10D focus problem acknowledged by Canon France?

[LanceD]

Read this piece from http://www.photoxels.com/news.html

Canon EOS-10D AF Problem Acknowledged

Canon France has taken the first step to publicly acknowledge the 'front focus' and 'back focus' problems some owners of the 10D have been experiencing. As usual, when the problems were first voiced on the different digital camera forums, some took it upon themselves to castigate the 'complainers' because 'my 10D focuses perfectly, so go learn how to take pictures.' But when more complaints started pouring in and this time from professional photographers, we knew something was not right. Luminous Landscape made an open appeal to Canon USA to clarify the situation and are still awaiting a reply. French photography magazine Chasseur d'Images made a similar request to Canon France and received an official acknowledgement of the autofocus problem. (They're still maintaining it affects only a small percentage of owners, though.) The good news is that it is easily fixed with a simple firmware adjustment by Canon. Well, there you have it. It happens. Just don't complain about it, send it in for repairs. And enjoy your excellent Canon EOS-10D.

--
Lance

 

[JoeSchmoe]

Thanks, Lance. That's very interesting for someone like me who's sitting on the sidelines waiting to see this focus problem resolved or disproved before jumping on the 10D bandwagon. However, I couldn't find the article on the page you linked.

Joe

Read this piece from http://www.photoxels.com/news.html

Canon EOS-10D AF Problem Acknowledged

Canon France has taken the first step to publicly acknowledge the
'front focus' and 'back focus' problems some owners of the 10D have
been experiencing. As usual, when the problems were first voiced on
the different digital camera forums, some took it upon themselves
to castigate the 'complainers' because 'my 10D focuses perfectly,
so go learn how to take pictures.' But when more complaints started
pouring in and this time from professional photographers, we knew
something was not right. Luminous Landscape made an open appeal to
Canon USA to clarify the situation and are still awaiting a reply.
French photography magazine Chasseur d'Images made a similar
request to Canon France and received an official acknowledgement of
the autofocus problem. (They're still maintaining it affects only a
small percentage of owners, though.) The good news is that it is
easily fixed with a simple firmware adjustment by Canon. Well,
there you have it. It happens. Just don't complain about it, send
it in for repairs. And enjoy your excellent Canon EOS-10D.

--
Lance

--
http://www.pbase.com/josephthai

 

[LanceD]

It's somewhere at the bottom of the page Joe. Actually, after posting this msg, I went over Canon SLR forum. Interestingly, many there stated that they don't believe it. I can't confirm it. Just posted what I read.

Joe

Read this piece from http://www.photoxels.com/news.html

Canon EOS-10D AF Problem Acknowledged

Canon France has taken the first step to publicly acknowledge the
'front focus' and 'back focus' problems some owners of the 10D have
been experiencing. As usual, when the problems were first voiced on
the different digital camera forums, some took it upon themselves
to castigate the 'complainers' because 'my 10D focuses perfectly,
so go learn how to take pictures.' But when more complaints started
pouring in and this time from professional photographers, we knew
something was not right. Luminous Landscape made an open appeal to
Canon USA to clarify the situation and are still awaiting a reply.
French photography magazine Chasseur d'Images made a similar
request to Canon France and received an official acknowledgement of
the autofocus problem. (They're still maintaining it affects only a
small percentage of owners, though.) The good news is that it is
easily fixed with a simple firmware adjustment by Canon. Well,
there you have it. It happens. Just don't complain about it, send
it in for repairs. And enjoy your excellent Canon EOS-10D.

--
Lance

--
http://www.pbase.com/josephthai

--
Lance

 

[1ofUs!]

The firmware upgrade will not fix the problems. The camera must be sent in with the lenses to callibrate them to each other. The problem may reappear with new lenses. Although I agree that many/some people do have problem lenses-camera combos, the AF system and the differences between lenses do lend themselves to misfocus if one doesn't thouroughly understand their equipment. 2 new lenses and a lot of practice and trial and error, later, I'm starting to get an acceptable number of "on" shots with my 10d. User error or equipment? Some of both. Cindy

Read this piece from http://www.photoxels.com/news.html

Canon EOS-10D AF Problem Acknowledged

Canon France has taken the first step to publicly acknowledge the
'front focus' and 'back focus' problems some owners of the 10D have
been experiencing. As usual, when the problems were first voiced on
the different digital camera forums, some took it upon themselves
to castigate the 'complainers' because 'my 10D focuses perfectly,
so go learn how to take pictures.' But when more complaints started
pouring in and this time from professional photographers, we knew
something was not right. Luminous Landscape made an open appeal to
Canon USA to clarify the situation and are still awaiting a reply.
French photography magazine Chasseur d'Images made a similar
request to Canon France and received an official acknowledgement of
the autofocus problem. (They're still maintaining it affects only a
small percentage of owners, though.) The good news is that it is
easily fixed with a simple firmware adjustment by Canon. Well,
there you have it. It happens. Just don't complain about it, send
it in for repairs. And enjoy your excellent Canon EOS-10D.

--
Lance

--
CindyD or SarahD
If one of us is laughing, and the other one isn't, one of us must be wrong...

 

[Harry Behret]

Cindy,

I really want to move over to DSLR, want those higher ISOs. But I'm just not comfortable with dropping $1000+ for a camera body and then playing a game of Russian Roulette with every lens I buy for the camera.

I've seen great results from the 10d but I have also heard too many stories of frustration with the focusing. I'm going to have to wait a bit and see how this sorts itself out.

Harry

http://www.pbase.com/hpb

 

[1ofUs!]

I think most of the cameras do not actually have the focusing problems. What we are seeing is variation in lenses, which has always been an issue although being new to slrs I wasn't aware of that. I don't think that will change anytime soon. Also, the AF systems are different than what we are used to in the Sony cams, and I don't think that will change either. Another factor is the DOF which can be difficult to manage when you are used to such a generous portion with the 7*7. A slight misfocus will put your shot just enough out of the focus plain to make it look soft. That will not change either. It just takes some getting used to. I'm over 3000 shots in less than a month and I'm finally just starting to get it down and still have a lot to learn. If you want one get one. I would just be careful about who you buy it from and if you can check out each lens thoroughly in the store. That is something I don't have the luxury of since I live 90 miles from the nearest camera store and they don't have much selection. It is a great camera that requires an investment in not only $$$$ but time and patience. This is more or less a grab shot in low light taken from 20 feet away (although my camera was on a tripod set up for some landscapes). I would have botched the focus horribly the first week I had the camera. Now - I think it did quite well. Zoomed in at full res you can see more detail than would ever be necessary. . . lol



Cheers, Cindy

Cindy,

I really want to move over to DSLR, want those higher ISOs. But I'm
just not comfortable with dropping $1000+ for a camera body and
then playing a game of Russian Roulette with every lens I buy for
the camera.
I've seen great results from the 10d but I have also heard too many
stories of frustration with the focusing. I'm going to have to wait
a bit and see how this sorts itself out.

Harry

http://www.pbase.com/hpb

--
CindyD or SarahD
If one of us is laughing, and the other one isn't, one of us must be wrong...

 

[Joe Reilly129599]

I had to return two (2) 10Ds to get what I paid for, but I am thrilled with the results I am now getting. Reference my recent CSLRTF post on this point....

http://forums.dpreview.com/forums/read.asp?forum=1019&message=5530413

I know some have been frustrated, and I have spent time frustrated as well, but once the equipment/acclimation curve is ldone, the reward is tremendous. I cannot describe how much enjoyment I get from my new camera.

Joe

Cheers, Cindy

Cindy,

I really want to move over to DSLR, want those higher ISOs. But I'm
just not comfortable with dropping $1000+ for a camera body and
then playing a game of Russian Roulette with every lens I buy for
the camera.
I've seen great results from the 10d but I have also heard too many
stories of frustration with the focusing. I'm going to have to wait
a bit and see how this sorts itself out.

Harry

http://www.pbase.com/hpb

--
CindyD or SarahD
If one of us is laughing, and the other one isn't, one of us must
be wrong...

 

[Shutter.]

http://forums.dpreview.com/forums/read.asp?forum=1009&message=5552573

Read this piece from http://www.photoxels.com/news.html

Canon EOS-10D AF Problem Acknowledged

Canon France has taken the first step to publicly acknowledge the
'front focus' and 'back focus' problems some owners of the 10D have
been experiencing. As usual, when the problems were first voiced on
the different digital camera forums, some took it upon themselves
to castigate the 'complainers' because 'my 10D focuses perfectly,
so go learn how to take pictures.' But when more complaints started
pouring in and this time from professional photographers, we knew
something was not right. Luminous Landscape made an open appeal to
Canon USA to clarify the situation and are still awaiting a reply.
French photography magazine Chasseur d'Images made a similar
request to Canon France and received an official acknowledgement of
the autofocus problem. (They're still maintaining it affects only a
small percentage of owners, though.) The good news is that it is
easily fixed with a simple firmware adjustment by Canon. Well,
there you have it. It happens. Just don't complain about it, send
it in for repairs. And enjoy your excellent Canon EOS-10D.

--
Lance

--
Jim Fuglestad

Skill in photography is acquired by practice and not by purchase. -Percy W. Harris
Our existence is determined by the truths we tell.
Why simply live and let live? Live and help live.
http://www.pbase.com/jfuglestad/galleries

 

[1ofUs!]

I'm not quite with you yet but fill confident now that I will get there too. It is so exciting to start seeing the good results! Cindy

http://forums.dpreview.com/forums/read.asp?forum=1019&message=5530413

I know some have been frustrated, and I have spent time frustrated
as well, but once the equipment/acclimation curve is ldone, the
reward is tremendous. I cannot describe how much enjoyment I get
from my new camera.

Joe

Cheers, Cindy

Cindy,

I really want to move over to DSLR, want those higher ISOs. But I'm
just not comfortable with dropping $1000+ for a camera body and
then playing a game of Russian Roulette with every lens I buy for
the camera.
I've seen great results from the 10d but I have also heard too many
stories of frustration with the focusing. I'm going to have to wait
a bit and see how this sorts itself out.

Harry

http://www.pbase.com/hpb

--
CindyD or SarahD
If one of us is laughing, and the other one isn't, one of us must
be wrong...

--
CindyD or SarahD
If one of us is laughing, and the other one isn't, one of us must be wrong...

 

[William J. Shackelford]

I think Harry is right on target.

Before we had forums such as this one, we wouldn't even have known a problem exists with the 10-D. It would be foolish to ignore the statistical evidence.

Since I'm not a pro, I can use my 717 and wait for a DSLR with no problems. If I were a pro or semi-pro and had to have a DSLR now, I'd go with another camera. Simple as that.

Jack

Read this piece from http://www.photoxels.com/news.html

Canon EOS-10D AF Problem Acknowledged

Canon France has taken the first step to publicly acknowledge the
'front focus' and 'back focus' problems some owners of the 10D have
been experiencing. As usual, when the problems were first voiced on
the different digital camera forums, some took it upon themselves
to castigate the 'complainers' because 'my 10D focuses perfectly,
so go learn how to take pictures.' But when more complaints started
pouring in and this time from professional photographers, we knew
something was not right. Luminous Landscape made an open appeal to
Canon USA to clarify the situation and are still awaiting a reply.
French photography magazine Chasseur d'Images made a similar
request to Canon France and received an official acknowledgement of
the autofocus problem. (They're still maintaining it affects only a
small percentage of owners, though.) The good news is that it is
easily fixed with a simple firmware adjustment by Canon. Well,
there you have it. It happens. Just don't complain about it, send
it in for repairs. And enjoy your excellent Canon EOS-10D.

--
Lance

 

[Ulysses]

Read this piece from http://www.photoxels.com/news.html

Canon EOS-10D AF Problem Acknowledged

Canon France has taken the first step to publicly acknowledge the
'front focus' and 'back focus' problems some owners of the 10D have
been experiencing. As usual, when the problems were first voiced on
the different digital camera forums, some took it upon themselves
to castigate the 'complainers' because 'my 10D focuses perfectly,
so go learn how to take pictures.' But when more complaints started
pouring in and this time from professional photographers, we knew
something was not right. Luminous Landscape made an open appeal to
Canon USA to clarify the situation and are still awaiting a reply.
French photography magazine Chasseur d'Images made a similar
request to Canon France and received an official acknowledgement of
the autofocus problem. (They're still maintaining it affects only a
small percentage of owners, though.) The good news is that it is
easily fixed with a simple firmware adjustment by Canon. Well,
there you have it. It happens. Just don't complain about it, send
it in for repairs. And enjoy your excellent Canon EOS-10D.

--
Lance

--

Ulysses

 

[1ofUs!]

lol. It's like going without caffeine . . . you want it sooo much. lol.
You can at least take part in Joe's totally positive thread above. Cindy

http://forums.dpreview.com/forums/read.asp?forum=1009&message=5552573

--
CindyD or SarahD
If one of us is laughing, and the other one isn't, one of us must be wrong...

 

[1ofUs!]

Since I'm not a pro, I can use my 717 and wait for a DSLR with no
problems.

Sadly I think you would be waiting forever

If I were a pro or semi-pro and had to have a DSLR now,

I'd go with another camera. Simple as that.

They all have their demons. I just had a conversation with a Nikon using pro (30 years). He wasn't surprised at my AF frustrations. Said if I wasn't happy with Canon's system definitely don't go to Nikon as it is even worse. He doesn't trust AF on any of them and uses almost all MF. I'm not making excuses for the manufacturers, I just think SLR systems have some degree of difficulty in getting AF systems to work perfectly all the time with all lenses in all conditions. Cindy

Jack

Read this piece from http://www.photoxels.com/news.html

Canon EOS-10D AF Problem Acknowledged

Canon France has taken the first step to publicly acknowledge the
'front focus' and 'back focus' problems some owners of the 10D have
been experiencing. As usual, when the problems were first voiced on
the different digital camera forums, some took it upon themselves
to castigate the 'complainers' because 'my 10D focuses perfectly,
so go learn how to take pictures.' But when more complaints started
pouring in and this time from professional photographers, we knew
something was not right. Luminous Landscape made an open appeal to
Canon USA to clarify the situation and are still awaiting a reply.
French photography magazine Chasseur d'Images made a similar
request to Canon France and received an official acknowledgement of
the autofocus problem. (They're still maintaining it affects only a
small percentage of owners, though.) The good news is that it is
easily fixed with a simple firmware adjustment by Canon. Well,
there you have it. It happens. Just don't complain about it, send
it in for repairs. And enjoy your excellent Canon EOS-10D.

--
Lance

--
CindyD or SarahD
If one of us is laughing, and the other one isn't, one of us must be wrong...

 

[Shutter.]

http://forums.dpreview.com/forums/read.asp?forum=1009&message=5552573

--
CindyD or SarahD
If one of us is laughing, and the other one isn't, one of us must
be wrong...

--
Jim Fuglestad

Skill in photography is acquired by practice and not by purchase. -Percy W. Harris
Our existence is determined by the truths we tell.
Why simply live and let live? Live and help live.
http://www.pbase.com/jfuglestad/galleries

 

[JoeSchmoe]

Joe,

The 10D shots you posted are amazing. So clear and rich in suble color and tone, and no noise to speak of. Of course, the compositions are wonderful.

What was wrong with your first two 10Ds, and how did you find out? Also, what lens(es) did you end up with?

Joe

http://forums.dpreview.com/forums/read.asp?forum=1019&message=5530413

I know some have been frustrated, and I have spent time frustrated
as well, but once the equipment/acclimation curve is ldone, the
reward is tremendous. I cannot describe how much enjoyment I get
from my new camera.

Joe

Cheers, Cindy

Cindy,

I really want to move over to DSLR, want those higher ISOs. But I'm
just not comfortable with dropping $1000+ for a camera body and
then playing a game of Russian Roulette with every lens I buy for
the camera.
I've seen great results from the 10d but I have also heard too many
stories of frustration with the focusing. I'm going to have to wait
a bit and see how this sorts itself out.

Harry

http://www.pbase.com/hpb

--
CindyD or SarahD
If one of us is laughing, and the other one isn't, one of us must
be wrong...

--
http://www.pbase.com/josephthai

 

[JoeSchmoe]

Question is, will the French surrender to the AF problem or combat it?

Sorry for the nationalistic humor; I just couldn't resist.

Read this piece from http://www.photoxels.com/news.html

Canon EOS-10D AF Problem Acknowledged

Canon France has taken the first step to publicly acknowledge the
'front focus' and 'back focus' problems some owners of the 10D have
been experiencing. As usual, when the problems were first voiced on
the different digital camera forums, some took it upon themselves
to castigate the 'complainers' because 'my 10D focuses perfectly,
so go learn how to take pictures.' But when more complaints started
pouring in and this time from professional photographers, we knew
something was not right. Luminous Landscape made an open appeal to
Canon USA to clarify the situation and are still awaiting a reply.
French photography magazine Chasseur d'Images made a similar
request to Canon France and received an official acknowledgement of
the autofocus problem. (They're still maintaining it affects only a
small percentage of owners, though.) The good news is that it is
easily fixed with a simple firmware adjustment by Canon. Well,
there you have it. It happens. Just don't complain about it, send
it in for repairs. And enjoy your excellent Canon EOS-10D.

--
Lance

--

Ulysses

--
http://www.pbase.com/josephthai

 

[JoeSchmoe]

Nevermind, Joe. I read through your thread and got my answers.

The 10D shots you posted are amazing. So clear and rich in suble
color and tone, and no noise to speak of. Of course, the
compositions are wonderful.

What was wrong with your first two 10Ds, and how did you find out?
Also, what lens(es) did you end up with?

Joe

http://forums.dpreview.com/forums/read.asp?forum=1019&message=5530413

I know some have been frustrated, and I have spent time frustrated
as well, but once the equipment/acclimation curve is ldone, the
reward is tremendous. I cannot describe how much enjoyment I get
from my new camera.

Joe

Cheers, Cindy

Cindy,

I really want to move over to DSLR, want those higher ISOs. But I'm
just not comfortable with dropping $1000+ for a camera body and
then playing a game of Russian Roulette with every lens I buy for
the camera.
I've seen great results from the 10d but I have also heard too many
stories of frustration with the focusing. I'm going to have to wait
a bit and see how this sorts itself out.

Harry

http://www.pbase.com/hpb

--
CindyD or SarahD
If one of us is laughing, and the other one isn't, one of us must
be wrong...

--
http://www.pbase.com/josephthai

--
http://www.pbase.com/josephthai

 

[LanceD]

I knew you would read hehehe

Read this piece from http://www.photoxels.com/news.html

Canon EOS-10D AF Problem Acknowledged

Canon France has taken the first step to publicly acknowledge the
'front focus' and 'back focus' problems some owners of the 10D have
been experiencing. As usual, when the problems were first voiced on
the different digital camera forums, some took it upon themselves
to castigate the 'complainers' because 'my 10D focuses perfectly,
so go learn how to take pictures.' But when more complaints started
pouring in and this time from professional photographers, we knew
something was not right. Luminous Landscape made an open appeal to
Canon USA to clarify the situation and are still awaiting a reply.
French photography magazine Chasseur d'Images made a similar
request to Canon France and received an official acknowledgement of
the autofocus problem. (They're still maintaining it affects only a
small percentage of owners, though.) The good news is that it is
easily fixed with a simple firmware adjustment by Canon. Well,
there you have it. It happens. Just don't complain about it, send
it in for repairs. And enjoy your excellent Canon EOS-10D.

--
Lance

--
Jim Fuglestad
Skill in photography is acquired by practice and not by purchase.
-Percy W. Harris
Our existence is determined by the truths we tell.
Why simply live and let live? Live and help live.
http://www.pbase.com/jfuglestad/galleries

--
Lance

 

[LanceD]

Now I know why I should buy a 10D from Walmart (YES, they carry it) because I would need their "no question ask" return policy hehe

http://forums.dpreview.com/forums/read.asp?forum=1019&message=5530413

I know some have been frustrated, and I have spent time frustrated
as well, but once the equipment/acclimation curve is ldone, the
reward is tremendous. I cannot describe how much enjoyment I get
from my new camera.

Joe

Cheers, Cindy

Cindy,

I really want to move over to DSLR, want those higher ISOs. But I'm
just not comfortable with dropping $1000+ for a camera body and
then playing a game of Russian Roulette with every lens I buy for
the camera.
I've seen great results from the 10d but I have also heard too many
stories of frustration with the focusing. I'm going to have to wait
a bit and see how this sorts itself out.

Harry

http://www.pbase.com/hpb

--
CindyD or SarahD
If one of us is laughing, and the other one isn't, one of us must
be wrong...

--
Lance

 

[JoeSchmoe]

Lance, do you know if they have it offline as well as online?

http://forums.dpreview.com/forums/read.asp?forum=1019&message=5530413

I know some have been frustrated, and I have spent time frustrated
as well, but once the equipment/acclimation curve is ldone, the
reward is tremendous. I cannot describe how much enjoyment I get
from my new camera.

Joe

Cheers, Cindy

Cindy,

I really want to move over to DSLR, want those higher ISOs. But I'm
just not comfortable with dropping $1000+ for a camera body and
then playing a game of Russian Roulette with every lens I buy for
the camera.
I've seen great results from the 10d but I have also heard too many
stories of frustration with the focusing. I'm going to have to wait
a bit and see how this sorts itself out.

Harry

http://www.pbase.com/hpb

--
CindyD or SarahD
If one of us is laughing, and the other one isn't, one of us must
be wrong...

--
Lance

--
http://www.pbase.com/josephthai