Should I Sell My Used Gear to KEH Camera? Perhaps...

Joseph T Lewis III

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Many people (including me) have questioned why someone would ever want to sell used equipment to KEH Camera. The primary argument has been that you can ALWAYS make more money selling the items yourself, via Amazon, eBay, or equivalent.

However, after having sold off my entire inventory of Sony Alpha gear (plus 2-3 old legacy lenses), my perspectives have changed. Based on my experience, when everything is said and done, you may end up pretty close to what you’d get on Amazon / eBay, by selling to KEH instead. And, it is not impossible that you might even come out a bit ahead in some instances. Here’s why:

-KEH picks up the tab for shipping your camera, lens etc. when you sell an item to them (you get a free FedEx shipping label when you accept and print their price quote). This can amount to an $18 to $25 savings PER ITEM, compared to you shipping the item yourself via FedEx or UPS to a private individual. (The savings quoted do take into account the pittance for shipping that Amazon charges the end customer and pass along to you, by the way.)

-When you sell an item to KEH, you do not have to pay a commission on it. On Amazon or eBay you do. Depending on the final sale price, that can be a pretty good chunk of change. Commission plus shipping could easily add up to $50 or more. That’s money that is taken away from your bottom line.

-When you sell to KEH, you don’t have to worry about somebody getting buyer’s remorse or just not liking the item and wanting to return it, even if it works perfectly. If you have rated your item objectively and realistically, and if it functions the way it should, KEH will buy it from you at the quoted price.

-When your item is shipped to KEH, there will always be someone there to receive it (no nightmare scenarios about an item disappearing from someone’s front porch). This is not a major concern but I did want to mention it.

-You might get a better price than you’d expect from KEH. For example, I recently sold on Amazon a Sony 35mm prime lens I bought new, and used for maybe 200 shots. It was in absolutely perfect condition but I had to sell at a reduced price, because I lost the lens hood that was supposed to come with it (replacement hoods were $20 and up, and I could not find any cheap 3rd party hoods that fit it). After I sold and shipped the lens, I belatedly did a “what if” price quote for it at KEH. Their purchase price was within $2.80 of what I sold it for on Amazon! So, in that case, I would have actually have come out AHEAD selling to KEH, due to free shipping and no Amazon commission charges.

-Sometimes an item just won’t sell on Amazon or eBay for whatever reason. You might not get the top price for it, but you WILL be able to sell it to KEH.

-Selling to KEH is very easy. You go to their online quote system, fill in the info, rate your item realistically and objectively, and it will tell you what they will pay you for it. If you accept the quote, you print the shipping label, ship the item to them, and you are done. A check will shortly arrive in the mail. No worrying about whether or not the item will sell; no having to go in and reduce your price (and reduce your price…) until it finally sells, which is frequently the case if you're selling on Amazon. No worrying about whether your "no reserve" eBay auction will turn out OK.

-Finally, KEH is a top notch, reputable outfit. They are a pleasure to deal with and their staff are knowledgeable, responsive and competent.

Am I saying that everybody should always rush to sell their used stuff to KEH? No, of course not. However, what I am saying is that you probably should not dismiss them out of hand, without at least seeing what they would give you for your gear.

Disclaimer: my selling approach has always been to price my items at the low end of the scale, so as to move them quickly and get on with my life. I sell gear in perfect condition at the price required to move it quickly. I could probably make a bit more money if I wanted to play the game, but that’s just not me. If you are one of those individuals who is willing (and able) to take weeks to squeeze the very last nickel out of an item, and actually know how to do that consistently, then KEH is probably not for you. For everyone else, I’d recommend you at least take a look at KEH.

NOTE: I am not affiliated with KEH in any way; I just had an epiphany of sorts after recently selling three lenses to them.

Thanks
 
Have you checked with a local shop? I am lucky enough to be in driving distance to MPEX and they have beat KEH's online quote each time I have sold things to MPEX. I also know that friends have even got more $ in the way of credit when they are also buying new gear at the same time.

I also like to keep the $ local in hopes I still have a local shop in business.

Nothing at all against KEH either, I have bought a D70 and a lens from them over the years. Both pieces of gear work great & exceeded the condition rating.
 
I think the factor that would make me consider it the most is the hassle factor.

I tried to sell a few lenses on craigslist, and I got a lot of scammers and lowballers. It took time and effort to weed out the legit offers. In the end I kept the lens, I was disgusted with some of the efforts to scam me, and no one offered me a reasonable price (asking was about 2/3 of retail before taxes for a min condition lens.

I have bought some real deals off craigslist though. I rarely try to bargain the price down if its a fair price to begin with.
 
I have sold to both KEH and B&H in the past and will continue to in the future. I know I may be missing a little extra cash from something like eBay/Craigslist selling, but it all boils down to convenience. In my opinion I have always gotten very fair quotes on my stuff, and it saves me all the hassles you mentioned of trying to do it another way. I may be losing out on a little extra cash, but it takes the hassle/stress out of other ways of doing it.
 
Cailean Gallimore wrote:

I just give things away when I no longer need them.
I've done that with my point and shoots, but nobody I know has interchangeable lens cameras (Sony or m4/3).
 
I agree with you completely. They gave me a good price and sent the payment promptly.
 
Me too. Had a decent experience selling some gear there.
 
I realize this is an older thread. Please forgive me if that may be offensive to some.

Just wanted to share my experience with KEH's buying service so far.

Mailed my lens on October 22. KEH received my lens on October 26th. I called to check the status on Nov 7 and they said to give it 10 to 15 days. I revived an email Nov10th that they had received my lens and were reviewing it. It is now NOV11th and no word.

Can't help but feel like they are holding my lens hostage. I could of sold the darn thing on ebay by this time.
 
Last edited:
If they just received it yesterday I would not expect them to get it evaluated by the next day. And they may have not been working today - for many it was a holiday.
 
I have not dealt with them all that much, but on the times I did send them gear (or in one case, drive by and drop it off at their front desk), it certainly didn't take them 10-15 days to examine my stuff and tell me what they'd give me for it. I think it was in the neighborhood of 3-4 days, not three weeks.

Has anyone else suffered similarly lengthy delays from KEH?
 
I think with their increased number of pushes for used gear of late they have become a bit backlogged in the assessment process. They suggested a period of 7-10 days after receipt of gear. My most recent experience:
  • Quote generated and label printed Sept 11
  • Acknowledgement of receiving lenses, Sept 16
  • Final quote Sept 22, followed by check which was received a couple days later
I am curious as to what you sent that may be taking so long to evaluate.

D
 
I agree with your assessment of Keh. Haven't sold any used stuff to them yet but plan on doing it. I have 2 used lenses from them and got good equipment. I also checked their payment for buying used equipment with BH and KEH was higher in my limited check, ie KEH will pay me more for my used equipment than BH. A very good company.
 
Many people (including me) have questioned why someone would ever want to sell used equipment to KEH Camera. The primary argument has been that you can ALWAYS make more money selling the items yourself, via Amazon, eBay, or equivalent.

However, after having sold off my entire inventory of Sony Alpha gear (plus 2-3 old legacy lenses), my perspectives have changed. Based on my experience, when everything is said and done, you may end up pretty close to what you’d get on Amazon / eBay, by selling to KEH instead. And, it is not impossible that you might even come out a bit ahead in some instances. Here’s why:

-KEH picks up the tab for shipping your camera, lens etc. when you sell an item to them (you get a free FedEx shipping label when you accept and print their price quote). This can amount to an $18 to $25 savings PER ITEM, compared to you shipping the item yourself via FedEx or UPS to a private individual. (The savings quoted do take into account the pittance for shipping that Amazon charges the end customer and pass along to you, by the way.)

-When you sell an item to KEH, you do not have to pay a commission on it. On Amazon or eBay you do. Depending on the final sale price, that can be a pretty good chunk of change. Commission plus shipping could easily add up to $50 or more. That’s money that is taken away from your bottom line.

-When you sell to KEH, you don’t have to worry about somebody getting buyer’s remorse or just not liking the item and wanting to return it, even if it works perfectly. If you have rated your item objectively and realistically, and if it functions the way it should, KEH will buy it from you at the quoted price.

-When your item is shipped to KEH, there will always be someone there to receive it (no nightmare scenarios about an item disappearing from someone’s front porch). This is not a major concern but I did want to mention it.

-You might get a better price than you’d expect from KEH. For example, I recently sold on Amazon a Sony 35mm prime lens I bought new, and used for maybe 200 shots. It was in absolutely perfect condition but I had to sell at a reduced price, because I lost the lens hood that was supposed to come with it (replacement hoods were $20 and up, and I could not find any cheap 3rd party hoods that fit it). After I sold and shipped the lens, I belatedly did a “what if” price quote for it at KEH. Their purchase price was within $2.80 of what I sold it for on Amazon! So, in that case, I would have actually have come out AHEAD selling to KEH, due to free shipping and no Amazon commission charges.

-Sometimes an item just won’t sell on Amazon or eBay for whatever reason. You might not get the top price for it, but you WILL be able to sell it to KEH.

-Selling to KEH is very easy. You go to their online quote system, fill in the info, rate your item realistically and objectively, and it will tell you what they will pay you for it. If you accept the quote, you print the shipping label, ship the item to them, and you are done. A check will shortly arrive in the mail. No worrying about whether or not the item will sell; no having to go in and reduce your price (and reduce your price…) until it finally sells, which is frequently the case if you're selling on Amazon. No worrying about whether your "no reserve" eBay auction will turn out OK.

-Finally, KEH is a top notch, reputable outfit. They are a pleasure to deal with and their staff are knowledgeable, responsive and competent.

Am I saying that everybody should always rush to sell their used stuff to KEH? No, of course not. However, what I am saying is that you probably should not dismiss them out of hand, without at least seeing what they would give you for your gear.

Disclaimer: my selling approach has always been to price my items at the low end of the scale, so as to move them quickly and get on with my life. I sell gear in perfect condition at the price required to move it quickly. I could probably make a bit more money if I wanted to play the game, but that’s just not me. If you are one of those individuals who is willing (and able) to take weeks to squeeze the very last nickel out of an item, and actually know how to do that consistently, then KEH is probably not for you. For everyone else, I’d recommend you at least take a look at KEH.

NOTE: I am not affiliated with KEH in any way; I just had an epiphany of sorts after recently selling three lenses to them.

Thanks
 
I realize this is an older thread. Please forgive me if that may be offensive to some.

Just wanted to share my experience with KEH's buying service so far.

Mailed my lens on October 22. KEH received my lens on October 26th. I called to check the status on Nov 7 and they said to give it 10 to 15 days. I revived an email Nov10th that they had received my lens and were reviewing it. It is now NOV11th and no word.

Can't help but feel like they are holding my lens hostage. I could of sold the darn thing on ebay by this time.
I recently had a HORRIBLE experience with them when buying a Nikon lens. I received the lens, and the AF and VR were not working. I asked them to fix it, and they said they would send it to Nikon to have everything corrected.

I sent it back immediately. It took them about a week to acknowledge they had it. I called them twice just to verify that it was in fact going to Nikon. I didn't want that lens unless Nikon was going to fix it. On the second call (about 3 weeks after they had it), they confirmed it was sent to Nikon. On the 4th week I get a call saying they can't reproduce the problem. They, as in KEH. They never sent it to Nikon. It sat there for a month before they got to it. I asked for a refund.

Very disappointing. Their used gear has always been great, but their turnaround times and communication are horrible.
 

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