D700 Out for the count-read the small print

[Lesauvage]

Finally my D700 started playing up at around 300,000 activations. The shutter looked fine just the mirror started sticking up every 10 frames or so.

Didn't think it was too much of a problem as I had a two year guarantee or so I thought! In small print at the bottom of the guarantee form it says to qualify for the two years I must register within thirty days of buying the camera! My fault for not reading the small print!

So its in for repair estimated at £550 for a full makeover!

Great camera but back to my D2x which now feels so old!

Cant wait for a video version to come out!
--
Lesauvage Photographer
London
http://www.lesauvagephotographer.com

 

[PMJD42]

300K clicks, thats pretty good on a 150K click machine.

 

[xrdbear]

Finally my D700 started playing up at around 300,000 activations. The shutter looked fine just the mirror started sticking up every 10 frames or so.

Didn't think it was too much of a problem as I had a two year guarantee or so I thought! In small print at the bottom of the guarantee form it says to qualify for the two years I must register within thirty days of buying the camera! My fault for not reading the small print!

So its in for repair estimated at £550 for a full makeover!

Which is about 0.2p per shot. Bit of an improvement over the cost of film!
--
Brian
Fine Art Print sales of the Isle of Skye at:
http://www.eyeofskye.co.uk/

 

[camerashy]

Sorry to hear about the problem over the 2 year guarantee. I tend to register my new equipment within days of buying it for this very reason.

When you bought the camera did you not get contacted by Homeserve to take out a 3rd year cover for £99 including accidental damage, theft etc for the whole 3 years.
Dave
--
pbase supporter at http://www.pbase.com/dav4184
for equipment see profile

 

[Alex Booton]

Well after you've paid to get it repaired you basically have a new camera for 550 pounds! You definitely got your money's worth out of it. Sorry to hear about the scam though!

 

[michaeladawson]

Well after you've paid to get it repaired you basically have a new camera for 550 pounds! You definitely got your money's worth out of it. Sorry to hear about the scam though!

This is not a scam.
--
Mike Dawson

 

[Wahian]

Nikon's website does also say to get the extra years warranty, the camera has to be registered within 30 days of purchase; hardly a scam.

Dpreviews own D700 review says the D700 shutter life is 150,000 actuations. Having got near double this before it started playing up. wanting it fixed for free suggests you consider there is a manufacturing defect on it, nor is it normal wear and tear?

 

[Alex Booton]

I think we all know by now that any offer where conditions are written in small print is for want of a better word, a scam. Okay, lets just call it mildly concealing the truth

 

[KohlerImaging]

I think we all know by now that any offer where conditions are written in small print is for want of a better word, a scam. Okay, lets just call it mildly concealing the truth

So, if you buy a vehicle and it goes TWICE the distance as the warranty without any issues, that is a scam?! You are deluted in your thoughts tool!

 

[k427]

Why do they make you register within a particular timeframe? If you have proof of purchase and a date on an invoice shouldn't that suffice?

 

[michaeladawson]

Why do they make you register within a particular timeframe? If you have proof of purchase and a date on an invoice shouldn't that suffice?

They give you the 1 year warranty no questions asked. They could have stopped there.

Then they give you the opportunity to extend your warranty by sending in registration information. Hint: polling data, demographics, mailing list, etc. Nothing wrong with that. If you don't want to be part of their marketing statistics don't send in the extended warranty offer.

By the way... Is this two year warranty offer a non-US thing, or something they did for the D700? Here in the US I have never seen a Nikon body come with this extra one year warranty offer. I've owned a F100, D100, D200, and D3. It's one year and that's that. They have a 2 or 5 year warranty on lenses (I forget which) if you register. But I've never seen something similar for bodies.
--
Mike Dawson

 

[Wahian]

This 2 Year Warranty promotion for compacts, digital Slrs, and kits has been on offer for UK and Republic of Ireland residents for a couple of years now.

 

[Alex Booton]

Kohler, I cannot believe you actually called me a tool! Personal insults. How immature.

To the other posters, I believe that in Canada, Nikon products also get a two year warranty.

 

[Julian Vrieslander]

Here in the US we do not have the two-year warranty on bodies. But Nikon US does offer a 5 year warranty on lenses if we send in the registration form (AKA market research poll). On my last lens purchase, I forgot to send in that form by the 30 day deadline, so I called Nikon and asked if this would scotch my chances for the 5 year coverage. They said "not to worry" and that I would still be covered.

I don't know if Nikon UK takes a similar approach, but it is certainly worth your time to ask.

 

[Allinthemind]

Here in the US we do not have the two-year warranty on bodies. But Nikon US does offer a 5 year warranty on lenses if we send in the registration form (AKA market research poll). On my last lens purchase, I forgot to send in that form by the 30 day deadline, so I called Nikon and asked if this would scotch my chances for the 5 year coverage. They said "not to worry" and that I would still be covered.

I don't know if Nikon UK takes a similar approach, but it is certainly worth your time to ask.

I didn't tick the box and the main board failed on mine after 15 months. Nikon tried to wriggle out of a warranty repair initially. I took it back to the store and insisted that they send to Nikon at their expense. They did and Nikon eventually agreed to fix it FOC.

With the use that Andy's has had, Nikon could say that he's worn it out, with mine, the product was just duff.

Si

 

[Julian Vrieslander]

With the use that Andy's has had, Nikon could say that he's worn it out, with mine, the product was just duff.

I'd still give it a try, and ask Nikon if the camera is covered. When Nikon states that a shutter mechanism is rated for 150k clicks, does that mean that the warranty ends if you exceed this number? Or are they just reporting the MTBF or some other estimate of durability?

 

[gmosc]

Here in Denmark, I think the 2 year warranty has become a law (please somebody correct me if I'm wrong) and proof of purchase is what they go after, not some stupid "sign this postcard and send it in" scam.

Yes it's a scam and I said it so I'm a tool too! (And yes I'm a US citizen, too so don't call me a foreigner.-- although being A US citizen hasn't been a badge I wear proudly without being ready to apologize- depending on the company I'm in)

And no matter what law, rule or fine print there is, the ability to sweet talk people, or con them or ask for sympathy is different from person to person on BOTH ends of the phone. So in the end none of it matters if the right chemistry happens during that phone call asking for permission.

I don't think I've ever sent in a register card and I kick myself for not doing it. But I understand the reasons they do it and it has to do with the percentage of people who WON'T do it, so the companies can save money, pure and simple. They can advertise in BIG letters that there is a 2 year warrantee but use smaller letters to point out the requirements. And yes the idea that they are mining your personal info is part of it, but I doubt that is the biggest part of it. You sending in the card is only one person wheras the right to advertise the 2 year warrantee to EVERYONE is what they get without the responsibility to pay to everyone who tries to make a claim.

"A" personality people get their 2 year warranty and "B" people get the finger. I'm a "B" person and I'm glad Denmark has taken steps to get rid of this stupid scam.

When you get a chance, petition your congressman and point out that other countries are slapping down this practice. So after they make laws against the volume of commercials they can do this, too. Give them one more thing useful to do to earn their salary (and their health insurance).

Gee I'm gonna get some backlash on this!

Guy Moscoso

Kohler, I cannot believe you actually called me a tool! Personal insults. How immature.

To the other posters, I believe that in Canada, Nikon products also get a two year warranty.

 

[Martin Datzinger]

You should rather send Nikon an big thank-you letter for building such an outstandingly long-lasting piece of equipment I guess!

Kind regards,
Martin

--
http://www.datzinger.net

 

[KohlerImaging]

Kohler, I cannot believe you actually called me a tool! Personal insults. How immature.

To the other posters, I believe that in Canada, Nikon products also get a two year warranty.

We are all tools for dumping tons of cash into anything expensive in our current "disposable lifestyle" world that we now live in. It is unfortunate, but true! Seriously though, if the OP wore the shutter out after 300k clicks, putting a little money into a camera that earned it's keep is worth it IMHO.

 

[mtlr]

You should rather send Nikon an big thank-you letter for building such an outstandingly long-lasting piece of equipment I guess!

That would make sense, double the rated life (for free) sounds quite good to me!

Cheers!