D5000 not turning on; serial number not in recall.

[curiousmike1300]

Has anyone had their D5000 suffer from the "won't turn on", but their serial isn't part of the recall?

My D5000 crapped out on me today; obviously miffed; bought as a refurb a few months back.

 

[debruyne]

Not really. Bad luck, nothing else to do but send it back. Just make sure, battery is charged, maybe try a reset...
--
------------------------------------------------
http://s259.photobucket.com/albums/hh315/alex_837/
Just trying to get better.....

 

[Brooks P]

That is a bummer. Like debruyne, I’d recommend that you recharge the battery, do both the Three-button reset (page 78) and the Reset Custom Settings (page 154).

To the best of my knowledge Nikon does not sell refurb’s so you may want to contact the seller and see if they can do anything for you. Many of the dealers that sell refurb’s have their own service departments and some even offer warranties. If the seller can’t or won’t help you then you will have to contact Nikon USA Service and Support, http://support.nikonusa.com/app/answers/detail/a_id/238 .

Provided that the camera is not a Gray Market import, I’m sure Nikon will tell you to send (or take) it into one of their regional service centers. After they have checked it out they will notify you as to what the costs, if any, are to fix your camera. If the camera is a Gray Market import Nikon USA will not work on the camera and your only recourse will be to contact the seller.
Here’s wishing you luck.

--

While amateurs change the camera’s settings; many Pro’s prefer to change the light.

Brooks
http://bmiddleton.smugmug.com/

 

[Patco]

That is a bummer. Like debruyne, I’d recommend that you recharge the battery, do both the Three-button reset (page 78) and the Reset Custom Settings (page 154).

I'm not sure the Two-button reset would accomplish anything if the camera will not turn on.

The reset that may have some affect is that of the reset switch, as shown on page 217 of the D5000 pdf manual.

--
Patco
A photograph is more than a bunch of pixels

 

[Billx08]

Has anyone had their D5000 suffer from the "won't turn on", but their serial isn't part of the recall?

My D5000 crapped out on me today; obviously miffed; bought as a refurb a few months back.

There's a possibility that the camera isn't at fault but it may be difficult to check without having duplicate equipment. The battery may have failed and this is slightly more likely if the supplied battery isn't a genuine Nikon product. It should be if the camera was refurbed by Nikon. This is usually indicated by the ad copy saying "Manufacturer Refurb". If not, it usually says "Factory Refurb".

There are at least two ways that the battery could be tested. Put it in another camera that uses the same EN-EL9a battery (D3000 or another D5000), or try a battery from one of these other cameras in your D5000. If your battery works in another camera and if another known-to-be-good battery doesn't work in your D5000, you D5000 is broken. Otherwise, either your battery is bad or your charger may not be working properly. To really be thorough, remove the lens and the SD/SDHC card and then see if the camera is able to power on.

 

[Brooks P]

you caught me again. You are undoubtedly correct -- I don't think the two-button reset does anything unless the camera is turned on. And duh -- you can't do the custom reset unless you can get to the menu and the camera has to be on for that. I missed the the reset switch, didn't see it in the manual. I think I'm right about the rest of it though.

I'm not operating on all cylinders yet -- haven't yet had my first cup of coffee this morning. Think I'll call it quits before I make a complete donkey out of myself and go have a cup, maybe two. See you later.
--

While amateurs change the camera’s settings; many Pro’s prefer to change the light.

Brooks
http://bmiddleton.smugmug.com/

 

[Brooks P]

--

While amateurs change the camera’s settings; many Pro’s prefer to change the light.

Brooks
http://bmiddleton.smugmug.com/

 

[Patco]

I'm not operating on all cylinders yet -- haven't yet had my first cup of coffee this morning.

Well, I guess I had an unfair advantage, as I've already had two coffees and a good, strong cup of black tea

--
Patco
A photograph is more than a bunch of pixels

 

[vincent filomena]

When in doubt: send it back !

Vjim

 

[curiousmike1300]

Thanks for the hints and suggestions.

The camera was purchased as a refurb from B&H.

The accessories that came with the camera ( including the battery ) all look factory new.

Our household had a dearth of paper-clip type instruments, so instead of improvising, I ran up to the store and bought enough for the next 80 years.
No luck with the reset.

Knock on wood it will be a $imple and quick fix.

 

[fljotavik1]

I apologize that this is a little late from the previous postings. I just bought a D5000 second hand from Craigslist and sure enough, the serial number is part of the 2009 recall. The camera only has 700 actuations, works beautifully, and I have had no problems with it at all. My question is, will I be able to get the necessary service advisory work done even though I'm not the original owner? I called Nikon USA twice and got 2 different responses so I'm unclear. One of the Nikon reps even checked the serial number and said it would be ok. The other rep didn't check and said it's uncertain without sending it in. But what happens next once I send it in, and how will I know that I will get it back?

 

[Cope]

To the best of my knowledge Nikon does not sell refurb’s so you may want to contact the seller and see if they can do anything for you. Many of the dealers that sell refurb’s have their own service departments and some even offer warranties. If the seller can’t or won’t help you then you will have to contact Nikon USA Service and Support, http://support.nikonusa.com/app/answers/detail

Brooks
http://bmiddleton.smugmug.com/

A year or tow ago, Nikon definitely was selling refurbs, through Cameta camera and a couple of other dealers. They came with a 90 day warranty, but Cameta covered the next nine months, so you in effect got a one year warranty.
--

'A man will occasionally stumble over the truth, but most of the time he will pick himself up and continue on.'
Winston Churchill

 

[felix from the suburbs]

Not sure about the US, but Nikon's service centre in the Toronto still sells refubished cameras and lenses - they come with a warranty as well. Unfortunately the prices seem high compared to new ones.

 

[scokill]

BH states on website that refurbs have 90 day warranty. Call them, they may fix/replace or worst case you send to Nikon and plead case if it's not much after 90 days. Could be simple fix too

 

[curiousmike1300]

The refurb came from BH.

I sent the camera in about 80 days into ownership; once I supplied proof of purchase from BH, Nikon fixed the camera [for free, as the camera came with a 90 day warranty].

 

[scokill]

good to know, i didn't see how old the post was!

 

[capanikon]

Are the electrical contacts on the battery and inside the camera clean and clear of debris?

 

[debruyne]

I apologize that this is a little late from the previous postings. I just bought a D5000 second hand from Craigslist and sure enough, the serial number is part of the 2009 recall. The camera only has 700 actuations, works beautifully, and I have had no problems with it at all. My question is, will I be able to get the necessary service advisory work done even though I'm not the original owner? I called Nikon USA twice and got 2 different responses so I'm unclear. One of the Nikon reps even checked the serial number and said it would be ok. The other rep didn't check and said it's uncertain without sending it in. But what happens next once I send it in, and how will I know that I will get it back?

Normally, your D5000 already has gone through the process and has been updated. It's almost 2 years now. Ask previous owner to be sure.
------------------------------------------------
http://s259.photobucket.com/albums/hh315/alex_837/
Just trying to get better.....