Adobe Bridge 2024

[William Green]

I’m a long- term subscriber to Adobe CC (Photoshop, Illustrator, Bridge, ACR and Lightroom, etc). Since Adobe introduced Bridge 2024 - and, indeed, with the previous three editions at least - I’ve experienced constant freezing of the software. In other words, it’s unresponsive. I go through the motions of having to force it to quit, etc, etc, and then try reopening until the next time it’s unresponsive! This happens about every ten minutes, making it almost impossible to use the software. Very frustrating - to put it mildly!

I’ve removed all previous versions of Bridge. Have also checked Adobe’s website but can find no solutions.

Sometime I’m not even able to ‘import from devices’ when downloading from a memory card unless I quit Bridge first and restart my iMac!

Any advice and/or guidance would be much appreciated!

Not sure if Mac Talk is the appropriate place for this thread, but as a dedicated Mac user - I have an iMac and a MacBook Pro, etc - I thought this might be a good starting place. (There used to be thread for post processing, but it looks like it’s been removed since the new owners of DP Review took over.)

 

[Leon Wittwer]

You might try reloading the entire OS and the Adobe packages. There also may be a conflict with some other software on your system.

 

[Jk1002]

What is your system configuration? And what is the file size your handling?

I use Bridge with the Elements Plugin, and then Elements with a Canon Plugin to print..

I do experience occasional freezes but not every 10 minutes.

 

[lumigraphics]

Bridge 2023 and 2024 are complete rewrites and IMHO complete garbage. Adobe really screwed up. I use Bridge in production and haven't been able to move off Bridge 2022 (which is mediocre but still head and shoulders above the newer releases.)

 

[dmanthree]

I'm running it on a MacBook with an M1 pro chipset. No issues for me so far. I'd remove and reinstall the entire package and see if that helps. Yes, it's a PITA, but it might work.

 

[William Green]

You might try reloading the entire OS and the Adobe packages. There also may be a conflict with some other software on your system.

Tried that, but it didn’t solve the problem! Bridge still unresponsive after about ten or fifteen minutes!

Have even followed advice from the Adobe forum, but to no avail!

 

[William Green]

What is your system configuration? And what is the file size your handling?

I use Bridge with the Elements Plugin, and then Elements with a Canon Plugin to print..

I do experience occasional freezes but not every 10 minutes.

Not sure what you mean by ‘system configuration’? File sizes are Raw files downloaded from memory cards and cameras (Canon 5D III and Canon M6 II).

Even after uninstalling and starting from scratch, Bridge still unresponsive after ten or fifteen minutes!

 

[William Green]

I'm running it on a MacBook with an M1 pro chipset. No issues for me so far. I'd remove and reinstall the entire package and see if that helps. Yes, it's a PITA, but it might work.

Have reinstalled entire package, but still Bridge freezes every ten or fifteen minutes!

 

[dmanthree]

You might try reloading the entire OS and the Adobe packages. There also may be a conflict with some other software on your system.

Tried that, but it didn’t solve the problem! Bridge still unresponsive after about ten or fifteen minutes!

Have even followed advice from the Adobe forum, but to no avail!

Sorry to hear that. Other than starting from scratch with the entire OS, I've got nothing.

 

[Jk1002]

I mean processor and much memory do you have, If your trying to work through 48Megapixel files with 8GB of memory that may make things screwy.

My M2 with 16GB is definitely busy when I print via plugin to my canon printer

 

[dmanthree]

I'm running it on a MacBook with an M1 pro chipset. No issues for me so far. I'd remove and reinstall the entire package and see if that helps. Yes, it's a PITA, but it might work.

Have reinstalled entire package, but still Bridge freezes every ten or fifteen minutes!

Does it create a crash log? Is there any clue in the system logs?

 

[lightandaprayer]

I'm running it on a MacBook with an M1 pro chipset. No issues for me so far. I'd remove and reinstall the entire package and see if that helps. Yes, it's a PITA, but it might work.

Have reinstalled entire package, but still Bridge freezes every ten or fifteen minutes!

Does it create a crash log? Is there any clue in the system logs?

If the OP is going to avail himself of the Mac logs and is new at it, the info and downloads at Explainer: Logs (courtesy of The Eclectic Light Company) may prove helpful. . .

 

[DM-CO]

I’m a long- term subscriber to Adobe CC (Photoshop, Illustrator, Bridge, ACR and Lightroom, etc). Since Adobe introduced Bridge 2024 - and, indeed, with the previous three editions at least - I’ve experienced constant freezing of the software. In other words, it’s unresponsive. I go through the motions of having to force it to quit, etc, etc, and then try reopening until the next time it’s unresponsive! This happens about every ten minutes, making it almost impossible to use the software. Very frustrating - to put it mildly!

I’ve removed all previous versions of Bridge. Have also checked Adobe’s website but can find no solutions.

Sometime I’m not even able to ‘import from devices’ when downloading from a memory card unless I quit Bridge first and restart my iMac!

Any advice and/or guidance would be much appreciated!

Not sure if Mac Talk is the appropriate place for this thread, but as a dedicated Mac user - I have an iMac and a MacBook Pro, etc - I thought this might be a good starting place. (There used to be thread for post processing, but it looks like it’s been removed since the new owners of DP Review took over.)

My apologies of you posted this info already. But that (in the subject line) info might help.

 

[William Green]

Thanks for the advice everyone.

Thanks to Adobe in California, the problem’s now resolved! I used Adobe’s remote support system and a representative resolved the issue! Not sure exactly what the issue was, but it required the Adobe rep to go into particular layers under Utilities and force quit certain functions. On relaunching Bridge, it opened immediately and hasn’t frozen again!

Have also been sent a message from Adobe about what action I can take should Bridge freeze again.

 

[Philip Eihuyar]

Thanks for the advice everyone.

Thanks to Adobe in California, the problem’s now resolved! I used Adobe’s remote support system and a representative resolved the issue! Not sure exactly what the issue was, but it required the Adobe rep to go into particular layers under Utilities and force quit certain functions. On relaunching Bridge, it opened immediately and hasn’t frozen again!

GB RAM. Have also been sent a message from Adobe about what action I can take should Bridge freeze again.

Interesting. If you remember what utilities were involved in resolving it, please post back. And your mac configuration - is it M1 or 2 or an intel mac. Which OS and how much RAM dodoes your machine have. That might help others who might have this issue.

I use a free version of 2023 Adobe Bridge on an 2019 intel MBP with 32. Works fine.

 

[William Green]

Thanks for the advice everyone.

Thanks to Adobe in California, the problem’s now resolved! I used Adobe’s remote support system and a representative resolved the issue! Not sure exactly what the issue was, but it required the Adobe rep to go into particular layers under Utilities and force quit certain functions. On relaunching Bridge, it opened immediately and hasn’t frozen again!

GB RAM. Have also been sent a message from Adobe about what action I can take should Bridge freeze again.

Interesting. If you remember what utilities were involved in resolving it, please post back. And your mac configuration - is it M1 or 2 or an intel mac. Which OS and how much RAM dodoes your machine have. That might help others who might have this issue.

I use a free version of 2023 Adobe Bridge on an 2019 intel MBP with 32. Works fine.

The issue was connected to the cache and within utilities. Unfortunately the Adobe rep worked so quickly when accessing utilities that it was difficult following exactly what he-she did. What was noticeable is that he-she deleted a few files from utilities.

Subsequently, I’ve discovered that my iMac is now considered ‘vintage’! It was purchased in 2015! It can now no longer accept new OS updates. This means it’s unable to run the latest updates for Adobe Photoshop and Adobe Camera Raw! Guess what I’ll be getting myself for my next birthday?!?

 

[vtpeters]

I've been using Adobe Bridge mainly for mass renaming of files.

I've noticed that, compared to previous versions of Adobe Bridge, this version is considerably slower. Quite a few times opening a directory with about 500+ raw files (Nikon NEF files) from a photo session seems to take forever.

After emptying / clearing the cache of that directory in my MacBook Pro (with M1 Pro chipset) seem to speed things up for that directory. But when I copy over a new set of raw files into a different directory and open that in Bridge 2024, it takes a very long time (again) to read the files in that directory.

The issue seems cache related. But I'm not sure how to improve the performance of Bridge reading raw files (except for emptying the cache manually from within Bridge).

 

[graybalanced]

Michael Leek wrote:
Guess what I’ll be getting myself for my next birthday?!?

Hopefully your birthday is soon, if not, you might get yourself that present early…because the biggest Apple discounts are always at this exact time of year. Maybe up to the new year if lucky.