Lenovo laptop won't power up

[Carey Brown]

I've got a Lenovo X1 Carbon gen 3 laptop that is just over a year old. A few days ago I was using the laptop (everything was fine), then, instead of shutting down I just closed the lid. I meant to go back later and do a proper shutdown but I forgot. So, apparently, in sleep mode it still uses a trickle from that battery and it eventually drained it to nothing. Yesterday I tried to turn it on (after plugging it in) and no dice. So I let it charge over night. This morning I tried to turn it on again and the light on the power button flashed and the keyboard lit up several times, there was a clicking noise, and then it fell dead again.

I've also pressed the reset button via the pinhole on the back. Still no luck.

Any ideas? Or, am I faced with having to send it in for repair?

 

[CAcreeks]

I've got a Lenovo X1 Carbon gen 3 laptop that is just over a year old. A few days ago I was using the laptop (everything was fine), then, instead of shutting down I just closed the lid. I meant to go back later and do a proper shutdown but I forgot. So, apparently, in sleep mode it still uses a trickle from that battery and it eventually drained it to nothing. Yesterday I tried to turn it on (after plugging it in) and no dice. So I let it charge over night. This morning I tried to turn it on again and the light on the power button flashed and the keyboard lit up several times, there was a clicking noise, and then it fell dead again.

I've also pressed the reset button via the pinhole on the back. Still no luck.

Any ideas? Or, am I faced with having to send it in for repair?

I would try removing the battery and putting it back in again. Works with my cellphone.

Closing the lid works fine on my HP 15t, and should on any post XP Windows laptop, so perhaps you have a component failure.

 

[Patco]

I've got a Lenovo X1 Carbon gen 3 laptop that is just over a year old. A few days ago I was using the laptop (everything was fine), then, instead of shutting down I just closed the lid. I meant to go back later and do a proper shutdown but I forgot. So, apparently, in sleep mode it still uses a trickle from that battery and it eventually drained it to nothing. Yesterday I tried to turn it on (after plugging it in) and no dice. So I let it charge over night. This morning I tried to turn it on again and the light on the power button flashed and the keyboard lit up several times, there was a clicking noise, and then it fell dead again.

I've also pressed the reset button via the pinhole on the back. Still no luck.

Any ideas? Or, am I faced with having to send it in for repair?

I would try removing the battery and putting it back in again. Works with my cellphone.

This model appears to have an "Integrated Lithium Polymer 8-cell (50Wh) RapidCharge battery", so the case may have to be opened to remove it.

Completely removing power sources has solved a few problems for me, though, so I would go ahead and do it.

Closing the lid works fine on my HP 15t, and should on any post XP Windows laptop, so perhaps you have a component failure.

 

[CAcreeks]

I've got a Lenovo X1 Carbon gen 3 laptop that is just over a year old. A few days ago I was using the laptop (everything was fine), then, instead of shutting down I just closed the lid. I meant to go back later and do a proper shutdown but I forgot. So, apparently, in sleep mode it still uses a trickle from that battery and it eventually drained it to nothing. Yesterday I tried to turn it on (after plugging it in) and no dice...

I would try removing the battery and putting it back in again. Works with my cellphone.

This model appears to have an "Integrated Lithium Polymer 8-cell (50Wh) RapidCharge battery", so the case may have to be opened to remove it.

Completely removing power sources has solved a few problems for me, though, so I would go ahead and do it.

Good point, I had assumed the Lenovo X1 was a real laptop with removable battery.

The user's manual describes how to disable the built-in battery, on page 75.

http://www.lenovo.com/shop/americas/content/user_guides/x1carbon_2_ug_en.pdf

Also see page 123, "Battery problems."

 

[barrym1966]

I've got a Lenovo X1 Carbon gen 3 laptop that is just over a year old. A few days ago I was using the laptop (everything was fine), then, instead of shutting down I just closed the lid. I meant to go back later and do a proper shutdown but I forgot. So, apparently, in sleep mode it still uses a trickle from that battery and it eventually drained it to nothing. Yesterday I tried to turn it on (after plugging it in) and no dice. So I let it charge over night. This morning I tried to turn it on again and the light on the power button flashed and the keyboard lit up several times, there was a clicking noise, and then it fell dead again.

I've also pressed the reset button via the pinhole on the back. Still no luck.

Any ideas? Or, am I faced with having to send it in for repair?

remove battery, hold power button in for 10 seconds (anti static discharge) put battery in and retry

if no luck look at the bottom of the laptop, undo the screw for the memory cover (assuming your model has the ram underneath) pop the ram out and reseat it) see if that works

another thing to try, take the battery out and try booting directly from the PSU with no battery in

see if any of those helps

I have a misspent youth as a laptop repair engineer (around 35000 repaired !)

happy to help if none of those solutions work for you

apart from reseating the CPU and RAM theres not much else you can do yourself

 

[barrym1966]

I've got a Lenovo X1 Carbon gen 3 laptop that is just over a year old. A few days ago I was using the laptop (everything was fine), then, instead of shutting down I just closed the lid. I meant to go back later and do a proper shutdown but I forgot. So, apparently, in sleep mode it still uses a trickle from that battery and it eventually drained it to nothing. Yesterday I tried to turn it on (after plugging it in) and no dice. So I let it charge over night. This morning I tried to turn it on again and the light on the power button flashed and the keyboard lit up several times, there was a clicking noise, and then it fell dead again.

I've also pressed the reset button via the pinhole on the back. Still no luck.

Any ideas? Or, am I faced with having to send it in for repair?

oh you have one of these silly batteries

Loading…

www.laptopbatteryexpress.com

thats a strip down, is the ram or cpu accessible from underneath?

 

[Carey Brown]

I've got a Lenovo X1 Carbon gen 3 laptop that is just over a year old. A few days ago I was using the laptop (everything was fine), then, instead of shutting down I just closed the lid. I meant to go back later and do a proper shutdown but I forgot. So, apparently, in sleep mode it still uses a trickle from that battery and it eventually drained it to nothing. Yesterday I tried to turn it on (after plugging it in) and no dice...

I would try removing the battery and putting it back in again. Works with my cellphone.

This model appears to have an "Integrated Lithium Polymer 8-cell (50Wh) RapidCharge battery", so the case may have to be opened to remove it.

Completely removing power sources has solved a few problems for me, though, so I would go ahead and do it.

Good point, I had assumed the Lenovo X1 was a real laptop with removable battery.

The user's manual describes how to disable the built-in battery, on page 75.

http://www.lenovo.com/shop/americas/content/user_guides/x1carbon_2_ug_en.pdf

Also see page 123, "Battery problems."

Page 75 and 123 assume that you can boot the machine in the first place.

 

[Carey Brown]

I've got a Lenovo X1 Carbon gen 3 laptop that is just over a year old. A few days ago I was using the laptop (everything was fine), then, instead of shutting down I just closed the lid. I meant to go back later and do a proper shutdown but I forgot. So, apparently, in sleep mode it still uses a trickle from that battery and it eventually drained it to nothing. Yesterday I tried to turn it on (after plugging it in) and no dice. So I let it charge over night. This morning I tried to turn it on again and the light on the power button flashed and the keyboard lit up several times, there was a clicking noise, and then it fell dead again.

I've also pressed the reset button via the pinhole on the back. Still no luck.

Any ideas? Or, am I faced with having to send it in for repair?

oh you have one of these silly batteries

http://www.laptopbatteryexpress.com...arbon-Gen-3-Battery-00HW003-p/len-x1cgen3.htm

thats a strip down, is the ram or cpu accessible from underneath?

Nothing accessible from the bottom.

;o(

 

[Patco]

I've got a Lenovo X1 Carbon gen 3 laptop that is just over a year old. A few days ago I was using the laptop (everything was fine), then, instead of shutting down I just closed the lid. I meant to go back later and do a proper shutdown but I forgot. So, apparently, in sleep mode it still uses a trickle from that battery and it eventually drained it to nothing. Yesterday I tried to turn it on (after plugging it in) and no dice. So I let it charge over night. This morning I tried to turn it on again and the light on the power button flashed and the keyboard lit up several times, there was a clicking noise, and then it fell dead again.

I've also pressed the reset button via the pinhole on the back. Still no luck.

Any ideas? Or, am I faced with having to send it in for repair?

oh you have one of these silly batteries

http://www.laptopbatteryexpress.com...arbon-Gen-3-Battery-00HW003-p/len-x1cgen3.htm

thats a strip down, is the ram or cpu accessible from underneath?

Nothing accessible from the bottom.

;o(

You would need to remove the bottom cover, as shown in the Hardware Maintenance Manual:

https://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/x1carbon_2_hmm_en_sp40a26110_01.pdf

 

[yabba dabba doo]

I've got a Lenovo X1 Carbon gen 3 laptop that is just over a year old. A few days ago I was using the laptop (everything was fine), then, instead of shutting down I just closed the lid. I meant to go back later and do a proper shutdown but I forgot. So, apparently, in sleep mode it still uses a trickle from that battery and it eventually drained it to nothing. Yesterday I tried to turn it on (after plugging it in) and no dice. So I let it charge over night. This morning I tried to turn it on again and the light on the power button flashed and the keyboard lit up several times, there was a clicking noise, and then it fell dead again.

I've also pressed the reset button via the pinhole on the back. Still no luck.

Any ideas? Or, am I faced with having to send it in for repair?

Do you have an ssd or Spinner HD. You could have a dead HD.

 

[Carey Brown]

Thank you all for the responses. I've tried everything but opening the back, which I'm reluctant to do. I just brought it to a repair center.

 

[malch]

Thank you all for the responses. I've tried everything but opening the back, which I'm reluctant to do. I just brought it to a repair center.

Good luck. I hope it can be repaired quickly and inexpensively.

Please let us know the final outcome. I thought the problem was an interesting one, as were some of the suggested diagnostic steps above. I'm really quite curious, notwithstanding the cat

 

[Carey Brown]

Service tech said there was a short on the motherboard. Lenovo wants over $500 for a new board. It is only a year and a half old and out of warranty. This sucks. I really love the machine so I'm going to grit my teeth and have it repaired. I could have put the money into a new one ($2000) but then I'd have to reinstall everything, and that was way too much money for me to spend right now.

I was recommending this computer to everyone. I still love it but I will no longer recommend it. ...buy a Dell.

 

[yabba dabba doo]

Service tech said there was a short on the motherboard. Lenovo wants over $500 for a new board. It is only a year and a half old and out of warranty. This sucks. I really love the machine so I'm going to grit my teeth and have it repaired. I could have put the money into a new one ($2000) but then I'd have to reinstall everything, and that was way too much money for me to spend right now.

I was recommending this computer to everyone. I still love it but I will no longer recommend it. ...buy a Dell.

I just purchased a new notebook and got the extended warranty. Your story makes me feel I made a good choice.

Sorry for your bad luck.

 

[malch]

Service tech said there was a short on the motherboard. Lenovo wants over $500 for a new board. It is only a year and a half old and out of warranty.

How did you pay for this machine? Some credit cards offer a second year of warranty on items purchased with that card. Last I checked, all of my credit cards (including Amex, Visa and Mastercard branded cards) all did.

It can be a hassle to invoke the benefit but this sounds exactly the type of scenario where it's worth the inconvenience.

 

[barrym1966]

Service tech said there was a short on the motherboard. Lenovo wants over $500 for a new board. It is only a year and a half old and out of warranty. This sucks. I really love the machine so I'm going to grit my teeth and have it repaired. I could have put the money into a new one ($2000) but then I'd have to reinstall everything, and that was way too much money for me to spend right now.

I was recommending this computer to everyone. I still love it but I will no longer recommend it. ...buy a Dell.

They wont know there is a short on the board since they dont repair to component level they only swap parts (I did that job many years ago!)

What you can do is find a motherboard repairer, there are a few in the UK such as mercom who repair boards for as little as £80

I am sure there will be similar companies in the UK (lenovo etc will use them to repair boards too for out of warranty jobs)

I will have a google and see what I can find..

 

[barrym1966]

Service tech said there was a short on the motherboard. Lenovo wants over $500 for a new board. It is only a year and a half old and out of warranty. This sucks. I really love the machine so I'm going to grit my teeth and have it repaired. I could have put the money into a new one ($2000) but then I'd have to reinstall everything, and that was way too much money for me to spend right now.

I was recommending this computer to everyone. I still love it but I will no longer recommend it. ...buy a Dell.

Loading…

www.creativeitusa.com

give those guys a call, they can replace the faulty component on the board rather than the whole board

its like having a flat tyre and being told you need a new car

 

[photosen]

Sorry to hear that, I've been eyeing an oled x1 yoga, but stories like yours don't inspire much confidence.

 

[barrym1966]

Sorry to hear that, I've been eyeing an oled x1 yoga, but stories like yours don't inspire much confidence.

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The best bokeh goes unnoticed, grasshopper.

i always poke fun at my Dad for buying French cars and Lenovos, both break down regularly

I actually laughed at myself for buying a Lenovo NAS dock which promptly broke the following day !

 

[Austinian]

Sorry to hear that, I've been eyeing an oled x1 yoga, but stories like yours don't inspire much confidence.

See this:

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www.anandtech.com