60D mode dial a little loose...any ideas, comments, or similar problems?

[Tracy LeBlanc]

I just bought a 60D last week and it's great but I find that the mode dial is a little loose for my taste. Does anybody else have the same issue? I live in France and I have several trips and events coming up so I don't have the time to send it in for just this. Does anybody have a schematic or know how to take the dial off and/or tighten it? I've got lots of small tools and I'm not affraid to tackle this myself if I had a service manual or schematic to go by. Any help or comments will be appreciated!

Thanx!

 

[VisualNectarPhotography]

Where did you buy it from? If its a major retailer take it back they will usually exchange it 1 for 1 within 30 days.

and how loose are we talking? 1 mm lift? 3 mm lift?
--

Be Content with what you have; rejoice in the way things are. When you realize there is nothing lacking, the whole world belongs to you.

 

[Tracy LeBlanc]

Maybe 1mm lift tops. It basically rocks back and forth a little. I'm not really used to it and I'm kinda a perfectionist, to my demise. I'm trying to just let it go and enjoy the camera but I wanted to ask you pros first.

Also, I bought it online here in France at a sizable online retailer but sending it in or to a Canon repair shop will be agrevating and take time.

Thanx!

 

[VisualNectarPhotography]

I think you are ok, while I don’t have my camera on my jobsite today I know that mine wiggles a bit too. I think it has to do with the locking mechanism. Mine is a little looser than the 7D’s non locking dial. (though they can get it upgraded by canon for 100 Euros or so)

Is there a warranty on this camera (other than manufacturers)

--

Be Content with what you have; rejoice in the way things are. When you realize there is nothing lacking, the whole world belongs to you.

 

[victorian squid]

...you don't notice it, it's fine. I need to physically try to move mine to notice any sort of ability to "tilt" it on its axis. So really, it's tight - as tight as my other bodies. I can't rotate it more than 1mm without depressing the button, and can't tilt it more than .25mm if that. There is a "gap" underneath about the width of a hair, which I can tilt down to flush. Do you see a larger gap? Can you lift it up higher than a hair's width?

If it's really noticeably loose when rotating you really should go through the trouble to return it. It'll drive you nuts as long as you own the camera, and even worse if it fails or comes off!

 

[Tracy LeBlanc]

Mine tilts more than a hair. When turning there is about 1mm of play but I expect that. But the rocking is what gets me. If nobody has a schematic or service manual then I probably will have to send it in once I get back from my trips.

Thanks...

 

[victorian squid]

Yes, you shouldn't have any rocking.

Definitely get it back in when you're done - I know that's one thing I HATE to do, but once it's over you'll be happy. Kind of like the dentist!

Enjoy your travels!

 

[VisualNectarPhotography]

...you don't notice it, it's fine. I need to physically try to move mine to notice any sort of ability to "tilt" it on its axis. So really, it's tight - as tight as my other bodies. I can't rotate it more than 1mm without depressing the button, and can't tilt it more than .25mm if that. There is a "gap" underneath about the width of a hair, which I can tilt down to flush. Do you see a larger gap? Can you lift it up higher than a hair's width?

If it's really noticeably loose when rotating you really should go through the trouble to return it. It'll drive you nuts as long as you own the camera, and even worse if it fails or comes off!

What about taking a photo of this rocking knob? maybe with your camera phone or something. I am interested to see how much it's lifting.

--

Be Content with what you have; rejoice in the way things are. When you realize there is nothing lacking, the whole world belongs to you.

 

[Tracy LeBlanc]

I don't have any type of extra waranty. I'm sure I can send it back but I'm also sure they will want to send it in to be repaired. French stores are not as service oriented as the states unfortunately. So, I'm sure an exchange is out of the question.

 

[Tracy LeBlanc]

Ok. I'll try to do one better and post a video on youtube. When I get a chance to do that I'll post a link.

I'll film it in HD macro with my G12.

Thanks...

 

[VisualNectarPhotography]

I don't have any type of extra waranty. I'm sure I can send it back but I'm also sure they will want to send it in to be repaired. French stores are not as service oriented as the states unfortunately. So, I'm sure an exchange is out of the question.

State your case to the store in question and really try hard to get them to help you out and udnerstand where you are coming from and why you bought the camera. I'd bet you could talk your way in to a 1 on 1 exchange.

--

Be Content with what you have; rejoice in the way things are. When you realize there is nothing lacking, the whole world belongs to you.

 

[Tracy LeBlanc]

Here's the link to a video I made showing the loose mode dial. Only video in existence. In person it doesn't move so much as it looks in this close up. But it is still a little loose. Let me know if yours is like this or not.

I talked to the online retailer and they want to ship it to Canon before they exchange it. There's tons of red tape over here in France for everything. Really. Everything. So, it may be more aggrevating and stressful to send it in than to just deal with it. We'll see.

http://youtu.be/qxSGOF5GsO8

-Tracy

 

[VisualNectarPhotography]

I just looked at mine. your rotational movement is on par with mine.

However i think yours rocks a bit more than mine, I do notice about a .75mm lift on mine when I do this.

::Word of caution to others who are going to say something::

Since this is a very close perspective the movement of the fingers will magnify the movement of the dial. Only look at the dial and block out the fingers.
--

Be Content with what you have; rejoice in the way things are. When you realize there is nothing lacking, the whole world belongs to you.

 

[VisualNectarPhotography]

I think you're fine though. It goes through its range w/o problems or wierd sounds correct? it doesnt miss any stops or not lock when its on the tilt?

Like I said mine does have some play in it, but it still feels very attached to the camera when it is wiggling.

I'd leave it, just because you are rarely going to stress the dial in such a way. (and a replacement is relatively cheap 100 euros or so)

Nice lens btw
--

Be Content with what you have; rejoice in the way things are. When you realize there is nothing lacking, the whole world belongs to you.

 

[Tracy LeBlanc]

Good job pointing out the fingers. I was wondering what it was about the video that made it look so drastic. If you've got .75mm then I can't be very much more than that. But, just knowing your's rocks a little too makes me feel better somehow. Thanks!

I hate that I zero in on little issues like this. I guess since I paid almost 900 bucks for the body I expect it to be perfect but in reailty it's still just an enthusiast camera and for $900 I shouldn't expect xD level of quality. Besides, I'm rocking an L lens with it until Canon releases a more affordable full frame (if they do) at which point I'll sell it.

As far as the L lens...Noooo complaints at all!

But, no matter what I do, I really appreciate your help today.

Thanks again!

 

[VisualNectarPhotography]

Yup Yup Have fun on your trip!
--

Be Content with what you have; rejoice in the way things are. When you realize there is nothing lacking, the whole world belongs to you.