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Also, the biggest camera retailer in Oslo doesn't list Samsung on their website. JapanPhoto, the biggest chain in Norway only offers the EX1 via it's website and no other models.
Are people experiencing the same difficulties in other countries?
Samsung cameras are not easy to find in any store here in New England, USA. And there are numerous stores that could carry them, but don't.
Canon & Nikon Point & Shoot cameras are "name brands" that benefit from extensive advertising. But selling the "old" lower end P&S Samsung cameras is an up hill battle.
Many people seem to like the novelty of the dual LCD screen (front & back), so that separated Samsung from the rest of the pack. And now new management at Samsung has declared that they want to own the mirrorless camera market, too. High quality, reliable Samsung TVs have helped to upgrade their image, and that will help to sell their higher end cameras - including the EX1/TL500.
See this reference posted on dpreview:
Tuesday, 4 May 2010
http://www.dpreview.com/news/1002/10022305samsungmirrorless.asp
Samsung wants to 'own' the mirrorless camera sector, according to Seung Soo Park, Samsung’s Vice President, Strategy Marketing and Digital Media. This will include enhanced communication with customers and firmware updates for its cameras based on their requests, he said, in an exclusive interview with dpreview.com.
'Over 30% of customers are registering their NX10 - they really want to communicate with us. They're checking for firmware updates every day so we're learning to be more pro-active, trying to improve our service,' he said.
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All the best,
Jim
Photographers take pictures, not cameras.