Home build update and RAM issue

[Ken Seals]

I recently posted about my recent home build Win 11 pc, I7-14700, 64GB RAM, etc.

After getting all the Win 11 settings to my liking and apps installed, Lightroom Classic crashed on me after I used it a few time. After that crash, LrC would not start even though I had removed the .lock file. At that point, the computer was locked up and even task manager would not run. A restart via the power button was necessary to get the machine running again. I made multiple attempts to start LrC while watching the LrC catalog folder and task manager. LrC never gave any kind of error message. LrC still would not start and no LrC app appeared in Task Manager.

The machine also rebooted a couple of times without being prompted . I managed to find a viewer for the .dmp files in the minidump directory. While I didn't really understand what I was seeing, it looked like a memory problem. Running the Win memory diagnostic tool showed "hardware problems" I ran the tool a couple of more times with only one of the two DIMMs installed. One turned out to be defective: Corsair 32GB module. A new set of G-Skill memory solved the problem. Both modules passed the memory diagnostic test. Now, I was up and running.

To solve the LrC problem, I found the most recent catalog backup and started LrC with that and it runs fine. My conclusion is that the defective RAM corrupted the LrC catalog causing it not to load. Since Lightroom V2, I'm not sure that I have ever had a corrupt catalog. I'm probably lucky in that regard. Backups are wonderful

Fortunately, we have an Amazon fulfillment center about a mile from our house.

 

[Billiam29]

You might want to consider adding the utility Memtest86+ to your arsenal. It's a very thorough memory testing program that runs off a bootable USB flash drive. Just be forewarned that testing can take several hours to run.

https://www.memtest.org/

Also from the "grass is always greener" files. I had the complete opposite experience regarding brands. Failure of G.SKILL memory and replaced with Corsair. DDR4 in my case though.

 

[XiaoDeer]

You might want to consider adding the utility Memtest86+ to your arsenal. It's a very thorough memory testing program that runs off a bootable USB flash drive. Just be forewarned that testing can take several hours to run.

https://www.memtest.org/

Also from the "grass is always greener" files. I had the complete opposite experience regarding brands. Failure of G.SKILL memory and replaced with Corsair. DDR4 in my case though.

It's a great tool. When I suddenly started seeing blue screens every couple of days I set up an overnight run of Memtest86+ and it positively identified the bad DIMM. This was Corsair DDR4.

On the plus side, the Corsair RAM came with lifetime warranty. However, Corsair made me jump through a ridiculous set of hoops and it took a month before I received the replacement. How pathetic! In the meantime I was able to order replacements from Amazon and receive them overnight for I think around $40.

I am about to rebuild that system with a new CPU, motherboard and DDR5 RAM.

I shall definitely run that memory test at least overnight to check out the new memory.

 

[BobKnDP]

I'm surprised. I think of Corsair RAM as a very safe choice.

I guess that no maker is infallible.

I've used, them, Kingston, and G.Skill over the years. My current RAM is G.Skill.

 

[Ken Seals]

Thanks for the suggestion. I can also use that on the new Win 11 machine I just finished for my wife.

 

[Ken Seals]

Same here, I have used Micron and Corsair products for years with good results. However, about a year ago, I got a Corsair 2TB external SSD and hardly started using it when it stopped working properly. Corsair replaced it. Two Corsair events back to back have not been confidence inspiring.

 

[Robert Zanatta]

Get OCCT or TestMem5. They find issues other memory tests won't. If these tests can run for an hour without running into an error your setup is fine.

GitHub - CoolCmd/TestMem5: TestMem5 - PC RAM stress test

TestMem5 - PC RAM stress test. Contribute to CoolCmd/TestMem5 development by creating an account on GitHub.

github.com

OCBASE/OCCT : Free, all-in-one stability, stress test, benchmark and monitoring tool for your PC

Ocbase is the home of OCCT, the most popular all-in-one stability / stress testing / benchmarking / monitoring tool available for PC

www.ocbase.com

 

[Chris Noble]

[No message]

 

[Ken Seals]

No, not the cpu nor ram.

 

[CBR1100XX]

No, not the cpu nor ram.

You should run XMP once you verify that the new RAM is good at stock settings as that can give you a decent performance boost in some scenarios. But also don't be totally surprised if you have to dial back the speed a little bit for stability. Just run the memory tests again and if it works you should be good to go.

 

[Ken Seals]

No, not the cpu nor ram.

You should run XMP once you verify that the new RAM is good at stock settings as that can give you a decent performance boost in some scenarios. But also don't be totally surprised if you have to dial back the speed a little bit for stability. Just run the memory tests again and if it works you should be good to go.

Thanks, I have been considering doing that, but the very last thing I want to happen is another Lightroom Classic catalog. I'll have to check the stability before using Lightroom Classic.

 

[BillyBobSenna]

You might want to consider adding the utility Memtest86+ to your arsenal. It's a very thorough memory testing program that runs off a bootable USB flash drive. Just be forewarned that testing can take several hours to run.

https://www.memtest.org/

Also from the "grass is always greener" files. I had the complete opposite experience regarding brands. Failure of G.SKILL memory and replaced with Corsair. DDR4 in my case though.

Note, some bios have MemTest86+ available from within the bios interface.

 

[Ken Seals]

Note, some bios have MemTest86+ available from within the bios interface.

That's good to know. I'll check it out, thanks.

 

[Eric Carlson]

You might want to consider adding the utility Memtest86+ to your arsenal. It's a very thorough memory testing program that runs off a bootable USB flash drive. Just be forewarned that testing can take several hours to run.

https://www.memtest.org/

Also from the "grass is always greener" files. I had the complete opposite experience regarding brands. Failure of G.SKILL memory and replaced with Corsair. DDR4 in my case though.

Absolutely. I always run it on any new (to me) computer, or when changing RAM. It takes all night, but if you have even one bad bit, the RAM is going to cause issues. Usually I get a PASS, but I have found and replaced some defective RAM sticks. Or you could have your RAM settings too aggressive (though I generally don't change any RAM settings).

Of course, Intel has been having issues with some of their CPU's recently, and they haven't fixed them all yet via BIOS updates.

 

[Ken Seals]

Note, some bios have MemTest86+ available from within the bios interface.

Thanks Billy Bob I searched the Bios manual for my MB and Memtest86 is one of the tools available. Plan to run it tonight.

 

[Ken Seals]

Note, some bios have MemTest86+ available from within the bios interface.

I ran the MemTest86+ from the bios of my new Asus Dark Hero/G-Skill 64GB overnight. Here are the results:



I'll run it tonight on my wife's new Asus Gaming Wi-Fi machine.

Thanks again for everyone's helpful advice.

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