More on MKIII Recall

Nikon has plenty, I mean plenty of skeletons in their closet and were even more inappropriate with dealing with their "issues". In addition to my MF and small Contax2, M8, I used Nikon exclusively for SLR. I loved the build and particularly loved their lenses and would never have thought if using Canon-what a horror to consider. Their F series was a joy.

Then came the infamous AF debacle. All the pros were up in arms about AF. Why do we need it and can a camera really beat our eyes. Canon's worked, while the infamous Nikon A was an abomination. Matrix metering, anyone remember that one-my Nikons worked on spot metering only and I had to heavily bracket every, I mean every shot. No fun and very expensive in the film days.

Then came the foray into the digital world. I stuck with Nikon. My last camera was the D1X. Three mirror lockups, three month long returns to Westbury, LI to finally have a working DSLR after 6 long months. On the heels of the last return I find out that there is a recommended "firmware" upgrade requiring my just returned camera to be sent BACK to tech support to have it done. Then I find out that for a mere 300 or so dollars, those of us who want the camera to actually save their shots in a timely fashion can get a "buffer upgrade". The output was OK, and I was shooting with some very good glass, but was not as impressed as I was with my partners "cheap" Canon DSLR (forget the model number).

That was it for me. While I kept the body/lens, something I actually sold just two years ago, I bought Canon and for the most part have been very happy.

As to the way in which Canon is handling the MKIII issue, it is very troublesome and, IMO, inappropriate. However, by no means do I think or will I delude myself into thinking the grass is greener over in Nikon world. You will just be chasing your tail.
 
Even though a minor Canon owner (G9, very happy with it), I'm finding this issue really an example of absurd/probably illegal behaviour on the part of Canon. They probably have known about it for at least a couple of mos, or more, kept selling it, now won't take them back. There's real false advertising involved in this case, from the point they knew there was problem on and kept saying things about its AF system they knew was false (shades of tobacco industry here?), probably illegal in many countries.

Regards.
--
rhlpetrus
equipment in profile
 
I ws an Intel employee when an error was shown to happen in calculations using the frist Pentium processor chip back in the early 90's.

There was significant corporate waffling in the begining but after a short period of time Intel offered to replace any and all pentium chips in the mrket with a chip known to not have the problem. The customer didn't have to prove that they had the problem. They only had to send in the processor. Intel literally shut down operations for a while, set up phone banks and almost every employee on board at the time went into answering questions from customers. As far as I know there never was a documented case of a machine actually making the error in real use other than when specific simulations were fed to it but we replaced any an all of them that came it.

Reality was that less than 2% of people asked for the replacement and what they wanted was the offer and the assurance that if they did have the problem that no one had ever run across, Intel would back up their product and fix the problem. It was an uneasy corporate time when the announced recall/trade in went out but it turned out to be the best marketing ploy Intel everr did. Sales of the pentium, that had slowed at that time, went immediately through the roof, people started to convert to the pentium and the way Intel treated the problem earned them significantly more market share.

I think there is a lesson in the story.
 
People are bailing out!!!
 
I held a D300 last week-end at a photo show. The screen just screems.
 
While many photogs are happily using this model, the residual value will be much less because of the "recall". The market knows of the problems, and will factor this information in the price. There will be uncertainty... is it a "fixed" camera, or will there be focusing issues? Not a good model to own.
 
While many photogs are happily using this model, the residual value
will be much less because of the "recall". The market knows of the
problems, and will factor this information in the price. There will
be uncertainty... is it a "fixed" camera, or will there be focusing
issues? Not a good model to own.
Maybe it will affect resale value, but then only because people are emotional rather than rational. If the camera has been in for service it is as good as - if not better than - new, as it will now have new components and it will be freshly calibrated too. A serviced and tested camera could actually be a better buy than a new one with unknown problems - just keep the work order in case a buyer has a need to see it.
 
More like ageing dead bodies...
Nikon has plenty, I mean plenty of skeletons in their closet and were
even more inappropriate with dealing with their "issues".
Agreed.

I was thinking about getting a D200, but they never addressed its banding issue properly -- all they offered was "calibration" and "great" advice not to shoot high contrast objects; that is, essentially not much more than Canon's firmware update for MkIII.

Could Canon act better on MkIII problems? You bet. But we ought to give them credit for finally solving their issues (cf. Nikon D200 banding issue).

Oh, and reputation of the 24-105L was never "damaged"; I was more then willing to get it and am more than happy now after 1.5 years of its use -- no traces of "heavenly rays" whatsoever, just as... uhhh, advertized :-)
 
FNM: company/products image is not a rational issue per se. Image depends on many variables, one of them is its actual value re qualit/performance, but many times not the main one. Recall Beta x VHS, every engineer would tell whoever asked Beta was better, Sony mishandled it, licensing the wrong way, VHS reigned supreme until the tape era ended.

I'm not saying Canon will take a huge hit because of this, but with Nikon on their heels, this is a bad time for such a mishap, made worse by what I would call "illegal" action, since they probably knew of the problem for some time, kept selling a product which was not up to advertised specs (maybe too harsh a statement, but that's what it is coming to be perceived as the fact, in the end).

Regards.
While many photogs are happily using this model, the residual value
will be much less because of the "recall". The market knows of the
problems, and will factor this information in the price. There will
be uncertainty... is it a "fixed" camera, or will there be focusing
issues? Not a good model to own.
Maybe it will affect resale value, but then only because people are
emotional rather than rational. If the camera has been in for service
it is as good as - if not better than - new, as it will now have new
components and it will be freshly calibrated too. A serviced and
tested camera could actually be a better buy than a new one with
unknown problems - just keep the work order in case a buyer has a
need to see it.
--
rhlpetrus
equipment in profile
 
It looks by saying "Fast Sport" and "Slow Sport" you're referring to AF tracking sensitivity which has nothing to do with how fast or slow your subject is moving. It has everything to do with anything coming into the frame which temporarily blocks what you're tracking. Slower settings ignore temporary obstructions while faster settings will cause the AF to switch to the obstructions.

I'll admit that there are many CFs which can seem a little overwhelming at first, but reading the manual and trying them out makes it easier, as well as getting help from people with experience with them. I do believe that Canon should continue to offer "cheat sheets" with new models as long as they don't try to make their customers feel like idiots for not being able to set the cameras up right when there's a bad part in there causing all the problems. Better yet, the info in the cheat sheets should just be put in the manual in the first place.

Also, remember that if the 1DIII AF was working properly from the start, settings right from the box would have yielded good results. All the tracking sensitivity settings being thrown out there were work-arounds (didn't work for me) and went against the real design of the CF.
If and when this harware problem is resolved I believe that Canon
should also look at adding-to or simplifying AF custom function
settings. For example replace current or add with:

Fast Sport, Slow Sport, Full Daylight, Tungston Live music.... etc.
That way Canon would optimise settings for each main shooting
scenario and negate any further guesswork on which setting to use (I
suppose a bit like Picture Style). This should be pretty easy to do
via firmware. Any thoughts?

Tony
--
Thanks for looking
 
Do you really think the number of faulty units are "small".
Yes.
This is BS, plain and simple.
Any fact to back up this, or is this just your opinion ?
Every action on their part and every day that passes shows that this
is a bigger problem than they are admitting to. This is not a "small
minority".
I do not agree. Quite normal in cases like this - and I do know what I'm talking about.
Come on and unplug and open your eyes.
;-D
 
Do you really think the number of faulty units are "small".
Yes.
This is BS, plain and simple.
Any fact to back up this, or is this just your opinion ?
Every action on their part and every day that passes shows that this
is a bigger problem than they are admitting to. This is not a "small
minority".
I do not agree. Quite normal in cases like this - and I do know what
I'm talking about.
Come on and unplug and open your eyes.
;-D
Well, mine is still perfect (Serial # 503xxx) and I will not be sending it back for Canon UK to f* k it up. I really do believe that that there are more good than bad units out there.

Colin
--
http://www.pbase.com/accentor
 
OK canon will survive on and on
get better with competition from nikon

i am sure the consumer from all side will benefit in a few years time
from nikon d3.

back to old days, where the two heavy weights punch each other silly, after every new release. i am sure 5d2 will be a much better camera than previously design.

they canon will put more work on it.

wow what a exciting time for dslr.
 
Canon was quick to recognize the problem, announce there was a problem to their customers, and rapidly fixed the problem lenses; IMO this confirmed that Canon was indeed a class act.

I "think" the 1DmkIII problem was a VERY difficult one to confirm, recreate, test for, and determine what corrective action would be effective short of a complete field replacement. Obviously, because of how Canon handled the AF issue to date there are a few smears now on the "class act" trophy; how Canon chooses to "finally" close the loop on the AF issue will determine just how much shine will remain on that trophy. I'm going to guess that free round-trip shipping for all affected 1DmkIII cameras will be included in the "fix package" to help put out the current public relations fire.

Regards,

Joe Kurkjian, Pbase Supporter



SEARCHING FOR A BETTER SELF PORTRAIT
 

Keyboard shortcuts

Back
Top