I can only say that I have never been disappointed by a lens than this one. It is not sharp. Maybe I was expecting more. I have cheap 100-200 $ lenses that performs better than this one. I wrote to Tokina customer support who tokk a week before answering. I provided them with photos like they asked and I have not heard back from them. Overall very disappointed.
Which is why I never dare to buy such glass online.. I just bought one, quickly checking the first copy in the shop -it was OK. Which many copies are clearly not. The percentage of lemons is way too high, seemingly, but the vast majority of users seem to be quite satisfied, like I am.
But I can't use the peripheral AF points, and lots of the people complaining clearly haven't followed Tokina's advice about sticking to central AF. Which in the case of a DX UWA isn't that limiting IMHO.
There are quite a few mistakes that can be done with this type of lens. First, one cannot really say its unsharp without doing LV focus, preferably on a tripod. Second, corner softness may be strongly influenced by not-flat focus surface - I think that applies for the 11-20. Third, the corners may be extremely sensitive to camera shake, it's just geometry at work. And people used to VR fixing things - there is no VR on this lens, and it would not have been able to fix that problem adequately anyway. Fourth, with 20+ MP sensors and pixel peeping, DOF may not be what you thought it to be, and the rules of thumb taught you. Fifth, shooting on a tripod @f/16 is the only way to easily conclude that it can't be sharp - it will of course not (diffraction) be very sharp @f/16, but if it's bad then, it can't be good.
Centrally and at f/4-5.6, this lens is up with the best primes in sharpness, it's better than its predecessor the 11-16/2.8, which in itself was very good by most standards. I have both versions, and it looks like the lenstip review is adequate:
http://www.lenstip.com/451.4-Lens_review-Tokina_AT-X_PRO_DX_11-20_mm_f_2.8_Image_resolution.html
It's rather incredible if the Tokina people are not up on their toes to cater for problems like those described here - maybe Tokina is its own worst enemy? They should be eager to get the lemons removed from circulation, and offer swift assistance to new users experiencing problems. And AF complications is really a "built-in" problem with this lens. One week's response time is unacceptable, and for this lens, even mediocre performance is out of specs IMHO. It should be very good.