1D to service

WSLam said:

Just sent my 1D into service. It says it will take 1 to 2 weeks.
Reasons for sending in:

1) the possible hardware upgrade that was mentioned in the Firmware
1.3 release. I will talk to the technician directly tomorrow to
find out more. With 1.3, I am still seeing banding at ISO200,
especially when i 'add EV' in the TWAIN software.

2) I believe my 1D is focusing too closely... as in if I shoot an
object that is 8ft away, it seems to be focusing at around 7ft
6inches instead. very odd. it looks SHARP on via the viewfinder,
but the final image always show that the 'closer' part is sharper
than where i focused on.

wish me luck!

ws
--
ws

Click to expand...

WSLam said:

Just sent my 1D into service. It says it will take 1 to 2 weeks.
Reasons for sending in:

1) the possible hardware upgrade that was mentioned in the Firmware
1.3 release. I will talk to the technician directly tomorrow to
find out more. With 1.3, I am still seeing banding at ISO200,
especially when i 'add EV' in the TWAIN software.

2) I believe my 1D is focusing too closely... as in if I shoot an
object that is 8ft away, it seems to be focusing at around 7ft
6inches instead. very odd. it looks SHARP on via the viewfinder,
but the final image always show that the 'closer' part is sharper
than where i focused on.

wish me luck!

ws
--
ws

Click to expand...

Jim C. said:

Jim C.

WSLam said:

Just sent my 1D into service. It says it will take 1 to 2 weeks.
Reasons for sending in:

1) the possible hardware upgrade that was mentioned in the Firmware
1.3 release. I will talk to the technician directly tomorrow to
find out more. With 1.3, I am still seeing banding at ISO200,
especially when i 'add EV' in the TWAIN software.

2) I believe my 1D is focusing too closely... as in if I shoot an
object that is 8ft away, it seems to be focusing at around 7ft
6inches instead. very odd. it looks SHARP on via the viewfinder,
but the final image always show that the 'closer' part is sharper
than where i focused on.

wish me luck!

ws
--
ws

Click to expand...

Click to expand...

J.R said:

WSLam said:

Just sent my 1D into service. It says it will take 1 to 2 weeks.
Reasons for sending in:

1) the possible hardware upgrade that was mentioned in the Firmware
1.3 release. I will talk to the technician directly tomorrow to
find out more. With 1.3, I am still seeing banding at ISO200,
especially when i 'add EV' in the TWAIN software.

2) I believe my 1D is focusing too closely... as in if I shoot an
object that is 8ft away, it seems to be focusing at around 7ft
6inches instead. very odd. it looks SHARP on via the viewfinder,
but the final image always show that the 'closer' part is sharper
than where i focused on.

wish me luck!

ws
--
ws

Click to expand...

Click to expand...

WSLam said:

Just sent my 1D into service. It says it will take 1 to 2 weeks.
Reasons for sending in:

1) the possible hardware upgrade that was mentioned in the Firmware
1.3 release. I will talk to the technician directly tomorrow to
find out more. With 1.3, I am still seeing banding at ISO200,
especially when i 'add EV' in the TWAIN software.

2) I believe my 1D is focusing too closely... as in if I shoot an
object that is 8ft away, it seems to be focusing at around 7ft
6inches instead. very odd. it looks SHARP on via the viewfinder,
but the final image always show that the 'closer' part is sharper
than where i focused on.

wish me luck!

ws
--
ws

Click to expand...

WSLam said:

Canon HK just called and said that they have performed the
'hardware upgrade' for my camera, but they didn't find anything
wrong with the AF, which is worrisome...

I will have it back next week.

ws
--
ws

Click to expand...

Benny said:

I also sent in my 1D two days ago. I am told by Canon that it will
only take two to three days. However, I call them today again and
my camera is still in the shop not the Service Centre yet. What a
service?

I do not have the focus problem on my 1d. Everything is sharp on
focus. I have struggling whether to send in the camera for services
as I am told that it will get even worst after the repair by Canon
Hong Kong as they are not trained well especially on this
complicated electronic camera. I am a little worried.

WSLam said:

Canon HK just called and said that they have performed the
'hardware upgrade' for my camera, but they didn't find anything
wrong with the AF, which is worrisome...

I will have it back next week.

ws
--
ws

Click to expand...

Click to expand...

WSLam said:

ws

Benny said:

I also sent in my 1D two days ago. I am told by Canon that it will
only take two to three days. However, I call them today again and
my camera is still in the shop not the Service Centre yet. What a
service?

I do not have the focus problem on my 1d. Everything is sharp on
focus. I have struggling whether to send in the camera for services
as I am told that it will get even worst after the repair by Canon
Hong Kong as they are not trained well especially on this
complicated electronic camera. I am a little worried.

WSLam said:

Canon HK just called and said that they have performed the
'hardware upgrade' for my camera, but they didn't find anything
wrong with the AF, which is worrisome...

I will have it back next week.

ws
--
ws

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Click to expand...

--
ws

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Benny said:

Yes. I am also in Hong Kong. I sent my camera to TST shop and the
staff seems to know nothing about the camera. I insist her to mark
down there is not a single scratch on the body as some of my
friends sent in the camera and return with scratch. Anyway, I hope
they would take good care on my camera, otherwise I will keep
complaining to their Marketing or Japanese Head Office. For the
Canon Hong KOng services, you can read some local website and you
can find out how good they are. I am not scared you but be
prepared. I am so admired to the Canon US services as learned from
this website.

WSLam said:

ws

Benny said:

I also sent in my 1D two days ago. I am told by Canon that it will
only take two to three days. However, I call them today again and
my camera is still in the shop not the Service Centre yet. What a
service?

I do not have the focus problem on my 1d. Everything is sharp on
focus. I have struggling whether to send in the camera for services
as I am told that it will get even worst after the repair by Canon
Hong Kong as they are not trained well especially on this
complicated electronic camera. I am a little worried.

WSLam said:

Canon HK just called and said that they have performed the
'hardware upgrade' for my camera, but they didn't find anything
wrong with the AF, which is worrisome...

I will have it back next week.

ws
--
ws

Click to expand...

Click to expand...

--
ws

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WSLam said:

after a week and one day, i got my 1D back from Canon HK.
I talked to the technician while the camera was in their service
center.
anyway, here is what they claimed they have 'fixed'
They just put down they have upgraded the firmware, which got me
all pissed off because I already upgraded the firmware to 1.30
myself before i brought in the camera. So i questioned the
technician, and after asking his supervisor, he said the 'firmware'
they are referring to is for the ANALOG portion, NOT the one I
downloaded from the web. Can ANYONE please tell me if 'Analog
Firmware' exist? or did the guy just make it up?
He also said he did not noticed any front AF problem that i was
experience. i did a quick test, and surely enough, the problem s
gone. weird...
anyway, i will be trying it out when the sun comes out. wish me luck.

ws
--
ws

Click to expand...

Benny said:

I got my camera back from Canon Hong Kong. It is the same as your
answer that the firmware has been upgraded. They did not mention
anything else. Mine is the first batch with serial number of 38xx.
Therefore, supposingly, they should check to see whether there
should be the hardware fix. I shoot some pictures yesterday night.
I do not see any banding as I have done the Canon recommned using
the Tone curve two. I will also test shot some in the day time in
the coming weekend.

Let us know how is yours.

Benny

WSLam said:

after a week and one day, i got my 1D back from Canon HK.
I talked to the technician while the camera was in their service
center.
anyway, here is what they claimed they have 'fixed'
They just put down they have upgraded the firmware, which got me
all pissed off because I already upgraded the firmware to 1.30
myself before i brought in the camera. So i questioned the
technician, and after asking his supervisor, he said the 'firmware'
they are referring to is for the ANALOG portion, NOT the one I
downloaded from the web. Can ANYONE please tell me if 'Analog
Firmware' exist? or did the guy just make it up?
He also said he did not noticed any front AF problem that i was
experience. i did a quick test, and surely enough, the problem s
gone. weird...
anyway, i will be trying it out when the sun comes out. wish me luck.

ws
--
ws

Click to expand...

Click to expand...

WSLam said:

ws

Benny said:

I got my camera back from Canon Hong Kong. It is the same as your
answer that the firmware has been upgraded. They did not mention
anything else. Mine is the first batch with serial number of 38xx.
Therefore, supposingly, they should check to see whether there
should be the hardware fix. I shoot some pictures yesterday night.
I do not see any banding as I have done the Canon recommned using
the Tone curve two. I will also test shot some in the day time in
the coming weekend.

Let us know how is yours.

Benny

WSLam said:

after a week and one day, i got my 1D back from Canon HK.
I talked to the technician while the camera was in their service
center.
anyway, here is what they claimed they have 'fixed'
They just put down they have upgraded the firmware, which got me
all pissed off because I already upgraded the firmware to 1.30
myself before i brought in the camera. So i questioned the
technician, and after asking his supervisor, he said the 'firmware'
they are referring to is for the ANALOG portion, NOT the one I
downloaded from the web. Can ANYONE please tell me if 'Analog
Firmware' exist? or did the guy just make it up?
He also said he did not noticed any front AF problem that i was
experience. i did a quick test, and surely enough, the problem s
gone. weird...
anyway, i will be trying it out when the sun comes out. wish me luck.

ws
--
ws

Click to expand...

Click to expand...

--
ws

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Lee Rothman said:

I can't speak for the banding issue as the latest pictures I've
seen from several cameras that have had the 1.3 firmware update
exhibit very little banding even at ISO800. As far as the focusing
is concerned, the focusing system on the 1D is SO sophisticated
that one MUST be consistent with the focus point/cluster chosen to
be used and make sure one is NOT delaying release of the shutter
after focus confirmation. Chuck Westfall on the Gailbraith forum
has discussed this. I see no reason to have focus issues if A: you
fully understand how to set and USE the focus points on the 1D and
B: are consistent with your shooting style so as to fully release
shutter upon focus lock with NO hesitation.

Click to expand...

WSLam said:

after a week and one day, i got my 1D back from Canon HK.
I talked to the technician while the camera was in their service
center.
anyway, here is what they claimed they have 'fixed'
They just put down they have upgraded the firmware, which got me
all pissed off because I already upgraded the firmware to 1.30
myself before i brought in the camera. So i questioned the
technician, and after asking his supervisor, he said the 'firmware'
they are referring to is for the ANALOG portion, NOT the one I
downloaded from the web. Can ANYONE please tell me if 'Analog
Firmware' exist? or did the guy just make it up?
He also said he did not noticed any front AF problem that i was
experience. i did a quick test, and surely enough, the problem s
gone. weird...
anyway, i will be trying it out when the sun comes out. wish me luck.

ws
--
ws

Click to expand...

Tom Conte said:

If a digicam is partitioned like most mixed mode systems, there is
a baseband digital section and an analog section. The analog
section crosses over to the digital section via an ADC.
Programmable ADCs like the TI TAFE1040 are common. What's
programmable is the delay and gain, which in turn likely "solve"
the banding issue if adjusted correctly. Here's the TI specs:

http://www-s.ti.com/sc/ds/tafe1040.pdf

Tom

WSLam said:

after a week and one day, i got my 1D back from Canon HK.
I talked to the technician while the camera was in their service
center.
anyway, here is what they claimed they have 'fixed'
They just put down they have upgraded the firmware, which got me
all pissed off because I already upgraded the firmware to 1.30
myself before i brought in the camera. So i questioned the
technician, and after asking his supervisor, he said the 'firmware'
they are referring to is for the ANALOG portion, NOT the one I
downloaded from the web. Can ANYONE please tell me if 'Analog
Firmware' exist? or did the guy just make it up?
He also said he did not noticed any front AF problem that i was
experience. i did a quick test, and surely enough, the problem s
gone. weird...
anyway, i will be trying it out when the sun comes out. wish me luck.

ws
--
ws

Click to expand...

Click to expand...