Pictures are being cropped from Wal-Mart.com

[staylors4]

I've noticed all the pictures I've sent into Wal-Mart.com for digital developing are being slightly cropped. I only started to notice it on my tigher portrait shots. I pointed this out to Wal-Mart customer service and they pointed out the aspect ratio of digital pictures are slightly different than a standard 4x6 or 5x7 etc. Is this correct? They recommended cropping (actually just adjust the correct aspect ratio) using their editting tools on-line and saving it. Anyone had a similar problem?

I'm using a S40 and saving as jpg if that means anything.

Overall I'm very happy with Wal-Mart.com digital film developing in terms of quality and custer service.

Thanks for your help

 

[Ulysses]

Yes, they are correct.

I generally don't have a problem with this as I don't frame my subjects quite that tightly, anticipating the cropping that Wal-Mart or Sam's or any photo developer will do. The customer service was exactly right.

Another option is that you could use your own software such as Photoshop Elements or IrfanView or any simple image editor to crop your photos the way YOU want them cropped, giving the correct aspect ratio (4x6 or whatever size you need), save it again at 300 dpi, and then either upload that to their online site for developing or else burn them to a CD and then take the pics over to Wal-Mart or Sam's Club yourself. Only takes about an hour to get them developed in most cases.

BTW, I am really behind the Fuji Frontier system. The results are very high quality and are supposed to be archivable (last a long time, just like film prints).

I've noticed all the pictures I've sent into Wal-Mart.com for
digital developing are being slightly cropped. I only started to
notice it on my tigher portrait shots. I pointed this out to
Wal-Mart customer service and they pointed out the aspect ratio of
digital pictures are slightly different than a standard 4x6 or 5x7
etc. Is this correct? They recommended cropping (actually just
adjust the correct aspect ratio) using their editting tools on-line
and saving it. Anyone had a similar problem?

I'm using a S40 and saving as jpg if that means anything.

Overall I'm very happy with Wal-Mart.com digital film developing in
terms of quality and custer service.

Thanks for your help

--

Ulysses

 

[Robert Damli]

Hi!

You also have a second option. Ask them to print your pictures in 10X13 cm. I have that channel here at work. (Noritsu Digital Printer 2901)

Of course the pics will look smaller, but you get the whole frame. Digital cameras are desgined for monitors/TV (4:3 ratio), not for prints. This will be changed soon I think. More and more people print digital images on photopaper (not ink printers). With DLSR like the D60 you got 10X15 without cropping. This should be a standard or at least optionally as a choice in the camera.

'Robert Damli

Yes, they are correct.

I generally don't have a problem with this as I don't frame my
subjects quite that tightly, anticipating the cropping that
Wal-Mart or Sam's or any photo developer will do. The customer
service was exactly right.

Another option is that you could use your own software such as
Photoshop Elements or IrfanView or any simple image editor to crop
your photos the way YOU want them cropped, giving the correct
aspect ratio (4x6 or whatever size you need), save it again at 300
dpi, and then either upload that to their online site for
developing or else burn them to a CD and then take the pics over to
Wal-Mart or Sam's Club yourself. Only takes about an hour to get
them developed in most cases.

 

[eugef]

I ordered from Wal-mart and I used their on-line tool to crop and reposition picture. The result is awsome and it cheaper than anywhere else (as far as I looked for).

You also have a second option. Ask them to print your pictures in
10X13 cm. I have that channel here at work. (Noritsu Digital
Printer 2901)
Of course the pics will look smaller, but you get the whole frame.
Digital cameras are desgined for monitors/TV (4:3 ratio), not for
prints. This will be changed soon I think. More and more people
print digital images on photopaper (not ink printers). With DLSR
like the D60 you got 10X15 without cropping. This should be a
standard or at least optionally as a choice in the camera.

'Robert Damli

Yes, they are correct.

I generally don't have a problem with this as I don't frame my
subjects quite that tightly, anticipating the cropping that
Wal-Mart or Sam's or any photo developer will do. The customer
service was exactly right.

Another option is that you could use your own software such as
Photoshop Elements or IrfanView or any simple image editor to crop
your photos the way YOU want them cropped, giving the correct
aspect ratio (4x6 or whatever size you need), save it again at 300
dpi, and then either upload that to their online site for
developing or else burn them to a CD and then take the pics over to
Wal-Mart or Sam's Club yourself. Only takes about an hour to get
them developed in most cases.