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Very BAD news today for D800 and the AF issue

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AtomicPunk

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I just got my D800 back form Nikon in NY for the left AF issue. WOW!! Wouldn't you know they fixed the left AF point issue. The left and right for that matter produce razor sharp images.

So...whats the BAD news? Now the center is SH!T. WTF? What is wrong with these people? I am fuming now. I could have taken this camera to McDonalds and asked the person running the fry machine to fix it and probably get better results. What a shame Nikon.

So now, I had to send them more images and wait for them to look at it to confirm I have an issue. What a waste of time. This could be on its way back. I have already contacted Nikons VP of consumer relations. He actually responded to my original issue and said I would soon have a great camera and I could forget about all this stuff in the past. Well...think again. I am fuming about this. If anyone else is having issue, I suggest you contact David Dentry VP of consumer relations for Nikon. I got to him through his Google + page. Use the folioing link and send him an email to tell him how you feel about your issues you are having with these expensive pieces of junk. Oh...and one more thing for all you fan boys out there.....stuff a sock in it, no need to reply with your worthless jobber jabber of how I must be doing something wrong and you can't understand how this could be because your camera works so well...blah...blah...blah....'

https://plus.google.com/u/0/110211862212172386392/posts?hl=en
 
Why dont the techs test out the camera before they send it back to the client? Thats unnacceptable.
 
I'm afraid this is not the 1st time that I read a story of somebody who needs to send a camera to servicing twice because it wasn't fixed properly the first time. To Nikon's credit, it does not seem to happen often, but that doesn't help with the frustration when you're the one who has to deal with it.

Very unsettling, but past experiences from other users show that Nikon will fix it in the end. Sorry to read about the continued aggravation. Hopefully soon you'll get a camera with perfect AF. Good luck.
--
Thierry
 
Dominique and the fanboi crowd will tell you to stop complaining and to get satisfaction by sending it in for repair.

From what I can tell, that several people have done just that without satisfaction does not deter them. Just send it in. Did you pay any of the shipping charges by the way? Did Nikon give you a loaner whilst it was being serviced.

Oh, and Leonard ads that your focus target is probably not sensible; hence your problem.
 
waiting for leonard to chime in.
 
So you get this gentleman's email address, send in a camera for service then it comes back semi repaired. Then you get on the internet and post his e-mail address to teach him a lesson.

I can appreciate your frustration, even anger. But your actions reflect those of a spoiled immature 20 something. You should have sent him a cordial, business like letter informing him of the continued problem and given him a chance to do the right thing.

Nice post AtomicPUNK!
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Regards,

Jeff Morris / Homecinemaman

Adams, Gutmann, Steichen, Snoopy, Stigletz, Weston. they lead by example.

I hunt, I peck, I squint, all on a MacBook Pro 13" laptop. So don't laugh, I'm happy there aren't more typo's! (Love the screen and touch pad, hate the keyboard.)
 
Are the test shots in your gallery the examples of your test setup ? Unless it is a lens distortion situation you do not appear to have the camera set up either in the vertical plane or parallel to the fence you have the target fixed to. When I did my tests I had a target that filled the viewfinder, set the camera on a tripod, remote release, upright and parallel to the target the shot with the centre focus spot and each subsequent shot I moved the focus spot either left or right, other than a very small amount of softening at the outer edges which I expected with a 1.4 lens I could not see any difference in the results. I may be testing incorrectly so I am always willing to learn from others.
 
Art Jacks said:
Are the test shots in your gallery the examples of your test setup ? Unless it is a lens distortion situation you do not appear to have the camera set up either in the vertical plane or parallel to the fence you have the target fixed to. When I did my tests I had a target that filled the viewfinder, set the camera on a tripod, remote release, upright and parallel to the target the shot with the centre focus spot and each subsequent shot I moved the focus spot either left or right, other than a very small amount of softening at the outer edges which I expected with a 1.4 lens I could not see any difference in the results. I may be testing incorrectly so I am always willing to learn from others.
Click to expand...
Look, its very simple really. You point the camera at a target/subject. You focus using the left AF point. Its not properly focused at that point. Can you see the problem?

You don't need to be a lab tester here. If you're pretty much parallel to the subject that's all you need. I mean if you take a picture of a model by placing the AF point over her eye, then that's what you want to be in focus. If the eye's blurred, the shot's no good.
--
Geoff B
http://www.gbphoto.com.au/
 
AtomicPunk said:
Atomicpunk wrote
So...whats the BAD news? Now the center is SH!T. WTF?
Click to expand...
That's great news. It'll encourage you to avoid putting your subject in the middle of the frame and come up with some interesting alternative compositions instead.
--
Have Fun
Photo Pete
 
Either get it fixed or get it replaced, using all of the evidence that you have collected to date. You do have some consumer rights on your side of the pond, you know.

I would advocate getting it replaced as it seems that the vast VAST majority of 800(E)s out there are working just fine.

Whining about it on a forum will not mend your camera. Maybe you prefer making noise to making images.
 
ThePaleRider said:
Either get it fixed or get it replaced, using all of the evidence that you have collected to date. You do have some consumer rights on your side of the pond, you know.

I would advocate getting it replaced as it seems that the vast VAST majority of 800(E)s out there are working just fine.

Whining about it on a forum will not mend your camera. Maybe you prefer making noise to making images.
Click to expand...
Im trying to get it fixed. I already spoke to Nikon before I posted this thread. They want you to wait 2-3 business days before someone will even look at the images. I'm sorry...I already waited over 2-3 business weeks with this issue.

Oh...we also have another right over here. Its called freedom of speech. I can do whatever I want on here and yes, I would much rather be making images, but you see...I can't because of the poorly crafted camera I purchased from Nikon.
 
Are you saying that you do not have the option of a refund or replacement for a demonstrably faulty item in the US? That would seem a tad harsh and you have my sympathies if it is the case.

Of course, if you are just digging your heels in and insisting upon a repair when you could have a replacement/refund then It is difficult to sympathise.
 
Remember, we ALL can say what we wish.

So stuff a sock in it!

--
Greg Gebhardt in
Jacksonville, Florida
 
I'm in the same situation as you (front focusing at the center after "fix"). My story goes back 2 months now. I've spoken with everyone at nikon, service guys, PR guys whatever. They always say they're fixing it, but I recieive my d800 with the same problem. I've already sent my d800 4 times. Last week I asked for a replacement, but they refuse, because they say they expect some newer-new-new software to calibrate the focus points. Needless to say, I'm preparing to sue them. I already have 4 receipts from them that state they have repaired a brand new camera, but they obviously haven't. Good luck to you and anyone else with this problem.

John
 
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