BAD Adobe.. BAD Adobe

TheDoctorWhat wrote:

I know their must be lots of talk, but I need to vent.

Just spoke to Adobe about Photoshop. I have CS-5 extended and I want to upgrade to CS 6. They give me this subscription nonsense that its only $10/month for 12 months only. The Upgrade is $400.

Here is the kicker.

You are committed to the 12 months.

You can cancel after 30 days, but that is what the trial periods were for free

After 12 months no way to know if they will raise their prices for the subscription.

HERE is the BAD ADOBE part

You pay for a subscription for a year, two years, three years or more. The day you stop that subscription Photoshop is DEAD. No access to the program what so ever. Money down the drain big time.

If I understood this is the way its going.

The CS 6 upgrade is only electronic, no disk if I understand.
Maybe now, but when i bought it i got adisc, and have discs for every version for the last 15 years. Never did trust downloads.
If I understand if you pay full price for the CS upgrade (for my situation), I can still get a subscription and supposedly if I cancel the subscription I still have the program.
With CC will we still be able to run it on two computers, and disable one and put it onto a third if needs be?
My personal conclusion is that its better to own the program then do this subscription. The girl I talked to compared it to a cell phone contract, BS.

Just wait till their system gets hacked and all the CC information they keep on file for this subscription causes havoc.

Image if you had to pay a subscription to use public bathrooms, if you miss a payment, your going on the pavement....

I'm not seeing the logic in this. PLease tell me I'm crazy or something, but it seems like a here's the software in one hand and Adobe has their hand on you pocket with the other.
 
Toermalijn wrote:
Peano wrote:
JudyN wrote:
Then comes CC and CS6 owners get no benefit for having just forked over upgrade money ...
If they got no benefit, why did they fork over the money?

__

~ Peano
www.radiantpics.com
Because Adobe told them that they had to upgrade to cs6 in order to be able to upgrade again. Simple as that. many didn't NEED cs6. And it introduced new bugs.
No bugs with mine. Can you be specific?
Wich have not been fixed and will only be fixed if you buy into the CC trap...
 
JulesJ wrote:

With CC will we still be able to run it on two computers, and disable one and put it onto a third if needs be?
"Can I use the software I download from Creative Cloud on multiple computers?

Yes, you can use Creative Cloud desktop applications on two computers at once, regardless of operating system, for the individual associated with the Creative Cloud membership. See the product license agreements page for more information."

http://www.adobe.com/ca/products/creativecloud/faq.html#purchasing-availability

--
Patco
A photograph is more than a bunch of pixels
 
Last edited:
Patco wrote:
JulesJ wrote:

With CC will we still be able to run it on two computers, and disable one and put it onto a third if needs be?
"Can I use the software I download from Creative Cloud on multiple computers?

Yes, you can use Creative Cloud desktop applications on two computers at once, regardless of operating system, for the individual associated with the Creative Cloud membership. See the product license agreements page for more information."

http://www.adobe.com/ca/products/creativecloud/faq.html#purchasing-availability
 
Toermalijn wrote:
Yes, i said that. JJmacks reported 6 major bugs in cs6, only 3 have been fixed and 3 remain in the program. Now they go to cloud, they still didn't fix the other 3 bugs. Why? You know it now for yourself, to force people to the next version so they have hope that it finally get fixed in that one. But it won't, cloud version is different.

They have been doing this for years. Period. If you don't believe me, ask JJmacks.
Oh, I believe it. I didn't write that Adobe intentionally leaves some bugs unfixed, mainly because I haven't seen any smoking gun documentation, but I'm as sure as you are that it's how Adobe operates. Human nature being what it is, it's not surprising that those that praise or at least excuse Adobe for changing to the CC subscription policy because as some have said (to paraphrase) "if it's good for their bottom line that's all that matters", aren't willing to admit that leaving significant bugs unfixed is also good for the bottom line. That being the case, to be consistent they should also praise Adobe for pursuing this practice that's better for increasing their profits than it is for putting their loyal customers first. If enough customers (and potential customers) realize this, then they may also realize that they might be better off emulating Adobe by putting themselves first even if it means that their money might go to companies other than Adobe.
 
Vince P wrote:

CNET do seem to think even for Photoshop users it's cheaper in the long run even if you ignore the first year discount.

http://news.cnet.com/8301-1001_3-57...-adobes-creative-cloud-subscription-not-very/
CNET presupposes you don't already have a version of CS. If you did, historically an upgrade some time between 18 - 28 months cost $179 - $199, and you had the program. With CC, you pay $10/mo for the first year, ($120.00), then $20/mo thereafter, (that would be an additional $120 - $320) ... so that would be $199 max for the CS model and $440 for the CC model ... and should you decide not to continue paying monthly ... you have nothing. CC is a bad deal for a photog that does not need nor use all the other "bundled" programs ... and an absolute revenue enhancer for Abobe since it would no longer have to bear the cost of delivering physical media and it would have a steady monthly revenue stream.

KarlT
 
JulesJ wrote:
Toermalijn wrote:
Peano wrote:
JudyN wrote:
Then comes CC and CS6 owners get no benefit for having just forked over upgrade money ...
If they got no benefit, why did they fork over the money?
Because Adobe told them that they had to upgrade to cs6 in order to be able to upgrade again. Simple as that. many didn't NEED cs6. And it introduced new bugs.
No bugs with mine. Can you be specific?
It shouldn't be necessary to be specific although it would be nice if one or two were mentioned. I'd agree if youhad written instead "The way I use CS6, I have not yet encountered any bugs." Don't you think that any software that's as complex as Photoshop, LR, text editors, word processors, database apps, printing software, even backup/restore software is bound to have more than a few bugs? If you don't think so, the kindest way to explain it would be to say that you're either naive or gullible.
 
Please do not compare what Adobe is doing to cell phone contracts, car leases, TV cable, etc. In cell phone contracts and TV cable you are using up bandwidth. When paying your gas or electricity bill you are paying for having used something up. A car lease charges you because your use of the car caused wear and tear plus depreciation. Even if you do not drive your leased car for a month is it depreciating and you pay for that.

None of these facts have any correlation with what Adobe is doing here. Once your subscription has paid your $200 upgrade fee what exactly are you continuing to pay for? Please do not say that you are paying for more upgrades because we have already conclusively concluded that the subscription model is much, much more expensive than upgrading on the older model (especially if a version is skipped here and there). Secondly, you never "get" the upgrades it supposedly pays for (try not paying and what just happened to the upgrade you supposedly paid for?) Please do not say you get to use it, because we also had that with the previous model. No, we gain nothing but to pay more, much more.

I get that Adobe is there to make money ... They are just not going to make money off of me with subscription.
 
Philnw2 wrote:

Capitalism is a powerful economic tool, but one of the important roles of government in the US is to regulate capitalism and corporations. The American founding fathers realized the danger of corporations. Because corporations can accumulate wealth and property indefinitely, they have the potential of becoming more powerful than many traditional governments. The initial thought was only to give out corporate licenses for at most, 1 year time spans. (Seems like that the recent insights that Adobe acquired could be adopted by the US government, Adobe's corporate license could only be renewed a month at a time :-) at a very high rental rate by the US government)

Now corporations control many facets of American life, our news outlets, health and medicine, and influence almost all of our senators and representative through "campaign contributions". Campaign contributions seem remarkably similar to bribes to me, but the Republican Supreme Court says no - they are actually free speech. Hmmmm... So when a Senator does something that directly benefits a corporation that gave him or her a campaign donation, thats free speech...and not a bribe...Hmmm

I'm not a professional, but i do sell pictures on a regular basis. but if i was a professional i would be plenty nervous. Here is a major tool for my profession, one that i have spent years learning to do well, and that tool can be removed from my reach by exorbitant pricing schedules. Files that contain all my best work could become useless trash if i fail to pay Adobe's continuing charges and whatever rate changes they dream up)
 
plugin wrote:
Philnw2 wrote:

Capitalism is a powerful economic tool, but one of the important roles of government in the US is to regulate capitalism and corporations. The American founding fathers realized the danger of corporations. Because corporations can accumulate wealth and property indefinitely, they have the potential of becoming more powerful than many traditional governments. The initial thought was only to give out corporate licenses for at most, 1 year time spans. (Seems like that the recent insights that Adobe acquired could be adopted by the US government, Adobe's corporate license could only be renewed a month at a time :-) at a very high rental rate by the US government)

Now corporations control many facets of American life, our news outlets, health and medicine, and influence almost all of our senators and representative through "campaign contributions". Campaign contributions seem remarkably similar to bribes to me, but the Republican Supreme Court says no - they are actually free speech. Hmmmm... So when a Senator does something that directly benefits a corporation that gave him or her a campaign donation, thats free speech...and not a bribe...Hmmm

I'm not a professional, but i do sell pictures on a regular basis. but if i was a professional i would be plenty nervous. Here is a major tool for my profession, one that i have spent years learning to do well, and that tool can be removed from my reach by exorbitant pricing schedules. Files that contain all my best work could become useless trash if i fail to pay Adobe's continuing charges and whatever rate changes they dream up)
 
Mark Carr wrote:

... I normally open those files in Photoshop and re-save them them as .eps files for offset printing. Gimp only works with RGB files I believe, I'm not sure if there's another image editing program that can handle cmyk .eps files.
PhotoLine might do what you want. From the manual:

"In PhotoLine you can create, load, edit and save CMYK pictures."

"PS and EPS
PS and EPS are file formats, that were commonly used in the printing
industries. Today they have mostly been replaced by PDF.
PhotoLine has a simple EPS import, but doesn't support PS directly.
In order to enhance the import, you can use the open source software
Ghostscript."

Sorry, but I know no more than that - I've downloaded the trial version, but have not yet tried it, and I know nothing about .eps files for offset printing.
 
ArtMar wrote:

I think your analogy between Photoshop and a public bathroom undermines your position. It seems that many photographers regard Adobe and by extension Photoshop as a kind of State or Federally supported entity that has an obligation to taxpayers. It's not, and it doesn't. Corporations exist, ultimately, to make a profit. Being "fair" and "trustworthy" is window dressing. Surely, the implosion in the financial industry at the end of Bush's administration has borne that out in no uncertain terms.

By the way, how about an analogy to cable TV? A leased car? And why is the analogy to a cell phone contract BS?

The average cable TV bill in the US is over $100/month, and rising. One might think that $20/month for Photoshop is a bargain.

I don't necessarily think that what Adobe is doing is "right", but I'm trying to better understand the logic of your, and others', objections.

Best,

Art
TheDoctorWhat wrote:

I know their must be lots of talk, but I need to vent.

Just spoke to Adobe about Photoshop. I have CS-5 extended and I want to upgrade to CS 6. They give me this subscription nonsense that its only $10/month for 12 months only. The Upgrade is $400.

Here is the kicker.

You are committed to the 12 months.

You can cancel after 30 days, but that is what the trial periods were for free

After 12 months no way to know if they will raise their prices for the subscription.

HERE is the BAD ADOBE part

You pay for a subscription for a year, two years, three years or more. The day you stop that subscription Photoshop is DEAD. No access to the program what so ever. Money down the drain big time.

If I understood this is the way its going.

The CS 6 upgrade is only electronic, no disk if I understand.

If I understand if you pay full price for the CS upgrade (for my situation), I can still get a subscription and supposedly if I cancel the subscription I still have the program.

My personal conclusion is that its better to own the program then do this subscription. The girl I talked to compared it to a cell phone contract, BS.

Just wait till their system gets hacked and all the CC information they keep on file for this subscription causes havoc.

Image if you had to pay a subscription to use public bathrooms, if you miss a payment, your going on the pavement....

I'm not seeing the logic in this. PLease tell me I'm crazy or something, but it seems like a here's the software in one hand and Adobe has their hand on you pocket with the other.
I agree that Adobe has every right to do whatever they want. Since there are many pretty good Raw conversion programs out there, and used in conjunction with either an older version of Photoshop, or another editor...many photographers will still be well served in leaving Adobe. To me this (renting a cloud) sets a precedent which I don't want to be part of. Adobe has every right...but so do we.

The only people I can see benefiting from this, are the large design/art shops who also use Illustrator etc. etc. Most of us don't use even a small percentage of what Photoshop alone will do, never mind the additional programs in the cloud. From my understanding after a year, the price goes up. There is also an intangible that this is "my copy" of Photoshop...something that honestly I was proud to have the license for. I think others might feel the same. It sort of is on a more personal level...something hard to explain exactly.

I bought my copy of Photoshop (admittedly and older copy and an excellent program, which I'm sure the cloud based will be also) I still have it and use it nearly everyday. I've written many actions, and have many very useful plugins, some purchased and some free...to risk this all, if the economy should again falter is not an option to a lot of people, including myself.
 
Lights wrote:
ArtMar wrote:

I think your analogy between Photoshop and a public bathroom undermines your position. It seems that many photographers regard Adobe and by extension Photoshop as a kind of State or Federally supported entity that has an obligation to taxpayers. It's not, and it doesn't. Corporations exist, ultimately, to make a profit. Being "fair" and "trustworthy" is window dressing. Surely, the implosion in the financial industry at the end of Bush's administration has borne that out in no uncertain terms.

By the way, how about an analogy to cable TV? A leased car? And why is the analogy to a cell phone contract BS?
Eventually the cell phone contract ends, and you get to keep the phone and continue to use it. For a leased car, that sounds more comparable. In that case, you are getting more car for an equivalent car payment, or pay less for the same car. If Adobe charges a lot less, then it may be worth it. For people who buy PS and then keep it for years before upgrading, maybe it'll end up being a lot more expensive with the "renting" approach.
The average cable TV bill in the US is over $100/month, and rising. One might think that $20/month for Photoshop is a bargain.
I bought Paint Shop Pro for about $50 (1/2 of a combo-pack with the Video Studio for a total of $100), and that may have been 2 years ago. One might think that $25/yr. is a bargain. ;-)
I don't necessarily think that what Adobe is doing is "right", but I'm trying to better understand the logic of your, and others', objections.

Best,

Art
...

I'm not seeing the logic in this. PLease tell me I'm crazy or something, but it seems like a here's the software in one hand and Adobe has their hand on you pocket with the other.
The logic is that it works for them? Microsoft is going to do something similar with Office (Word, Excel, etc.).
I agree that Adobe has every right to do whatever they want. Since there are many pretty good Raw conversion programs out there, and used in conjunction with either an older version of Photoshop, or another editor...many photographers will still be well served in leaving Adobe. To me this (renting a cloud) sets a precedent which I don't want to be part of. Adobe has every right...but so do we.
This is the bottom line -- you are going to have to decide if you really have to have this particular software with this particular vendor. I'd say that maybe this is an opportunity for some competition, but it almost seems like most of the competition decided that it's just not worth it. You've got PSP and GIMP and maybe a handful of smaller programs that are probably less capable. I can see that for the professional, there are probably features that you're just not going to get anywhere else, but there are alternatives for most people.
The only people I can see benefiting from this, are the large design/art shops who also use Illustrator etc. etc. Most of us don't use even a small percentage of what Photoshop alone will do, never mind the additional programs in the cloud.
If you don't use the extra features, why pay for it?
From my understanding after a year, the price goes up. There is also an intangible that this is "my copy" of Photoshop...something that honestly I was proud to have the license for. I think others might feel the same. It sort of is on a more personal level...something hard to explain exactly.

I bought my copy of Photoshop (admittedly and older copy and an excellent program, which I'm sure the cloud based will be also) I still have it and use it nearly everyday. I've written many actions, and have many very useful plugins, some purchased and some free...to risk this all, if the economy should again falter is not an option to a lot of people, including myself.
You bought into the vendor and tied yourself into the ecosystem and never noticed the risk until now.
 
There are lot of bugs in cs6 I did track 11 the effected me 4 were fix in the first update one I reported I been told is fixed if you subscribe. Oen can be bypased if you hav a prior version to record the action on.

Yes the first CS6 update is here
So I did some testing of the bugs that made me decide to stop using CS6 and found 4 bugs were fixed 7 bugs were not fixed.

Fixed:
un-checking the Photoshop preference "Open Document in Tabs" on PC broke many Actions and Scripts
I do not like editing in tabs the number one reason I stopped using CS6 is unusable in Floating windows
Fixed in 8/30 update a Major improvement I may start using CS6

recording selective color adjustment layers in Absolute mode in actions bug.
Fixed in 8/30 update

record shape attributes in Actions bug
Fixed in 8/30 update

pen tool bug
Fixed in 8/30 update

Not Fixed:
Adjustment panel Fly-out menu option bugs. These can cause Some Actions and Scripts to fail.

Not Fixed in 8/30 update
script bug caused by Bicubic Automatic Scripting needs to be updated to support CS6

Not Fixed in 8/30 update
do not record adding adjustment layer apply to all layers in actions and edit all actions the have been recorded that way if you use newer then CS3

Not Fixed in 8/30 update
Save For Web in actions for jpeg images bug when you use a custom filename the extension will be incorrect


Not Fixed in 8/30 update
Action player interactive dialog missing bug


Not Fixed in 8/30 update
Scriplistener plug-in bug

Not Fixed in 8/30 update
ScriptUIflex Crashes
Not Fixed in 8/30 update

I can bypass these problem for myself but two of the bugs may cause many of my Action and Scripts I have made available to work incorrectly or fail for others. The failure occur because bugs in CS4 CS5 and CS6 that involve how some Photoshop options and Preference are set. They can not be set by action and scripts so there is no way to set the users options and preference the way the need to be set for proper Photoshop execution. I can code around some of the problems not all them. Coding around a bug is not the way bugs should be addressed for this do not fix the old Actions and Script code that expect Photoshop to work correctly.
 
Well, I'll just add my two cents. I am an amateur/hobbyist photographer who recently bought CS6. I have used Lightroom since version 2, various plugins, etc. I wanted to just learn about PS and see what I could do with it. I was unhappy about Adobe's decision to change the licensing model but it really comes down to the amateur vs professional market. For the pro, the software license is a business expense and it gets paid with pre-tax dollars. If I made my living this way and I really needed the tool, I wouldn't blink at the cost. Most amateurs probably don't even need PS and the ones who really use enough of its features will probably grit their teeth go for the new subscription model. Adobe probably analyzed their customer base and saw that their total revenues from the pro market was the lion's share of their total. They know that this will just be viewed as cost of doing business. I'm not happy they did it, but I understand why they did.
 
How mamy things You own, that You don't really need, or need only a small subset of its features? Why there are so many SUVs with size of a small tank, that most of the one carries only its driver?

What features of Your camera You really need. Do You really need a camera?

If one day people will decide to limit themselfs to the only important stuff, economy will collapse.

Several decades of my life I've spent with government that knew better then me what are my needs. Now some deja vu...
 
Marcin 3M wrote:

If one day people will decide to limit themselfs to the only important stuff, economy will collapse.
The economy is already on the verge of collapse, partly from too many people buying too many things on too many maxed out credit cards.
 
Patco wrote:
Mark Carr wrote:

... I normally open those files in Photoshop and re-save them them as .eps files for offset printing. Gimp only works with RGB files I believe, I'm not sure if there's another image editing program that can handle cmyk .eps files.
PhotoLine might do what you want. From the manual:

"In PhotoLine you can create, load, edit and save CMYK pictures."

"PS and EPS
PS and EPS are file formats, that were commonly used in the printing
industries. Today they have mostly been replaced by PDF.
PhotoLine has a simple EPS import, but doesn't support PS directly.
In order to enhance the import, you can use the open source software
Ghostscript."

Sorry, but I know no more than that - I've downloaded the trial version, but have not yet tried it, and I know nothing about .eps files for offset printing.
 

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