3 Strikes I'm Done

[Peter34107]

I have returned 3 G1 cameras in one week, for hot spots in the image.
The store Tech and I went over each one he could not believe it.
Needless to say I don't think they will be recommending the G1 to anyone.
But they were very excited about the new Sony cameras that are coming
Out.

 

[Eric F.]

That is BAD luck. I have had only G1, looked for hot spots and stuck pixels etc. I am glad that I have had GOOD luck.

My Question is- Were the hot spots something that showed up on regular pictures (print or screen) or did you have to do the extreme tests to make them apparent?

Hope you have better luck with the Sony!

ERIC F.

I have returned 3 G1 cameras in one week, for hot spots in the image.
The store Tech and I went over each one he could not believe it.
Needless to say I don't think they will be recommending the G1 to
anyone.
But they were very excited about the new Sony cameras that are coming
Out.

 

[Peter34107]

Hi Eric

The last camera I returned tonight. I got this camera today I took pictures
in the store,We had a problem loading the software on their PC
so I took it home and downloaded the pictures to my PC.
I saved it to a disk and took it back.

Canon can keep it!

My Question is- Were the hot spots something that showed up on
regular pictures (print or screen) or did you have to do the
extreme tests to make them apparent?

Hope you have better luck with the Sony!

ERIC F.

I have returned 3 G1 cameras in one week, for hot spots in the image.
The store Tech and I went over each one he could not believe it.
Needless to say I don't think they will be recommending the G1 to
anyone.
But they were very excited about the new Sony cameras that are coming
Out.

 

[Peter34107]

PS
As far as luck goes with Canon, I think the odds are better in vegas

The last camera I returned tonight. I got this camera today I took
pictures
in the store,We had a problem loading the software on their PC
so I took it home and downloaded the pictures to my PC.
I saved it to a disk and took it back.

Canon can keep it!

My Question is- Were the hot spots something that showed up on
regular pictures (print or screen) or did you have to do the
extreme tests to make them apparent?

Hope you have better luck with the Sony!

ERIC F.

I have returned 3 G1 cameras in one week, for hot spots in the image.
The store Tech and I went over each one he could not believe it.
Needless to say I don't think they will be recommending the G1 to
anyone.
But they were very excited about the new Sony cameras that are coming
Out.

 

[Nadim]

Funny, isn't Canon using the Sony CCD chip ? According to Canon, stuck pixels would have been detected at the quality testing before shipping the camera ... If we believe Canon, than the Sony chips deteriorates quickly...

I had mine now shipped to the Canon Factory Store for exchanging the CCD (or mapping the stuck pixel out).

Don't know who to believe anymore, isn't it ?

Good luck with Sony, keep us updated, you never know,
nadim

The last camera I returned tonight. I got this camera today I took
pictures
in the store,We had a problem loading the software on their PC
so I took it home and downloaded the pictures to my PC.
I saved it to a disk and took it back.

Canon can keep it!

My Question is- Were the hot spots something that showed up on
regular pictures (print or screen) or did you have to do the
extreme tests to make them apparent?

Hope you have better luck with the Sony!

ERIC F.

I have returned 3 G1 cameras in one week, for hot spots in the image.
The store Tech and I went over each one he could not believe it.
Needless to say I don't think they will be recommending the G1 to
anyone.
But they were very excited about the new Sony cameras that are coming
Out.

 

[Peter34107]

Maybe Canon will listen if we start a thred over on Silicon Investor

I have returned 3 G1 cameras in one week, for hot spots in the image.
The store Tech and I went over each one he could not believe it.
Needless to say I don't think they will be recommending the G1 to
anyone.
But they were very excited about the new Sony cameras that are coming
Out.

 

[SteveB]

I'm sending my G1 to Canon today for the same problem... and this is the second one I've had. The first one had a green stuck pixel and I exchanged it at the dealer. This one is bright magenta, and I'm just going to let Canon fix it.

Yes, it is funny that Sony makes all these sensors. If I were in charge of Canon's Vendor QC department I'd slap Sony with an ISO 9001 audit. There is always the suspicion that Sony keeps the "good" ones for themselves and sells the "B" quality chips to competitors. Who knows? Canon has an excellent reputation for quality and I doubt if they want their image tarnished by this. The G1 is an outstanding camera, and it doesn't need these kinds of nagging problems.

SteveB

I had mine now shipped to the Canon Factory Store for exchanging
the CCD (or mapping the stuck pixel out).

Don't know who to believe anymore, isn't it ?

Good luck with Sony, keep us updated, you never know,
nadim

The last camera I returned tonight. I got this camera today I took
pictures
in the store,We had a problem loading the software on their PC
so I took it home and downloaded the pictures to my PC.
I saved it to a disk and took it back.

Canon can keep it!

My Question is- Were the hot spots something that showed up on
regular pictures (print or screen) or did you have to do the
extreme tests to make them apparent?

Hope you have better luck with the Sony!

ERIC F.

I have returned 3 G1 cameras in one week, for hot spots in the image.
The store Tech and I went over each one he could not believe it.
Needless to say I don't think they will be recommending the G1 to
anyone.
But they were very excited about the new Sony cameras that are coming
Out.

 

[Mike K]

For all of you with errant G1s, you have my sympathies. However, you are not alone! In doing a search on "QC" I found that Oly, Nikon and Sony digicam owners are all complaining about the lack of camera quality contol. I have waxed some on this subject in a previous thread:

http://www.dpreview.com/forums/read.asp?forum=1010&message=829524&query=QC

Yes, it is funny that Sony makes all these sensors. If I were in
charge of Canon's Vendor QC department I'd slap Sony with an ISO
9001 audit. There is always the suspicion that Sony keeps the
"good" ones for themselves and sells the "B" quality chips to
competitors. Who knows? Canon has an excellent reputation for
quality and I doubt if they want their image tarnished by this.
The G1 is an outstanding camera, and it doesn't need these kinds of
nagging problems.

SteveB

I had mine now shipped to the Canon Factory Store for exchanging
the CCD (or mapping the stuck pixel out).

Don't know who to believe anymore, isn't it ?

Good luck with Sony, keep us updated, you never know,
nadim

The last camera I returned tonight. I got this camera today I took
pictures
in the store,We had a problem loading the software on their PC
so I took it home and downloaded the pictures to my PC.
I saved it to a disk and took it back.

Canon can keep it!

My Question is- Were the hot spots something that showed up on
regular pictures (print or screen) or did you have to do the
extreme tests to make them apparent?

Hope you have better luck with the Sony!

ERIC F.

I have returned 3 G1 cameras in one week, for hot spots in the image.
The store Tech and I went over each one he could not believe it.
Needless to say I don't think they will be recommending the G1 to
anyone.
But they were very excited about the new Sony cameras that are coming
Out.

 

[nahau]

Hi Mike,

I read the thread...I couldn't agree with you more! My G1 is fine except for a few quirks that seemed to show up only after the firmware upgrade (I need to check more on that issue!). Sadly, QC in any dc seems not to be the #1 priority with "any" of the manufactures. Why should we expect more from Canon!!
nahau

http://www.dpreview.com/forums/read.asp?forum=1010&message=829524&query=QC

Yes, it is funny that Sony makes all these sensors. If I were in
charge of Canon's Vendor QC department I'd slap Sony with an ISO
9001 audit. There is always the suspicion that Sony keeps the
"good" ones for themselves and sells the "B" quality chips to
competitors. Who knows? Canon has an excellent reputation for
quality and I doubt if they want their image tarnished by this.
The G1 is an outstanding camera, and it doesn't need these kinds of
nagging problems.

SteveB

I had mine now shipped to the Canon Factory Store for exchanging
the CCD (or mapping the stuck pixel out).

Don't know who to believe anymore, isn't it ?

Good luck with Sony, keep us updated, you never know,
nadim

The last camera I returned tonight. I got this camera today I took
pictures
in the store,We had a problem loading the software on their PC
so I took it home and downloaded the pictures to my PC.
I saved it to a disk and took it back.

Canon can keep it!

My Question is- Were the hot spots something that showed up on
regular pictures (print or screen) or did you have to do the
extreme tests to make them apparent?

Hope you have better luck with the Sony!

ERIC F.

I have returned 3 G1 cameras in one week, for hot spots in the image.
The store Tech and I went over each one he could not believe it.
Needless to say I don't think they will be recommending the G1 to
anyone.
But they were very excited about the new Sony cameras that are coming
Out.

 

[Peter34107]

Nahau

I have been reading the threads for 2 mounths and Canon problems
stick out like a sore thumb. Some call it a bad batch.
I don't think this is the case.

I feel bad for all the G1 owners who bought on line,it has got to be
a pain sending the camera in for days or weeks at a time.

I think the Government needs to get involved with this, and for all
the G1 people who say don't blame Canon, if their was a class action
lawsuite You people would be the first to sign up for it.

http://www.dpreview.com/forums/read.asp?forum=1010&message=829524&query=QC

Yes, it is funny that Sony makes all these sensors. If I were in
charge of Canon's Vendor QC department I'd slap Sony with an ISO
9001 audit. There is always the suspicion that Sony keeps the
"good" ones for themselves and sells the "B" quality chips to
competitors. Who knows? Canon has an excellent reputation for
quality and I doubt if they want their image tarnished by this.
The G1 is an outstanding camera, and it doesn't need these kinds of
nagging problems.

SteveB

I had mine now shipped to the Canon Factory Store for exchanging
the CCD (or mapping the stuck pixel out).

Don't know who to believe anymore, isn't it ?

Good luck with Sony, keep us updated, you never know,
nadim

The last camera I returned tonight. I got this camera today I took
pictures
in the store,We had a problem loading the software on their PC
so I took it home and downloaded the pictures to my PC.
I saved it to a disk and took it back.

Canon can keep it!

My Question is- Were the hot spots something that showed up on
regular pictures (print or screen) or did you have to do the
extreme tests to make them apparent?

Hope you have better luck with the Sony!

ERIC F.

I have returned 3 G1 cameras in one week, for hot spots in the image.
The store Tech and I went over each one he could not believe it.
Needless to say I don't think they will be recommending the G1 to
anyone.
But they were very excited about the new Sony cameras that are coming
Out.

 

[CRT_Leech26711]

Nahau

I have been reading the threads for 2 mounths and Canon problems
stick out like a sore thumb. Some call it a bad batch.
I don't think this is the case.

I feel bad for all the G1 owners who bought on line,it has got to be
a pain sending the camera in for days or weeks at a time.

I think the Government needs to get involved with this, and for all
the G1 people who say don't blame Canon, if their was a class action
lawsuite You people would be the first to sign up for it.

You've said your say, why don't you drop it. Obviously, you seem to be a Sony lover, becuase you'd have to be one if you even consider purchasing a camera with proprietory memory devices.

You are not going to find a Sony that has all the features of the G1, period.

All consumer electronics compnanies are having quality control issues. The more complex these things become, the more chance of something not making it out of the factory working correctly. There was an article written for a major newspaper and posted on MSNBC.com recently talking about all the electronic gadget failures of the last couple of years, how gadgets sent out to reviewers don't even work half the time.

So, it isn't just Canon. Everyone is having these issues. It only makes sense that if you had a camera from a bad batch, purchasing more of the same model from the same store, the odds are pretty good that you'll get more from the same batch.

So, if you were interested enough to buy the G1 in the first place, I would try again, but at a different store. If you have your own memory card and a card reader at home (almost a must for digicam hunters!), then I would try out G1's in different stores until you find one that works like you like.

If you don't mind the lack of features and proprietory memory of the Sony, then by all means, buy one and enjoy.

Have a good one,
CRT_Leech

 

[Richard W]

Same thought has been going through my mind.

Are Canon getting sub-standard chips? Perhaps they're even buying cheaper ones with lower tolerances hoping that 99% of buyers won't notice or complain.

RichardW

SteveB wrote:
(Snipped)

I'm sending my G1 to Canon today for the same problem...

Yes, it is funny that Sony makes all these sensors.....
There is always the suspicion that Sony keeps the
"good" ones for themselves and sells the "B" quality chips to
competitors. Who knows?

 

[Peter34107]

Listen buddy

I'll drop it when I am ready!

I had to take time out of my day to return a camera
3 TIMES because Canon is trying to pass off defective electronics
on consumers, people need to be warned.

I work hard for my money, and I will not let some company CANON
Hustle me out of it.

We have laws in the US because of companys like Canon

Nahau

I have been reading the threads for 2 mounths and Canon problems
stick out like a sore thumb. Some call it a bad batch.
I don't think this is the case.

I feel bad for all the G1 owners who bought on line,it has got to be
a pain sending the camera in for days or weeks at a time.

I think the Government needs to get involved with this, and for all
the G1 people who say don't blame Canon, if their was a class action
lawsuite You people would be the first to sign up for it.

You've said your say, why don't you drop it. Obviously, you seem to
be a Sony lover, becuase you'd have to be one if you even consider
purchasing a camera with proprietory memory devices.

You are not going to find a Sony that has all the features of the
G1, period.

All consumer electronics compnanies are having quality control
issues. The more complex these things become, the more chance of
something not making it out of the factory working correctly. There
was an article written for a major newspaper and posted on
MSNBC.com recently talking about all the electronic gadget failures
of the last couple of years, how gadgets sent out to reviewers
don't even work half the time.

So, it isn't just Canon. Everyone is having these issues. It only
makes sense that if you had a camera from a bad batch, purchasing
more of the same model from the same store, the odds are pretty
good that you'll get more from the same batch.

So, if you were interested enough to buy the G1 in the first place,
I would try again, but at a different store. If you have your own
memory card and a card reader at home (almost a must for digicam
hunters!), then I would try out G1's in different stores until you
find one that works like you like.

If you don't mind the lack of features and proprietory memory of
the Sony, then by all means, buy one and enjoy.

Have a good one,
CRT_Leech

 

[eshropshire]

Pete,

Sorry for your trouble, but prove to me that you will not find the same problem with Sony cameras. Do we know what the tollerance level is in consumer digi cams for hot pixels? My guess is that all companies only check for a big issues on hot pixels. If you asked 95%+ of all digicam owners they would not even know what you are talking about.

I am not saying that this is not a problem and the you should keep a camera with hot pixels. But the more complex the camera, generally the more complex the users and you will see this more often. I will say as a current owner of a very expensive Sony digicam (D700 bought two years ago) to claim Sony is good at QC is a joke. Almost none of these cameras shipped could not do manual focus. The firmware is not upgradable. And many owners had tons of other horror stories. Then try and get an answer from Sony. I hope they are better, but my experience is that the phrase Sony Customer support is an oxymorn.

Ed

I'll drop it when I am ready!

I had to take time out of my day to return a camera
3 TIMES because Canon is trying to pass off defective electronics
on consumers, people need to be warned.

I work hard for my money, and I will not let some company CANON
Hustle me out of it.

We have laws in the US because of companys like Canon

Nahau

I have been reading the threads for 2 mounths and Canon problems
stick out like a sore thumb. Some call it a bad batch.
I don't think this is the case.

I feel bad for all the G1 owners who bought on line,it has got to be
a pain sending the camera in for days or weeks at a time.

I think the Government needs to get involved with this, and for all
the G1 people who say don't blame Canon, if their was a class action
lawsuite You people would be the first to sign up for it.

You've said your say, why don't you drop it. Obviously, you seem to
be a Sony lover, becuase you'd have to be one if you even consider
purchasing a camera with proprietory memory devices.

You are not going to find a Sony that has all the features of the
G1, period.

All consumer electronics compnanies are having quality control
issues. The more complex these things become, the more chance of
something not making it out of the factory working correctly. There
was an article written for a major newspaper and posted on
MSNBC.com recently talking about all the electronic gadget failures
of the last couple of years, how gadgets sent out to reviewers
don't even work half the time.

So, it isn't just Canon. Everyone is having these issues. It only
makes sense that if you had a camera from a bad batch, purchasing
more of the same model from the same store, the odds are pretty
good that you'll get more from the same batch.

So, if you were interested enough to buy the G1 in the first place,
I would try again, but at a different store. If you have your own
memory card and a card reader at home (almost a must for digicam
hunters!), then I would try out G1's in different stores until you
find one that works like you like.

If you don't mind the lack of features and proprietory memory of
the Sony, then by all means, buy one and enjoy.

Have a good one,
CRT_Leech

 

[Peter34107]

Hi Ed

I just want a camera that works well, something I can grow into.
I am willing to spend full retail.
What more does a company want.

I thought with all the features of the G1 it would be the perfect camera
and I think it could be if it were not for the red spots on the pictures.

I bought extra memory and a card reader and was ready to order the
lens mate and sun pack.

I am just ticked off that I can't get the camera I want without the flaws.

Sorry for your trouble, but prove to me that you will not find the
same problem with Sony cameras. Do we know what the tollerance
level is in consumer digi cams for hot pixels? My guess is that
all companies only check for a big issues on hot pixels. If you
asked 95%+ of all digicam owners they would not even know what you
are talking about.

I am not saying that this is not a problem and the you should keep
a camera with hot pixels. But the more complex the camera,
generally the more complex the users and you will see this more
often. I will say as a current owner of a very expensive Sony
digicam (D700 bought two years ago) to claim Sony is good at QC is
a joke. Almost none of these cameras shipped could not do manual
focus. The firmware is not upgradable. And many owners had tons
of other horror stories. Then try and get an answer from Sony. I
hope they are better, but my experience is that the phrase Sony
Customer support is an oxymorn.

Ed

I'll drop it when I am ready!

I had to take time out of my day to return a camera
3 TIMES because Canon is trying to pass off defective electronics
on consumers, people need to be warned.

I work hard for my money, and I will not let some company CANON
Hustle me out of it.

We have laws in the US because of companys like Canon

Nahau

I have been reading the threads for 2 mounths and Canon problems
stick out like a sore thumb. Some call it a bad batch.
I don't think this is the case.

I feel bad for all the G1 owners who bought on line,it has got to be
a pain sending the camera in for days or weeks at a time.

I think the Government needs to get involved with this, and for all
the G1 people who say don't blame Canon, if their was a class action
lawsuite You people would be the first to sign up for it.

You've said your say, why don't you drop it. Obviously, you seem to
be a Sony lover, becuase you'd have to be one if you even consider
purchasing a camera with proprietory memory devices.

You are not going to find a Sony that has all the features of the
G1, period.

All consumer electronics compnanies are having quality control
issues. The more complex these things become, the more chance of
something not making it out of the factory working correctly. There
was an article written for a major newspaper and posted on
MSNBC.com recently talking about all the electronic gadget failures
of the last couple of years, how gadgets sent out to reviewers
don't even work half the time.

So, it isn't just Canon. Everyone is having these issues. It only
makes sense that if you had a camera from a bad batch, purchasing
more of the same model from the same store, the odds are pretty
good that you'll get more from the same batch.

So, if you were interested enough to buy the G1 in the first place,
I would try again, but at a different store. If you have your own
memory card and a card reader at home (almost a must for digicam
hunters!), then I would try out G1's in different stores until you
find one that works like you like.

If you don't mind the lack of features and proprietory memory of
the Sony, then by all means, buy one and enjoy.

Have a good one,
CRT_Leech

 

[Ken W.]

Pete,

I too am sorry about the trouble you've experienced. My first G1 had a hot pixel on the CCD, one on the LCD and a little defect on the top LCD. I ordered online and had to go through the hassle of exchanging it. The second camera I got was perfect in every way. I love the camera and really enjoy using it. I have learned more about photography in general since I got the G1 and actually know more about my old Olympus IS-1 now than before, not that I've actually used the IS-1 since. My point is, the G1 is a really nice camera if you can get one without the usual defects. I'm sorry that you won't be joining us in the Canon forum. If you decide to go for the Sony, I'm sure you'll enjoy it as it seems like a really good camera too.

Ken

I just want a camera that works well, something I can grow into.
I am willing to spend full retail.
What more does a company want.

I thought with all the features of the G1 it would be the perfect
camera
and I think it could be if it were not for the red spots on the
pictures.

I bought extra memory and a card reader and was ready to order the
lens mate and sun pack.

I am just ticked off that I can't get the camera I want without the
flaws.

Sorry for your trouble, but prove to me that you will not find the
same problem with Sony cameras. Do we know what the tollerance
level is in consumer digi cams for hot pixels? My guess is that
all companies only check for a big issues on hot pixels. If you
asked 95%+ of all digicam owners they would not even know what you
are talking about.

I am not saying that this is not a problem and the you should keep
a camera with hot pixels. But the more complex the camera,
generally the more complex the users and you will see this more
often. I will say as a current owner of a very expensive Sony
digicam (D700 bought two years ago) to claim Sony is good at QC is
a joke. Almost none of these cameras shipped could not do manual
focus. The firmware is not upgradable. And many owners had tons
of other horror stories. Then try and get an answer from Sony. I
hope they are better, but my experience is that the phrase Sony
Customer support is an oxymorn.

Ed

I'll drop it when I am ready!

I had to take time out of my day to return a camera
3 TIMES because Canon is trying to pass off defective electronics
on consumers, people need to be warned.

I work hard for my money, and I will not let some company CANON
Hustle me out of it.

We have laws in the US because of companys like Canon

Nahau

I have been reading the threads for 2 mounths and Canon problems
stick out like a sore thumb. Some call it a bad batch.
I don't think this is the case.

I feel bad for all the G1 owners who bought on line,it has got to be
a pain sending the camera in for days or weeks at a time.

I think the Government needs to get involved with this, and for all
the G1 people who say don't blame Canon, if their was a class action
lawsuite You people would be the first to sign up for it.

You've said your say, why don't you drop it. Obviously, you seem to
be a Sony lover, becuase you'd have to be one if you even consider
purchasing a camera with proprietory memory devices.

You are not going to find a Sony that has all the features of the
G1, period.

All consumer electronics compnanies are having quality control
issues. The more complex these things become, the more chance of
something not making it out of the factory working correctly. There
was an article written for a major newspaper and posted on
MSNBC.com recently talking about all the electronic gadget failures
of the last couple of years, how gadgets sent out to reviewers
don't even work half the time.

So, it isn't just Canon. Everyone is having these issues. It only
makes sense that if you had a camera from a bad batch, purchasing
more of the same model from the same store, the odds are pretty
good that you'll get more from the same batch.

So, if you were interested enough to buy the G1 in the first place,
I would try again, but at a different store. If you have your own
memory card and a card reader at home (almost a must for digicam
hunters!), then I would try out G1's in different stores until you
find one that works like you like.

If you don't mind the lack of features and proprietory memory of
the Sony, then by all means, buy one and enjoy.

Have a good one,
CRT_Leech

 

[Forbidden Fruit]

No idea what you are taking about - "a few quirks that seemed to show up only after the upgrade". Based on this forum there are almost no valid 'quirks' reported so far that can truely be attributred to the upgrade. My g1 is essentially the same except for improved bulit in flash capability

What are the quirks your are encountering

firmware upgrade

http://www.dpreview.com/forums/read.asp?forum=1010&message=829524&query=QC

Yes, it is funny that Sony makes all these sensors. If I were in
charge of Canon's Vendor QC department I'd slap Sony with an ISO
9001 audit. There is always the suspicion that Sony keeps the
"good" ones for themselves and sells the "B" quality chips to
competitors. Who knows? Canon has an excellent reputation for
quality and I doubt if they want their image tarnished by this.
The G1 is an outstanding camera, and it doesn't need these kinds of
nagging problems.

SteveB

I had mine now shipped to the Canon Factory Store for exchanging
the CCD (or mapping the stuck pixel out).

Don't know who to believe anymore, isn't it ?

Good luck with Sony, keep us updated, you never know,
nadim

The last camera I returned tonight. I got this camera today I took
pictures
in the store,We had a problem loading the software on their PC
so I took it home and downloaded the pictures to my PC.
I saved it to a disk and took it back.

Canon can keep it!

My Question is- Were the hot spots something that showed up on
regular pictures (print or screen) or did you have to do the
extreme tests to make them apparent?

Hope you have better luck with the Sony!

ERIC F.

I have returned 3 G1 cameras in one week, for hot spots in the image.
The store Tech and I went over each one he could not believe it.
Needless to say I don't think they will be recommending the G1 to
anyone.
But they were very excited about the new Sony cameras that are coming
Out.

 

[Peter34107]

Hi Ken

Thanks for sharing your experience.

I have not totally made up my mind, if Canon would just admit

There is a problem and release a software patch that we could download that would scan And map out the hot pixels.
I don't mind the loss of a few bad pixels I just don't want to see them.

I too am sorry about the trouble you've experienced. My first G1
had a hot pixel on the CCD, one on the LCD and a little defect on
the top LCD. I ordered online and had to go through the hassle of
exchanging it. The second camera I got was perfect in every way. I
love the camera and really enjoy using it. I have learned more
about photography in general since I got the G1 and actually know
more about my old Olympus IS-1 now than before, not that I've
actually used the IS-1 since. My point is, the G1 is a really nice
camera if you can get one without the usual defects. I'm sorry that
you won't be joining us in the Canon forum. If you decide to go for
the Sony, I'm sure you'll enjoy it as it seems like a really good
camera too.

Ken

I just want a camera that works well, something I can grow into.
I am willing to spend full retail.
What more does a company want.

I thought with all the features of the G1 it would be the perfect
camera
and I think it could be if it were not for the red spots on the
pictures.

I bought extra memory and a card reader and was ready to order the
lens mate and sun pack.

I am just ticked off that I can't get the camera I want without the
flaws.

Sorry for your trouble, but prove to me that you will not find the
same problem with Sony cameras. Do we know what the tollerance
level is in consumer digi cams for hot pixels? My guess is that
all companies only check for a big issues on hot pixels. If you
asked 95%+ of all digicam owners they would not even know what you
are talking about.

I am not saying that this is not a problem and the you should keep
a camera with hot pixels. But the more complex the camera,
generally the more complex the users and you will see this more
often. I will say as a current owner of a very expensive Sony
digicam (D700 bought two years ago) to claim Sony is good at QC is
a joke. Almost none of these cameras shipped could not do manual
focus. The firmware is not upgradable. And many owners had tons
of other horror stories. Then try and get an answer from Sony. I
hope they are better, but my experience is that the phrase Sony
Customer support is an oxymorn.

Ed

I'll drop it when I am ready!

I had to take time out of my day to return a camera
3 TIMES because Canon is trying to pass off defective electronics
on consumers, people need to be warned.

I work hard for my money, and I will not let some company CANON
Hustle me out of it.

We have laws in the US because of companys like Canon

Nahau

I have been reading the threads for 2 mounths and Canon problems
stick out like a sore thumb. Some call it a bad batch.
I don't think this is the case.

I feel bad for all the G1 owners who bought on line,it has got to be
a pain sending the camera in for days or weeks at a time.

I think the Government needs to get involved with this, and for all
the G1 people who say don't blame Canon, if their was a class action
lawsuite You people would be the first to sign up for it.

You've said your say, why don't you drop it. Obviously, you seem to
be a Sony lover, becuase you'd have to be one if you even consider
purchasing a camera with proprietory memory devices.

You are not going to find a Sony that has all the features of the
G1, period.

All consumer electronics compnanies are having quality control
issues. The more complex these things become, the more chance of
something not making it out of the factory working correctly. There
was an article written for a major newspaper and posted on
MSNBC.com recently talking about all the electronic gadget failures
of the last couple of years, how gadgets sent out to reviewers
don't even work half the time.

So, it isn't just Canon. Everyone is having these issues. It only
makes sense that if you had a camera from a bad batch, purchasing
more of the same model from the same store, the odds are pretty
good that you'll get more from the same batch.

So, if you were interested enough to buy the G1 in the first place,
I would try again, but at a different store. If you have your own
memory card and a card reader at home (almost a must for digicam
hunters!), then I would try out G1's in different stores until you
find one that works like you like.

If you don't mind the lack of features and proprietory memory of
the Sony, then by all means, buy one and enjoy.

Have a good one,
CRT_Leech

 

[nahau]

Pete,

I said a agreed with what Mike wrote in that I truly believe that "all" camera companies have problems with QC. I was not trying to knock you!!

The fact that my G1 has a green stuck pixel on the LCD is not much concern for me. Should I return it anyways since this is an obvious defect?? How about if I return my Oly 35mm "Auto focus" because it sometimes shoots photos "out of focus"! Or my JVC camcorder because it too has to hunt around for focus? Should I also tell all my friends who own 950s and 990s that they too should return their cameras because although they supposedly have a better focusing system than the G1, they still shoot photos out of focus and they have hot pixels to boot? How about several of my friends who own TRV900s and TRV20s that they should return their digital camcorders because they have stuck pixels on their great Sony LCDs? How about some other friends that have stuck pixel elements on their Laptops???

Look, the point is that I have seen enough of bad problems from all different manufactures. Canon has been around for a while, so has Sony, and so has Nikon. They will all produce losers now and then....and then they will produce more!! What the heck can we do about it except not buy from the manufactures we don't like??!

Some things are acceptable to me and some are not. In your case, being so close with the ability to exchange your camera, I would have done the same thing. I don't blame you!! But tell me, what is all of this about how Canon is worse than anyone else and how the government should get involved??? Do you really think the government gives a sh-- about a stinkin hot pixel...much less us??

If you're not satisfied, then that's fine! I fully understand that you feel pissed at the whole situation. I would be too!! But really, insulting everyone here by saying "you people" as if we are idiots for liking our G1s is really uncalled for. That kind of reference only turns people against you and nothing you say further will matter. Look at some of the responses you're getting now. It turned from totally trying to help you, to get the hell out of here and go buy your damn Sony (in so many words of course)!!

So look, return your G1, buy your Sony, and be happy. What else is there for you to do? Good luck....really!
nahau

I have been reading the threads for 2 mounths and Canon problems
stick out like a sore thumb. Some call it a bad batch.
I don't think this is the case.

I feel bad for all the G1 owners who bought on line,it has got to be
a pain sending the camera in for days or weeks at a time.

I think the Government needs to get involved with this, and for all
the G1 people who say don't blame Canon, if their was a class action
lawsuite You people would be the first to sign up for it.

http://www.dpreview.com/forums/read.asp?forum=1010&message=829524&query=QC

Yes, it is funny that Sony makes all these sensors. If I were in
charge of Canon's Vendor QC department I'd slap Sony with an ISO
9001 audit. There is always the suspicion that Sony keeps the
"good" ones for themselves and sells the "B" quality chips to
competitors. Who knows? Canon has an excellent reputation for
quality and I doubt if they want their image tarnished by this.
The G1 is an outstanding camera, and it doesn't need these kinds of
nagging problems.

SteveB

I had mine now shipped to the Canon Factory Store for exchanging
the CCD (or mapping the stuck pixel out).

Don't know who to believe anymore, isn't it ?

Good luck with Sony, keep us updated, you never know,
nadim

The last camera I returned tonight. I got this camera today I took
pictures
in the store,We had a problem loading the software on their PC
so I took it home and downloaded the pictures to my PC.
I saved it to a disk and took it back.

Canon can keep it!

My Question is- Were the hot spots something that showed up on
regular pictures (print or screen) or did you have to do the
extreme tests to make them apparent?

Hope you have better luck with the Sony!

ERIC F.

I have returned 3 G1 cameras in one week, for hot spots in the image.
The store Tech and I went over each one he could not believe it.
Needless to say I don't think they will be recommending the G1 to
anyone.
But they were very excited about the new Sony cameras that are coming
Out.

 

[Ken W.]

That would make a lot of sense, wouldn't it? I don't think that Canon isn't admitting there is a problem. The fact is it is probably costing them a lot to replace/repair defective cameras, which they seem happy enough to do. I understand though, from a customer's point of view, that it is very frustrating and a big hassle to have to keep asking for an exchange...something I absolutely hate doing. Even worse if you buy online. If you do end up trying for a G1 again, I wish you good luck. Perhaps trying another store. Maybe they have a "better batch". You never know.

Ken

Thanks for sharing your experience.

I have not totally made up my mind, if Canon would just admit
There is a problem and release a software patch that we could
download that would scan And map out the hot pixels.
I don't mind the loss of a few bad pixels I just don't want to see
them.

I too am sorry about the trouble you've experienced. My first G1
had a hot pixel on the CCD, one on the LCD and a little defect on
the top LCD. I ordered online and had to go through the hassle of
exchanging it. The second camera I got was perfect in every way. I
love the camera and really enjoy using it. I have learned more
about photography in general since I got the G1 and actually know
more about my old Olympus IS-1 now than before, not that I've
actually used the IS-1 since. My point is, the G1 is a really nice
camera if you can get one without the usual defects. I'm sorry that
you won't be joining us in the Canon forum. If you decide to go for
the Sony, I'm sure you'll enjoy it as it seems like a really good
camera too.

Ken

I just want a camera that works well, something I can grow into.
I am willing to spend full retail.
What more does a company want.

I thought with all the features of the G1 it would be the perfect
camera
and I think it could be if it were not for the red spots on the
pictures.

I bought extra memory and a card reader and was ready to order the
lens mate and sun pack.

I am just ticked off that I can't get the camera I want without the
flaws.

Sorry for your trouble, but prove to me that you will not find the
same problem with Sony cameras. Do we know what the tollerance
level is in consumer digi cams for hot pixels? My guess is that
all companies only check for a big issues on hot pixels. If you
asked 95%+ of all digicam owners they would not even know what you
are talking about.

I am not saying that this is not a problem and the you should keep
a camera with hot pixels. But the more complex the camera,
generally the more complex the users and you will see this more
often. I will say as a current owner of a very expensive Sony
digicam (D700 bought two years ago) to claim Sony is good at QC is
a joke. Almost none of these cameras shipped could not do manual
focus. The firmware is not upgradable. And many owners had tons
of other horror stories. Then try and get an answer from Sony. I
hope they are better, but my experience is that the phrase Sony
Customer support is an oxymorn.

Ed

I'll drop it when I am ready!

I had to take time out of my day to return a camera
3 TIMES because Canon is trying to pass off defective electronics
on consumers, people need to be warned.

I work hard for my money, and I will not let some company CANON
Hustle me out of it.

We have laws in the US because of companys like Canon

Nahau

I have been reading the threads for 2 mounths and Canon problems
stick out like a sore thumb. Some call it a bad batch.
I don't think this is the case.

I feel bad for all the G1 owners who bought on line,it has got to be
a pain sending the camera in for days or weeks at a time.

I think the Government needs to get involved with this, and for all
the G1 people who say don't blame Canon, if their was a class action
lawsuite You people would be the first to sign up for it.

You've said your say, why don't you drop it. Obviously, you seem to
be a Sony lover, becuase you'd have to be one if you even consider
purchasing a camera with proprietory memory devices.

You are not going to find a Sony that has all the features of the
G1, period.

All consumer electronics compnanies are having quality control
issues. The more complex these things become, the more chance of
something not making it out of the factory working correctly. There
was an article written for a major newspaper and posted on
MSNBC.com recently talking about all the electronic gadget failures
of the last couple of years, how gadgets sent out to reviewers
don't even work half the time.

So, it isn't just Canon. Everyone is having these issues. It only
makes sense that if you had a camera from a bad batch, purchasing
more of the same model from the same store, the odds are pretty
good that you'll get more from the same batch.

So, if you were interested enough to buy the G1 in the first place,
I would try again, but at a different store. If you have your own
memory card and a card reader at home (almost a must for digicam
hunters!), then I would try out G1's in different stores until you
find one that works like you like.

If you don't mind the lack of features and proprietory memory of
the Sony, then by all means, buy one and enjoy.

Have a good one,
CRT_Leech