NIK automatic update broke my Photoshop

Steve Coombs

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After the automatic update from NIK for a new plug I could not start CS6. I would get a error message saying there was a missing .dll. It turns out this was a result of the NIK update that I did not even know occurred. Unfortunately I did not know the cause before I tried a recommended reinstalling of Photoshop. Trouble is, I can not figure out how to reinstall CS6 Extended. My original installation was a downloaded upgrade from 5.5. I installed 5.5 but can not figure out how to upgrade to 6. I have the key but can not find the download. The Adobe site is all oriented to CC. Anyone know where I can download CS 6 Extended?

Thanks, Steve
 
I have a separate NIK update issue and I use it in LR5. After the update some of the NIK plugins launch, but other do not (they try to... they will create a TIF but the application just does not launch). Broken plugins:
  • Define 2
  • Sharpener RAW
  • Sharpener Final Output
  • Viveza
I've tried uninstalling, reinstalling, etc.. no luck. Even tried reinstalling latest GPU driver... nothing. I've sent an email into Adobe, but anyone have suggestions?
 
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I have a separate NIK update issue and I use it in LR5. After the update some of the NIK plugins launch, but other do not (they try to... they will create a TIF but the application just does not launch). Broken plugins:
  • Define 2
  • Sharpener RAW
  • Sharpener Final Output
  • Viveza
I've tried uninstalling, reinstalling, etc.. no luck. Even tried reinstalling latest GPU driver... nothing. I've sent an email into Adobe, but anyone have suggestions?
Update: Even though my computer is 64-bit, I can launch Viveza 2 using the 32-bit .exe file. Not so with the other 3 I cannot get to launch.
 
I have a separate NIK update issue and I use it in LR5. After the update some of the NIK plugins launch, but other do not (they try to... they will create a TIF but the application just does not launch). Broken plugins:
  • Define 2
  • Sharpener RAW
  • Sharpener Final Output
  • Viveza
I've tried uninstalling, reinstalling, etc.. no luck. Even tried reinstalling latest GPU driver... nothing. I've sent an email into Adobe, but anyone have suggestions?
Update: Even though my computer is 64-bit, I can launch Viveza 2 using the 32-bit .exe file. Not so with the other 3 I cannot get to launch.
Did you try running the latest Nik Collection file version 1.1.0.5?

Instalation file
 
I have a separate NIK update issue and I use it in LR5. After the update some of the NIK plugins launch, but other do not (they try to... they will create a TIF but the application just does not launch). Broken plugins:
  • Define 2
  • Sharpener RAW
  • Sharpener Final Output
  • Viveza
I've tried uninstalling, reinstalling, etc.. no luck. Even tried reinstalling latest GPU driver... nothing. I've sent an email into Adobe, but anyone have suggestions?
Update: Even though my computer is 64-bit, I can launch Viveza 2 using the 32-bit .exe file. Not so with the other 3 I cannot get to launch.
I think this is not related to LR5 at all. LR just renders a TIF and then invokes a Nik executable (this is different from calling Nik from PhotoShop).

Check whether you can invoke Nik applications directly. That is, go to directory where they are installed (on Windows it is something like C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-bit) and double-click on the executable name.

If it starts, it is a LR-related problem. If it doesn't, this probably means that one of OS-provided shared libraries required by that application is missing. If you are on Windows, do you install recommended updates regularly?

Alex
 
I have a separate NIK update issue and I use it in LR5. After the update some of the NIK plugins launch, but other do not (they try to... they will create a TIF but the application just does not launch). Broken plugins:
  • Define 2
  • Sharpener RAW
  • Sharpener Final Output
  • Viveza
I've tried uninstalling, reinstalling, etc.. no luck. Even tried reinstalling latest GPU driver... nothing. I've sent an email into Adobe, but anyone have suggestions?
Update: Even though my computer is 64-bit, I can launch Viveza 2 using the 32-bit .exe file. Not so with the other 3 I cannot get to launch.
Did you try running the latest Nik Collection file version 1.1.0.5?

Instalation file
 
You should be more concerned that the OS allowed an application to be loaded without your consent. There must be something that can be set to force user confirmation before allowing an unauthorized application to be installed. None of my Macs allowed the auto-installation, I had to confirm the download of the update.

Sal
 
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I have a separate NIK update issue and I use it in LR5. After the update some of the NIK plugins launch, but other do not (they try to... they will create a TIF but the application just does not launch). Broken plugins:
  • Define 2
  • Sharpener RAW
  • Sharpener Final Output
  • Viveza
I've tried uninstalling, reinstalling, etc.. no luck. Even tried reinstalling latest GPU driver... nothing. I've sent an email into Adobe, but anyone have suggestions?
Update: Even though my computer is 64-bit, I can launch Viveza 2 using the 32-bit .exe file. Not so with the other 3 I cannot get to launch.
Did you try running the latest Nik Collection file version 1.1.0.5?

Instalation file
 
I have a separate NIK update issue and I use it in LR5. After the update some of the NIK plugins launch, but other do not (they try to... they will create a TIF but the application just does not launch). Broken plugins:
  • Define 2
  • Sharpener RAW
  • Sharpener Final Output
  • Viveza
I've tried uninstalling, reinstalling, etc.. no luck. Even tried reinstalling latest GPU driver... nothing. I've sent an email into Adobe, but anyone have suggestions?
Update: Even though my computer is 64-bit, I can launch Viveza 2 using the 32-bit .exe file. Not so with the other 3 I cannot get to launch.
I think this is not related to LR5 at all. LR just renders a TIF and then invokes a Nik executable (this is different from calling Nik from PhotoShop).

Check whether you can invoke Nik applications directly. That is, go to directory where they are installed (on Windows it is something like C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-bit) and double-click on the executable name.

If it starts, it is a LR-related problem. If it doesn't, this probably means that one of OS-provided shared libraries required by that application is missing. If you are on Windows, do you install recommended updates regularly?

Alex
Thank you Alex! For those apps above, the default was pointing to the 64-bit versions which were not working, but by going to the file I was able to determine all the 32-bit versions would launch. When I was trying to point to the 32-bit versions via LR5 preferences earlier I must have clicked some wrong buttons.

Anyway, now all plugins function. The questions is, should I lose any sleep over the ones that point to the 32-bit launchers?
 
Thanks, the download site did the trick. They didn't exactly make it easy to find
 
I have a separate NIK update issue and I use it in LR5. After the update some of the NIK plugins launch, but other do not (they try to... they will create a TIF but the application just does not launch). Broken plugins:
  • Define 2
  • Sharpener RAW
  • Sharpener Final Output
  • Viveza
I've tried uninstalling, reinstalling, etc.. no luck. Even tried reinstalling latest GPU driver... nothing. I've sent an email into Adobe, but anyone have suggestions?
Update: Even though my computer is 64-bit, I can launch Viveza 2 using the 32-bit .exe file. Not so with the other 3 I cannot get to launch.
Did you try running the latest Nik Collection file version 1.1.0.5?

Instalation file
 
I have a separate NIK update issue and I use it in LR5. After the update some of the NIK plugins launch, but other do not (they try to... they will create a TIF but the application just does not launch). Broken plugins:
  • Define 2
  • Sharpener RAW
  • Sharpener Final Output
  • Viveza
I've tried uninstalling, reinstalling, etc.. no luck. Even tried reinstalling latest GPU driver... nothing. I've sent an email into Adobe, but anyone have suggestions?
Update: Even though my computer is 64-bit, I can launch Viveza 2 using the 32-bit .exe file. Not so with the other 3 I cannot get to launch.
Did you try running the latest Nik Collection file version 1.1.0.5?

Instalation file
 
You should be more concerned that the OS allowed an application to be loaded without your consent. There must be something that can be set to force user confirmation before allowing an unauthorized application to be installed. None of my Macs allowed the auto-installation, I had to confirm the download of the update.

Sal
You can turn it off as well on Windows machines but sometimes developers force silent install via auto update via their own update tool. Not much you can do about that.

I didn't get any E-mail about an update anyway, i red about on dpreview otherwise i wouldn't have known anything about an update at all.
 
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You should be more concerned that the OS allowed an application to be loaded without your consent. There must be something that can be set to force user confirmation before allowing an unauthorized application to be installed. None of my Macs allowed the auto-installation, I had to confirm the download of the update.

Sal
Yes, this is a concern for at least two reasons as I've noted in another thread. First is the problem of dumping data on people with metered internet connections, of which I am one. I allocate my usage judiciously because I sometimes run close to the limit. An unexpected, huge download at the wrong time could cost me money.

The second, more crucial issue is the one addressed by this thread: a stealth download which causes a working computer to stop functioning. In the past, automatic Windows updates have caused serious issues for certain users, some of whom found that their machines would not boot. For people who use their computers for real work, this is more than an annoyance. At least MS has the courtesy to offer the user the ability to choose which updates to apply and when to apply them.

Google, OTOH, seems determined to shove its updates out at a time of its own choosing in a manner that can only be described as surreptitious. Not everyone is pleased by this, as is evidenced by reports ranging from disagreeably changed behavior in certain Nik modules to the failure of Photoshop to launch.

So how to keep this from happening is the question, at least for Windows users as the Mac folks seem to have a handle on this. First, create a support ticket with Nik and request that future updates become user-controlled events. This may work, but it will take time so the next step is to lock down your machine.

I've created firewall rules to block GoogleUpdate.exe, two instances of which I found in C:\Program Files (x86)\Google\Update. I also disabled the two Google Update Service entries I found. This may or may not stop the unwanted activity. I will take other measures if need be. Google warns that if its update functions are tampered with that its software may not function correctly or cease to function altogether. At this point, that's a risk I'm willing to take.
 
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Addendum to above: I opted not to include this in my previous post but now have changed my mind. More advanced users may wish to edit their Local Security Policy>Software Restriction Policy to Disallowed for the entire Google Update folder. Simply stated, this should stop any executable from being launched from that location. A guide of sorts is here.
 

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