OM1 1.5 update issues

[Atho]

Bird detection not working properly after OM1 1.5 update. Thankfully I had some custom modes set up so it is working there at least and I have something to compare it to.

So apart from custom modes 1 & 2, when I shoot in manual (my preference) with bird detection AF it now only offers a green box but no white one. Furthermore that green box can get quite elongated at times as if it doesn’t know if it’s supposed to be green or white.

The update did not save one of my button functions but I haven’t gone through all the menus to see if there’s other stuff that wasn’t saved.

I updated from 1.3 and updated omds workspace prior to updating the camera.

I suppose this is a warranty issue unless someone can assist with a suggestion.

--
the whole is something besides the parts

 

[Tai_Ji_51]

Hi,

Could you now be shooting in C-AF+TR (green box when Pointer is On1, moving green points when Pointer is On2) ?

keep well

 

[Atho]

Hi,

Could you now be shooting in C-AF+TR (green box when Pointer is On1, moving green points when Pointer is On2) ?

keep well

Thanks for your response. I’m in C-AF. Tracking never worked for me on the EM1 III or II so I don’t even know where it is on the OM1.

 

[Jibzz]

I did not notice such behaviour after updating to 1.5. I did shoot some BIF and the AI detection was spot on: tracking the bird with the white square, acquiring focus with the green square in clusters.

 

[Atho]

• Jibzz wrote:

I did not notice such behaviour after updating to 1.5.

I’m pleased for you.

Idid shoot some BIF and the AI detection was spot on: tracking the bird with the white square

This is bird detection not tracking

acquiring focus with the green square in clusters.

What has this to do with the OP?

--
the whole is something besides the parts

 

[Atho]

I bought this camera on eBay from someone like myself is a regular customer of HDEW cameras. They have agreed to honour the agreement between the seller and myself so it will it will be repaired under warranty.

 

[drj3]

If it still works with the Custom mode, then it sounds like a settings problem and not a firmware update problem. If the update had changed how the camera processes the subject detection/focus boxes, it should have also been changed in your Custom mode. Maybe some setting was incorrectly set with the update or not saved when you updated.

 

[Tai_Ji_51]

Hi, this is why I first save all my customs settings C1_C4 + M to OM Workspace and get them back to camera once firmware is updated.

for instance, latest firmware update changed mode M drive from SH2 to single.

 

[Danielvr]

They have agreed to honour the agreement between the seller and myself so it will it will be repaired under warranty.

Bird detection is implemented entirely in software, so what would you like them to repair? Please save them and yourself the trouble and expenses.

If I were you, I'd save the current settings, then do a factory reset to verify that bird detection is still (or again) functional, then find the conflicting setting that is causing the problem.

 

[Atho]

They have agreed to honour the agreement between the seller and myself so it will it will be repaired under warranty.

Bird detection is implemented entirely in software, so what would you like them to repair? Please save them and yourself the trouble and expenses.
If I were you, I'd save the current settings, then do a factory reset to verify that bird detection is still (or again) functional, then find the conflicting setting that is causing the problem.

Thanks for your response.

Please advise how there could be a conflict after an update when there was none before.

And given that it was entirely unexpected your instructions could brick the camera.

I emailed the camera store informing in detail what the issue was and it was they who instructed me to send the camera to the repairer.

I imagine they have more experience with this model than you and me but I could be wrong.

I have also emailed OMDS asking for their input.

Camera has been posted and will arrive at repairer tomorrow which is one of the benefits of the grey market.

--
the whole is something besides the parts

 

[Atho]

Hi, this is why I first save all my customs settings C1_C4 + M to OM Workspace and get them back to camera once firmware is updated.

for instance, latest firmware update changed mode M drive from SH2 to single.

Thanks for your response.

Not my first Olympus/OMDS camera but the first with an issue and I’d only had the camera 9 days when I did the update but I take your point.

If however I had done as you said, would I have discovered the issue before I tried to sell it? And if it’s not a software issue I’d be stuck at that point with a paperweight, no?

 

[Atho]

• drj3 wrote:

If it still works with the Custom mode, then it sounds like a settings problem and not a firmware update problem. If the update had changed how the camera processes the subject detection/focus boxes, it should have also been changed in your Custom mode. Maybe some setting was incorrectly set with the update or not saved when you updated.

Thanks for your response.

I did have a wander around the menus and even took it out with me this morning but could not rectify the issue.

Of course I knew I could do a full reset as has been suggested elsewhere but to what end especially if it could have resulted in the loss of the function or worse which is why I emailed both the store and OMDS when I found nothing online.

So the conversation to the store would have been, uh I had this problem so I decided to do a full reset and now the camera is bricked and won’t turn on. What would be the likelihood of them agreeing to honour the previous owner’s warranty at that point?

I do remember reading just after launch about a plethora of cameras having to be sent off to the repairer for various reasons so in my mind I suppose it acquired temperamental status.

--
the whole is something besides the parts

 

[drj3]

• drj3 wrote:

If it still works with the Custom mode, then it sounds like a settings problem and not a firmware update problem. If the update had changed how the camera processes the subject detection/focus boxes, it should have also been changed in your Custom mode. Maybe some setting was incorrectly set with the update or not saved when you updated.

Thanks for your response.

I did have a wander around the menus and even took it out with me this morning but could not rectify the issue.

Of course I knew I could do a full reset as has been suggested elsewhere but to what end especially if it could have resulted in the loss of the function or worse which is why I emailed both the store and OMDS when I found nothing online.

So the conversation to the store would have been, uh I had this problem so I decided to do a full reset and now the camera is bricked and won’t turn on. What would be the likelihood of them agreeing to honour the previous owner’s warranty at that point?

I do remember reading just after launch about a plethora of cameras having to be sent off to the repairer for various reasons so in my mind I suppose it acquired temperamental status.

The only way I get a large white and somewhat smaller green box is when the AF Area Pointer set to On1. With it set to On2, I get white boxes with small green squares to indicate focus placement.

The only way I get white box replaced by a large green box with half press of the shutter button is with the AF Area Pointer set to On1 and CAF+TR.

 

[Danielvr]

Please advise how there could be a conflict after an update when there was none before.

New and changed features introduced by new firmware may not work as expected with old settings.

And given that it was entirely unexpected your instructions could brick the camera.

No, they could not. But should you ever brick your OM-1 in a different manner, instructions to un-brick it by applying a card-based firmware upgrade can be found in this forum.

 

[Atho]

• drj3 wrote:

If it still works with the Custom mode, then it sounds like a settings problem and not a firmware update problem. If the update had changed how the camera processes the subject detection/focus boxes, it should have also been changed in your Custom mode. Maybe some setting was incorrectly set with the update or not saved when you updated.

Thanks for your response.

I did have a wander around the menus and even took it out with me this morning but could not rectify the issue.

Of course I knew I could do a full reset as has been suggested elsewhere but to what end especially if it could have resulted in the loss of the function or worse which is why I emailed both the store and OMDS when I found nothing online.

So the conversation to the store would have been, uh I had this problem so I decided to do a full reset and now the camera is bricked and won’t turn on. What would be the likelihood of them agreeing to honour the previous owner’s warranty at that point?

I do remember reading just after launch about a plethora of cameras having to be sent off to the repairer for various reasons so in my mind I suppose it acquired temperamental status.

The only way I get a large white and somewhat smaller green box is when the AF Area Pointer set to On1. With it set to On2, I get white boxes with small green squares to indicate focus placement.

That’s the thing, there was only a single green box changing shape often and sometimes not even close to the bird and not even inside the the large grid that I’d chosen when trying to activate the detection mode.

The only way I get white box replaced by a large green box with half press of the shutter button is with the AF Area Pointer set to On1 and CAF+TR.

You’re not understanding. I was in CAF mode. But perhaps the camera thought it was in CAF + TR and that is problematic, no?

 

[gary0319]

Just curious, but what has led you to believe that a reset to factory defaults would brick your camera. Seems like a reasonable approach, at least to see if anything changes. I have done any number of resets to factory defaults in many various Olympus cameras without incident. It’s the first thing I do if the camera has had a previous owner so as not to inherit some strange settings.

 

[Atho]

Just curious, but what has led you to believe that a reset to factory defaults would brick your camera. Seems like a reasonable approach, at least to see if anything changes. I have done any number of resets to factory defaults in many various Olympus cameras without incident.

I don’t know that I believed it would rather it may occur and given there were no reports that I could find online saying there were problems updating from 1.3 to 1.5, I really didn’t know what was happening.

You and drj may well be right about a reset, I don’t know.



I’d only had the camera 9 days when this happened. And if it is as simple as you suggest then I’m sure the repairer will try that first

 

[gary0319]

If you did the update with OM workspace the update offloads all the camera settings before doing the update and then reloads them after the update. If you didn’t do a reset before the update, then the old settings were reloaded …l and you are right back where you started. Give the reset a try, you really have nothing to lose at this point, and might save yourself some grief…. and money if you end up paying for the technical help.

 

[Regor250]

I understand that the camera has already been shipped to a repair center, but if not what is it to risk in resetting the camera. Either it works and no further action needed, or it doesn't (bricked or otherwise) and the camera has to be sent, no difference. That said never heard of someone bricking the camera with a reset. Failed firmware update yes, reset, never. I understand Atho being hesitant and if sending the camera to a technician gives him/her peace of mind, still worth it. Not what I would do, but I am tech savvy; not everyone is.

--
Roger

 

[gary0319]

I understand that the camera has already been shipped to a repair center, but if not what is it to risk in resetting the camera. Either it works and no further action needed, or it doesn't (bricked or otherwise) and the camera has to be sent, no difference. That said never heard of someone bricking the camera with a reset. Failed firmware update yes, reset, never. I understand Atho being hesitant and if sending the camera to a technician gives him/her peace of mind, still worth it. Not what I would do, but I am tech savvy; not everyone is.

Guess I missed the post of it being already sent in, sorry. I would be interested in what the final resolve is, though.