No Images on card after shoot...the agony.

[magicbutton]

Hello all,

I've had a catastrophic issue rear it's head with my 7D. I shot approx 50 images in bracketing mode to a Sandisk Extreme(60 MB/s) 16GB card.

During the shoot, I saw no errors, and saw review images and was able to review images on the camera without issue. Image count on the camera decreased as it should the more images I took.

After shooting, I tried to pull up the images in Adobe Bridge CS4 (Mac) and there were zero images from my most recent shoot. There were the other images from past shoots (approx 6GB worth) but not the ones I had just taken.

Have tried:
-Rebooting computer

-Looking at the card in finder (explorer for you windows folks) only to see no recent images.
-Looking at the card in the camera again only to see zero new images.

I feel like I'm losing my mind with this one. I've used this 7D since it's release (so, a little over a year?) as well as the 16 GB CF card (purchased with camera) with no issues. What the heck has happened? I wish I had been smoking something while taking the photos since that would be an easy explanation.

 

[liquidstone]

It's a free recovery SW that comes with every genuine Sandisk memory card. You have to download the SW from their website, then use the key that came with the card to activate.

Hello all,

I've had a catastrophic issue rear it's head with my 7D. I shot approx 50 images in bracketing mode to a Sandisk Extreme(60 MB/s) 16GB card.

During the shoot, I saw no errors, and saw review images and was able to review images on the camera without issue. Image count on the camera decreased as it should the more images I took.

After shooting, I tried to pull up the images in Adobe Bridge CS4 (Mac) and there were zero images from my most recent shoot. There were the other images from past shoots (approx 6GB worth) but not the ones I had just taken.

Have tried:
-Rebooting computer

-Looking at the card in finder (explorer for you windows folks) only to see no recent images.
-Looking at the card in the camera again only to see zero new images.

I feel like I'm losing my mind with this one. I've used this 7D since it's release (so, a little over a year?) as well as the 16 GB CF card (purchased with camera) with no issues. What the heck has happened? I wish I had been smoking something while taking the photos since that would be an easy explanation.

--
Romy



PHILIPPINE WILD BIRDS (Over 260 species captured in habitat, and counting.)
Photo Gallery - http://www.pbase.com/liquidstone
HD Bird Videos - http://www.youtube.com/user/romyocon

 

[tocar]

Try to download the images directly from the camera instead of taking the card out and placing it in a card reader. If you see the images on the camera that means the program is unable to recognize it. If the images were accidentally deleted then use a program called 'Recuva' to recover and the program is free. If you do place the card in a reader, copy the DCIM folder to your hard drive and see if you can see the images individually.

 

[magicbutton]

Ya, thought of that after post and tried it. No luck.

I just don't see how the camera showed and allowed review of so many images and suddenly they are gone...

 

[magicbutton]

Tried that...

This is this hateful thing about this. I was able to review images on the camera at the shoot location just fine. But trying to view them on computer and on the camera just a couple of hours lateryields nothing. According to my file viewer, the last image I took was yesterday. There are no new files to copy at all.

Camera was stored properly and securely in a bag and I didn't freeze dry the thing.

I'm more scared at the fact that I don't know WHY this happened to be able to prevent it again.

 

[MisterPootieCat]

Is it possible you're just looking at the wrong card?

Or the card was formatted accidentally.

 

[magicbutton]

Thought of that...a distinct possibility of course. Just as a sanity check, I looked at all cards I had with me. No joy.

As for formatting, it would have to have been a camera malfunction for that to have happened...regardless, I still have a couple hundred of photos still on the card from a couple of days ago. Those would have gotten nuked in a format.

Good thought though, thanks.

 

[Nikon1977]

Out of curiosity, what does the Get Info for the card show as capacity, available and used? Does the used look in line based on the files shown on the cad?

 

[jpr2]

I mean after the event!!

not familiar what tools Mac has to offer, but as newer OS versions are
supposedly linux based, there are applications to look at that CF mounted
as a raw device and see whether there indeed nothing was recorded?
or maybe just an accidental (if mysterious - not enough data provided
to judge yet) erasure??

jpr2
--
~
street candids (non-interactive):
http://www.flickriver.com/photos/qmusaget/sets/72157609618638319/
music and dance:
http://www.flickriver.com/photos/qmusaget/sets/72157600341265280/
B&W:
http://www.flickriver.com/photos/qmusaget/sets/72157623306407882/
wildlife & macro:
http://www.flickriver.com/photos/qmusaget/sets/72157600341377106/
interactive street:
http://www.flickriver.com/photos/qmusaget/sets/72157623181919323/

Comments and critique are always welcome!
~

 

[YehudaKatz]

Hello all,

I've had a catastrophic issue rear it's head with my 7D. I shot approx 50 images in bracketing mode to a Sandisk Extreme(60 MB/s) 16GB card.

During the shoot, I saw no errors, and saw review images and was able to review images on the camera without issue. Image count on the camera decreased as it should the more images I took.

After shooting, I tried to pull up the images in Adobe Bridge CS4 (Mac) and there were zero images from my most recent shoot. There were the other images from past shoots (approx 6GB worth) but not the ones I had just taken.

Have tried:
-Rebooting computer

-Looking at the card in finder (explorer for you windows folks) only to see no recent images.
-Looking at the card in the camera again only to see zero new images.

I feel like I'm losing my mind with this one. I've used this 7D since it's release (so, a little over a year?) as well as the 16 GB CF card (purchased with camera) with no issues. What the heck has happened? I wish I had been smoking something while taking the photos since that would be an easy explanation.

 

[MisterPootieCat]

Thought of that...a distinct possibility of course. Just as a sanity check, I looked at all cards I had with me. No joy.

As for formatting, it would have to have been a camera malfunction for that to have happened...regardless, I still have a couple hundred of photos still on the card from a couple of days ago. Those would have gotten nuked in a format.

Good thought though, thanks.

I went back and re-read your first post and a question or two popped into my mind. You state that images taken earlier are still visible/accessible on the card. Are these images in JPEG or RAW?

If JPEG and the ones that can't be accessed are RAW is it possible that CS4 doesn't support the 7D RAW files? I use PSE 8.0 and had to update the ACR plug-in after purchasing my 7D.

Not being a MAC user I can't offer much help with the software side. On my Windows PC's some of the photo imaging software (ZoomBrowser and Windows Live Gallery) will automatically copy the new files to a previously specified folder AND remove the images on the CF card once the copy is complete. Is it possible the images were transferred to the hard drive and deleted when the transfer completed?

I can't see how the camera could act like it was taking pictures when it wasn't. But several 7D owners have had problems with CF cards not working properly, in some cases the fix required a trip to Canon for repairs.

Since you have other cards I would try to recreate the conditions of the shoot and try to duplicate the problem. At some point you'll need to try using the questionable CF card in the troubleshooting flow.

 

[Hendrik123]

what format did you use? try another program to download the photos and see if you can find them..like zoonBrowser from canon or anyother program

Hello all,

I've had a catastrophic issue rear it's head with my 7D. I shot approx 50 images in bracketing mode to a Sandisk Extreme(60 MB/s) 16GB card.

During the shoot, I saw no errors, and saw review images and was able to review images on the camera without issue. Image count on the camera decreased as it should the more images I took.

After shooting, I tried to pull up the images in Adobe Bridge CS4 (Mac) and there were zero images from my most recent shoot. There were the other images from past shoots (approx 6GB worth) but not the ones I had just taken.

Have tried:
-Rebooting computer

-Looking at the card in finder (explorer for you windows folks) only to see no recent images.
-Looking at the card in the camera again only to see zero new images.

I feel like I'm losing my mind with this one. I've used this 7D since it's release (so, a little over a year?) as well as the 16 GB CF card (purchased with camera) with no issues. What the heck has happened? I wish I had been smoking something while taking the photos since that would be an easy explanation.

 

[Schnapper]

I'd put the card into a reader and see what "get info" gives you... if the computer tells you that you have used more of the memory than you can account for with the images that you can find on it, there might be a folder that they're in that you've overlooked. I've never messed around with using multiple folders "in camera", but I know that the 60D allows you to set up folders, and I would guess that what you've described is what would happen if you looked at the card and overlooked a folder. Just a thought.

Hello all,

I've had a catastrophic issue rear it's head with my 7D. I shot approx 50 images in bracketing mode to a Sandisk Extreme(60 MB/s) 16GB card.

During the shoot, I saw no errors, and saw review images and was able to review images on the camera without issue. Image count on the camera decreased as it should the more images I took.

After shooting, I tried to pull up the images in Adobe Bridge CS4 (Mac) and there were zero images from my most recent shoot. There were the other images from past shoots (approx 6GB worth) but not the ones I had just taken.

Have tried:
-Rebooting computer

-Looking at the card in finder (explorer for you windows folks) only to see no recent images.
-Looking at the card in the camera again only to see zero new images.

I feel like I'm losing my mind with this one. I've used this 7D since it's release (so, a little over a year?) as well as the 16 GB CF card (purchased with camera) with no issues. What the heck has happened? I wish I had been smoking something while taking the photos since that would be an easy explanation.

 

[tocar]

That is perplexing. And those pictures aren't appearing on the DCIM directory of the CF Card?

 

[Michael Edward Rudge]

I am new to Canon, I have the 60d, I note that the photos are visible in camera, but cannot see them on PC, I have a CD that came with my Camera and a program called EOS UTILITIES, this downloads from camera to PC all from the card, I then open each photo and convert to JPEG, might be worth a try if you have the program.
--



http://s185.photobucket.com/albums/x223/eirianfa2002/?albumview=slideshow&mediafilter=images

http://s185.photobucket.com/albums/x223/eirianfa2002/Komandoo%202008/?albumview=grid

 

[Mark B.]

EOS Utilities isn't necessary to download images. With a card reader you can use anything, including Windows Explorer. Even if Windows can't preview the images, they'll still show up as a listing of files.

I am new to Canon, I have the 60d, I note that the photos are visible in camera, but cannot see them on PC, I have a CD that came with my Camera and a program called EOS UTILITIES, this downloads from camera to PC all from the card, I then open each photo and convert to JPEG, might be worth a try if you have the program.
--



http://s185.photobucket.com/albums/x223/eirianfa2002/?albumview=slideshow&mediafilter=images

http://s185.photobucket.com/albums/x223/eirianfa2002/Komandoo%202008/?albumview=grid

 

[timmer350]

I had a similar experience - I could see the photos when the card was in the camera, but no luck trying to download them.

The problem was the card - it is corrupt/bad/broken, and what you are seeing is the tiny preview JPG the camera creates. Eventually I used a card inspection software (freeware - that checks the card regardless of contents - scans it) - and found the images. In my case I shoot JPG-small and RAW, and was able to retrieve the JPG's. The RAW images? I was able to recover them, but I was still not able to open them with DPP - weird - something must have still been missing somewhere.

Lesson learned in my case? Don't use an old beaten up card, used for all sorts of other stuff, reformatted a gazzilion times. I now use it for transferring files .

Another reason I hope the 7D mkII comes with dual SD slots... instant backup!

T

--
Gone birding... http://picasaweb.google.com/timothyboucherbirder

 

[GPapa]

I used to use both Windows and Macintosh computers.

After deleting files from a memory card while on the Mac I could still read them from the card on a Windows PC.

Do you have the option to read the memory card on a Windows PC?

Just a thought.

Not a solution.

 

[jpr2]

...file erasures are only semi-permanent as most "delete" options,
of practically all major computer OS, delete only part of file names
from directory tables. There are many utilities, both freeware and
commercial, available to recover such data. SanDisk's own is neither
the best nor the quickest. Use some web engine to find them with
e.g. keywords: "disc doctor", "photo recovery", etc,

jpr2

I used to use both Windows and Macintosh computers.

After deleting files from a memory card while on the Mac I could still read them from the card on a Windows PC.

Do you have the option to read the memory card on a Windows PC?

--
~
street candids (non-interactive):
http://www.flickriver.com/photos/qmusaget/sets/72157609618638319/
music and dance:
http://www.flickriver.com/photos/qmusaget/sets/72157600341265280/
B&W:
http://www.flickriver.com/photos/qmusaget/sets/72157623306407882/
wildlife & macro:
http://www.flickriver.com/photos/qmusaget/sets/72157600341377106/
interactive street:
http://www.flickriver.com/photos/qmusaget/sets/72157623181919323/

Comments and critique are always welcome!
~

 

[magicbutton]

Ok. New information.

Thanks for all the helpful information folks, even if your specific idea didn't fix it, it kept me thinking.

I am trying to recover RAW only, no small jpegs were created. The camera does act like it has written many files to this card since 1) the file # count available is very low 2) I took a single test frame today and it numbered it with a sequence number several hundred digits past the last 'good' image on the card) 3) Not camera specific, but the 'get info' on Mac shows a very large amount of space being taken up by something beyond what was on the card previously.

I used a software by the name of Disk Doctors Photo Recovery for Mac and it did indeed find the files ( at least some) from my most recent shoot. Quandry: I am more than willing to pay for a good piece of software, but I am wondering if anyone knows anything about this software being good/bad?

I tried using the Sandisk recovery Pro but it won't let me register it for free because my serial number on my card(s) all seem to be too short. Pretty annoyed at that.

Anyone know of a good freeware or a way of getting the bloddy Sandisk software to unlock properly?

Also, anyone know of a good CF card memory tester? More than anything I need to determine what is broken before I really get my ass handed to me again with this error.

Again, thanks for all the helpful ideas.