Dust particles on sensor in Canon G15 - price for cleaning?

[bestenborstel]

Dear all,

I had yesterday a nice day at the beach. It was windy and I noticed later that a lot of sand was flying around. My glasses were full at some point.

It looks like my Canon G15 did not survive this. I have now one or two dust particles on the sensor.

Is there a way I can clean it or how much is the price for having it cleaned? Or do I need to buy a new camera?

I bought it in 2013 for 400$

Thank you for your reply.

 

[Lightpath48]

If it's still within the Square Trade warranty period, you could try getting it cleaned under warranty. Corresponding with them would get you the answer.

 

[bestenborstel]

If it's still within the Square Trade warranty period, you could try getting it cleaned under warranty. Corresponding with them would get you the answer.

No, the period is expired.

I called Canon, the asked for 189$ for a repair as minimum costs.

I am now debating with me if I should go for the repair, if I should go for the G16 (it is 379$) or a whole other camera that is similar to G15, but from another brand.

Unfortunately, G17 was never released. Not sure what I should think of the GX series. I was never an expert.

I would like the idea of having an EVF and a movable screen.

 

[Lightpath48]

If it's still within the Square Trade warranty period, you could try getting it cleaned under warranty. Corresponding with them would get you the answer.

No, the period is expired.

I called Canon, the asked for 189$ for a repair as minimum costs.

I am now debating with me if I should go for the repair, if I should go for the G16 (it is 379$) or a whole other camera that is similar to G15, but from another brand.

Unfortunately, G17 was never released. Not sure what I should think of the GX series. I was never an expert.

I would like the idea of having an EVF and a movable screen.

These G15/G16 models with small, 1/1.7" sensors are getting long in the tooth. Canon's GX Series with 1" or 1.5" sensors might be the way to go. The G15 repair seems expensive in relation to the sale value of the camera on the used market. But if you like its images, it's way less than the upgrade to GX_.

 

[bestenborstel]

These G15/G16 models with small, 1/1.7" sensors are getting long in the tooth. Canon's GX Series with 1" or 1.5" sensors might be the way to go. The G15 repair seems expensive in relation to the sale value of the camera on the used market. But if you like its images, it's way less than the upgrade to GX_.

Hi Lightpath48,

Thanks for your input. I really appreciate here another opinion. What does "long in the tooth" mean? I am not familiar with this expression.
I personally feel not happy to spend 189$ on the camera, that is too much. I am also not too enthusiastic about the GX series. (Any recommendation for a similar one, but from another brand?)
If I cannot decide I would maybe go for the G16 in a worst case. But I would be prepared to spend more bucks on a good camera.

Today my bf found a website http://www.videocamrepair.com I described the problem and they said they would charge me 77$ for the sensor to be cleaned. But we have zero experience with this company. I am asking myself if I should give it a go because it is less expensive and it could work.

Thank you

PS: How do I change my username? Not sure how I ended up with it.

 

[Dr Glyco]

Dear all,

I had yesterday a nice day at the beach. It was windy and I noticed later that a lot of sand was flying around. My glasses were full at some point.

It looks like my Canon G15 did not survive this. I have now one or two dust particles on the sensor.

Is there a way I can clean it or how much is the price for having it cleaned? Or do I need to buy a new camera?

I bought it in 2013 for 400$

Thank you for your reply.

1. Cut a plastic bottle in half

2. Attach it with duct tape to the vacuum cleaner hose, see picture.

3. Put the bottle around the lens, start the camera and vacuum cleaner

5. zoom the lens back and forth

while you are cleaning the sensor

Good Luck

 

[requa]

"Long in the tooth" refers to someone or something that is getting old, possibly more so than would be desirable. This comes from the practice of estimating a horse's age based on the length of the teeth beyond the gum line. We have a tendency on this and many other boards to forget that not everyone comes from the same culture or language and will understand such idioms as intended.

Dan

 

[Britney Elvis]

Dear all,

I had yesterday a nice day at the beach. It was windy and I noticed later that a lot of sand was flying around. My glasses were full at some point.

It looks like my Canon G15 did not survive this. I have now one or two dust particles on the sensor.

Is there a way I can clean it or how much is the price for having it cleaned? Or do I need to buy a new camera?

I bought it in 2013 for 400$

Thank you for your reply.

1. Cut a plastic bottle in half

2. Attach it with duct tape to the vacuum cleaner hose, see picture.

3. Put the bottle around the lens, start the camera and vacuum cleaner

5. zoom the lens back and forth

while you are cleaning the sensor

Good Luck

I did a variation of this with a toilet paper tube on a small lens sony cam... It worked

--
"It is not necessary to understand things in order to argue about them."
~~ Pierre Beaumarchais~~

 

[requa]

PS: How do I change my username? Not sure how I ended up with it.

According to the forum FAQ, you can't change your username yourself but can request a moderator to change it. See http://www.dpreview.com/faq#q20.

 

[Lightpath48]

These G15/G16 models with small, 1/1.7" sensors are getting long in the tooth. Canon's GX Series with 1" or 1.5" sensors might be the way to go. The G15 repair seems expensive in relation to the sale value of the camera on the used market. But if you like its images, it's way less than the upgrade to GX_.

Hi Lightpath48,

Thanks for your input. I really appreciate here another opinion. What does "long in the tooth" mean? I am not familiar with this expression.
I personally feel not happy to spend 189$ on the camera, that is too much. I am also not too enthusiastic about the GX series. (Any recommendation for a similar one, but from another brand?)
If I cannot decide I would maybe go for the G16 in a worst case. But I would be prepared to spend more bucks on a good camera.

Today my bf found a website http://www.videocamrepair.com I described the problem and they said they would charge me 77$ for the sensor to be cleaned. But we have zero experience with this company. I am asking myself if I should give it a go because it is less expensive and it could work.

Thank you

PS: How do I change my username? Not sure how I ended up with it.

That term refers to horses, whose teeth never stop growing. So, when "looking a gift horse in the mouth", one might find that horse to be very old, or "long in the tooth." This is probably an antiquated term now, and I'm showing my old age.

I understand your being less enthusiastic about the GX series. Sony's RX100 series has been wildly popular, as has Panasonic's LX100. Nikon's P900 was sold out for months on its popularity, if you're looking for a very long zoom.

$77 sounds very reasonable for a sensor cleaning. But if you regularly photograph in dust and wind, you might want to check out one of the Olympus Tough or other brands of weather-sealed compact cameras.

It looks maybe like your username happened when you typed the title of your new thread on the wrong line. Probably you could go to your profile and edit the username field.

 

[Dr Glyco]

Yes, I used this on the Sony RX100, worked really good. Should be the same for canon power shots.

 

[bestenborstel]

Sorry, I am a bit in a hurry, but I just want to let you know you are great!!!!!!! We will try it.

 

[bestenborstel]

It looks like your idea worked brilliantly. I will go out now and test it.

You save me money and most importantly time to figure out which camera I want after the G15. I have to say the G15 seems indestructible.

 

[Dr Glyco]

I will be happy if it works for you. Please respond again and tell us. I read about this somewhere on the web (not dpreview). Since I only tried it on a Sony RX100 it is important to know of it works on most compact cameras. Yes, I used to have a G11 and then a G1X and they really were "built like tanks".

Cheers,

--Jonas

 

[Readontheroad]

I just used it on my year old Canon SX700HS, worked like a charm- Thank you all! I used a large plastic Wendy's cup, cut so that it was a single plastic rectangle, then rolled it to create a tight tube just big enough for the lens body to fit with the vacuum tube. I opened the lens before turning the vacuum on, ran the zoom in & out a couple times, then turned the vacuum off before turning the camera off (to protect the leaflet lens cover)- Fantastic- thank you all for the tip!