GH3 Lost my EVF eye cup where can I purchase another?

[Dphotog]

My recent trip to Japan left me eyecupless on my camera. I was wondering where I could find a replacement and for how much. Thanks!

 

[PC Wheeler]

Most likely only from Panasonic. There's probably contact info in the manual or you can look for their website.

 

[aljudy]

Manual says to go where you bought the camera if you lose it. Would you describe/speculate how you lost it?

 

[Dphotog]

well I lost it while on the train. the eyecup in the first place isnt very secure...its easily comes off its been like since I got it. I mean compared to my canon it really does come off easily. So While sitting on the train im sure it fell off cause I have it strapped on my Carry Speed.

 

[debuys]

I lost my GH3's EVF eyecup. I modified an aftermarket Hoodman Nikon D300 eyecup to fit and it's great but it obstructs the LCD's movement and extends above the hotshoe. I wanted to replace the original eyecup and had a hell of a time finding even just the part number on the web. I called Panasonic's warranty number and learned that the eyecup falling off would be covered under warranty. I was told to pack the camera up and send it in to a repair center where they would replace the eyecup. My only expense would be shipping it to them. I started a claim and got a case number but I asked to be transferred to the parts department. I wanted to see if I could find the part and compare the cost of shipping in my camera to buying a tiny part.

Panasonic USA's tech support, repair and parts department didn't have a diagram or an obvious part name to help me order the right part. I was patient and eventually I was put in contact with a manager who had worked in multiple departments and was familiar with the "DMC-GH3". She found the part number and took the order over the phone. It arrived in about 5 business days.

Since it was such an an unusual, inexplicably time consuming affair I thought I should share the information.

The part number is VYK6B43

The Panasonic USA parts telephone number is 1-800-833-9626. Other regions have a different number. It can also order via internet.

My cost including shipping was $16.75 US

 

[John Buechler]

Good job !

 

[Mel Epps]

Thanks a bunch I lost mines too and it shouldn't be that easy to come off?

 

[tfproductions]

I lost my GH3's EVF eyecup. I modified an aftermarket Hoodman Nikon D300 eyecup to fit and it's great but it obstructs the LCD's movement and extends above the hotshoe. I wanted to replace the original eyecup and had a hell of a time finding even just the part number on the web. I called Panasonic's warranty number and learned that the eyecup falling off would be covered under warranty. I was told to pack the camera up and send it in to a repair center where they would replace the eyecup. My only expense would be shipping it to them. I started a claim and got a case number but I asked to be transferred to the parts department. I wanted to see if I could find the part and compare the cost of shipping in my camera to buying a tiny part.

Panasonic USA's tech support, repair and parts department didn't have a diagram or an obvious part name to help me order the right part. I was patient and eventually I was put in contact with a manager who had worked in multiple departments and was familiar with the "DMC-GH3". She found the part number and took the order over the phone. It arrived in about 5 business days.

Since it was such an an unusual, inexplicably time consuming affair I thought I should share the information.

The part number is VYK6B43

The Panasonic USA parts telephone number is 1-800-833-9626. Other regions have a different number. It can also order via internet.

My cost including shipping was $16.75 US

Thanks for this post! Followed your instructions successfully! My eye cup will be shipped in a few weeks. Panasonic says it's back ordered until November 17, 2014. The whole process took about 5 minutes.

 

[Vesku]

I lost my GH3's EVF eyecup.

Thanks for this post! Followed your instructions successfully! My eye cup will be shipped in a few weeks. Panasonic says it's back ordered until November 17, 2014. The whole process took about 5 minutes.

Be very careful not to destroy your EVF lens. It is soft plastic and without cover it will get sratches very easily. Mine is very "foggy" now and it was just one day without cover.