Reading mode: Light Dark

New Hyper utility software

Go to last post
G

grant Harris

Leading Member
Messages
824
Reaction score
12
Location
Sussex, UK
IS there going to be an update to the latest version of the hyperutility software so us poor people who had to buy the last release can upgrade?
 
I sent my domestic distributor that question... three times. Comprehension doesn't appear to be their strongest suit. The net result is that once they understood the question (and said "no" as in: no update), I went back with a "I'm sure that Fuji wouldn't do that to its loyal paying customers" type of response and asked they they look into it thoroughly. This was early last week: I haven't heard back either because they're investigating (wouldn't that be nice!) or they're ignoring the question (wouldn't that be typical!).

If I hear further, I'll update accordingly. In the meantime, I would suggest to anyone interested in obtaining an update to their HS-S2 software that they contact their distributor. Silence is not golden.
 
An update for V2 to V3 is on the Fuji website, briliiant

http://home.fujifilm.com/products/digital/download/index.html
earthbound_ca said:
I sent my domestic distributor that question... three times.
Comprehension doesn't appear to be their strongest suit. The net
result is that once they understood the question (and said "no" as
in: no update), I went back with a "I'm sure that Fuji wouldn't do
that to its loyal paying customers" type of response and asked they
they look into it thoroughly. This was early last week: I haven't
heard back either because they're investigating (wouldn't that be
nice!) or they're ignoring the question (wouldn't that be typical!).

If I hear further, I'll update accordingly. In the meantime, I
would suggest to anyone interested in obtaining an update to their
HS-S2 software that they contact their distributor. Silence is not
golden.
Click to expand...
 
What does the update address in the utility ? considering the software that came in the box can it be upgraded from there.After trying to install the upgrade the error says you must have one of the three versions previously installed.........ie:hyper utility software HS-V2 ver.1.0a.... etc. Lee

' Sharing produces growth '
 
Hello,

I use "Hyper Utility Software HS-S2 version 2" and the RAW converter EX. I downloaded version 3 of Hyper Utility HS-V2 and it doesn't allow me to install it telling me I should have a previous version installed.

So, I wonder what is the difference between HS-S2 and HS-V2?

Cheers,
Anders
 
Oh dear, I hadn't tried the install yet as have to escape from the office.
Anders Lundgren said:
Hello,

I use "Hyper Utility Software HS-S2 version 2" and the RAW
converter EX. I downloaded version 3 of Hyper Utility HS-V2 and it
doesn't allow me to install it telling me I should have a previous
version installed.

So, I wonder what is the difference between HS-S2 and HS-V2?

Cheers,
Anders
Click to expand...
 
that Fuji is screwing us all the time

the HS-S2 has nothing to do with HS-V2 v 3.0
two pairs of shoes .. and Fuji want money for
it .. it is free with a P&S and costs money with
the overly cheap S3 which is not even worth half
of what they ask for it ...

the DR is marketing hype and just a straw argument to
differetiate the poor offering of the S3 from the S2 ..
it is just that the S3 has a DR closer to the Canon
1DSII than the S2 and a more conservative curve for jpg
processing
so what ... I can not speak about other cameras but
I have analysed my S3/1DSMKII shots .. and there is a
little advantage in highlights for the S3 in jpg .. a marginal
advantage when I shoot the Canon in STD ..but not even
worth considering .. have not compared the 1DMKII as
thorough but also .. I have no problems with it even with
white dresses ...

when do you get smart and just don't feed the beast ...

have fun
gmd
grant Harris said:
IS there going to be an update to the latest version of the
hyperutility software so us poor people who had to buy the last
release can upgrade?
Click to expand...
--
People who quote others have nothing to say - GMD

 
Hey GMD, different shoes, etc. You're, of course, absolutely right. The fact that Fuji (the beast!) snuck HS-V2 past those who were conned into paying for HS-S2 is... miserly. People in the US may be indifferent to this issue but for those of us in the 'rest of the world' who had to pay for HS-S2, it's a real slap in the face. Whether it's a 1% or50% improvement over HS-S2 is incidental. It's that Fuji didn't willingly support (even if they wanted to hose people for an additional upgrade charge) those who bought into its "professional system". Bah humbug.

As for latitude found in the S3 versus other cameras, while I can't disagree with the dozens of reports that indicate the S3 isn't the bomb (I don't have a Canon DSLR nor do I have an S3 so I can't make the comparison... but I saw your thread and found it interesting), to be fair to Fuji, it is likely tops in the DR role in an F mount to date. 14 true bits of data per channel also help but Fuji has taken the painful road to obtain that image quality when file size, frame rate, 6MP... well, whatever. We know the laundry list and there's no point re-hashing it ad infinitum.

Well, I hope the beast supports those who buy into the S3 concept better than they have those of us who bought into the S2. A Nikon with uncrippled features will accomplish the same and more, I expect, by exploiting the full range of tools that aid in obtaining a correctly framed, properly exposed, color appropriate, sharp image. While the D2X will cost more (and do more, I'll assert), the real benefit will be found when some of that technology trickles down to a more palatable price point for the masses, something similar to the 20D versus the 1D MkII. Will that be a D200 or a D90 or something else? Time will tell... Did I miss the announcement??? LOL
 
Not happy, rang Fuji UK about this. I said I was not happy that I had paid for the software and no upgrade path was available, was told I could buy a copy of HS-V2 that was shipped free with their S5000 cameras, a snip at £150?????????????
earthbound_ca said:
Hey GMD, different shoes, etc. You're, of course, absolutely
right. The fact that Fuji (the beast!) snuck HS-V2 past those who
were conned into paying for HS-S2 is... miserly. People in the US
may be indifferent to this issue but for those of us in the 'rest
of the world' who had to pay for HS-S2, it's a real slap in the
face. Whether it's a 1% or50% improvement over HS-S2 is
incidental. It's that Fuji didn't willingly support (even if they
wanted to hose people for an additional upgrade charge) those who
bought into its "professional system". Bah humbug.

As for latitude found in the S3 versus other cameras, while I can't
disagree with the dozens of reports that indicate the S3 isn't the
bomb (I don't have a Canon DSLR nor do I have an S3 so I can't make
the comparison... but I saw your thread and found it interesting),
to be fair to Fuji, it is likely tops in the DR role in an F mount
to date. 14 true bits of data per channel also help but Fuji has
taken the painful road to obtain that image quality when file size,
frame rate, 6MP... well, whatever. We know the laundry list and
there's no point re-hashing it ad infinitum.

Well, I hope the beast supports those who buy into the S3 concept
better than they have those of us who bought into the S2. A Nikon
with uncrippled features will accomplish the same and more, I
expect, by exploiting the full range of tools that aid in obtaining
a correctly framed, properly exposed, color appropriate, sharp
image. While the D2X will cost more (and do more, I'll assert),
the real benefit will be found when some of that technology
trickles down to a more palatable price point for the masses,
something similar to the 20D versus the 1D MkII. Will that be a
D200 or a D90 or something else? Time will tell... Did I miss the
announcement??? LOL
Click to expand...
 
Again, this type of response doesn't bode well for any Fuji Pro camera user, S1, S2 or S3... but it bodes well for the S5000 users!!! (pathetic)

I may not have mentioned it here, Grant, but I would suggest putting your argument into writing. Phone calls can't be forwarded to senior managment (unless you ask) but forcing someone to put their nonsense into writing is in a whole other league of accountability. People with any intelligence hesitate when it comes to signing their name to BS.

I haven't heard back from my local distributor but I will follow-up until they are tired of hearing from me and then I will follow up some more! I will ask for the name of the VP of Marketing next. While I like to give the support staff a crack at solving a mystery, it's the people at the top who are more likely to bend like a willow tree.
 
Find a friend. Normally, I detest any sort of copyright infringement, but this has always seemed so unfair.

Steve Bingham
http://www.dustylens.com
 
Fuji should let Abode have their code and let them run with it rather than making them reverse engineer ARC. Fuji wins(better EX included with camera happier customers better images showing off what the camera can do) Abode wins better ARC for Fuji shooters) and us consumers win big time work flow options galore.

K.
 
Fuji and Nikon and everyone else should work hard to get all of their high-end cameras (nice big firmware update, anyone?) to write DNG files and rid us the world of useless proprietary formats. : )
Kraig said:
Fuji should let Abode have their code and let them run with it
rather than making them reverse engineer ARC. Fuji wins(better EX
included with camera happier customers better images showing off
what the camera can do) Abode wins better ARC for Fuji shooters)
and us consumers win big time work flow options galore.

K.
Click to expand...
--
A 2005 Resolution for us all:
Shoot more, type less. : )
 
Have written to FUJI UK will post a response when I get it

Dear Sir

RE: Fuji Hyper-utility for S2pro

I bought a Fuji S2 pro last year and then purchased the Hyper-utility software at £125 which is a bit steep considering that it was given away with the camera in the United States.

I rang Fuji UK technical department the other day as there is a Hyper-utility software update which states covers the S2 and S3 cameras, however I could not get it to load as my version is HS-S2 and it required HS-V2

I am annoyed as it seems that the people who bought the S7000 camera get the HS-V2 version free and I was told that no comparable update is available for the HS-S2 version (which COST £125!).

I asked if it was possible to exchange the version I had for the ‘free’ version given away with your cheaper cameras so I could take advantage of the update and was told that I could buy a copy of the CD for £150.

Can you please explain why I have bought a product that will not be updated and yet people who spent 50% of the cost of my S2 pro get the software updated for nothing?

Yours faithfully

Grant Harris
 
This may have been covered, I been away for awhile.

Does anyone know why Fuji, it appears, has removed the ability to shoot the S3 from your computer? Since I shoot primarily commercial I have been using this feature all the time. Unless I am reading this wrong. I have tried with a friend that just received his S3 and this feature is missing in the version he has, but it is there for the S2.

--
GaryK
 
Thanks!...and at least it picks up the S2 Raw file at the correct resolution...unlike PS CS. Thanks!

Scott
 
Fuji made it quite clear on their web-site that the shooting software will be released as a download 'sometime early 2005'.

They are so helpful...

By the time the S5 arrives, they may have their marketing spot-on! Trouble is, many users will have jumped ship.

--
Kevin P Kitching
 
Kevin P Kitching said:
Fuji made it quite clear on their web-site that the shooting
software will be released as a download 'sometime early 2005'.

They are so helpful...

By the time the S5 arrives, they may have their marketing spot-on!
Trouble is, many users will have jumped ship.

--
Kevin P Kitching
Click to expand...
Kevin:

Any chance you could supply the link where you read this?
Thanks,
Don
 
Does HS-V2 version 3 offer any benefits for the S2 pro, I have a letter from Fuji UK saying it offers no benefits which is why they are not interested in my complaint about the lack of an upgrade path for HS-S2 despite having paid £125 for it.
dbara said:
Kevin P Kitching said:
Fuji made it quite clear on their web-site that the shooting
software will be released as a download 'sometime early 2005'.

They are so helpful...

By the time the S5 arrives, they may have their marketing spot-on!
Trouble is, many users will have jumped ship.

--
Kevin P Kitching
Click to expand...
Kevin:

Any chance you could supply the link where you read this?
Thanks,
Don
Click to expand...
 
You must log in or register to reply here.

Keyboard shortcuts

f
Forum
m
My threads
Mobile site
About
Editorial content
Cameras & Lenses
Community
All content, design, and layout are Copyright © 1998–2025 Digital Photography Review All Rights Reserved.
Reproduction in whole or part in any form or medium without specific written permission is prohibited.
When you use DPReview links to buy products, the site may earn a commission.
©GPS Media - Guides, Products, Services.
Back
Top