problem. Took 30 shots and no problems so far. Did notice the battery power went from 172 in my 707 to 212 with the 717 using a fully charged battery. Must be the 717 is more efficent. Will be using the 717 this Friday for football so that should be a test of the AF. Love the bright fiewfinder with flash on!
--
Scotty, I need more power! I'm givin it all she's got Jim!
http://www.pbase.com/daniel_jackson/root
 
The same can be said about how mostly "newbies" are the ones having the problems. btw, this is not meant to target you specifically.
Love my 717, hope it would be a little, just a little, more
sharpness to be a perfect cam.
It's like every hour there's a thread about the focus problem. Is
it really necessary? And why haven't anyone posted samples of their
focus problem? At least back up your claim by posting samples and
how you took each one.

--
Canon S100
Olympus C-720
Sony DSC-F717 (bye bye 707)
http://www.pbase.com/zuffy
--
Lance
Happiness is not just to enjoy what you have but to want what you got.
--
Canon S100
Olympus C-720
Sony DSC-F717 (bye bye 707)
http://www.pbase.com/zuffy
 
Ok, for those looking for an example of the f717 inability to focus properly here you go. It's a perfect example

http://www.pbase.com/image/5958835

You will note that there were two subjects. One to the left of the frame, one to the right of the frame. In the middle is the background of the dining area; it can be seen, however dimly and it is also clear that the camera mistakenly focused on the tables in the background. I think Sony could do a much better job. After all, -I- wanted the two people to be in focus, and I think Sony should be able to provide me with a camera that will focus where I think the focus should be! Clearly, in spite of there being TWO proper areas to focus on, the f717 doggedly REFUSED to focus in the correct place and instead chose to focus in the MIDDLE of the frame! What's up with THAT??

And I hope you appreciate me finding this photograph. I shot something like 80 pictures that night and it wasn't easy to find this one. Several shots were attempted hand holds with me bracing against a wall and some of those (not all) were blurry. (and what's up with THAT, Sony? ). But this was the only one I could find that was poorly focused in that dim dining room, so I had to view a LOT of pictures to find this example of Sony's shoddy focusing!

I'm pretty sure the Nikon 5700 would have focused 100% of them correctly. After all it's focus assist is probably much more sophisticated. (5700 owners can chime in here)

One out of 80 pics with a poor focus is not acceptable to me, and it shouldn't be to you either. That's 8% of the pictures! Those of you that agree with me should immediately box up your camera and send it to me in protest. I'll provide the address for any interested parties.

After you send me your camera in protest, go pick up a Nikon 5700. Now THERE is a camera that can focus well in low light. Right? Riiigght?
Just being lighthearted here.
 
Ok, for those looking for an example of the f717 inability to focus
properly here you go. It's a perfect example

http://www.pbase.com/image/5958835

You will note that there were two subjects. One to the left of the
frame, one to the right of the frame. In the middle is the
background of the dining area; it can be seen, however dimly and
it is also clear that the camera mistakenly focused on the tables
in the background. I think Sony could do a much better job. After
all, -I- wanted the two people to be in focus, and I think Sony
should be able to provide me with a camera that will focus where I
think the focus should be! Clearly, in spite of there being TWO
proper areas to focus on, the f717 doggedly REFUSED to focus in the
correct place and instead chose to focus in the MIDDLE of the
frame! What's up with THAT??
And I hope you appreciate me finding this photograph. I shot
something like 80 pictures that night and it wasn't easy to find
this one. Several shots were attempted hand holds with me bracing
against a wall and some of those (not all) were blurry. (and what's
up with THAT, Sony? ). But this was the only one I could find that
was poorly focused in that dim dining room, so I had to view a LOT
of pictures to find this example of Sony's shoddy focusing!
I'm pretty sure the Nikon 5700 would have focused 100% of them
correctly. After all it's focus assist is probably much more
sophisticated. (5700 owners can chime in here)
One out of 80 pics with a poor focus is not acceptable to me, and
it shouldn't be to you either. That's 8% of the pictures! Those of
you that agree with me should immediately box up your camera and
send it to me in protest. I'll provide the address for any
interested parties.
After you send me your camera in protest, go pick up a Nikon 5700.
Now THERE is a camera that can focus well in low light. Right?
Riiigght?
Just being lighthearted here.
Please read page 47 of the 717 manual Under shooting with AF lock. Discribes your problem exactly.
--
Scotty, I need more power! I'm givin it all she's got Jim!
http://www.pbase.com/daniel_jackson/root
 
Ok, for those looking for an example of the f717 inability to focus
properly here you go. It's a perfect example

http://www.pbase.com/image/5958835
I think your answer is on page 47 of the manual.

From the manual:

"When you use digital zoom or the hologram AF, AF operates with priority on subjects in or near the center of the frame. In this case, the AF range finder frame is not displayed"

Was the hologram on? If not, where were the AF green bracket(s) lock to?

--
Canon S100
Olympus C-720
Sony DSC-F717 (bye bye 707)
http://www.pbase.com/zuffy
 
Ok, for those looking for an example of the f717 inability to focus
properly here you go. It's a perfect example

http://www.pbase.com/image/5958835

You will note that there were two subjects. One to the left of the
frame, one to the right of the frame. In the middle is the
background of the dining area; it can be seen, however dimly and
it is also clear that the camera mistakenly focused on the tables
in the background. I think Sony could do a much better job. After
all, -I- wanted the two people to be in focus, and I think Sony
should be able to provide me with a camera that will focus where I
think the focus should be! Clearly, in spite of there being TWO
proper areas to focus on, the f717 doggedly REFUSED to focus in the
correct place and instead chose to focus in the MIDDLE of the
frame! What's up with THAT??
And I hope you appreciate me finding this photograph. I shot
something like 80 pictures that night and it wasn't easy to find
this one. Several shots were attempted hand holds with me bracing
against a wall and some of those (not all) were blurry. (and what's
up with THAT, Sony? ). But this was the only one I could find that
was poorly focused in that dim dining room, so I had to view a LOT
of pictures to find this example of Sony's shoddy focusing!
I'm pretty sure the Nikon 5700 would have focused 100% of them
correctly. After all it's focus assist is probably much more
sophisticated. (5700 owners can chime in here)
One out of 80 pics with a poor focus is not acceptable to me, and
it shouldn't be to you either. That's 8% of the pictures! Those of
you that agree with me should immediately box up your camera and
send it to me in protest. I'll provide the address for any
interested parties.
After you send me your camera in protest, go pick up a Nikon 5700.
Now THERE is a camera that can focus well in low light. Right?
Riiigght?
Just being lighthearted here.
Please read page 47 of the 717 manual Under shooting with AF lock.
Discribes your problem exactly.
--
Scotty, I need more power! I'm givin it all she's got Jim!
http://www.pbase.com/daniel_jackson/root
--
Canon S100
Olympus C-720
Sony DSC-F717 (bye bye 707)
http://www.pbase.com/zuffy
 

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