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Uninstall norton
- Thread starter gellis
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digitalshooter
Forum Pro
Did you do a serch for it? Search for it and remove the folder, then use CCleaner for any remaining registry entries.
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Thanks,
Digitalshooter!
Member of the 7D and Beercan Cult! Looking for a muffler for my 7D!
The light at the end of the tunnel is becoming clearer and its calling me to the darkside!
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Thanks,
Digitalshooter!
Member of the 7D and Beercan Cult! Looking for a muffler for my 7D!
The light at the end of the tunnel is becoming clearer and its calling me to the darkside!
discusjoe
Senior Member
I had to unintall Norton Antivirus 2007 last week because it was not working properly. For some reason the Auto Protect was not working. It was causing my computer to shut down or reboot. I called tech support and they used a Norton removal tool to completely remove the program prior to re-install. Now, everything is working fine now.
This removal tool may even be available on their site. I haven't checked.
jojo
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Photography is a never ending tug of war in compromises.
This removal tool may even be available on their site. I haven't checked.
jojo
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Photography is a never ending tug of war in compromises.
JJMacks
Forum Pro
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Simple all was not removed. Use Control Panel Add/remove programs. Look for live update it most likely still there remove it. The use some registry cleaner to clean anything symantec out.
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JJMack
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JJMack
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Jim Cockfield
Guest
You'll find links to the Norton Removal Tool here:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&src=&docid=2004093015165236&nsf=tsgeninfo.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=
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JimC
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http://www.pbase.com/jcockfield
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&src=&docid=2004093015165236&nsf=tsgeninfo.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=
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JimC
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http://www.pbase.com/jcockfield
Dennis Lathem49692
Senior Member
...and pave is the very best way I know of to get that Symantac trash off of a system. I was never able to get it completely off when I got sick of its resource hogging ways.
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CDL
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Symantec has always published how to articles to do a clean uninstall, and has often had some utilities to do this as well.
I am not saying the software you suggest is bad, but will say I've sent bills to people who messed things up when all they had to do was follow the or a software publisher's recipe.
The fault I see is usually in the realm of wiping out something that was a shared file still needed, and/or registry entries still needed with a long shot being something needed in the quarantine directory.
The issue seems to be that many will do a better job of reading a simple set of instructions, but work with another program with reckless abandon.
Bottom line: The product you mention is very good, but the best bet is usually reading instructions first.
I am not saying the software you suggest is bad, but will say I've sent bills to people who messed things up when all they had to do was follow the or a software publisher's recipe.
The fault I see is usually in the realm of wiping out something that was a shared file still needed, and/or registry entries still needed with a long shot being something needed in the quarantine directory.
The issue seems to be that many will do a better job of reading a simple set of instructions, but work with another program with reckless abandon.
Bottom line: The product you mention is very good, but the best bet is usually reading instructions first.
C. A. Tucker
Well-known member
I just purchased Norton System Works Basic and could not install completely nor remove completely. Norton tech services gave up (quit responding to my emails) and I was forced to look elsewhere for help.
About $20 and you'd be amazed what it finds and removes:
uninstall-norton.com
About $20 and you'd be amazed what it finds and removes:
uninstall-norton.com
tko
Forum Pro
Doesn't matter what you do, it will never completely uninstall. I had in on two years, ago, did everything, it still shows up in weird places. Yes, in a meaningful way you get remove it, it's not functioning, but their is still trash left from it floating around. Norton is much worse than a virus.
digitalshooter
Forum Pro
removed in accordance to instructions. I was answering based on this knowing that many softwares do not delete their install folder.
No problem.
--
Thanks,
Digitalshooter!
Member of the 7D and Beercan Cult! Looking for a muffler for my 7D!
The light at the end of the tunnel is becoming clearer and its calling me to the darkside!
No problem.
--
Thanks,
Digitalshooter!
Member of the 7D and Beercan Cult! Looking for a muffler for my 7D!
The light at the end of the tunnel is becoming clearer and its calling me to the darkside!
digitalshooter
Forum Pro
totally installs all over your drive. MAny do this so you cannot keep reinstalling demos.
--
Thanks,
Digitalshooter!
Member of the 7D and Beercan Cult! Looking for a muffler for my 7D!
The light at the end of the tunnel is becoming clearer and its calling me to the darkside!
--
Thanks,
Digitalshooter!
Member of the 7D and Beercan Cult! Looking for a muffler for my 7D!
The light at the end of the tunnel is becoming clearer and its calling me to the darkside!
Mike Zed
Member
I have uninstalled Norton many times on many computers ..
Just uninstall it from the Control Panel - Add/Remove programs ...
Reboot ....
Run a registry remover - Registry mechanic ...or other..
Reboot ....
All gone ...
Just uninstall it from the Control Panel - Add/Remove programs ...
Reboot ....
Run a registry remover - Registry mechanic ...or other..
Reboot ....
All gone ...
I would not call Norton and/or Symantec dumb because people do not read or use the same sort of troubleshooting skills that are needed for problems with their competitors too.
I would call dumb the large foot print (system resources) the product family requires and same for the number if times I have another product find dropper files.
Some of their products have fallen far from being favorites or first choices, but their recipes and utilities work as far as an uninstall. When problems remain it's almost always because of other problems and damage.
You have to look at all AV and firewall software with Windows prior to Vista as a cluge because you're working with a system that did not start out with the current Internetworked and security environment in mind. Especially so with some of the most effective products thanks to root kits and well hidden dropper files etc... This makes some problems common and/or similar with a almost all anti-virus publishers. You also have Symantec with a large percentage of the market share so you have people seeing those problems more often
All that said, some of their products are not as good as they once were and SMSE and the Veritas purchase are all I really have few problems with these days.
I would call dumb the large foot print (system resources) the product family requires and same for the number if times I have another product find dropper files.
Some of their products have fallen far from being favorites or first choices, but their recipes and utilities work as far as an uninstall. When problems remain it's almost always because of other problems and damage.
You have to look at all AV and firewall software with Windows prior to Vista as a cluge because you're working with a system that did not start out with the current Internetworked and security environment in mind. Especially so with some of the most effective products thanks to root kits and well hidden dropper files etc... This makes some problems common and/or similar with a almost all anti-virus publishers. You also have Symantec with a large percentage of the market share so you have people seeing those problems more often
All that said, some of their products are not as good as they once were and SMSE and the Veritas purchase are all I really have few problems with these days.
One's first steps in system troubleshooting include making sure you're not working on a RTFM error!
The not so dirty little secret is that Symantec and all the well known anti-virus publishers publish instructions and even utilities for removal of their products.
This is needed frequently to even go forward with their own product families because of the nature of both anti-virus software and what many virus and security problems will do.
Unfortunately is it fairly common that computers are still left with problems whether it's Symantec or a competing product.
OTOH there is nothing wrong with buying a utility if it helps or speeds things up but I don't see this as a case where $20-30 gets me much utility opposed to say a similar priced utility that can spare me writing scripts or saving labor on a regular basis.
I am not a Symantec lover, but one who works with their products and those from their competitors and at a scale of several sites and about 2000 users so I just have the unfortunate reality of really knowing that nothing is perfect and problems are common.
Good luck.
The not so dirty little secret is that Symantec and all the well known anti-virus publishers publish instructions and even utilities for removal of their products.
This is needed frequently to even go forward with their own product families because of the nature of both anti-virus software and what many virus and security problems will do.
Unfortunately is it fairly common that computers are still left with problems whether it's Symantec or a competing product.
OTOH there is nothing wrong with buying a utility if it helps or speeds things up but I don't see this as a case where $20-30 gets me much utility opposed to say a similar priced utility that can spare me writing scripts or saving labor on a regular basis.
I am not a Symantec lover, but one who works with their products and those from their competitors and at a scale of several sites and about 2000 users so I just have the unfortunate reality of really knowing that nothing is perfect and problems are common.
Good luck.
andrew hogarth
Well-known member
Hi Guys
Perhaps you can give me advise, I've just upgraded from 2006 to 2007 and have used the Norton removal tool to delete 2006 (or tried to so it seems). When I install 2007, the installation process is not that as indicated on their website but that as detailed for 2006.
This (2006) procedure just calls for me to click yes or proceed and at no time am I asked in plug in any ident key. At the end of the installation another ident key appears (the old 2006 one?) and tells me I have no days left on my subscription.
I've been on to Symantecs customer help, who seem to give up very easily and forget my existence forcing me to send in another request! Despite me spelling it out line for line what is happening when I install as 2006 and not 2007 I'm getting the same old standard installation procedure for 2007 and they're not taking one bit of notice of what I'm saying.
Need less to say I've asked for a refund as this has been going on for 3 weeks.
Apologies for the whinge but having read this thread, it appears the removal tool has not removed all traces and somehow the old product just keeps getting re-installed some how???????
Is my diagnosis correct?
Your help and advise is appreciated.
Regards
Andrew Hogarth
Perhaps you can give me advise, I've just upgraded from 2006 to 2007 and have used the Norton removal tool to delete 2006 (or tried to so it seems). When I install 2007, the installation process is not that as indicated on their website but that as detailed for 2006.
This (2006) procedure just calls for me to click yes or proceed and at no time am I asked in plug in any ident key. At the end of the installation another ident key appears (the old 2006 one?) and tells me I have no days left on my subscription.
I've been on to Symantecs customer help, who seem to give up very easily and forget my existence forcing me to send in another request! Despite me spelling it out line for line what is happening when I install as 2006 and not 2007 I'm getting the same old standard installation procedure for 2007 and they're not taking one bit of notice of what I'm saying.
Need less to say I've asked for a refund as this has been going on for 3 weeks.
Apologies for the whinge but having read this thread, it appears the removal tool has not removed all traces and somehow the old product just keeps getting re-installed some how???????
Is my diagnosis correct?
Your help and advise is appreciated.
Regards
Andrew Hogarth
trh
Forum Enthusiast
I have NEVER been successful at getting Norton to completely uninstall from ANY of my five systems. Period. There is always bits and pieces left over. I don't care how closely you follow instructions.
When you go to Nortons site and use the uninstall tool (stupid) I still does not do the job. Even after using a reg cleaner theres still pieces left.
I think it says it all about a company that does not include a full uninstall program with there software. Especially an AV program.
The best advise for Norton software is run, don't wallk from it. There are too many good AV programs out there to even consider dealing with Nortons junk.
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Tim H.
When you go to Nortons site and use the uninstall tool (stupid) I still does not do the job. Even after using a reg cleaner theres still pieces left.
I think it says it all about a company that does not include a full uninstall program with there software. Especially an AV program.
The best advise for Norton software is run, don't wallk from it. There are too many good AV programs out there to even consider dealing with Nortons junk.
--
http://www.pbase.com/timrhunt
f828, p72, minolta ex supreme 35mm, 20D
Tim H.
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