Reading mode: Light Dark

XT to PC Connection problems

Go to last post
W

Wenzley

Well-known member
Messages
126
Reaction score
0
Hi

Got my shiny XT / 350 for Xmas and camera operation seems OK but having problems connecting it to PC to download photos.

Have installed all software and on connecting it to PC it seems to recognises the camera but then says stuff like can't connect to it or other various failed messages.

I've swapped the USB around to known working ones but still no joy. Also tried downloading new drivers but still seems to have the same problems.

Anyone have same problems?

:-(
 
It would be helpfull to know what operating system you're using.
--
EOS Rebel XT
EF 50mm f/1.8
EF 135mm f/2.8 Soft Focus
EF 35-105mm f/3.5-4.5
EF 50-200mm f/3.5-4.5 L
EF 17-40mm f/4 L
 
Never had that problem. But if it continues to bother you, why not just get a card reader? IMHO, it's the easier, faster approach to downloading images than directly connecting camera to PC.

I connected my camera to the PC only when I inserted my name so it'd show up in the EXIF.

Bob
Wenzley said:
Hi

Got my shiny XT / 350 for Xmas and camera operation seems OK but
having problems connecting it to PC to download photos.

Have installed all software and on connecting it to PC it seems to
recognises the camera but then says stuff like can't connect to it
or other various failed messages.

I've swapped the USB around to known working ones but still no joy.
Also tried downloading new drivers but still seems to have the same
problems.

Anyone have same problems?

:-(
Click to expand...
--
BOBBY TIMONERA, Iligan City, Philippines
http://www.pbase.com/timonera / http://www.photos.ph/timonera
 
Can you be more specific about error messages? No drivers are needed for Win XP, computer should see the camera as a removable drive in "My Computer". If so, open the drive and folders...See your files? If so, you can copy and paste them to a folder of your choice in your computer, cut and paste deletes the files from the camera after moving them.
--
EOS Rebel XT
EF 50mm f/1.8
EF 135mm f/2.8 Soft Focus
EF 35-105mm f/3.5-4.5
EF 50-200mm f/3.5-4.5 L
EF 17-40mm f/4 L
 
Couple of things to try/check~

Make sure the camera is set to PC Connection rather then Print on the communication option

Install software that came with camera - This should not really be required, but I have always had better luck this way.

Connect camera, then turn it on. Sounds dumb, but I have had problems before by plugging this in while they are on.

If all else fails, use a card reader. IMO, this is a better option to move files around anyway.

Good luck~
 
Have tried a few more things but still no luck.

If I go into Zoom Browser I get a message "Cannot detect camera. Check connection to Camera then retry".

Also if I click on the icon in the system tray that does the "safely remove hardware" - the camera is not even listed even though (sometimes) it says "Canon camera detected" when I switch it on - or some such phrase.

I guess if all else fails I'll have to get a card reader. No big deal I suppose - but I was just worried that the camera was faulty or something.

I'll keep trying different things for a while.

Thanks again for your help.
 
Maybe you have a defective usb cable or port. Try another port on your computer. The last thing is that the camera usb port interface is not working properly. Check the settings on you camera. Read the manual on what setting it should be for transfering data to your computer.

--
Former Kodak 280 user.
Current Olympus d-40 owner
Former Panasonic FZ10 user
Canon Rebel & Canon Rebel XT owner.

 
Well...turn your computer and camera off, check connections, remove and install CF Card. Turn on computer...wait for computer to finisish booting, then turn camera on. Try your software...if no luck check "my computer" for the new "drive".
--
EOS Rebel XT
EF 50mm f/1.8
EF 135mm f/2.8 Soft Focus
EF 35-105mm f/3.5-4.5
EF 50-200mm f/3.5-4.5 L
EF 17-40mm f/4 L
 
Is it possible that you tried to connect the camera before you installed the drivers? If you did, and Windows couldn't find drivers for the camera, it would have asked you if you wanted to be prompted for drivers next time you plugged it in. If you said no, then Windows will just ignore the camera every time you connect it.

Try this: Connect the camera, and then right-click on "My Computer" and click "Manage." When the Computer Management window opens, select "Device Manager" in the tree view on the left. If Windows is detecting the camera, but doesn't have drivers, it will show up in the list of devices as "Canon Camera" or "Unknown USB Device," probably with a question-mark icon or something. Right-click on it and select "Uninstall." Click OK when the dialog asks if you're sure.

When you're done, disconnect the camera and re-install the drivers, then connect it again.

--
Jordan
 
Like you, I got an XT for Xmas. After installing the software I connected the camera to one of my computers front USB ports and got the same problems you are having. One of the pdf manuals on the cd's that came with the camera said not to connect the camera to a USB hub and to disconnect all other USB devices except your keyboard and mouse (if they are USB). Figuring that my front USB ports work as a hub, I disconnected my other USB devices (scanner and printer) from the back ports and plugged in the camera. It worked fine after that. I then plugged my other USB devices back in, one at a time, and the camera continued to be recognized.

So I recommend you unplug your other USB devices and then plug the camera into a USB port on the back of the computer and see if it works. And make sure the camera is off when you connect it to the computer and then turn the camera on.
 
It appears EdwardR and myself have found a similar solution.

I was scouring the internet and came across some people with similar problems using Canon (and possibly other cameras).

It seems that Scanners and Cameras use similar drivers and if one is loaded the other one doesn't work. So the options are to unplug the scanner OR disable it in Control Panel-> Device Manager (which worked for me) and then it recognises the camera OK and all is Dandy.

I haven't tried EdwardR's option of unplugging everything else first and then plugging in the Canon first but will try this later. Though if I had to do that every time I wanted to upload pics then it would be too much hassle - I find that disabling it in Device Manager easier - a few mouse clicks.

In the end I'll probably just get a card reader as they are pretty cheap and hopefully solve the problem completely.

Once again - thanks for all the prompt help/responses.

Happy New Year (soon)
 
Wenzley said:
In the end I'll probably just get a card reader as they are pretty
cheap and hopefully solve the problem completely.
Click to expand...
I highly recommend it. In fact, I've found that, despite the camera's advertised "USB 2.0 interface," a USB 2.0 card reader actually transfers the files significantly faster.

--
Jordan
 
My only concern about these is the constant inserting and re-inserting of the CF card into the camera and reader - would the pins have more chance of getting bent/damaged or worn out I wonder.

Don't suppose anyone has any bad experience of this happening? I expect it would be an expensive repair if it happened to the camera?
 
It happens, but it's pretty rare. If posts here are any indicator, you're much more likely to have a problem with a bad lens, poorly calibrated focusing sensor, or (horror of horrors) a shutter/mirror that fails prematurely.

But again, these problems are relatively rare.

--
Jordan
 
I always download via the USB lead.

My thinking is, if the USB connector in the camera fails I can always fall back to a card reader.
If the connections to the card fail it's an expensive repair!
 
 
better to have the card and reader damaged than the USB connector in your camera.

though in my short 3 years digital shooting experience, i haven't damaged the card's pins this way yet.
Wenzley said:
My only concern about these is the constant inserting and
re-inserting of the CF card into the camera and reader - would the
pins have more chance of getting bent/damaged or worn out I wonder.

Don't suppose anyone has any bad experience of this happening? I
expect it would be an expensive repair if it happened to the camera?
Click to expand...
--
BOBBY TIMONERA, Iligan City, Philippines
http://www.pbase.com/timonera / http://www.photos.ph/timonera
 
You must log in or register to reply here.

Keyboard shortcuts

f
Forum
m
My threads
Mobile site
About
Editorial content
Cameras & Lenses
Community
All content, design, and layout are Copyright © 1998–2025 Digital Photography Review All Rights Reserved.
Reproduction in whole or part in any form or medium without specific written permission is prohibited.
When you use DPReview links to buy products, the site may earn a commission.
©GPS Media - Guides, Products, Services.
Back
Top