Nik upgrade policy

jefflins

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I'm considering getting the Nik Complete bundle, but some of the tools have been out for a while, and not sure if they will be updated any time soon...but if they are, what is Nik's upgrade policy? I know you can BUY upgrades at about half price, but if you but the bundle, do you get a 30 or 60 day window to get free upgrades?

Also, any rumors on updates for any of the tools?

THanks,
 
Don´t know how they will handle that in future, but last time it was a 10 weeks window: when Viveza2 was launched on December 8th 2009, there was a free upgrade from Viveza1 for all purchases after september 21st 2009, as far as I know.

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Andy
D300
 
I recently contacted Nik regarding upcoming upgrades and they wouldn't tell me zip.

Be careful. I have read posts from folks who got burned by Nik's upgrade policy in the past. If you are outside the upgrade window you can wind up paying quite a bit of money. Nik's upgrade policy is the main reason that I have held-off purchasing their products...
 
Thanks for the info. Yeah, the fact that I can't find a stated policy on upgrades is somewhat worrying. As is the upgrade price for any single application, and I don't know if there will be a "group/complete" upgrade package available.

It's interesting how the smaller "mom and pop" software have such generous upgrade policies...bibble and many other programs give you a year or more (or unlimited in some cases) of free upgrades. Proshow even does a year. But the big boys like adobe and in this case Nik don't seem so generous. So a guy like me says, ok I can do a couple hundred for some software once...but not again in 6 months.

I really don't understand the model at all...they want $600 (before discounts of up to $200) for the complete package at Nik. Really? Sure it may be worth it to the pro's, but I have to think that cutting the price in half would generate more than twice as many sales, and since there is no appreciable cost in selling incremental units, you'd think they would look at this. I think that's exactly what Topaz has done. Reasonable pricing yielding high sales levels.

So Nik wants as much as Photoshop itself costs, and upgrades will be significantly more than PS upgrades. sigh looks like I'll be skipping Nik until they either get the price reasonable or the upgrade path reasonable. My bet is that $300 for the full complete version with 12 months of free upgrades and with upgrades of $150 every 2 years would make them more money than their current plan. At least then I'd be a customer :)

Meanwhile, adobe made inroads to the Upoint with LR2, sharpening and noise continues to improve, and Niks bundled product becomes less valuable each year...at least IMHO. Still good, just less of a value.
 
The Aperture/Lightroom bundles are 50% less than the Photoshop version, so if you already use that software you have an alternative to the over-priced PS bundle. If you are interested in Viveza Nikon NX2 has the same U-Point technology (which I much prefer over Photoshop) for around $125 at discount (Amazon, etc.) I haven't compared Viveza and NX2 feature-for-feature but I can say that NX2 has replaced Photoshop for me.

Demos are available for all this software and if I remember correctly the NX2 demo is good for 60 days. You don't need to shoot Nikon to benefit from using NX2; it works with TIF and JPEG files too.

I agree with you: the Nik upgrade policy is not consumer-friendly and it has prevented me from buying their products.
 
Nik pricing policy is just as bad as that of Adobe. The complete Nik package is $599.95. In Europe it is (guess what) Euro 599.95 including salies tax. It seems Americans can only substute signs and not do conversions!

I will not be ripped off by the likes of Nik and Adobe. However I will buy both packages when I think we in Europe pay the same prices (+sales tax) as in the USA.
 
I was considering their bundle. I'm glad I didn't buy it, yet, if they are like that. Without even worrying about "new versions" coming, I'd be angry if there was a problem with any of the current bundle used with CS5.
 
I would be wary of purchasing Nik now.

I own Dfine Noise reduction software from Nik for the past 2 years. They have never released a 64bit version. When I absolutely need to use it, I need to open PS 32 bit just for that reason.

With CS5, Adobe is moving more and more into the 64bit realm. Premiere Pro and I believe After Effects will only be released as 64bit apps.

I will personally hold off purchasing anything from Nik until they release 64bit versions of their software.

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D300, SB800, 105/f2.8 VR, 50/f1.8, 70-300 VR,
TAMRON 17-50
http://www.pbase.com/solfried
 
I gave up on NIK.. while I enjoy their software, their pricing and refusal to make 64bit versions of they software led me to find other solutions. Every other plugin that I use regularly has released a 64bit version, and I got tired of dropping back down to 32bit just to use a NIK one. Now with CS5 coming out, everybody else is poised, tested and ready but them. I get by just fine without them now and can work with large files in full 64bit mode and don't see any need to buy their products again, I've given my money to others who have kept up with the times.
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http://www.TheDirtyLens.com
 
Geez not a lot of love for Nik...

I've just tried their demos, and i like the product, but wow is it overpriced! Not sure why they can't be integrated into a single tool...pita to go back and forth into each item...and i must have just been missing a full screen toggle for before and after, right? I mean i got the splitscreen and side by side which are great, but no fullscreen toggle? It must be there right? And an easy way to maximize the plugin screen?

I liked siver fx the most...kind of like the inverse (or negative) of viveza...that needed to be two tools? Like when a tv ad for some yoga program comes on and you get 6 DVDs! Yeah, each are twenty mins and not only would they all fit on one DVD, it would make life easier...

So their apps wont work on Win 7 64bit? Do they ever announce upgrades are coming substantially ahead of time?
 
They will work on Win 7 64bit, but only if you use the 32 bit version of CS4. They will not work with the 64bit version of CS4.

They have been constantly asked if they will make 64 bit versions of their plugins available (like most other plug-in developers have done for a long time already) Their answer to this has always been just use the 32 bit version of photoshop.

http://www.niksoftware.com/support/usa/entry.php?view=faqs/general_answers.shtml#Compatible+CS4+Win+64-bit

Fine for those (agreeably, a majority) that use 32bit bit photoshop.

But they kinda miss the whole point. CS4 64bit has been out for a long long time, has major advantages for today's larger files, their plugin would probably run better and faster in 64 bit, and for the kind of money they want they should have 64 bit versions available like most others. Just my 2 cents...
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http://www.TheDirtyLens.com
 
Thanks for the clarification.

I'm conflicted on the whole Nik thing...and it's frustrating, because as a business guy, it just seems like they are making some big mistakes that would be easy to fix and would lead to more business...these software programs tend to have long lives with lots of upgrade possibilities...buy a copy of photoshop and its not a 699 sale, its 699 now and 150 for upgrades maybe every 2-4 years on average. Recurring rev streams...get somebody like me to get this package, and I'm a sure bet for an upgrade in a few years if its reasonably priced. I do it with photoshop and lightroom...and OnOne and Office and lots of other software.

Ugh...well I can certainly live without dfine and sharpener. And Viveza too...quite over rated imho. And Color Efex is cool, but can live without it. Silver efex is what I need most...that really seems to be a good tool to get fast B&W results that are quite good. Any other B&W plugins somebody could recommend? And any reason Adobe hasn't done more with their B&W Image Adjustment? Seems like that would be an easy one to improve (even though it has improved)...
 
Nik still makes good products.

You need to remember it doesn't have the volume of Adobe, yet no one seems to mind paying $200 every 18 months to upgrade PS. It costs a lot of money to design the quality of products they do, and considering that the price seems reasonable.

I wouldn't buy plug-ins generally until they come out in 64-bit form, but just because I don't need to upgrade any more often than necessary. I'll probably get cs5 next month, but keep cs4 installed so I can use NIK Sharpener Pro.
 
Thanks for the clarification.

Ugh...well I can certainly live without dfine and sharpener. And Viveza too...quite over rated imho. And Color Efex is cool, but can live without it. Silver efex is what I need most...that really seems to be a good tool to get fast B&W results that are quite good. Any other B&W plugins somebody could recommend? And any reason Adobe hasn't done more with their B&W Image Adjustment? Seems like that would be an easy one to improve (even though it has improved)...
I have Nik Silver Efex Pro for B&W. It's working fine on my 64bit Win7 with CS2 and Lightroom but I had to use the MS 32 bit emulator (or whatever they call it) in order to get it working fast.

Now that everything's straightened out with the Win7 the Nik software works seamlessly. I don't have an awareness of switching in and out of 64 bit, and open Nik from within LR as I always have.
 
I have been dropping into PS 32 bit to run the plugins. Do you mean there is a way to configure Win 7 64 bit to run the plugins in PS 64 bit?
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Jim
 
I own Dfine Noise reduction software from Nik for the past 2 years. They have never released a 64bit version. When I absolutely need to use it, I need to open PS 32 bit just for that reason.

With CS5, Adobe is moving more and more into the 64bit realm. Premiere Pro and I believe After Effects will only be released as 64bit apps.
See this thread about noise reduction of new ACR algorithm:
http://forums.dpreview.com/forums/read.asp?forum=1006&message=35180505

I posted 100% crops of the latest ACR build NR that I ran on the files. It's at least as good as Nik Dfine2.0 or Neat Image 4.7. Compare for yourself.
 
Thanks for the Noise reduction comparison. Yeah, it took a while, but they finally got there...so Adobe kills noise ninja/dfine/neat image. I'm not saying they have no purpose, but they don't have the purpose they used to. This is what these plugin guys face if they don't innovate. And another reason why they should price reasonably and build a following...before no following is needed...
 
Hi

I was also going to buy the complete bundle.

But as I want to use them for both Aperture 3 and PS CS4 so I wrote to them and asked what was happening with the 64-bit versions. (I can live with re-setting Aperture and PS to 32-bits for some time but not in the long run).

I also asked if I would get a free upgrade to the 64-bit versions.

The reply was that they don't have a time line for the 64-bit support and they don't know if there will be an upgrade or a new version so they can't promise a free upgrade.

So I will go for some other products for the time being.

(They also mentioned that they are hard working with PS CS5 and I got the feeling they presently are doing very little with the other updates - but I may be wrong).
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slappo
 
At least they've stated that any changes to the current plug-ins required to make them compatible with CS5 will be made available free of charge to registered users.

http://www.niksoftware.com/support/usa/entry.php?view=faqs/general_answers.shtml

This clearly isn't of any help to those waiting for 64-bit versions but it's welcome news to those of us who've shelled out hundreds for the Complete Collection in the last few weeks.
 

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