aaron53665
Senior Member
well i know i came into it late, a couple of days ago, but i tried emailing the original contact and just got that message: email not read, deleted without being read
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Update- Dell just called to tell me they could not ship before June--I got the same quote $4380 but odered it anyway. It was last week.
I called back and talked to superviser to see why everyone else was
getting it for 4100 and was told they are not suppose to give the
10% discount on this camera and that those orders may be canceled.
She did give me the option of canceling my order and trying with
the lower price and going back to the end of the line which she
said could be 5 weeks or more, so I kept my order and should get it
next week.
--
'Gravity its not just a good idea its the Law'
Fred Blockland
18 and asked if I would like to cancel my order.
Here we go!!!!
--
'Gravity its not just a good idea its the Law'
Fred Blockland
I would think they would do the right thing and honor there orders...since they are particularly sensitive to Small Business accounts
(with Dell), and to those (like me and several others members here)
that have also purchased $K worth of equipment in the past.
Keep it cool,
Ferenc
but I'm just repeating what I was told. Maybe they just did not
want me to cancel my order which was on a small business account.
'Gravity its not just a good idea its the Law'
Fred Blockland
These big distributors are 2nd-class citizens compared to the Canon professional dealers like B&H. Way back in the D60 days I was able to order at a discount from an Ingram dealer and I waited for months before I finally gave up and ordered one from a camera dealer and got it the next day.Anyway, my real expectation is May 15th to May 30th, since that's
the timeline that INGRAM Micro and Canon (Dell's sources of MKIIs)
are projecting.
INGRAM Micro, btw, is the largest technology distributor in the
world, with well over $7.5billion of gross revenue, per year. If
they can't get a small shipment of MKIIs, I presume that no one
could do so, before them.
These big distributors are 2nd-class citizens compared to the CanonAnyway, my real expectation is May 15th to May 30th, since that's
the timeline that INGRAM Micro and Canon (Dell's sources of MKIIs)
are projecting.
INGRAM Micro, btw, is the largest technology distributor in the
world, with well over $7.5billion of gross revenue, per year. If
they can't get a small shipment of MKIIs, I presume that no one
could do so, before them.
professional dealers like B&H. Way back in the D60 days I was able
to order at a discount from an Ingram dealer and I waited for
months before I finally gave up and ordered one from a camera
dealer and got it the next day.
These distributors are also famous for giving very unreliable ETA
dates and then moving the ETA farther and farther into the future
as the date passes.
--
Steve
That's absolutely true, but greater purchasing power has very little to do with getting higher (or even equal) priority in the allocation process. Canon gives higher priority to photo dealers than large electronics distributors.But we do need to keep in mind that B&H sales (even being solely
about photo & video), are a drop in the ocean, when compared to
DELL's own and INGRAM, for instance... To some extent, the same
applies to their purchasing power.
As long as you don't mind being deprioritized and waiting indefinitely, I agree you can save some money this way. In addition to the lower priority from Canon, you have to deal with the fact that Dell will dramatically oversell their allocation (either intentionally or unintentionally). For example, if they get 10 cameras a week with the next shipment coming in on May 15, they will take 1000 orders and tell them all that the cameras are expected on May 15.Last but not least, DELL's suppliers (at least oneare not
second-class. They buying from INGRAM and CANON (both). And I
currently have no issues with any further delay (if any), since I
will be with $400 in my pockets.
You mean, you can get your way...Of course, the good thing with Dell (contrary to many other
channels), is that you still have a voice, and you still can
complain loud... and if you complain loud enough, they will go your
way (my own and many others experience!).
Guess it is. I'm in business too. I already sell most equipment at minimal margins, just to stay competitive (tough to do, when Ingram, Tech Data, Merisel, etc., are only a point or two BELOW CDW, Dell, etc. - and I refuse to sell off-brand garbage). If someone "has a voice, and get's loud with me about how he'll go somewhere else, and doesn't see the advantage of dealing with a local vendor and SPECIALIST, I tell them to go buy it from Dell/Gateway/CDW - and see how fast they get it fixed when they REALLY NEED IT BAD.This is just about plain, hard/cold business.
...Have you ever heard what the "marketing", "Strategy", "market
share" terms mean?
Did you know that you can literally buy market share in a given
market segment, by leveraging on a key/core strength/s (like your
brand, logisitics/distribution/customer service)?
That's what DELL is doing. When you have such an impressive
purchasing power, being yourself an enormous distribution channel,
fine-tuned for mail delivery, with a huge customer-base, they do
not give a cr... if they selectively choose to loose money to
conquer a specific segment of the market, or if they intentionally
manage customers expectations to try to grab as much as they can.
Of course, the good thing with Dell (contrary to many other
channels), is that you still have a voice, and you still can
complain loud... and if you complain loud enough, they will go your
way (my own and many others experience!).
This is just about plain, hard/cold business.
Happy MKII shooting!
For what is worth, the best thing is to have a SBA with them and
have an account representative assigned to you. I deal with two
people all the time, one for desktop's and one for peripherals
(camera, etc). They speak your language and they're in the USA.
I'm not saying that Dell is better than B&H, being that I'm from NY
I usually buy from them and have them ship to NJ (taxes), but when
I can save $400+, I'm going to Dell.
GoodLuck,
We'll I did get some guy on the phone somewhere in the world. I
guess he works for Dell. How should I know. A number of problems
the most important being the likely ship date is rather flaky. I
can definately see waiting way past 15 days and being unable to
cancel and go elsewhere. Also, I can't imagine dealing with Dell if
I ever had a problem with this purchase. It seems impossible to get
the same person on the phone and if you call the "texas" number you
can wind up in any number of countries. It's been a while since I
bought a computer from Dell but boy have they changed. It feels
like your buying from a fly-by-night operator. Has anyone had a
positive experience buying a pricey piece of camera equipment from
Dell? I feel that for a few hundred bucks anyplace would be
better. B&H looks better by the second.
"Josh" asked I not list the phone #, but email to handle the volume
of requests expected at this price.
[email protected]
And I thought my price from CDW was low...
Yeah, I know that Dell had some timely problems in delivering the
all the 10d's and lens at their low prices...
Worth the wait at this price! After all, ultimately, they did make
their customers happy.
RV
P.S. If you paid more, please don't ***** at me (Rick S)
Also, you may as well request overnight shipping. They will miss
the ship date for sure and then the rep will pick up the tab fo r
overnight Airborne.
"Josh" asked I not list the phone #, but email to handle the volume
of requests expected at this price.
[email protected]
And I thought my price from CDW was low...
Yeah, I know that Dell had some timely problems in delivering the
all the 10d's and lens at their low prices...
Worth the wait at this price! After all, ultimately, they did make
their customers happy.
RV
P.S. If you paid more, please don't ***** at me (Rick S)
They apparantly didn't "play" this one right, because part of their
"impressive purchasing power" is thier cancellation of orders and
refusal to take orders.
You mean, you can get your way...Of course, the good thing with Dell (contrary to many other
channels), is that you still have a voice, and you still can
complain loud... and if you complain loud enough, they will go your
way (my own and many others experience!).
Guess it is. I'm in business too. I already sell most equipmentThis is just about plain, hard/cold business.
at minimal margins, just to stay competitive (tough to do, when
Ingram, Tech Data, Merisel, etc., are only a point or two BELOW
CDW, Dell, etc. - and I refuse to sell off-brand garbage). If
someone "has a voice, and get's loud with me about how he'll go
somewhere else, and doesn't see the advantage of dealing with a
local vendor and SPECIALIST, I tell them to go buy it from
Dell/Gateway/CDW - and see how fast they get it fixed when they
REALLY NEED IT BAD.
Your impression that you can get Dell to ship you product at near
cost, because you whine, shout and stomp your feet, "may" be true -
but it's the exception and not the rule. The "order takers", as
they are not Photography Professionals, or even Computer or
Technology professionals - they are COMMISSIONED SALESMAN that make
$$ on the margin, regardless of how small or large it is (and I've
worked in technology distribution for TechData & SED, so I know how
THAT end of the business works also) and don't CARE how cheep they
sell, just to make the sale. They don't have a CLUE as to what
they're selling, and it doesn't matter either. At least at Ingram
or Tech Data, the sales team has "some" product knowlege.
Dell is never going to "conquer the market" on Canon DSLR Sales,
nor does it appear they're going to make very much $$ at it, at the
margins they're selling at (with inside knowlege of just what the
COST on these things are).
They have access to the full Canon Product line, based on thier
dealer agreement (as does CDW and some of the other large
technology vendors that are not specifically camera vendors).
This is not some conspiracy to corner the market, nor is it even
strategy. Someone browbeat a salesman into a lower price, and said
he had a "couple" of friends he was going to turn him onto. The he
posted it here, on galbraith (where it was deleted by the
moderator) and miranda (and god knows how many other forums) and
the guy (and Dell salesman in general) was inundated with calls all
DEMANDING to get the same price.
It appears from what's goin on here, that they bit off more than
they could chew. It's the second time "helpful Bob" helped people
here out, and it looks like the second time where people are going
to have to wait for INDEFINATE PERIODS OF TIME to get thier
discounted camera's. And in the event they actually have to call
for SUPPORT, they will get NONE (versus buying from a CAMERA
VENDOR).
Canon does not "endorse" this behavior, as it undermines thier
CAMERA DEALERS ability to sell at MAP, and Canon's ability to
support product via thier dealer network. You don't think Ingram
Micro is going to provide support for the MarkII, or that they will
even SPEAK TO and end user, do you?
But then again, it really doesn't matter - as the REAL CAMERA
VENDORS will sell as many of these as they can get thier hands on,
for the forseeable future, and WITHOUT having to discount.
But for that matter, if a few hundred dollars is going to make or
break someone's decision to buy a MarkII, they're getting into the
WRONG HOBBY anyway...
Rick
...Have you ever heard what the "marketing", "Strategy", "market
share" terms mean?
Did you know that you can literally buy market share in a given
market segment, by leveraging on a key/core strength/s (like your
brand, logisitics/distribution/customer service)?
That's what DELL is doing. When you have such an impressive
purchasing power, being yourself an enormous distribution channel,
fine-tuned for mail delivery, with a huge customer-base, they do
not give a cr... if they selectively choose to loose money to
conquer a specific segment of the market, or if they intentionally
manage customers expectations to try to grab as much as they can.
Of course, the good thing with Dell (contrary to many other
channels), is that you still have a voice, and you still can
complain loud... and if you complain loud enough, they will go your
way (my own and many others experience!).
This is just about plain, hard/cold business.
Happy MKII shooting!
When you buy from an out-of-state company the tax you owe is actually called a "use tax" rather than a "sales tax."WHY should Dell collect sales tax from BUSINESSES (when they are
END USERS) and not from plain old end users (home)? The sales tax
laws are for ALL end users.
That's funny!But for that matter, if a few hundred dollars is going to make or
break someone's decision to buy a MarkII, they're getting into the
WRONG HOBBY anyway...
Now, mind you I do not have any problems experimenting with those
extra $400 that may wind up in my pockets. Remember, there is
hope... there's always some hope that things happen the way you
need/expected them. It's definitely worth trying. What's the worst
thing that could happen? Order cancelled? No problems, here.
If DELL, as you point out, wants to be the Wallmart of
technology... let me tell you that they may be quiet successful,
just like Walmart, if they manage and leverage on their purchasing
power, distribution model and brand-name.
That's funny!But for that matter, if a few hundred dollars is going to make or
break someone's decision to buy a MarkII, they're getting into the
WRONG HOBBY anyway...... $400 is still money, here and in China as
well. And as long as I have a chance to get them... Well, I have
already explained. I am not sure if you are suggesting that, in
order to be a Pro, you need to pay the highest price, for
everything... That, to me, does not look like a sound business
principle to operate upon.
Let's just chill out... and let's see who are the real pros when
these toys arrive. See you then!!!
I wonder why a village fool doesn't want anyone to get this camera
at a discount?
He bashed me for suggesting CDW & Dell. With the associated CDW
post he called and kept Justin on the phone for about an hour, by
his own estimate, with no interntion to buy, But to qualify for
EVERYONE else that CDW deal was a SCAM? He has stated that he would
never buy from discount firms so what gives? Is this a CRY for
help?
Happy Shooting
RV
Now, mind you I do not have any problems experimenting with those
extra $400 that may wind up in my pockets. Remember, there is
hope... there's always some hope that things happen the way you
need/expected them. It's definitely worth trying. What's the worst
thing that could happen? Order cancelled? No problems, here.
If DELL, as you point out, wants to be the Wallmart of
technology... let me tell you that they may be quiet successful,
just like Walmart, if they manage and leverage on their purchasing
power, distribution model and brand-name.
That's funny!But for that matter, if a few hundred dollars is going to make or
break someone's decision to buy a MarkII, they're getting into the
WRONG HOBBY anyway...... $400 is still money, here and in China as
well. And as long as I have a chance to get them... Well, I have
already explained. I am not sure if you are suggesting that, in
order to be a Pro, you need to pay the highest price, for
everything... That, to me, does not look like a sound business
principle to operate upon.
Let's just chill out... and let's see who are the real pros when
these toys arrive. See you then!!!
Better you than me....I am the one who's ordering, and you are safe from the risk!![]()
The frustration level of many folks around here, is pretty high. Most of the folks that backed themselves into a corner by selling thier main shooting rigs have gotten thier MarkII's already.Now, mind you I do not have any problems experimenting with those
extra $400 that may wind up in my pockets. Remember, there is
hope... there's always some hope that things happen the way you
need/expected them. It's definitely worth trying. What's the worst
thing that could happen? Order cancelled? No problems, here.
Blah blah blah. Purchasing power, distro model, brand name. I'm not knocking Dell (our your "insiders view" on thier business model), I'm simply stating that as a fairly well researched consumer, I'd rather pay a couple of bucks more to a vendor that specializes in the type of gear I'm buying, than a box shuffler. And I use the same "business model" for my own business. I "could" pay less for the equipment I buy, and either make more $$, or save my clients $$. I buy mostly from a local vendor that's a little more expensive, but can SUPPORT me on warranty issues and other issues. The LEVEL OF SERVICE they provide me, is well worth the extra $$, and allows me to provide MY customers with a better level of service, at less cost to ME in the long run.If DELL, as you point out, wants to be the Wallmart of
technology... let me tell you that they may be quiet successful,
just like Walmart, if they manage and leverage on their purchasing
power, distribution model and brand-name.
Never once did I suggest that. I buy some stuff from a local Ritz Camera. Mainly gear bags, small accessories, etc.. I'd LOVE to buy my lenses from them, but their corporate structure will not allow them to even come CLOSE to B&H. Paying more doesn't make you a Pro by any stretch.That's funny!But for that matter, if a few hundred dollars is going to make or
break someone's decision to buy a MarkII, they're getting into the
WRONG HOBBY anyway...... $400 is still money, here and in China as
well. And as long as I have a chance to get them... Well, I have
already explained. I am not sure if you are suggesting that, in
order to be a Pro, you need to pay the highest price, for
everything... That, to me, does not look like a sound business
principle to operate upon.
-yawn- yeah, see you about when? Oh, June/July? Sure, look me up. By then I'll have 2-3 months of shooting and 1,000's of exposures...Let's just chill out... and let's see who are the real pros when
these toys arrive. See you then!!!
I'd love to see EVERYONE get thiers at a discount. PLEASE show me someone who has ACTUALLY GOT ONE, from one of your "tips".equal almost $850 of earnings, basing on my income taxes.
I wonder why a village fool doesn't want anyone to get this camera
at a discount?
No fool, I brought a suspicious posting pattern to the forums attention (nor was I the only one who thought it was "suspect") and then spent the TIME to verify and post my findings (and an APOLOGY to YOU if you recall - which had nothing to do with your CHILDISH THREAT to SUE ME). I did this to qualify that it WASN'T A SCAM, out of concern for my fellow forum members. More than any postive contributions YOU'VE made here.He bashed me for suggesting CDW & Dell. With the associated CDW
post he called and kept Justin on the phone for about an hour, by
his own estimate, with no interntion to buy, But to qualify for
EVERYONE else that CDW deal was a SCAM? He has stated that he would
never buy from discount firms so what gives? Is this a CRY for
help?
Happy Shooting
RV
Most states were upset about the sales tax revenue lost to
internet/mail order sales. Those states have determined, that if
the entity has operational offices in that particular state, they
must COLLECT sales tax on sales that are shipped TO that state.
(vendors don't CHARGE sales tax, they COLLECT IT on behalf of the
states). RESELLERS or people that have resale tax ID's for the
state(s) in question can file those with the vendor, and collect
the sales tax when they RESELL the product.
Laws vary from state to state.
WHY should Dell collect sales tax from BUSINESSES (when they are
END USERS) and not from plain old end users (home)? The sales tax
laws are for ALL end users.
Your statement makes no sense, and does not jibe with sales tax
laws. SOME states even have laws that REQUIRE residents to PAY
sales tax to the state for goods purchased out of state where the
vendor does not collect taxes.
http://www.state.fl.us/dor/consumer/
Rick
Also, you may as well request overnight shipping. They will miss
the ship date for sure and then the rep will pick up the tab fo r
overnight Airborne.
"Josh" asked I not list the phone #, but email to handle the volume
of requests expected at this price.
[email protected]
And I thought my price from CDW was low...
Yeah, I know that Dell had some timely problems in delivering the
all the 10d's and lens at their low prices...
Worth the wait at this price! After all, ultimately, they did make
their customers happy.
RV
P.S. If you paid more, please don't ***** at me (Rick S)
Not the ones who make a living in photographyBetter you than me....I am the one who's ordering, and you are safe from the risk!![]()
The frustration level of many folks around here, is pretty high.Now, mind you I do not have any problems experimenting with those
extra $400 that may wind up in my pockets. Remember, there is
hope... there's always some hope that things happen the way you
need/expected them. It's definitely worth trying. What's the worst
thing that could happen? Order cancelled? No problems, here.
Most of the folks that backed themselves into a corner by selling
thier main shooting rigs have gotten thier MarkII's already.
WRONG. Canon will NOTgive the service manual to their repair stations that service their other cameras. They have decided to do all repairs at factory service center. So, any repairs, regardless of which authorized dealer it is bought from, will only be serviced by Canon. CDW and DELL will exchange defective units like B&H, etc. So the only differnce is that we might wait a few more days AND HAVE MORE $$$ TO PAY OUR BILLS WITH.Blah blah blah. Purchasing power, distro model, brand name. I'mIf DELL, as you point out, wants to be the Wallmart of
technology... let me tell you that they may be quiet successful,
just like Walmart, if they manage and leverage on their purchasing
power, distribution model and brand-name.
not knocking Dell (our your "insiders view" on thier business
model), I'm simply stating that as a fairly well researched
consumer, I'd rather pay a couple of bucks more to a vendor that
specializes in the type of gear I'm buying, than a box shuffler.
And I use the same "business model" for my own business. I "could"
pay less for the equipment I buy, and either make more $$, or save
my clients $$. I buy mostly from a local vendor that's a little
more expensive, but can SUPPORT me on warranty issues and other
issues. The LEVEL OF SERVICE they provide me, is well worth the
extra $$, and allows me to provide MY customers with a better level
of service, at less cost to ME in the long run.
That's funny!But for that matter, if a few hundred dollars is going to make or
break someone's decision to buy a MarkII, they're getting into the
WRONG HOBBY anyway...... $400 is still money, here and in China as
well. And as long as I have a chance to get them... Well, I have
already explained. I am not sure if you are suggesting that, in
order to be a Pro, you need to pay the highest price, for
everything... That, to me, does not look like a sound business
principle to operate upon.
I guess you just admitted your level of photography.Yeah we'll wait for the real prosLet's just chill out... and let's see who are the real pros when
these toys arrive. See you then!!!
None of which contribute any more to your income that can be achieved by the 10d. But you earned (@ $4500) the bragging rights to overpaying for your needs & level of expertise.-yawn- yeah, see you about when? Oh, June/July? Sure, look me up.
By then I'll have 2-3 months of shooting and 1,000's of exposures...
Rick